Best Italian restaurant with original napolitan pizza
Was put in window seat and right by door so everyone outside passed and stared, draft everytume door opened and owner kept coming and standing by my table to look outside
Was closed and werent notified spent hurried time finding somewhere else to eat before mary poppins
What a let down unreliable
Really lovely food and excellent value. We will certainly return
I don't how to review this restaurant as, despite having booked our table for 8 through OpenTable and having had a confirmation and even a reminder, when we arrived, it turned out the restaurant knew nothing about our reservation. They explained that they hadn't had any arrangement with OpenTable "for a long time". Now I have noticed other reviewers have had similar difficulties.
This is OpenTable's sole purpose. For them to end up humiliating me, disappointing my guests and ruining our evening (by that time it was far too late to find any alternative table at that time on a Saturday night in the West End), it a failure of the first order.
I tried to contact OpenTable which was not easy. Eventually they couldn't explain how it had happened, but said it would happen again. If they don't know how it happened, I have little faith in their reassurances. I had to drag even the most measly of apologies from them.
Instead they tried to blame the restaurant, which frankly seemed a bit pathetic given that they'd confirmed the booking and sent a reminder with no confirmation to them from the restaurant.
I strongly advise anyone on this site not to rely on the reservations made, but double-check for yourself that your booking is real. In which case, you might as well just book direct with the restaurant and let them keep more of what you pay.
I certainly shan't be using OpenTable again.
If you can read this review, it shows how little OpenTable care about the content on their site otherwise they wouldn't let a review advise you not to use them. So if you CAN read this, it should be a warning that the information they provide is not reliable, is not checked and the reservations you think you're making may be pure fantasy.
We booked Limoncello due to it serving gluten free pasta and it’s proximity to the palace theatre.
We walked in after the first half of Cursed Child to find welcoming , friendly and efficient staff.
The food that followed was delicious,
Would not hesitate to eat at Limoncello again.
Got there and it was closed - even though I got a text message confirming my booking!
Shocking, when arrived at the restaurant, it was closed, looked as though it had been shut up for weeks. Opentable - think you need to review with you partner with
Booked table but when arrived restaurant was closed down
This restaurant is closed please take it off your booking system.
The restaurant was closed at the time I had booked for a meal & was not told of the closure
Turned up at the restaurant and it wad shut. How could it let us book a completely shut restaurant? Wasted journey to London, by the time we got there it was too late to book anywhere else
They took our booking but it seems permanently closed
It was shut. you should not have accepted the booking when the restaurant is shut.
I booked this restaurant and when I arrived it was closed so I would not recommend the restaurant or open table again. Very poor service
Great service. Booking system was down but the front of house went out of his way to ensure tables were met.
I had squid then sea bass, both were fabulous, generous servings.
It was pre theatre dining so very busy, diners were packed in to one side of the venue which wasn't great for trying to be socially distant, they also have al fresco seating though there is a heavy pedestrian traffic walking by, I chose indoor. Staff were great, very friendly and it's clearly a very popular restaurant. I checked other diner's food (as you do) and all looked wonderful, I'll definitely return
I’ve eaten here a number of times and it was a bit chaotic this time. It’s always been excellent in the past.
When we arrived we were shown our table which was near the door so a bit drafty. On the next table was a very rowdy group who were clearly drunk and swearing loudly. Unfortunately one of the waiting staff seemed to almost be encouraging them.
Our order was taken but after half an hour of waiting it was clear that we had been forgotten. The staff were apologetic and eventually we got our drinks and the food shortly after. We were sharing our starter and pizza and they were brought out together which wasn’t ideal.
However fortunately the food was very good.
Overall it just seemed the restaurant was struggling to manage the tables outside and inside the restaurant. A shame as it’s always been really good when I have eaten here in the past.
Limoncello Restaurant does offer delivery in partnership with Deliveroo and Just Eat. Limoncello Restaurant also offers takeaway which you can order by calling the restaurant at 07464 750768.
Limoncello Restaurant is rated 2.7 stars by 17 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.