Kelseys Original Roadhouse - Upper James Street
Considering the ccircumstances surrounding COVID-19, we had a great dinner experience. First time in a restaurant since mid March,
They are takingvall the necessary precautions
Great to get out
Great! Our waitress was so kind!
Very dirty lots of people complaining floor wasn't swept garbage all over didn't have time to complain till this popped up on my phone
Good service from Alice. Very attentive and friendly. However service was slow for food and chicken was a little overdone.
Friendly staff really good food
Ordered a mojito and it was very poorly made. Tasted like pure alcohol, and not even the right kind. Not worth the almost 8$ charge.
Could tell my meal was ready before my boyfriend meal. The presentation was not appetizing. Taste wasn't good and it's something I usually order at Kelsey's but don't usually go to this location. Even tho it's closer to our home.
Even the service was slow waited 25min to receive our pop and water.
Even when we mentioned to the server how we had to wait for 1 hour for our meal. She argued saying 27min then said we'll it is Valentine's day.
We were both very disappointed with meal and experience.
The spinach dip and desert was good. But we left hungry.
Our server was great. The entire place was nice and relaxing. Food was very good. I would definately go back to this location
Excellent food and service well worth the price. I have been there several times and will be happy to return
My food came burned and cold and when it was replaced it was hot and burned. My glass came dirty as well. It was a horrible experience
Maybe at a quieter time when with more than 2 people.
This location was much more enjoyable than the east mountain one we visited earlier this month where the movie goers were loud and the restaurant was excessively crowded. We would not return to that location for another family meal. This location had an acceptable noise level except for one table of ladies celebrating a birthday....understandable though. Food and service was good.
Booked a table in app. Received notification didn’t attend after finished dining. Portions were good value for dollar.
Tasty food, excellent service! Tables a tad
But close together but otherwise it was great
Reservations at 6, seated at 6:45...you do the math!
Waitress ‘Autumn’ was amazing!
It was really busy so the service wasnt great. We were told that if we wanted half price wings we had to order a drink. I had a coupon for a free dessert for my birthday and was told that wings weren't an entre so no $4 free dessert. We spent roughly $60 on food but they wouldn't comp my free dessert. Won't go back. Its more a principle. Most restaurants will bend over backwards for your business but not Kelseys.
Our waiter was fantastic! It was for a birthday. A complimentary dessert to share was very nice and thoughtful and IT WAS DELICIOUS!!!!! We haven’t been here for a while so we will be sure to come back again
The steak was a very small portion. Otherwise the the other meals were tasty and well portioned. The beer was excellent.
Nice atmosphere. Music isn’ too loud. Great friendly service.
Food had great taste, but the steak was red in the middle and we asked for well done, no red.
I had to wait for my table to be ready. I didn’t get my table until 6:20 when my reservations were at 6. We had a great time anyhow. Waiter was great!
Was booked with a very late party, but even after they left it was loud and our food was seriously delayed. Ordered only entrees and they took over an hour, were luke warm, and an order was wrong. The rest of us finished our meals before the fixed order came out. They had to change a bun to a wrap.
Food was great for my wife and kids but my steak was no where near medium well. So it got taken back to the grill but came back just chared on the outside and still rare on inside. Even when the waiter came back to check he was disappointed that it was still rare. To be fair I didn't get charged for my steak dinner even though I ate my mashed potatoes and veggies. I would not recommend steak dinners at Kelsey's but everything else in the menu is amazing.
Everything else was top notch and kids loved their meals and got give it to Kelsey's for the best wings ever.
Food was great. Service was quick and friendly.
Outstanding service by Brian. The only thing is paying $22.00 for a chicken ceaser salad with tip is too expensive.
Slow service. Meat under cooked. Mistakes on bill
Went to use open table check and they told me they dont use open table for reservations. When I showed her reservation she then said they dont take the open table checks. However I have used them at other Kelsey locations before
The girls from the office pulled a fast one on me and paid for my lunch for my birthday. I loved it!! Our service provider was excellent. We ordered for arrival and it was ready, still hot for our arrival. The food was good, friends were great and really enjoyed my specially cookie ice-cream treat from Kelseys. Thank you, I will be baaaaaaaaack.
We waited over 35minutes for our food after ordering!
The food was O.K. But not what we expected.
Took quite a few minutes before anyone greeted us upon arrival. We found the server to be inattentive during our meal. That was disappointing however not uncommon for that location sadly.
Floor was so slippery I feared for my mother’s safety.
I found it a little pricey, did not receive my food accurately or timely. Did find the service staff very friendly and helpful. The patio looked really inviting, wishing we had sat out there. Others in my party were quite pleased with their food, only mine was not accurate. It was delicious even though the bacon was forgotten, but then by the time it came was a little too late and not done well enough for my liking. Also, I had explained it was for 3 birthdays and yet no acknowledgement from anyone for this occasion. Have never gone to a restaurant that didn't at least give a complimentary cupcake or something for the birthday person/people.
I always like Kelsey’s. The menu has a nice selection so I know that there will be something for everyone. My kids are always happy going there (which is a win always lol) If I had a complaint it would be that I wish the waitresses would wear there hair back.
As always it was great, I prefer this location as it has been a very reliable place.
Ordered from the specialty menu, they didn’t have the main sauce for it. When it came out it was half the size as pictured.
We reserved a table for 9 people and when we arrived, they had no record of our reservation. Really frustrating.
Our server was amazing. It was my girls 15th birthday and she brought them desserts. Food was hot and good. No complaints!
Three people ordered fish and chips. All said the fish was undercooked and soggy. I had the salmon and it was really good
Kelseys Original Roadhouse - Upper James Street does offer delivery in partnership with Uber Eats. Kelseys Original Roadhouse - Upper James Street also offers takeaway which you can order by calling the restaurant at (905) 575-8696.
Kelseys Original Roadhouse - Upper James Street is rated 3.8 stars by 44 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.