Lirica

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1. OT

   OpenTable Diner

   Chicago

   2 reviews

   1.0

   2 reviews

   Dined today

   overall1food1service1ambience2

   The food came out late and all 3 of us received out food at separate times. All the food was cold when it arrived.

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2. OT

   OpenTable Diner

   Los Angeles

   1 review

   2.0

   1 review

   Dined today

   overall2food4service1ambience2

   Our food took over an hour to get to us. The staff was overwhelmed and out ticket got lost.

   Report
3. N

   Nila

   Chicago

   1 review

   2.0

   1 review

   Dined today

   overall2food1service2ambience4

   Really too expensive for food quality. I understand that service is challenging at many restaurants at the moment, but considering they have a partnership with the Chicago Shakespeare, it would be good to have servers try to help those patrons through faster.

   Report
4. C

   Chuck

   Chicago

   25 reviews

   vip
   5.0

   25 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   We went after a play @ Shakespeare Theatre. The menu is limited but the food is excellent, drinks were great & service was good. We will be back.

   Report
5. AM

   AdrianaM

   New York Area

   9 reviews

   vip
   3.0

   9 reviews

   Dined 5 days ago

   overall3food2service4ambience3

   NY steak was poor quality, over priced. The Brussel sprouts were too sweet and not crunchy Texture was terrible Tacos were the only worthwhile meal.

   Report
6. OT

   OpenTable Diner

   Chicago

   1 review

   2.0

   1 review

   Dined on 19 June 2022

   overall2food3service3ambience2

   They had a modified menu for an event, which was very disappointing. There was no real vegetarian options on the modified menu. I made the reservation for a nice Father's day dinner and was very disappointed in the overall experience the food was ok. I wish I new ahead of time that their menu was modified.

   Report
7. JE

   JaneE

   Chicago

   18 reviews

   5.0

   18 reviews

   Dined on 19 June 2022

   overall5food5service5ambience5

   Fabulous server—thanks Angeles! Delicious food and unbelievable view. Can’t wait to return.

   Report
8. BM

   BoyMom2

   Chicago

   7 reviews

   3.0

   7 reviews

   Dined on 19 June 2022

   overall3food3service3ambience4

   They were doing an express menu so there were very few actual meal choices, so 3 out of 4 of us preferred something other than what we were looking to order, but we enjoyed what we got. They forgot our appetizer and brought it after the meal, so we didn’t eat much of it at that point. Our server was friendly, but slow. It’s probably not her fault, they seemed understaffed.

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9. PA

   PamA

   Chicago

   4 reviews

   vip
   4.0

   4 reviews

   Dined on 19 June 2022

   overall4food3service2ambience4

   Service VERY slow. . Asked for glass with ice twice.

   Report
10. KK

    KellyK

    St. Louis

    1 review

    2.0

    1 review

    Dined on 18 June 2022

    overall2food3service3ambience3

    Disappointing that the menu that is online was not available. We received a the smaller menu and hardly any entrees we available.

    Report
11. I

    Isasue

    Chicago

    55 reviews

    vip
    1.0

    55 reviews

    Dined on 18 June 2022

    overall1food1service2ambience1

    Very disappointed I had to add my credit card for the reservation with a $25 charge per person cancelation , after we sat down they gave us an express menu Because of the event going on on Sunday they had food that could be prepaid quickly it should have being added to their website to avoid coming to dinner . The hamburger we ordered no flavor at all if I wanted tomato and lettuce an up charge would be added .. requested Ketchup and mustard by 6 o’clock they were out of mustard ….the cost was high for a hamburger that wasn’t good at all …I would never come back

    Report
12. DD

    DarlineD

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on 18 June 2022

    overall5food5service5ambience5

    The service was excellent! Food was great! Location perfect !

    Report
13. BS

    BiaS

    Chicago

    1 review

    2.0

    1 review

    Dined on 18 June 2022

    overall2food2service4ambience5

    Not a lot to select from the menu. Wish there was more vegetarian options.

    Report
14. FC

    FromChicago

    Chicago

    3 reviews

    1.0

    3 reviews

    Dined on 18 June 2022

    overall1food1service1ambience1

    Texted the restaurant before we left from home for dress code. We were already en route by the time they responded, "There is no dress code. Anything gang affiliated or anything obscene in guest gesture will result in dismissal. ***" Arrived at 830P sharp for our 830 reservation. Restaurant appeared to be about 50% occupied. Were seated promptly. Asked the host if we could dine outside. She turned away to walk indoors to seat us; could never hear her reason why. She seated us inside and gave us a menu with liquor on one side; tapas-styled (light portion) items on the other. We were there for dinner, not snacks. Where was the dinner menu? We looked online on my iPhone while waiting for our server. Support staff gave us ice water. We watched a walk-in couple escorted to a 6-top empty table outside. That was frustrating. Didn't help improve our collective mood. My other half already wanted to leave. After >20 min of silent treatment, I got the attention of the host and asked when we could expect a server...otherwise we'd just assume leave. While she was speaking her response, once again, she walked away from our table to get the attention of the one server working. Perhaps she was offering an apology; perhaps she was saying something else; I'll never know. The host needs to know eye contact is essential, especially when there's customer disappointment or dissatisfaction. Looking away from the customer signals unwillingness to listen. It's not ok to continue talking to me while turning her head and walking away from me. I cannot hear her conversation with her back to me. Why did I bother stating on the Open Table reservation that it was my birthday? There was no mention or acknowledgment of it. Would have been helpful to know Lirica was at the farthest east location on the Pier, after the hotel.

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15. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on 17 June 2022

    overall4food3service5ambience4

    The normal menu was unable. A fast food menu was been served due to the sailing competition. I was not told that when I made the reservation. I assumed the normal menu was going to be served. I was disappointed.

    Report
16. LD

    LindaD

    Chicago

    3 reviews

    vip
    2.0

    3 reviews

    Dined on 16 June 2022

    overall2food2service2ambience2

    Lirica positions itself as an upscale restaurant, but it isn’t. Service is disjointed. Not sure if they were understaffed, but tables were set by the hostess before you were led to the table. They were short on items on the menu. The wine we selected on the menu was not available, and they brought a lower cost one to the table. Luckily, my husband noticed and notified the server. She didn’t realize she had brought out the wrong bottle.

    Report
17. RB

    RyanB

    Chicago

    1 review

    2.0

    1 review

    Dined on 12 June 2022

    overall2food3service1ambience3

    Extremely slow service. Inattentive server. We were greeted shortly after sitting down. Got drink orders and she sold us on a special appetizer. Our server didn’t make her way back to our table for another 45 minutes. (I tried to flag her down multiple times. Still no appetizer. No main course order taken. Once she finally comes back and takes our order says she will check on our app. 5 min later she finally brings it out. We eat our main course which was lackluster. My burger was dry. I had no water. My beer was empty. We finish eating She asks if I want another beer. I said no just the check. She says right away. 10 min later “ do you need any boxes? Save room for dessert? I said no. Just the check. Finally get it and the 20% discount because we were attending an event at the Shakespeare theatre is not on it. She did not come back. I went to host stand and had a manager take care of it. It was my wife and My first day night out in quite a while. We were almost late to our event just down the pier

    Report
18. DP

    DanielleP

    1 review

    2.0

    1 review

    Dined on 11 June 2022

    overall2food2service2ambience3

    The server was not good, the food was not great or worth the money compared to other nice restaurants in Chicago

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19. s

    shoegal

    Chicago

    12 reviews

    vip
    2.0

    12 reviews

    Dined on 6 June 2022

    overall2food2service3ambience3

    Eating on Navy Pier, you already know you'll be spending at least 20% more than somewhere else. The portions were small for the price (salad are in small oval bowls that aren't very deep) and the food was just OK. At $14 a salad should come with a protein, but here it's another $12 for about 2-3 oz bring the salad to over $30 with tax and tip. Paella is Almost $40 and an individual size bowl. The staff was fine, but again not super attentive or professional. the place was rather empty and staff was just standing around while water glasses sat empty. I think they know they have a captive audience on the pier and don't try too hard to work for their tips. Nothing was a WOW or packed with flavor. There are so many better places to go for Mexican food and, while the upscale options at the pier aren't plentiful, I would probably skip this one and go for a more casual place or even the food court.

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20. OT

    OpenTable Diner

    Chicago

    6 reviews

    vip
    1.0

    6 reviews

    Dined on 5 June 2022

    overall1food1service1ambience1

    Did not like the food , very bland no taste would not go again

    Report
21. JQ

    JaneQ

    Cincinnati

    1 review

    2.0

    1 review

    Dined on 4 June 2022

    overall2food5service2ambience4

    Service was bad. We ordered the last dish and waited long time. Asked waitress twice and was told the dish is almost ready. It was not ready after at least 30 mins when served with another table together. Food is good, location is great.

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22. OT

    OpenTable Diner

    Washington DC

    4 reviews

    3.0

    4 reviews

    Dined on 29 May 2022

    overall3food2service4ambience3

    They say there’s a vegan menu, but there isn’t. Choices are very limited.

    Report
23. NB

    NBIXM

    Chicago

    5 reviews

    vip
    2.0

    5 reviews

    Dined on 27 May 2022

    overall2food3service4ambience2

    Nothing special about the place. Mediocre short martini. Salads nice. Steak tasty but cold. Paella ok. Pricey for what we ordered.

    Report
24. k

    klbster

    Chicago

    18 reviews

    vip
    4.0

    18 reviews

    Dined on 26 May 2022

    overall4food4service5ambience5

    Great location on Navy Pier. Good food, and friendly service

    Report
25. RF

    RosemaryF

    1 review

    5.0

    1 review

    Dined on 26 May 2022

    overall5food5service5ambience5

    I loved sitting outside on a very sunny, low wind by the lake. The service was very good and the food tasty!

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26. OT

    OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on 25 May 2022

    overall5food4service5ambience4

    Our server, Roger, was consistently fantastic and really elevated the experience.

    Report
27. CG

    CityGirl

    Chicago

    54 reviews

    vip
    5.0

    54 reviews

    Dined on 25 May 2022

    overall5food5service5ambience5

    Nice addition to the Pier. Good food and wine choices. Roger was a helpful waiter.

    Report
28. JH

    JannaH

    Chicago

    1 review

    4.0

    1 review

    Dined on 25 May 2022

    overall4food4service5ambience4

    My friend and I enjoyed lunch (paella, which was loaded with seafood) and a drink before a play at the Chicago Skakespeare Theater. We had a conscientious waitress.

    Report
29. J

    Jean

    Chicago

    72 reviews

    vip
    3.0

    72 reviews

    Dined on 24 May 2022

    overall3food2service3ambience4

    Food was merely warm. No one asked how good was so servers likely know not to ask. Waiters did not great us at stand at all. Only when receptionist came. 20% shakespeare discount was not enough for us to come back.

    Report
30. MH

    MariaH

    Chicago

    1 review

    4.0

    1 review

    Dined on 24 May 2022

    overall4food5service3ambience4

    The food and the ambiance were great. Our wait person seemed a bit overwhelmed. We told her several times that we had to make it to the 7:30 at the Shakespeare Theater. Yet we were still waiting for our check until the last minute. We had to run to the theater and made it just in time. It was a bit stressful.

    Report
31. B

    Brunnehilde

    Chicago

    106 reviews

    vip
    2.0

    106 reviews

    Dined on 24 May 2022

    overall2food1service4ambience2

    What a disappointment! As Chicago Shakespeare subscribers, we've dined at Lyrica in the past & found it good, tho not up to the late Riva's dine dining standards - and lacking the million-dollar view from its first floor location. Not this time. Approximately 25% of a $45 "12-oz" strip steak inedible fat and gristle? Need I say more? The nachos, which we've devoured in the past, are now made with some of unrecognizable processed cheese. About half if the chips were bare: No cheese, no guac, no refried beans, no crema. If there was pico de gallo on our platter, we didn't see it. Burger was ok, as were fries. Salads were the high point of our meal. Generous in size and fresh. But really? Salads?? Our server was attentive and eager to please. That was a welcome improvement, but then the restaurant wasn't full when we fled at 6:45 because of the chilling draft. Apparently numerous diners complained, but no one could "find" the manager for authorization to turn up the temp. I guess we'll try Bill Goat next month.

    Report
32. KK

    KathleenK

    Chicago

    10 reviews

    vip
    5.0

    10 reviews

    Dined on 24 May 2022

    overall5food5service5ambience4

    Great food and terrific service. Perfect place to go before a Shakespeare theater outing.

    Report
33. RS

    RiccardoS

    Chicago

    7 reviews

    4.0

    7 reviews

    Dined on 22 May 2022

    overall4food4service5ambience5

    great view of lake michigan. we only had appetizers but enjoyed our. brief stay. I plan to come again.

    Report
34. JS

    JuliaS

    1 review

    3.0

    1 review

    Dined on 20 May 2022

    overall3food2service3ambience2

    Server was very nice and competent but overwhelmed since she was the only one. Appetizers and entree came out at the same time. Shrimp cocktail was good and enjoyed the cauliflower but the fish entree was flavorless and overpriced. Never got my second cocktail but they comped one and gave me a traveler.

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35. K

    Kathryn

    Chicago

    16 reviews

    vip
    2.0

    16 reviews

    Dined on 19 May 2022

    overall2food2service3ambience1

    The restaurant had a

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36. OT

    OpenTable Diner

    Chicago

    1 review

    1.0

    1 review

    Dined on 18 May 2022

    overall1food3service4ambience1

    While service fine and food just OK, the noise was awful. You felt as if you were in the engine room of a battleship. Difficult to talk over noise from ventilation system. Not enough staffing so very slow service. Terrible experience, not recommended.

    Report
37. LS

    LeslieS

    1 review

    5.0

    1 review

    Dined on 18 May 2022

    overall5food5service5ambience5

    Our waiter was very attentive, made great suggestions and treated us to a dessert for our 25th Wedding Anniversary!

    Report
38. t

    thechristophertroystories

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on 15 May 2022

    overall5food5service5ambience5

    Spacious surroundings. Attentive service. Decent selection of Latin-inspired food/drink. Hotel restaurant prices.

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39. JC

    JanetC

    Chicago

    5 reviews

    4.0

    5 reviews

    Dined on 14 May 2022

    overall4food4service5ambience4

    Fun bar area, we actually gave up our reserved table to dine at the bar. This restaurant was more relaxed and casual than I had thought it would be. That being said, I still enjoyed it and the service was excellent.

    Report
40. m

    michelles

    Chicago

    12 reviews

    vip
    1.0

    12 reviews

    Dined on 14 May 2022

    overall1food2service1ambience2

    Horrible two tops - we had a tiny cabaret table for dinner & they serve small plate style so there was NO room on the table. And, the service was terrible - they never cleared away our plates and tried to just leave the dessert plate. Couldn't get water refills, had to beg to get our check. The pre-fixe they say they offer for theatre customers was something our waiter never heard of so we didn't get it.

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