This restaurant added safety precaution details

This includes info about cleaning, sanitising, social distancing, and usage of personal protective equipment. Learn more.

Kaia at The Ned

4.5
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1168 reviews
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£26 to £40
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Pan-Asian
Kaia is an Asian-Pacific-inspired restaurant specialising in healthy food, with poke bowls and mains from the grill served over the counter.

Kaia Sunday Brunch and Bottomless Saturday Brunch will be paused for the foreseeable future.

The maximum table size currently is six guests. Multiple tables can be booked though we cannot guarantee that these tables will be seated next to, or close to, one another.

Please be advised bookings cannot be made for drinks only. Pets, other than registered guide dogs are not permitted in public areas or restaurant at The Ned. We will try to accommodate pushchairs where possible, please be aware there may not be space at the table. If you would like to request a highchair or for further information, contact the restaurant directly. The Ned reserves the right to refuse or cancel any reservation either ahead or upon arrival.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace

Offers

Dine Local: 50% off food and non-alcoholic drinks up to £10

Sep 1-30, 2020·Wed 17:00-22:00

Eat Out to Help Out extension

What 1168 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.2
service
4.5
ambience
4.0
value
Noise · Moderate
90% of people would recommend it to a friend
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HW
HollieW
Berkshire
1 review
Dined 2 days ago
Overall5food5service5ambience5

Such a fun time with great service! Atmosphere is lovely

SG
SophieG
1 review
Dined 2 days ago
Overall3food5service3ambience4

The food was great, however we felt a little rushed - we wanted to enjoy a drink after our meal however we were told they needed the table! We had only been there for just under an hour and a half, slightly disappointing!

L
Lumasy
London
1 review
Dined 3 days ago
Overall5food5service5ambience5

Wonderful meal. Only food we think could be tastier were the pork dumplings.
Perhaps more enticing dessert options too.

WI
WINNY
London
1 review
Dined 3 days ago
Overall5food5service5ambience5

Great food great service. Thank you Kaia, would highly recommend

T
Tass
London
1 review
Dined 5 days ago
Overall5food5service5ambience5

One of my favourite restaurants to go to when celebrating with friends. The food tastes as amazing as it looks!

H
Harriet
1 review
Dined on 14 September 2020
Overall5food5service5ambience2

Staff are all lovely and very helpful. Would go again

JM
JosephM
London
2 reviews
Dined on 12 September 2020
Overall1food1service1ambience1

Terrible - don’t go. Food spicy without warning. No covid care

KC
KarenC
London
1 review
Dined on 12 September 2020
Overall5food5service5ambience5

Beautiful venue, amazing food and presentation. Friendly, happy staff. Great atmosphere. Will definitely return.

MN
MajaN
London
1 review
Dined on 11 September 2020
Overall5food5service5ambience5

Excellent place for a nice evening with your friends! Food is amazing, especially black cod and tuna with pineapple cubes!

AL
AshleighL
London
1 review
Dined on 11 September 2020
Overall5food5service5ambience5

If you love sushi, Kaia is the place to go!

Service was great, and very clear about track & trace which was reassuring. Beautiful food and amazing cocktails, and could hear the music from the bandstand round the corner which added to the ambience.

OT
OpenTable Diner
1 review
Dined on 11 September 2020
Overall4food4service5ambience5

Excellent starters and mains, but on the small side. Black cod was the highlight! The dessert - dissppointing. Dry and not sweet enough. Excellent service, lovely ambiance. Although the live act nowhere near as good as before the lockdown.

LC
LisaC
London
1 review
Dined on 9 September 2020
Overall5food5service5ambience5

Delicious food & great service. My favourite restaurant

LE
LouiseE
London
1 review
Dined on 9 September 2020
Overall5food5service5ambience4

Delicious food, friendly staff and got 50% off the food on Eat out to Help out so very good value.

CB
vipCarolineB
London
10 reviews
Dined on 5 September 2020
Overall3food4service3ambience3

Understanding and taking into account the changes needed to adhere to the new normal, Kaia felt safe and secure. That said, we waited 15 mins for anyone to come to us to take our order and another 10 mins for the drinks order to arrive. The food was very, very nice but felt a little over priced. Empty plates were sitting with us so long that I cleared the table myself in the end. Other than that, all good.

P
Paige
1 review
Dined on 4 September 2020
Overall5food5service5ambience5

We loved our food and experience. The only thing we noticed was that the chef's were not all wearing their masks appropriately (noses out etc).

S
Simon
London
2 reviews
Dined on 3 September 2020
Overall4food5service2ambience5

The food and location where both great. However, the service was incredibly slow - any time we wanted to order we had to flag down the waiter. The waiter was very nice, but perhaps they were understaffed (but there seemed to be lots of other staff hanging around the bar). We would still go back, as hopefully we caught them on an off night.

DA
DianeA
London
4 reviews
Dined on 2 September 2020
Overall5food5service5ambience5

Food was excellent, the waiting staff were flexible and very responsive, they even got a little cake with candle to surprise my friend’ who was celebrating her birthday. Lovely restaurant with delicious food!

BK
BKLONDON
London
2 reviews
Dined on 2 September 2020
Overall3food2service3ambience5

The NED has let us down unfortunately.
I love the location and enjoyed the live music.
But the food was not great and not worth the money.
Service was kind of nice but stressy - not giving you enough time to choose or be able to help recommend dishes or drinks. Knowledge was not up to scratch.

Going out during a pandemic is always a bit weird but the restaurant did not leave enough space between people - we were sat at the counter which is fine but it felt tight and uncomfortable.

Such a shame as I used to love the NED - BUT NED - you have changed.

F
Fifi
London
7 reviews
Dined on 29 August 2020
Overall5food5service5ambience5

One my fav places in The Ned
The aubergine, blink COD, JFC, prawns absolutely delicious
I haven’t even started with sushi

D
Dandelion
London
2 reviews
Dined on 28 August 2020
Overall5food5service5ambience5

Amazing ambience, very good variety of food and drinks. Authentic flavours and off-course within a very good hotel, overall great experience. Will definitely go again

K
Katie
London
1 review
Dined on 26 August 2020
Overall3food5service2ambience5

Food was amazing, but there was no social distancing.

The waiters regularly stood 10cm away from me for extended periods while serving other tables. There were empty tables on the other side of the walkway and extending the restaurant would make a much safer experience.

OT
OpenTable Diner
London
2 reviews
Dined on 26 August 2020
Overall5food5service5ambience5

Food was very tasty. Would definitely come back for a special occasion.

t
traveller303
Melbourne / VIC
4 reviews
Dined on 22 August 2020
Overall5food5service5ambience5

We had a lovely evening. The food was incredible, service was attentive and the entertainment in the bar afterwards was the best way to end the evening

LC
LondonCoach111
London
4 reviews
Dined on 21 August 2020
Overall5food5service5ambience5

Despite the difficulties of Covid the staff were absolutely brilliant, food top notch and we had a wonderful dinner celebrating our anniversary. Another great meal at The Ned and we will of course be back.

J
John
London
1 review
Dined on 15 August 2020
Overall3food4service1ambience1

Poor service, no one addressed us . Several times we had to try to get the staffs attention.
We were brought a used bowel containing someone’s used wasabi under our bowl- in this covid climate I found that particularly vile. Squeezed at the end of the counter side by side with my partner who was sat squeezed against a pillar.
Not ideal particularly for the price.
Food good but I’ve had better sushi. Would not return .

OT
OttoT
London
1 review
Dined on 15 August 2020
Overall5food5service5ambience5

Great food, great service. Staff were very friendly and helpful.

OT
OpenTable Diner
London
3 reviews
Dined on 15 August 2020
Overall2food2service1ambience1

The Ned and it’s restaurants certainly have gone down hill after covid and what I presume are the cost cutting measures. Many things not on the menu and a lot fewer staff meant the wait was long and tedious and the food quality has suffered drastically.

TH
TraceyH
1 review
Dined on 14 August 2020
Overall3food5service3ambience3

Food was tasty but quite expensive- salmon was £15 but that was all you got. Sides were separate. The staff were nice but the service was a bit slow given the place wasn't full. It was also pretty noisy.

I think there are better places to eat if you want Asian but of you want to go to the Ned, Zoblers is great.

MI
MICHAELO
1 review
Dined on 14 August 2020
Overall5food5service5ambience5

Kaia is a great way to try japanese fine dinning in the uk. High quality service. I recommend the Wagyu rolls and wagyu Tataki!

TE
TEGE
London
1 review
Dined on 14 August 2020
Overall5food5service5ambience5

Fantastic evening at Kaia. The black cod was to die for

e
emmanuel
London
1 review
Dined on 14 August 2020
Overall5food4service4ambience5

Best meal so far at the ned. Amazing value will come again

JO
JustinO
London
4 reviews
Dined on 12 August 2020
Overall4food3service3ambience5

Pretty nice for a tasting/sharing vibe. Good to try lots of bits but would avoid if you wanted a hearty/big meal. Worked well for my business meeting as 4. Food a little advanced for my taste but still enjoyed it.

MC
MillieC
London
1 review
Dined on 6 August 2020
Overall5food5service5ambience5

Not often we got for a fancy meal but this was perfect. Pricey but the food exceeded our expectations! The staff where very friendly and looked after us well. The restaurant has a great atmosphere. Felt a bit empty but completely understandable due to Covid-19. The social distancing was great and we saw the chefs were wearing masks. Would highly recommend.

HC
HectorC
London
1 review
Dined on 5 August 2020
Overall4food4service5ambience5

Great service, tasty food. It is a simple menu which would be my only critisism, there is nothing that stands out on the menu, good solid food but nothing out of the ordinary.

AD
AliciaD
London
1 review
Dined on 31 July 2020
Overall5food4service5ambience4

The food is excellent as is the service. It was slightly more muted than usual but that’s due to Covid, not the restaurant.

EG
ElenaG
London
2 reviews
Dined on 25 July 2020
Overall5food5service4ambience4

Amazing food and great location! Delicate spins on trusted classics

O
Olivia
London
1 review
Dined on 25 July 2020
Overall5food5service5ambience5

We had popped out for a couple of drinks - a couple of cocktails in and we thought let’s go out for food. Within an hour we had booked a table and were sitting down eating. Our first meal out since lockdown so thought we would have a treat at the Ned. Had never been to Kaia before but the food was delicious and the service was friendly and welcoming... we had a perfect evening. We will be coming back.

MA
MikeyA
London
2 reviews
Dined on 25 July 2020
Overall5food4service5ambience5

Lovely atmosphere, choice of benches or a table. Great service

MC
MatthewC
1 review
Dined on 24 July 2020
Overall4food4service3ambience4

The man taking our order wore a mask. You couldn't understand a word he was saying.hiwever thr waiter serving the food had NO MASK, and then talked whilst serving the food. DISGUSTING. and clearly no management to correct this stupid situation

A
Andrei
1 review
Dined on 22 July 2020
Overall4food4service5ambience4

We booked a table for four and enjoyed ourselves, thank you. It was a birthday celebration and we got a little cake given to us by the restaurant, which was a nice surprise. We came at 7pm and left at 09:30pm and the restaurant was empty (post lockdown).

FAQs

Kaia at The Ned is rated 4.5 stars by 1168 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.