Wednesday - Friday: 7.30am - 11.00pm
Saturday: 10.00am - 6.00pm
Sunday: 10.00am - 6.00pm
Bottomless Brunch: £25
Sharing Board & Unlimited Drinks for 90mins.
Terms and Conditions: Maximum of 20 diners. Includes Tax, excludes service.
Valid For: 1 - 20 people
Starts: 4 March 2018
Ends: 28 August 2018
Availability: Sun 10:00-17:00
Excelleent selection and very tasty. Will definitely be coming back
The service is generally slow and unfriendly. They also don't bother to tell you what they don't have (which is always quite a lot) before you try and order it. On this occasion, we made a point of ordering our toddlers food as quickly as possible as it was well past their usual meal time. It didn't come for ages - and in fact the adult food came first - and then when I questioned this, I was told that the kitchen wouldn't start preparing it until they had finished the breakfast orders - so it arrived another 20 minutes later (by which point it was never going to get eaten). I can understand this as a policy, but, at the very least would expect to be told this at the point of ordering so that I could request something else.
I love the location, space, and some of the food is good - but I'm not sure I'll return.
We booked through OpenTable for 7:30 on Saturday night but when we arrived the restaurant had closed and the staff were standing outside. One of them approached us and said that they were closed because there was no demand on a Saturday night. When I showed her my booking she said that she'd tried to contact us in the morning to warn us but I had received no email, text or phone message.
She said that she would email me the following day to put things right but I received nothing.
I then emailed head office and have also heard nothing back.
KuPP is a cool Swedish cafe/bar. The bar staff was friendly, even though it was super busy when we went (England /Sweden world cup match). We got awesome seats right in front of the screen, which is worth mentioning as some places simply ignore your requests via OpenTable. Drinks and food are priced fairly and the food is quite good.
We were pleased to get a space given the football was on and the food, drinks, ambience and location were excellent. The manageress who met us was fantastic and was working hard to accommodate all on a busy day. Other service staff were a bit vacant - one bar man forgot to place part of our food order and there was very little attention around clearing tables etc. A bit of training and attention to detail would make it excellent.
Portion size vs price continues to be a problem - expense account breakfast only.
KuPP can always be relied upon for a great quality lunch with fresh, tasty, quality ingredients.
I miss the Krusovice beer that is no longer sold here.
Decent location and average food, completely let down by poor service. Will not be going again.
Adult food was very good and the menu had lots of interesting options, however the kids burger was burnt and bitter. We would have complained and sent it back but the service was so slow and we had a train to catch from Paddington so didn’t have the time. We won’t be coming back which is a shame as it has a lot of promise.
Nice position and ambience. Food ok but nothing special. Some odd combinations. A bit slow.
We went for the "bottomless brunch" not realising that the only thing bottomless were the drinks and only so long as you were happy to drink very watery Aperol spritz, mediocre prosecco or indifferent Kupp lager and this was restricted to 90 minutes. When we arrived we were informed that alcohol couldn't be served before 12 noon which meant that the 90 minute limit for us was reduced to 60 minutes - why would they take bookings starting at 10.00 am? We were offered coffee as an alternative but no-one remembered to tell us this would cost extra. About 35 minutes after arriving plates appeared at the table to be followed by bread, rationed to 3 slices each. Finally some food which was mostly OK except the quinoa, kale and butternut squash bites which were tasteless and under-seasoned. The goat curd dip failed to materialise. Overall the amount of food was quite meagre. Service was extremely slow throughout (but not, we observed, for other tables around us). Left feeling very disappointed and ripped-off. Wouldn't recommend.
Kupp seems to be going down. Fresh orange juice used to be fab - no longer available. Coffee used to be excellent - now served in different vessels and no longer outstanding. I've been to Kupp many times and this was the worst.
Great food in lovely summer location with good wheelchair access
Great location on the Canal. Service times have let it down greatly in the past and this was my first time eating in over a year for that reason. Was better than it has been but still slower than it should be over a lunch period.
Great place for lunch would highly recommend.
Nice modern spacious and airy feel. Has outdoor tables by the canal. Food has scandi influence and portions were good. Service was poor though. Slow to seat us or even acknowledge we were there - inattentive and not following any order or pattern. Waiting staff were friendly though. Food was a little slow coming although we werent' in a hurry.
The service was not good at all, we waited a lot for at the end just eat one meal and one dessert.
The food is average.
I was told the bottomless brunch had to be specially requested, which was not made clear anywhere.
my burger was cooked to the crisp, supposedly for "safety" purposes
and 2/5 of the desserts were unavailable.
All in all, disappointing
Service was very slow and inattentive. My tea arrived cold as did my brunch order. The avocado was almost frozen. Really disappointing.
I cannot review this place because when we turned up for our 19:00 booked table on Sat evening the place was closed and had been closed for an hour!!!
Really poor customer service and attention to a table who had opted for bottomless brunch. The basics (i.e bread) were missing from our smorgasbord, and despite discussion of it being rectified, it was ignored till the end of the meal. Really disappointed - we'd been quite looking forward to this. I've eaten at quite a few brunch venues and this isn't one I'd recommend to friends.
Great food. Nice ambience. Good Happy Hour cocktails. Definitely recommend
Despite going inside when we arrived to say we wanted to sit outside, we were completely ignored. I had to go indoors to order drinks and place food order. Not ideal especially as I’m heavily preganat and my friend has a baby. Considering it was a quiet Tuesday lunch the salads took 45 mins to arrive.
Had a fantastic time catching up with friends...all in agreement that the food was fantastic including service. Will most certainly be recommending KuPP
Booked a table trough opentable for the 30th of march 2018 planned to have a birtday dinner for my sister. But when whe arrived the resturant was closed..
Despite being a miserable wet Good Friday afternoon, Illana made sure my friends and I were treated extremely well!! Lovely venue and great value happy hour, will definitely go back and try again in the summer to fully enjoy the venue!
Food was very good.
The guys serving were completely uninterested - gave the vibe that they were far too superior to wait tables. So not as good as previous visit
We booked a "Sathurday brunch" online for 3 persons.
The food was fine and not typical English (which were very positive) - we were 3 persons but was recomented to order food for 4 persons, which we did (and that was smart!)
Booked this place as I was excited to try the Nordic inspired options. Disappointing that many of the wines were not available due to a change in supplier, and the 'carpaccio' was essentially supermarket sliced roast beef. All in all, a let down.
Service here is excruciating slow as others have commented on. Do they not realise that being next to Paddington people often have trains to catch?! Food order was wrong for 2 of 4 diners and was ready at different times and left on counter to go cold. Some of the food was tasty but they need to go a long way to improve service. The chef hit service bell 3 times and yelled ‘service’ twice before anyone bothered to pick up waiting food. The restaurant was nearly empty so no excuse.
It was booked as a special occasion and I emailed twice for information and finally got a reply that wasn’t helpful. This is my second time here and it did nothing to change my mind. I wish it was better because of convenient location I would use all the time!
Restaurant did not have my OpenTable reservation, but were still able to seat us. Food was very good. Server was new (first day) but very nice (and helped by others.)
Restaurant seemed unable to cope with additional demand due to it being Mother's Day. Food took 40mins to arrive, and when it did the children's "omelettes" were cold and dry and had to be returned.
The adults' food was good, but after such a delay with a 7-year-old and a 4-year-old, we did NOT have a nice time!
The food was fresh and tasty. For starters we had the smoke fish and gravelax smoked with the beetroot. We had the sharing meat board which had so many good flavours and was more then enough for two people. Very happy.
Nice atmosphere, wasn’t too busy, service was great, bottomless brunch for 25 was great value!
Small portions, mediocre quality
This was my first visit to KuPP and it won't be my last. The style is based on Scandinavian fair and is excellent for lunch.
Excellent service and amazing food. Exceeded our expectations and is a very sociable way to eat for a group of people. Highly recommend for something different with clean quality ingredients being used for innovative food boards and punchy cocktails!
My friend and I decided to go for a last minute bottomless brunch and the menu seemed fairly vegan friendly with a few deductions here and there (she's omnivore so no problem for her). We arrived for our booking and was surprised to learn that the brunch is only done in platters and I didn't want her to have to eat the veggie platter if she wanted to eat something else. This fact wasn't made clear on the menu we viewed prior to making our booking, so we ended up ordering from the a la carte menu and not having any bottomless prosecco. As a vegan, all I could have was the smashed avocado on toast (which ended up being a thin, crispbread when I was expecting a decent slice of sourdough toast) and chips. We could've gone somewhere else, but with it being 3pm and us not knowing the area that well, we stuck it out. My friend enjoyed her club sandwich, but I was very disappointed with the bland avocado on crispbread and bowl of herby chips (but no herbs were visible to us). There wasn't anything on the dessert menu I could eat either so I left there feeling very hungry and very disappointed. I think there should be more flexibility with the brunch menu so that veggies and meat eaters don't end up stuck like we were. Also, if you are a vegan, don't come here expecting a feast because you won't find one.
Really lovely brunch here. Our server was lovely. Those scandi Collins cocktails are dangerous though!
Would definitely go back!
The service was really friendly and helpful, liked the salmon koulebiak as main course recommended to us. The cheesecake desert was disappointing but they kindly agreed to take it out of the bill so good impression overall. Would rather recomnend.