KOI-Seneca Niagara Resort & Casino

4.2
275 reviews
$30 and under
Asian
*At Seneca Niagara, our Gaming Floor and designated lounge areas are open to guests age 21+. Guests of all ages may enjoy our amenities, restaurants and shops (those under age of 18 require a parent or guardian accompaniment).

Effective Monday, February 15, 2021, Last seating time is at 9 PM** (**subject to availability and size of the party)

Savor a refreshing take on authentic Asian cuisine at Koi as it is fused with a modern approach to dining. Sample tempting creations from the sushi bar or go straight for decadent dishes like the Cantonese roast duck, teriyaki beef tenderloin, crispy pork chop, Chuan Jiao Seafood and more. With a central cooking line, you can watch the passion and talent that goes into preparing your meal. Experience dinner at Koi and surround yourself in a high-energy dining experience.

What 275 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
food
4.3
service
4.2
ambience
3.9
value
Noise · Moderate
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
Sort by
Filters
RV
RobertV
New York Area
1 review
Dined 2 days ago
Overall4food5service5ambience5

Took a little long for service, but understandable, as I believe they are dealing with staffing issues

MS
MercyS
1 review
Dined 2 days ago
Overall4food5service5ambience5

I was celebrating my boyfriend’s birthday and I requested a piece of cake with a message “ happy birthday my love “ I guess they don’t read my request. We asked for it but instead they gave us fried cheese cake . Well, it’s still sounds cake..

DP
vipDianeP
New York Area
8 reviews
Dined 3 days ago
Overall5food5service5ambience5

Dine there regularly. Enjoy the food. The wait staff is very good. Downfall is there is no sushi

JD
JoanD
1 review
Dined on 14 September 2021
Overall2food2service1ambience3

Service was not the best. Slow forgot to bring some of the order had to ask for remainder of order

MJ
MJC1
New York Area
1 review
Dined on 14 September 2021
Overall2food2service1ambience3

Have eaten at Koi hundreds of times over the years.
Recently, service is terrible, No Sushi, food is fair and overpriced.
Pick another location.

AR
AileenR
Charleston
1 review
Dined on 14 September 2021
Overall5food5service5ambience5

Great service. Personable server. Good selection on menu

DM
DianneM
New England
1 review
Dined on 14 September 2021
Overall5food5service5ambience5

Server was very knowledgeable and food was amazing!!

MT
MicheleT
1 review
Dined on 13 September 2021
Overall5food5service5ambience5

Fast service, good food, very happy with my experience

RM
RhondaM
1 review
Dined on 11 September 2021
Overall5food5service5ambience5

Nancy was our server and made us all feel comfortable and provided our dinner and drinks in a timely manner. Very great service and the food was good and will see us again!

OT
OpenTable Diner
New England
1 review
Dined on 10 September 2021
Overall5food5service5ambience5

Good was very good and was presented nicely.

DP
vipDianeP
New York Area
9 reviews
Dined on 7 September 2021
Overall5food5service5ambience5

Waiting longer than normal due to short staffed.
But the service and food was excellent as it usually is

JL
JeffreyL
1 review
Dined on 31 August 2021
Overall3food4service2ambience4

We were Given a 9:00 reservation I guess we were the last table of the evening and rushed out because the kitchen was closing & wait staff wanted to get out. Very good food but terrible service. It wasn’t like we were there very long maybe 35 min but it would’ve been nice to relax instead when we ordered 2 drinks we we’re given plastic to go cups and rushed out.

OT
OpenTable Diner
New York Area
2 reviews
Dined on 31 August 2021
Overall3food3service3ambience5

Very good food but price didn't match value fairly. But lack of prior notification about about not having sushi was not acceptable or communicated clearly

OT
OpenTable Diner
Denver
1 review
Dined on 30 August 2021
Overall1food1service1ambience5

They did not have sushi so we left.

YS
YolandaS
New York Area
4 reviews
Dined on 30 August 2021
Overall5food5service5ambience5

Always enjoyed meals here but a bit strange no sushi or egg rolls were available

P
Paul
New York Area
1 review
Dined on 30 August 2021
Overall4food4service4ambience4

Koi has a very nice menu with a fairly large selection of soups, salads, seafood and traditional noodle and rice dishes. Our waitress served our orders family style which allowed all four of us to have a little of every dish.

FP
FredeP
1 review
Dined on 29 August 2021
Overall2food2service3ambience2

Quality of food and seating similar to "fast food" outlets. Nearby local restaurants offer better value for your money.

DP
vipDianeP
New York Area
9 reviews
Dined on 29 August 2021
Overall5food5service5ambience5

One of our favorites
We go almost weekly
Can't beat it

OT
OpenTable Diner
New York Area
1 review
Dined on 28 August 2021
Overall1food2service1ambience3

The Restaurant was not full but we felt rushed. From sit down to check was less than 40 minutes. After we finished our meal the waitress did not ask if we wanted another drink or dessert. The manager walked around the whole time staring at tables and marking something on a tablet. It was quite annoying being that the restaurant was nowhere near capacity. The food was ok, nothing special but not bad. We were there for a birthday and to relax and have a nice meal and have some drinks. However we felt very rushed. If we wanted "fast food" we would have gone to McDonald's. Very disappointed as we have eaten there before. Feeling like your being watched the whole meal is not pleasant. We hope they change their approach to customer service.

JZ
vipJohnZ
New York Area
296 reviews
Dined on 27 August 2021
Overall4food4service4ambience3

Very good food, they didn’t have sushi but the rest of the menu had plenty of delicious dishes.

W
Wally
1 review
Dined on 27 August 2021
Overall5food5service5ambience5

Always look forward to eat at Koi.
Have heard other dinners say we need to come back here again. Our feeling exactly is the same. Very delicious.

U
4ofUs
Toronto
1 review
Dined on 27 August 2021
Overall4food4service3ambience3

Four of us enjoyed family style dining by each ordering a dish and sharing. The food arrived quickly and we felt rushed to finish and be on our way. No doubt due to limited seating and COVID but the food was tasty and enjoyed by all of us.

PF
PattyF
New York Area
4 reviews
Dined on 23 August 2021
Overall5food5service5ambience5

The restaurant like many others have had to alter their menu etc due to limited staffing. We were unable to order sushi or the signature cocktails, however, the food and the service was absolutely wonderful. It was truly a wonderful dining experience.

VD
VernaD
New England
2 reviews
Dined on 22 August 2021
Overall5food5service5ambience5

Very nice restaurant. Waitstaff attentive but not overly so. Food wS delicious.

AB
AmyB
New York Area
1 review
Dined on 21 August 2021
Overall3food2service5ambience4

Went there for sushi but they didn’t have any sushi!

OT
OpenTable Diner
1 review
Dined on 21 August 2021
Overall4food4service5ambience4

Great service.

OT
OpenTable Diner
New York Area
1 review
Dined on 20 August 2021
Overall5food5service5ambience5

Have a great meal there, our waitress was wonder as always.

RG
RachelG
New England
2 reviews
Dined on 17 August 2021
Overall2food1service4ambience3

The food was terrible. They were out of most vegetarian dishes and were not making sushi that night. Nice wait staff however!

AM
AmarnaM
1 review
Dined on 13 August 2021
Overall3food2service3ambience2

Rice was not washed before making it, so when it was cooked it was mushy. Would not go back the sauces are the best part because you can’t mess up chili paste.

OT
OpenTable Diner
New York Area
2 reviews
Dined on 13 August 2021
Overall5food5service5ambience5

Arrived 5 minutes before reservation time and was seated immediately. Our server was very friendly and helpful and answered all of our questions. I had the Pad Thai and it was great. My companions had the roasted duck soup, the flavor of the soup was a bit light. All in all a good experience.

GG
GGranto
New York Area
5 reviews
Dined on 13 August 2021
Overall3food3service3ambience3

no flavor mixed veggies seafood creme sauce.
Shusi was not available (no prior notice)
saki bottles not available (no prior notice)
staff unattentive (had same person before, never an issue) place was very understaffed.
crispy duck was over done (had several times before without issues)

Overall unpleasant experience

S
Sabrina
1 review
Dined on 13 August 2021
Overall5food5service5ambience5

Fantastic! The food was delicious. Staff was pleasant and attentive. We will definitely dine at Koi again during future Seneca Niagara visits.

OT
OpenTable Diner
New York Area
1 review
Dined on 10 August 2021
Overall1food1service4ambience1

We went to KOI on our vacation, thinking it was a nice place to have a quiet dinner. The waitress was fabulous but the food was cold and small portions for the price. We paid 44.00 for triple seafood delight and we got four under cooked scallops, two shrimp and a lobster tail that was slimy and had som kind of body part attached that was very tuff. We dress up and everyone else came in shorts and flip flops. Also no sushi as their menu online says but the waitress informed us they are under staffed so they don’t have it. Very disappointed

PE
vipPENNYR
San Francisco
12 reviews
Dined on 10 August 2021
Overall5food5service5ambience3

The flavor, textured and quality of our food was outstanding! Great service, nice atmosphere. Food was served piping hot! Highly Recommend the honey glazed jumbo shrimp and Maine lobster!

LK
LisaK
1 review
Dined on 10 August 2021
Overall1food1service3ambience3

We went for sushi. After we were seated, we were told they were not serving any sushi because they were short handed. We drove a couple miles to Fugi Grill and had amazing sushi for a more reasonable price.

OT
OpenTable Diner
New York Area
1 review
Dined on 9 August 2021
Overall5food5service5ambience5

Fantastic as always!

DS
DionneS
1 review
Dined on 7 August 2021
Overall5food4service5ambience5

We ordered the fried squid and it was over cooked!! It was too chewy to eat but the rest of our food was delicious!!! I didn’t complain because I fully understand about the lack of workers and especially the cooks. Overall it was a great experience.

W
Wmgtf
Mississippi
2 reviews
Dined on 6 August 2021
Overall5food5service5ambience5

The menu is extensive with choices to meet anyone's tastes. The food is excellent and freshly made.

J
Jaftax
New York Area
1 review
Dined on 3 August 2021
Overall4food5service5ambience4

food was very good, but I felt it was very pricey.

They also added an additional surcharge of 4% when I went to pay cash

PK
PatrickK
New England
1 review
Dined on 1 August 2021
Overall2food3service2ambience2

Seated at a table in the restaurant entrance when better seats were available, and we had a reservation. When given menus by server, asked for Sushi menu and told ‘No Sushi tonight’. That’s it. No explanation. Very average quality food and drink for high quality prices. Welcome to the Casino.

FAQs

KOI-Seneca Niagara Resort & Casino is rated 4.2 stars by 275 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.