London Road Bar and Grill

4.6
128 reviews
£26 to £40
British
Welcome to London Road Bar and Grill. We look forward to serving you soon!
What 128 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.7
food
4.4
service
4.7
ambience
4.6
value
Noise · Moderate
93% of people would recommend it to a friend
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AS
AlisonS
West Sussex
1 review
Dined on 29 February 2020
Overall5food5service5ambience4

Food was excellent, especially the cheesecake! Good family restaurant

JD
JoshuaD
1 review
Dined on 25 February 2020
Overall3food3service4ambience4

We took our mum for her birthday dinner at Bar and Grill on Tuesday, the staff were amazing and moved our table when we asked if we could move which was great! Excellent service there!
We ordered food and the time of waiting for great not long at all to wait, one meal came out completely burnt and had to be returned but came out a lot better the second time around! When it came to paying the bill we paid and after paying realised the drinks we ordered were put on at full price and not within the set menu we ordered from! But apart from this it was a nice evening!

DG
DominikG
Las Vegas
1 review
Dined on 13 February 2020
Overall3food2service1ambience5

I wouldn’t recommend.

Food was ok nothing special. Steak was meant to be medium well came more rare than medium.

Seabass was tasteless.

Service... far away from good. Every request had to be repeated few times as they didn’t do it. Actually still waiting for ketchup.

Only positive we had a nice table but noise level was bad due to younsters. Groups of 17-19 yrs old.

I doubt restaurant has dress code.

S
Shai
Surrey
1 review
Dined on 8 February 2020
Overall5food5service5ambience5

Amazing food! Delicious cocktails! Excellent service... I’d highly recommend this place. I will definitely return :)

JB
JadeB
1 review
Dined on 8 February 2020
Overall5food5service5ambience5

Food was amazing service was quick and friendly definitely gonna go back

DM
DamienM
1 review
Dined on 7 February 2020
Overall5food5service5ambience5

Great service. Lots of lovely food, huge portions and cocktails were amazing.

OT
OpenTable Diner
West Sussex
5 reviews
Dined on 28 January 2020
Overall5food5service5ambience5

Great meal as always 👌🏼

SC
SharonC
London
2 reviews
Dined on 7 January 2020
Overall5food5service5ambience5

Great food and always very friendly staff the cocktails are great

OT
OpenTable Diner
West Sussex
2 reviews
Dined on 27 December 2019
Overall5food5service4ambience4

Fantastic, simple and tasty food.

JC
JonasC
1 review
Dined on 24 December 2019
Overall3food4service3ambience3

Overall this was a good experience. Although we did have to wait a while for a member of staff to notice that we had arrived. My son and I ordered steaks for our main course which were tender, well cooked and served in good time. My son is a bit of a steak connoisseur and he gave a thumbs up. The only criticism I would have is if you are going to put some green salad on the side at least put a decent amount or don’t bother. To drink I had a gin and tonic, unfortunately this had so much tonic and ice in it I couldn’t taste the gin. This could be improved on. Bearing in mind this is a bar and grill in East Grinstead High Street they did a pretty good job and we both left feeling satisfied and it’s not often I say that.

MC
MadamClock
London
7 reviews
Dined on 17 December 2019
Overall4food5service4ambience4

After visiting the website, we saw there was a set menu so decided to book a table. Upon arrival we were told there was no set menu available although it’s still advertised on website - annoying! However we decided to stay & just have a main course. The food was amazing - we had a mixed grill which had a great variety of meats & was well cooked, personally not keen on it being served on a wooden block as gets cold quickly. We also had a rump steak with a side of mac n cheese - slightly under cooked but it was delicious. The Mac n cheese is a generous side and worked so well with the steak. Looking forward to returning & hope the set menu is available next time.

AP
AndreaP
London
2 reviews
Dined on 8 December 2019
Overall5food5service5ambience5

Love this place, the people, the food, the pornstar cocktails. Always looked after!

S
Smallblonde
London
1 review
Dined on 9 November 2019
Overall3food5service3ambience5

Food was amazing with great cocktails and atmosphere great! Unfortunately the service was quite poor

L
Lisahshs
Las Vegas
1 review
Dined on 12 October 2019
Overall5food4service5ambience4

love the relaxed feel of this place – like a comfortable dining room in a friends home. I definitely would return to try more dishes. The potato-leek soup was amazing and the Bibb lettuce salad was refreshing. The table was split on the monkfish – one person thought it was great, but another felt that the tastes didn't quite mesh. Everyone loved the flat iron steak. Service was well-timed and friendly, wines were affordable.

OT
OpenTable Diner
East Sussex
3 reviews
Dined on 28 September 2019
Overall4food5service4ambience2

Good food and service. Spoilt by being seated near the bar where it was loud with music and the constant rattling of cocktail shaker.

AT
AnikaT
London
1 review
Dined on 21 September 2019
Overall5food5service5ambience5

Lovely atmosphere and staff were all friendly and food was great

OT
OpenTable Diner
West Sussex
1 review
Dined on 29 August 2019
Overall5food5service5ambience5

We just adore this venue for drinks, great food and great service mid week

JC
JohnnyC
London
2 reviews
Dined on 24 August 2019
Overall4food5service3ambience5

Great food and atmosphere but service can be variable, although Lloyd was very good. However, they didn’t have any record of our Open Table booking, but luckily found us a table... Could’ve been a big issue as friends had driven for over 3 hours to visit!

N
Nick
West Sussex
1 review
Dined on 24 August 2019
Overall4food4service5ambience4

Fantastic service and great, nicely priced food and cocktails as always.

PH
PhilH
1 review
Dined on 17 August 2019
Overall3food3service2ambience1

Very noisy restaurant and bar. There's a lot of buzz about the place and the cocktails are nice, however the menu overall is fairly average.
Food is average at best.
Come here if you want to shout across the table to communicate, otherwise go somewhere else. Service is mixed, some of the staff are nice, some of the staff are more interested in chatting with their friends or tables of young ladies than serving you. 2 courses for two people and two cocktails each will cost you about £80.

CW
CatherineW
West Sussex
1 review
Dined on 9 August 2019
Overall4food4service4ambience3

Nice dinner overall. A bit noisy for me but I am 60!
Shame the card machine didn't work! Lucky for them I had enough cash on me.

FM
FatManScamp
1 review
Dined on 7 August 2019
Overall5food5service5ambience4

We booked a table for 2 on Wednesday night - the place was steady, certainly not overcrowded or rowdy. Service was attentive and nothing too much trouble. We tried the steaks as supposedly best in East Grinstead - I had T-Bone and missus had Sirloin, would certainly recommend, as both were cooked to perfection. I only put 4* for ambience as we found the back end a little quiet so requested to be moved near the front, however this was just a preference not a complaint. Food was good quality, starters (chilli squid & goats cheese) were both decent size portions and tasted great. 2 courses were more than enough to fill us up, no room for dessert! The place is a little dearer than others, but for the quality I’d much rather pay the extra and will definitely be back again soon! Good job! 👍🏼

OT
OpenTable Diner
West Sussex
2 reviews
Dined on 3 August 2019
Overall1food5service1ambience1

Firstly it has to be said that this is our ‘go to’ place for date night when we want great food, great drink, excellent ambience and attentive service.

However we will never go again on a Saturday night.

The reason - well when you pay over £150 for a meal you want to be seated in a ‘restaurant’ which has some separation from the general bar area. Not be totally squeezed about by a bunch of drunk obnoxious teenage-like women/girls gathered two deep around and adjoining table not eating, but slamming back cheap drinks and going into detail about who they have shagged recently whilst jumping in and out of the bifold windows grabbing guys off the street with the ‘oi you fu😫😫😫r’ language.

If I wanted that sort of ambience I would go to McDonalds.

Come on ‘management’ try to keep control of the situation - or you will lose high paying customers in favour of drunken teenagers.

Well and truly put off returning

BF
BenF
West Sussex
1 review
Dined on 2 August 2019
Overall5food5service5ambience5

Amazing food and service. Got very loud and rowdy as the night progressed but didn’t take away from the night

AW
AlanW
1 review
Dined on 26 July 2019
Overall3food5service2ambience4

The main issue was that we ordered starters to share, followed by mains. We had to tell three different servers/waiters after an hour to get the the starters delivered. The reasons varied from each one but it took the edge of our evening. The food quality was excellent

OT
OpenTable Diner
1 review
Dined on 5 July 2019
Overall5food5service5ambience5

First time going would definitely recommend it and go again. Fantastic and worth the money.

J
Jules
1 review
Dined on 18 June 2019
Overall2food3service1ambience1

Kept waiting to be greeted and seated, then had to wait over an hour for our food and waiter got quite rude about it. No refund offered. Too noisy to have a conversation. Steaks could be improved with a choice of sauce. Refurbishment improvements were not obvious! Perhaps simply not enough staff to provide a decent service. A regrettable choice of venue for an important and rare family occasion. We'll not go there again.

JS
JacquieS
West Sussex
1 review
Dined on 15 June 2019
Overall4food5service3ambience4

Great food warm atmosphere but too noisy after the refurb, waiter got the order wrong because of the noise level

AB
AndyB
1 review
Dined on 14 June 2019
Overall3food2service2ambience3

Been before and really enjoyed it. Last visit not so good. We didn't have a set waiter looking after us, the staff were all rather disjointed and our table wasn't set when we arrived. Starters were really nice, sadly one main not so much. Fillet steak that was very tough and chewy, certainly not what you would expect from a fillet. I'm not looking for fine dining, it's a fun restaurant/bar to eat in, I would say it's mainly the management of staff that needs to improve and the quality of their cut of fillet.

B
Bennie50
Brighton
4 reviews
Dined on 14 June 2019
Overall5food5service5ambience5

Great value good quality food. Excellent service, wonderful staff. Fantastic ambience, newly refurbished. Would recommend.

CM
ClaireM
West Sussex
1 review
Dined on 23 May 2019
Overall5food5service5ambience5

Fantastic service and great food that along with a fabulous atmosphere made for a great evening. Thank you London Bar & Grill!

B
vipBarikap
Detroit
1 review
Dined on 27 April 2019
Overall5food5service5ambience5

Great place!

A
Alex56
1 review
Dined on 27 April 2019
Overall5food5service5ambience4

Dined early Saturday evening prior to cinema visit! Speedy service , wide choice of food that suits everybody! Milkshakes are amazing , also mac and cheese scrumptious. This is a busy place but full of energy as and efficiently run.

VS
VickiS
Kent
2 reviews
Dined on 20 April 2019
Overall5food5service5ambience5

This is the third time that we have been to London Road and it never fails to deliver.
The staff are always friendly and go out of their way to deliver a fantastic service, the food is incredible and the lamb cutlets are amazing.
The atmosphere is lively but not too noisy that you can’t hear what you are saying.
Overall this is a great place to go for any occasion and its nice to go somewhere that isnt a chain.

LL
LynnL
1 review
Dined on 19 April 2019
Overall2food1service1ambience2

Very sadly I have to say that this place has really gone downhill. The food was dreadful, steaks all overdone, pasta very over cooked. Service was terrible. Noise level was so high that none of us could make ourselves heard to the waitress. The owners are nice people, but we won't be going back. It was supposed to be a special birthday event. Booked in advance, they didn't know we were coming as they hadn't looked it up on their booking info.
Really bad.

MT
MiaTesora
London
1 review
Dined on 14 April 2019
Overall4food5service4ambience5

Great starters and steak. Bathtub gin cocktail highly recommended...

OT
OpenTable Diner
East Sussex
2 reviews
Dined on 17 March 2019
Overall5food5service5ambience5

Up to standard as usual. Good food and drink. Looking forward to going back soon.

S
Sara
New York Area
2 reviews
Dined on 16 March 2019
Overall3food3service1ambience2

The food is consistently good (not sensational, but tasty and good sized portions). The decor is nice, ambience relaxed and informal. Bar staff and range of cocktails are great.

Unfortunately the standard of service lets London Road Bar and Grill down every time.
My partner and I have eaten here (it is a decent local option) 6+ times and we will come back again, however, the service lets this restaurant down from the moment you walk in the door to be hardly acknowledged and left waiting without a word, to the amount of time spent waiting for a first drink....then to give a food order...then ask for the missing parts of our meals (that never showed)....then waiting for the dessert menu.....then waiting for the bill. I like that you're not rushed out of the place to seat the next customers, but it's also not relaxing to constantly be looking over your shoulder trying to catch the eye of servers who look determined not to be seen (I watched all of the diners around me at different tables having the exact same struggle).

Wouldn't mind so much, if we were always there during the busy period (not the case - service is slow, even when the restaurant is near empty), or if service was delivered with an authentic smile and the feeling that we weren't inconveniencing the staff by being there. Sadly, greetings and service is lacklustre at best and you almost feel like apologising for bothering them sometimes.

For now, I would come back, because I want this place to do well. It has a lot of the ingredients for a good local evening out, but would appeal to management to put floor staff (not just the new ones - people who have been there since the start) through some serious hospitality training, before they do drive customers away.

CM
CiaraM
London
4 reviews
Dined on 9 March 2019
Overall5food5service5ambience5

great place, always good atmosphere and the food and staff are amazing.

s
sharon
1 review
Dined on 8 March 2019
Overall2food2service2ambience2

there were 6 of us squashed onto a table better for 4 adults. The 1st drinks order was delayed. One meal was forgotten and so didn't come out with the rest. The chips were dry and the rest of food very average. Had to ask for coleslaw which should have come with the burger. Very noisy, so difficult to hear everyones conversation. Left early.

FAQs

London Road Bar and Grill is rated 4.6 stars by 128 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.