The server was so super slow. It took 20+ minutes just to get a drink and he never checked in on us. I couldn’t even flag him down. I ended up spending way less than I would have because of everything, we even forwent dessert just because I was going to lose it if I had to wait longer. All in all, we were there about 2 1/2 hours for 2 courses and 1 drink. Absolutely insane and a total waste of money. It’s sad to think I had been looking to this for a while and was excited to take my wife on Valentine’s Day. This was not the service I expect from a Ritz; it was more in line with Days Inn. Completely disappointing.
The food was excellent - got the Friday night special of all you can eat "raw seafood". It was fantastic! Our waiter had 12 years experience and it showed. He recommended a bottle of wine from Italy at a $50 discount that was outstanding. And the atmosphere . . . a moonlit night a few hundred feet from the beach, outdoor seating with mild temperatures in Key Biscayne - it was a very memorable evening for my wife and me.
Booked a reservation in advance, thought that be a good place to grab a bite. The service was unbelievable and recommendations made to the table were unreal. The scallops that I had, words can't describe how good they were. 100% would recommend people taking the time to have a nice out and grabbing a bite here
Scallops, Ravioli and Empanadas were quite tasty. Nice blend and layering of flavors. Crispy Brussel Sprouts not as crispy as advertised, but flavor brought an Asian spice and flare to the meal. Service was attentive and cordial. Steak ordered rare, served medium to medium well, even so, converted decent flavors of garlic and paprika. Dessert cake a touch dry but the grey salt caramel ice cream saved the day.
A good option in Key Biscayne at the Ritz Carlton. Always friendly and very good service. Food is also very good & menu has good options. Wine list is also very complete.
The food, the service & the cocktails were outstanding! Highly recommend.
We went for Sunday Brunch and the food and service were very good.
This restaurant experience was one of the top ones that we've ever had! What a hidden gem and a surprise for us, as we celebrated my wife's birthday. The food was absolutely spectacular. We got the Prince Edwards Island mussels (divine!), the biscuits that had honey butter & bacon essence (amazing!), and the fried red snapper (unbelievably large & tasty) for two...and they gave us the BEST key lime cheesecake that we've ever had. This was an incredibly special culinary delight. On top of this all, the service was impeccable and the price was amazingly affordable given the quality of food. Thank you, Ritz Carlton and Lightkeepers staff. AMAZING!!!
Wait staff was amazing!
Overall a very nice brunch. Excellent selections. A few minor hiccups.
Reservations made on open table for 12:00. It doesn't open until 1230.
Kobe beef burgers were raw and cold.
Not sure if that's Intentional.
Unlimited mimosa's. Huge desert room.
Danielle was AMAZING!! He is an asset to the restaurant.
Nothing special about the ambience. Most of the food was quite good but the rack of lamb was burnt on the outside such that the flavor profile was mostly charcoal. On the plus side, the service was excellent.
Main course, steak, was significantly under cooked. They were clearly not ready at the reception for their dinner guests to arrive. It was a crowded mess. Restaurant ambience is loud. Staff kept dropping, breaking things.
Steve our waiter was fantastic everything else was very poor.
Pricey. Limited menu. Great service. Only fine dining in the ritz.
We always enjoy our experience at Lightkeepers - food and service. Especially good this visit ere the crab cake and whole spring chicken dinner
Beautiful setting, delicious food and amazing service made our anniversary dinner a special evening.
Beautiful location for a celebratory brunch and/or lunch. Food was fresh and very good. They accommodated special requests, and were clear in their understanding of a food allergy. They were lovely to my mother, who was celebrating her birthday, and gave her a beautiful, abundant, very tasty desert .
There was a DJ playing music very loudly, which didn't go with the elegant afternoon, ocean view ambiance. Would have been better for late evening. There was another location on the property that leant itself to afternoon/late afternoon cocktails with a DJ.
The seat cushions on the chairs were stained and there was mildew on the back pillow on one of the chairs--not appetizing or acceptable anywhere, and particularly in that location with those prices and level of service. They need to stay on top of the critical details to get the highest marks.
Very good food. Two of the dishes were not as expected. Meat was overcooked.
The outdoor space is wonderful with ocean view
We dined here several times during our stay at the Ritz and it was outstanding every time. Our server, Diego, was stellar and really elevated the experience. I would highly recommend!
Lamas was an Amazing server. Would go back just just for his service alone.
Our server Boris was a delight! He had great recommendations and was well versed on the menu and preparation of each dish. The recommendations included the crab cake, Branzino and the flank steak. He put a special touch on a key lime dessert!
Everyone was wonderful, our server was fantastic and friendly, the food was delicious, we had a great evening.
Beautiful restaurant, delicious, creative food, excellent service and dancing to live music in lobby. Sublime....
Limited menu and good, but not extraordinary.
Steve was an amazing server. Made a great night even better!
🎉It was a delightful experience at the LightKeepers.
The Miami Spice menu was divine.
We Congratulate Chef Allyson Cummings for her Haute Cusine and Mr. Daniele our server for his Excellent Service.
It was definitely a Fabulous
Ritz Experience for us.🎉
Food was just okay. Hotel is fabulous but would not eat here again on a return visit. Nothing too bad about it but nothing great either.
Amazing dining experience
Was there for my birthday the food was delicious and the special desert was awesome!! Thank you everyone for making my dinner amazing
Excellent customer service!!! Amazing food and sommelier was very helpful and knowledgeable. We had great time!
Placido,our server, made all the difference for our experience. The meal was great, including craft cocktails from the Rum Bar, and hand selected wines for each entree. We loved the way Placido treated our kids, and “my last”. Five Stars. Bravo.
Miami Spice menu is excellent.
Lightkeepers is a hidden gem. The setting is unassuming but comfortable. The service is impeccable, somm Jorge is a world class expert, stemware is tops, in short, a winner.
Now to food: their seafood selection is incredible- winners are the oysters, King crabs and scallops. Meet is top grade as well, and the lamb chops are delectable.
The Miami Spice Menu was fantastic. We sat outside and it was beautiful. The server was attentive and friendly. And the live music in the hotel lobby is always a plus!
Fantastic place to dine out
Drinks and meal were all excellent! Shrimp cocktail was one of the best we’ve ever had-water was attentive and very attentive-wonderful dining experience!
Everything was wonderful except our waitress was inattentive as the evening went on. She brought a drink to my wife - after we had to ask for another, that was literally half full. Then we had to flag her down to get our check after waiting way too long.