Kelseys Original Roadhouse - Upper James Street

3.8
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44 reviews
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CAN$30 and under
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Contemporary American

Top tags:

Casual
Canada's original roadhouse restaurant since 1978. We're North American favourites, like double stacked burgers, made with 100% fresh Canadian ground beef, fresh cut fries made from only the finest Ontario potatoes, two-handed sandwiches, and unforgettable chicken wings. (Trust us, they're crazy good!) So if you're in the mood for great food and a lot of fun, make sure to stop by.
What 44 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on recent ratings
3.8
food
3.9
service
3.5
ambience
3.6
value
Noise · Moderate
74% of people would recommend it to a friend
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G
Grad
Atlantic Canada
1 review
Dined on 17 September 2020
Overall4food4service4ambience4

Considering the ccircumstances surrounding COVID-19, we had a great dinner experience. First time in a restaurant since mid March,

DT
DaveT
Toronto
1 review
Dined on 9 September 2020
Overall5food5service5ambience5

They are takingvall the necessary precautions
Great to get out

OT
OpenTable Diner
1 review
Dined on 5 September 2020
Overall4food3service4ambience5

Great! Our waitress was so kind!

JK
JeffK
1 review
Dined on 2 September 2020
Overall2food2service1ambience1

Very dirty lots of people complaining floor wasn't swept garbage all over didn't have time to complain till this popped up on my phone

OT
vipOpenTable Diner
Toronto
3 reviews
Dined on 30 August 2020
Overall5food3service5ambience5

Good service from Alice. Very attentive and friendly. However service was slow for food and chicken was a little overdone.

OT
OpenTable Diner
Toronto
1 review
Dined on 3 August 2020
Overall5food5service5ambience5

Friendly staff really good food

EA
ElleAye
1 review
Dined on 28 July 2020
Overall3food3service3ambience2

Ordered a mojito and it was very poorly made. Tasted like pure alcohol, and not even the right kind. Not worth the almost 8$ charge.

RG
RuthG
1 review
Dined on 14 February 2020
Overall2food1service2ambience2

Could tell my meal was ready before my boyfriend meal. The presentation was not appetizing. Taste wasn't good and it's something I usually order at Kelsey's but don't usually go to this location. Even tho it's closer to our home.
Even the service was slow waited 25min to receive our pop and water.
Even when we mentioned to the server how we had to wait for 1 hour for our meal. She argued saying 27min then said we'll it is Valentine's day.
We were both very disappointed with meal and experience.
The spinach dip and desert was good. But we left hungry.

MW
MikeW
1 review
Dined on 14 February 2020
Overall4food4service5ambience4

Our server was great. The entire place was nice and relaxing. Food was very good. I would definately go back to this location

PS
PaulS
1 review
Dined on 14 February 2020
Overall4food5service5ambience4

Excellent food and service well worth the price. I have been there several times and will be happy to return

PS
PatS
1 review
Dined on 1 February 2020
Overall1food1service1ambience1

My food came burned and cold and when it was replaced it was hot and burned. My glass came dirty as well. It was a horrible experience

d
donr
1 review
Dined on 15 August 2019
Overall4food5service5ambience4

Maybe at a quieter time when with more than 2 people.

BW
BillW
1 review
Dined on 23 June 2019
Overall5food4service5ambience5

This location was much more enjoyable than the east mountain one we visited earlier this month where the movie goers were loud and the restaurant was excessively crowded. We would not return to that location for another family meal. This location had an acceptable noise level except for one table of ladies celebrating a birthday....understandable though. Food and service was good.

SA
SharlaA
1 review
Dined on 14 June 2019
Overall4food4service3ambience3

Booked a table in app. Received notification didn’t attend after finished dining. Portions were good value for dollar.

WM
WendyM
Toronto
2 reviews
Dined on 12 May 2019
Overall4food5service5ambience3

Tasty food, excellent service! Tables a tad
But close together but otherwise it was great

GR
GerryR
Toronto
3 reviews
Dined on 11 May 2019
Overall2food4service2ambience3

Reservations at 6, seated at 6:45...you do the math!

OT
OpenTable Diner
1 review
Dined on 13 April 2019
Overall4food4service5ambience3

Waitress ‘Autumn’ was amazing!

CT
vipCherylT
Toronto
5 reviews
Dined on 21 March 2019
Overall1food2service2ambience1

It was really busy so the service wasnt great. We were told that if we wanted half price wings we had to order a drink. I had a coupon for a free dessert for my birthday and was told that wings weren't an entre so no $4 free dessert. We spent roughly $60 on food but they wouldn't comp my free dessert. Won't go back. Its more a principle. Most restaurants will bend over backwards for your business but not Kelseys.

TH
TerriH
Toronto
2 reviews
Dined on 23 February 2019
Overall5food5service5ambience5

Our waiter was fantastic! It was for a birthday. A complimentary dessert to share was very nice and thoughtful and IT WAS DELICIOUS!!!!! We haven’t been here for a while so we will be sure to come back again

A
Armenia
1 review
Dined on 12 January 2019
Overall3food2service5ambience5

The steak was a very small portion. Otherwise the the other meals were tasty and well portioned. The beer was excellent.

JE
JohnE
Toronto
1 review
Dined on 10 January 2019
Overall5food4service5ambience4

Nice atmosphere. Music isn’ too loud. Great friendly service.

WJ
WayneJ
1 review
Dined on 20 December 2018
Overall5food4service4ambience4

Food had great taste, but the steak was red in the middle and we asked for well done, no red.

OT
OpenTable Diner
Toronto
2 reviews
Dined on 15 December 2018
Overall3food4service3ambience4

I had to wait for my table to be ready. I didn’t get my table until 6:20 when my reservations were at 6. We had a great time anyhow. Waiter was great!

JW
JamesW
Toronto
2 reviews
Dined on 24 November 2018
Overall2food2service2ambience2

Was booked with a very late party, but even after they left it was loud and our food was seriously delayed. Ordered only entrees and they took over an hour, were luke warm, and an order was wrong. The rest of us finished our meals before the fixed order came out. They had to change a bun to a wrap.

RH
RHaddad
1 review
Dined on 10 November 2018
Overall5food1service5ambience5

Food was great for my wife and kids but my steak was no where near medium well. So it got taken back to the grill but came back just chared on the outside and still rare on inside. Even when the waiter came back to check he was disappointed that it was still rare. To be fair I didn't get charged for my steak dinner even though I ate my mashed potatoes and veggies. I would not recommend steak dinners at Kelsey's but everything else in the menu is amazing.
Everything else was top notch and kids loved their meals and got give it to Kelsey's for the best wings ever.

MM
MaeghanM
Toronto
1 review
Dined on 1 November 2018
Overall5food5service5ambience4

Awesome
Food was great. Service was quick and friendly.

CD
ChristineD
Toronto
4 reviews
Dined on 30 October 2018
Overall4food4service5ambience4

Outstanding service by Brian. The only thing is paying $22.00 for a chicken ceaser salad with tip is too expensive.

OT
OpenTable Diner
Toronto
3 reviews
Dined on 26 October 2018
Overall1food1service1ambience2

Slow service. Meat under cooked. Mistakes on bill

OT
OpenTable Diner
Toronto
3 reviews
Dined on 5 October 2018
Overall2food3service4ambience4

Went to use open table check and they told me they dont use open table for reservations. When I showed her reservation she then said they dont take the open table checks. However I have used them at other Kelsey locations before

AF
AprilF
1 review
Dined on 4 October 2018
Overall5food5service5ambience5

The girls from the office pulled a fast one on me and paid for my lunch for my birthday. I loved it!! Our service provider was excellent. We ordered for arrival and it was ready, still hot for our arrival. The food was good, friends were great and really enjoyed my specially cookie ice-cream treat from Kelseys. Thank you, I will be baaaaaaaaack.

MB
MargaretB
Houston
6 reviews
Dined on 14 September 2018
Overall2food3service1ambience3

We waited over 35minutes for our food after ordering!
The food was O.K. But not what we expected.

SB
SoniaB
Toronto
2 reviews
Dined on 19 August 2018
Overall4food4service3ambience4

Took quite a few minutes before anyone greeted us upon arrival. We found the server to be inattentive during our meal. That was disappointing however not uncommon for that location sadly.

OT
OpenTable Diner
1 review
Dined on 24 June 2018
Overall2food4service3ambience2

Floor was so slippery I feared for my mother’s safety.

RH
RikkiH
1 review
Dined on 12 June 2018
Overall3food3service4ambience4

I found it a little pricey, did not receive my food accurately or timely. Did find the service staff very friendly and helpful. The patio looked really inviting, wishing we had sat out there. Others in my party were quite pleased with their food, only mine was not accurate. It was delicious even though the bacon was forgotten, but then by the time it came was a little too late and not done well enough for my liking. Also, I had explained it was for 3 birthdays and yet no acknowledgement from anyone for this occasion. Have never gone to a restaurant that didn't at least give a complimentary cupcake or something for the birthday person/people.

TB
TamiB
Toronto
5 reviews
Dined on 19 May 2018
Overall4food4service3ambience4

I always like Kelsey’s. The menu has a nice selection so I know that there will be something for everyone. My kids are always happy going there (which is a win always lol) If I had a complaint it would be that I wish the waitresses would wear there hair back.

MC
MikeC
1 review
Dined on 14 April 2018
Overall5food5service5ambience5

As always it was great, I prefer this location as it has been a very reliable place.

OT
OpenTable Diner
Toronto
1 review
Dined on 30 March 2018
Overall3food2service4ambience4

Ordered from the specialty menu, they didn’t have the main sauce for it. When it came out it was half the size as pictured.

LA
LindseyA
1 review
Dined on 24 March 2018
Overall3food3service3ambience3

We reserved a table for 9 people and when we arrived, they had no record of our reservation. Really frustrating.

R
Rene
1 review
Dined on 2 March 2018
Overall5food5service5ambience5

Our server was amazing. It was my girls 15th birthday and she brought them desserts. Food was hot and good. No complaints!

OT
OpenTable Diner
1 review
Dined on 17 February 2018
Overall3food3service5ambience4

Three people ordered fish and chips. All said the fish was undercooked and soggy. I had the salmon and it was really good

FAQs

Kelseys Original Roadhouse - Upper James Street does offer delivery in partnership with Uber Eats. Kelseys Original Roadhouse - Upper James Street also offers takeaway which you can order by calling the restaurant at (905) 575-8696.

Kelseys Original Roadhouse - Upper James Street is rated 3.8 stars by 44 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.

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