London Steakhouse Company - City - Marco Pierre White

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1. AJ

   AJmo

   London

   6 reviews

   5.0

   6 reviews

   Dined on 25 April 2022

   overall5food5service5ambience5

   The service and food were excellent. Value was also good due to the 50% off main courses

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2. m

   malla

   London

   15 reviews

   1.0

   15 reviews

   Dined on 20 April 2022

   overall1food1service4ambience3

   My friend had the beetroot starter and unfortunately she was sick the next day Very disappointing considering how expensive

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3. f

   fadzeanforward

   London

   31 reviews

   2.0

   31 reviews

   Dined on 29 March 2022

   overall2food1service1ambience1

   On entering an empty restaurant, I was surprised to have the waiter insist on seating us at a table next to the only other guest when the rest of the restaurant was literally empty. For a steakhouse the steak was inedible, the order was brought out wrong on more than one occasion and the staff were all quite dismissive and rude. Not a place I’d go back to.

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4. SU

   StuUK

   London

   6 reviews

   vip
   2.0

   6 reviews

   Dined on 3 November 2021

   overall2food3service2ambience2

   I have to say to whole experience was very underwhelming from the moment I arrived, the food and service. Although I had made my reservation through OpenTable and had an email confirmation the staff had no record of my booking. To add to that it definitely felt like the staff did not believe me and made me feel very uncomfortable in front of my guests. The food was pretty standard, but what made it even worse was the staff were so miserable, no smiles and everything felt like an inconvenience.

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5. KH

   KristofferH

   London

   5 reviews

   4.0

   5 reviews

   Dined on 3 December 2020

   overall4food4service5ambience5

   Really delicious food. Would have been better if a side had been included with the steak. And the irish coffee was very pricey!

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6. LV

   kLyVe

   London

   13 reviews

   3.0

   13 reviews

   Dined on 11 October 2020

   overall3food3service4ambience4

   The venue is well laid out and intimate. The staff are efficient and courteous. Choose from either the limited set menu at £30 per head or the more expensive "a la carte" menu. Problem is that you have to make that choice when booking; obviously I went for the "a la carte"; menu; that was my first mistake and you will see why later in my review. I ordered the mackerel pate to start and the beef wellington to follow. They had a good selection of Portuguese wines and any one of them would be an excellent accompaniment to the beef wellington. The waiter scuttled off with our orders, then 5 minutes later.... First disappointment: "We have none of those wines sir, they've all run out". I chose an Italian Primetivo as an alternative, still delicious albeit more expensive. The waiter scuttled off with my amendment, then 5 minutes later.... Second disappointment: "We have no mackerel pate, sir, it's all run out". I thought that was a little odd as we were 3 of six patrons in the restaurant. I chose the potted duck pate as an alternative; boy was that a let down. It tasted like processed meat and reminded me of "Mattersons sandwich spread". The waiter scuttled off with my amendment, then 5 minutes later.... Third disappointment: "We have no beef wellington sir, the chef is just preparing it". I was again forced to choose another alternative; "Rump steak it is then!" I replied through gritted teeth. Basically, I'd ordered the set menu but at the "a la carte" price, if the steak was outstanding I probably would have given four stars but the rump steak from my local gastro pub is a far superior cut of meat; the buttered green vegetables and potato croquettes were nice though. The bill was eye-watering for a below average meal. Don't even get me started on the miscommunication regarding the price of the 15 year old Havana Club rum! A truly disappointing experience.

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7. AM

   AMBC

   1 review

   5.0

   1 review

   Dined on 18 September 2020

   overall5food4service5ambience5

   Lovely restaurant with very helpful and friendly staff.

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8. p

   pimiento

   London

   70 reviews

   2.0

   70 reviews

   Dined on 28 February 2020

   overall2food2service2ambience3

   We were surprised that even after two attempts they could not cook a steak medium rare, but we were so hungry after being made to wait 30 mins for a table in spite of having a reservation with OpenTable, we didn't care. The soup took 25 mins to arrive and only after reminding them that we'd ordered starters and they didn't even come with one slice of bread -and we were not offered bread either. It was quite hard to get anyone's attention. There were a lot of problems in ordering our food, communication between the staff and the kitchen, but they were very busy, so perhaps we were unlucky. The head waiter did his best to remedy the problem with our main meal, but I didn't want to spend more of my time to address the other issues because I could tell that they knew that they were having a difficult day.

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9. OT

   OpenTable Diner

   New York Area

   1 review

   1.0

   1 review

   Dined on 21 February 2020

   overall1food1service1ambience1

   オープンテーブルで予約してからレストランに行ったところ、満席ですと言って断られた。受付の対応は最低でした。

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10. m

    moogie

    London

    125 reviews

    vip
    3.0

    125 reviews

    Dined on 3 January 2020

    overall3food4service3ambience3

    Food was pleasant enough, Salmon starter was tiny, fish cake lovely, pecan pie too chewy and difficult to cut with a spoon but again tasty. Service was friendly but quite slow and with not many people in the restaurant I’m not really sure why.... Had to get people’s attention a number of times and the majority of staff were on breaks eating on the upper level from 4pm which didn’t help the very laid back service

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11. ME

    MESSY

    London

    1 review

    5.0

    1 review

    Dined on 31 December 2019

    overall5food4service2ambience5

    Considerato che era Capodanno il giorno in cui siamo stati a cena, direi ottimo. Due piccole note : verificare la coerenza degli ingredienti tra piatti indicati in menu e i piatti serviti e non accostare formaggi molto saporiti e stagionati

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12. SR

    SamRB

    London

    6 reviews

    vip
    5.0

    6 reviews

    Dined on 6 December 2019

    overall5food3service5ambience4

    Food was not amazing

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13. AB

    ArjunB

    London

    1 review

    3.0

    1 review

    Dined on 6 October 2019

    overall3food3service2ambience3

    Came here for the Mrs Birthday, it is a good place, first time I had a Beef Wellington, the pastry seemed a little overdone even though the beef inside was good, one of the best gravy's also, my girlfriend really seemed to enjoy her steak. Only downside I would say is the slow service and getting someones attention. I had booked the 50% of mains via OpenTable which wasn't recognized, when I came in - I also tend to get embarrassed quite easy and felt down looked at when I asked for this (which was at the beginning, just to make sure we had the offer as I know places would dispute it after you order the food). Also it was my girlfriends birthday and I was trying to get the sparklers and happy birthday surprise arranged but when asking one of the waiters they said yes just order the desert and all we got was happy birthday written on the side of her plate when I clearly had asked for more. Overall okay, if you're just going for food then good, service not so much.

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14. AR

    AlanandRonke

    London

    2 reviews

    1.0

    2 reviews

    Dined on 9 August 2019

    overall1food1service1ambience1

    Food came out cold, steak was very small for what was considered a 1 to 2 person Porterhouse. When asked for the food to be sent back they just reheated the sides reheated (but still cold) and they were returnee later than they brought back the meat so everything wasn’t consumed at the same time. It wasn’t a great experience at all and I won’t be returning

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15. S

    Sari

    London

    4 reviews

    vip
    3.0

    4 reviews

    Dined on 20 June 2019

    overall3food5service4ambience4

    Lunch was good but service could have been a little quicker - maybe worth asking if guests have a time frame for their visit.

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16. OT

    OpenTable Diner

    London

    1 review

    1.0

    1 review

    Dined on 12 May 2019

    overall1food1service3ambience2

    Disappointed would be an understatement. My anniversary dinner at a restaurant that claims to be a steakhouse was terrible. How someone manages to undercook chips, mess up a Kir Royale, and serve a dry steak on a plate full of blood is beyond me. Getting 50% off the mains through Open Table still felt like I was overpaying for thus sub standard meal. Don't go! Hawksmoor or any other real steakhouse will be cheaper and infinitely better.

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17. B

    Bigjon

    Manchester

    8 reviews

    vip
    3.0

    8 reviews

    Dined on 30 April 2019

    overall3food1service3ambience3

    The food really was very poor. The steak was tasteless. Don't bother wasting your money.

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18. OT

    OpenTable Diner

    London

    2 reviews

    2.0

    2 reviews

    Dined on 10 February 2019

    overall2food4service1ambience4

    good quality steaks. Not really good attention to client, so service was pretty bad. They didn't tell us that the price for the PorterHouse steak (55£ perfect for sharing) was instead 55£*2=111,00£. It didn't have that value for 24oz steak. Try other better

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19. CB

    CraneB

    London

    2 reviews

    3.0

    2 reviews

    Dined on 1 February 2019

    overall3food2service4ambience3

    Dined on Friday 1st February. We had the Cornish Crab on a toasted crumpet, the crumpet was soggy at the bottom so not a great start. I had the Chicken Schnitzel for the main and it was served burnt, how it made it passed the pass I dont know. The Head Chef needs to be more attentive with the quality of the dishes. Overall it was disappointing.

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20. S

    Stevo

    1 review

    4.0

    1 review

    Dined on 12 January 2019

    overall4food5service4ambience5

    I met some friends from the north of England, they really enjoyed themselves and loved the food, would recommend.

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21. BJ

    BrianJ

    London

    3 reviews

    4.0

    3 reviews

    Dined on 3 January 2019

    overall4food4service4ambience4

    I have eaten at this restaurant several times over the last year and have never been disappointed. The food and service are good and I would certainly recommend.

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22. a

    ashtons

    London

    2 reviews

    5.0

    2 reviews

    Dined on 31 December 2018

    overall5food5service2ambience4

    Very friendly staff. place nicely set out. food very nice. only thing service was a bit slow.

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23. h

    halone

    London

    3 reviews

    3.0

    3 reviews

    Dined on 19 December 2018

    overall3food5service1ambience4

    While the food and service was good, they have overcharged our group for their drink package (£220), when they havent gave us the price and our request. Also they made it clear that service charge was mandatory. However we enjoyed the food and the good service.

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24. GD

    GaryD

    London

    1 review

    3.0

    1 review

    Dined on 18 December 2018

    overall3food3service2ambience4

    Poor meet and greet service upon entering the restaurant, slow or non existant bar service and poor selection of wine available.

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25. HJ

    HJHC

    London

    1 review

    2.0

    1 review

    Dined on 20 November 2018

    overall2food3service1ambience4

    Waited over an hour for the food to arrive even with the restaurant not being busy. Service was very slow.

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26. DA

    DavidA

    London

    29 reviews

    4.0

    29 reviews

    Dined on 23 October 2018

    overall4food4service5ambience4

    Music too loud. Wine (Malbec) was off, but waitress ha dled well and brought a second (good) bottle..

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27. SS

    StuartS

    London

    1 review

    2.0

    1 review

    Dined on 8 October 2018

    overall2food2service3ambience2

    As far as steak houses go, this is only OK, nothing fantastic, only worth going with a discount voucher.

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28. SG

    SimonG

    1 review

    4.0

    1 review

    Dined on 2 October 2018

    overall4food4service4ambience4

    MPW restaurants never disappoint and this is no exception... I was a regular at Frankies in Chiswick and this looks like it will be too!

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29. PW

    PeterW

    1 review

    2.0

    1 review

    Dined on 31 August 2018

    overall2food4service5ambience4

    My partner bought an experience voucher from Virgin (I think) for £98 to treat me for my birthday (important detail, as you'll see later). Went there on my birthday (Friday, 31st August 2018) Good news: 1. Food was tasty 2. Service was excellent 3. Loved the cocktail, which was included Bad news: 1. Asked for my steak to be rare to medium.. and stressed that this means more rare than medium. Got my steak and it was medium; no blood in sight though it was still tasty... but for a meal that cost a fortune and with the big name above the door and it being, supposedly, a specialty steak house - a pretty poor show. 2. the REALLY bad news: (i) When my partner got the bill, they had deducted £49 for her (good), but only £10 and change for me, so they ripped us off there for about £39 (remember, the voucher cost £98, i.e. £49 x 2) (ii) They calculated the 12.5% service charge before deducting the voucher amount (which was already less than it should have been!). Finally, considering they are a steak house, you ought, on the experience voucher, be able to get a steak without paying extra. NOT SO here! You're OK if you want a tiny bit of rump steak, but EVERY other steak required at least a surcharge of about £15. As a result, my partner ended up paying a total £161 for 2 people to have a decent meal, which we could have got elsewhere - at similar quality - for half the price - if this is what it means to eat at a Marco Pierre White restaurant, he's got it VERY wrong. I haven't told my partner all of this as she wanted to treat me and I don't want to take the shine off her generous gesture, but this was rip-off dining at its worst. I would definitely not recommend this place to friends or family and will never return. A very poor show indeed.

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30. M

    Mitzi

    London

    4 reviews

    3.0

    4 reviews

    Dined on 10 August 2018

    overall3food2service4ambience4

    This is a mixed review- the atmosphere was great and the staff attentive wthout being overly so. Great wine list. There were four of us and three of us chose sirloin and the other guest chose rump - the three sirloin were disappointing cuts, very fatty and to say we ordered medium rare, the meat was very tough. I’d give it another chance but not high on my list to be the first choice for a return visit.

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31. TR

    TristanR

    London

    2 reviews

    2.0

    2 reviews

    Dined on 20 July 2018

    overall2food2service1ambience3

    Staff were inattentive and lacking customer service basics. Food was not up to be quality of rival restaurants however the price was higher...

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32. b

    blainec

    Surrey

    31 reviews

    4.0

    31 reviews

    Dined on 27 June 2018

    overall4food4service4ambience3

    Food was great, and service was good. My only issue was the seating, it felt like you had a large leather blanket over your knees which was the under layer of the table cloth. It made it awkward to sit and relax

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33. I

    Iafdee

    London

    1 review

    3.0

    1 review

    Dined on 17 June 2018

    overall3food3service4ambience4

    The food wasn't that great. Ridiculously overpriced.

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34. OT

    OpenTable Diner

    London

    3 reviews

    4.0

    3 reviews

    Dined on 16 April 2018

    overall4food4service4ambience4

    Food was served in good time and was delicious. Mix up made with my order but resolved very quickly. The staff were very pleasant and engaging which goes a long way. Generally a very good experience.

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35. K

    Kevin

    London

    7 reviews

    5.0

    7 reviews

    Dined on 30 March 2018

    overall5food5service5ambience5

    Decent place to eat, food was above average. Sides aren't even worth ordering I got cream potatoes for £5 and it literally was a mouthful that was the only complaint.

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36. BE

    BERYLM

    1 review

    5.0

    1 review

    Dined on 30 March 2018

    overall5food5service5ambience5

    We found the restaurant very customer friendly. The staff were very friendly and professional. The food was delicious It was commented on by someone in the party as to how you were made to feel you were the only one and treated with every consideration. The waiter just happened to see parcels for our birthdays and the desert came out decorated for the occasion. Well done

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37. RR

    RajiR

    London

    5 reviews

    4.0

    5 reviews

    Dined on 4 March 2018

    overall4food3service5ambience4

    Great atmosphere for meeting friends / quiet conversation. Excellent service. My chicken was undercooked, but I was immediately given the option of having it cooked further or ordering something different, without any fuss or argument. The staff were suitably apologetic and polite about the issue. I would recommend the restaurant for its good food and great service.

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38. MJ

    MalcolmJ

    London

    1 review

    1.0

    1 review

    Dined on 14 February 2018

    overall1food1service1ambience1

    Awful. Bad overpriced food. Poor service. Long wait. If you are thinking of going, don't.

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39. RM

    RoyM

    Hertfordshire

    3 reviews

    5.0

    3 reviews

    Dined on 7 February 2018

    overall5food5service3ambience4

    Fabulous tender steak, perfectly seasoned, good size portions, perfect for a business lunch or dinner. Good location & friendly service. Thank you for a meal enjoyed by all 7 of us,

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40. YP

    YorkshirePudding

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on 2 February 2018

    overall5food5service5ambience5

    Visited on a Friday afternoon as part of wife's birthday weekend. Ultra attentive staff, pleasant atmosphere, unpretentious. Food was excellent although would have liked a wider choice of starters. We shared the Chateaubriand, which was cooked perfectly to our request and excellent quality. The desserts were stand out. Shared a bottle of inexpensive claret, although there is an extensive fine wine selection (assuming you've just won the lottery or want to impress a client). Prettyngood value based on the half priced mains deal. All round recommended.

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