Lot Bar & Restaurant
Brilliant evening as ever..the specials always add more to the menus. Martino is the perfect host . Every time we go there it gets better
Food was excellent as always and service is always friendly
Good food and service as always.
Staff are polite & friendly.
The food was very good but my fish was a little dry but not enough to complain and everything else was lovely. The staff were friendly. The noise level was intolerable at times could not hear the person sitting next to me let alone opposite !!!!
A regular meet up with friends. We choose The Lot as the food is tasty and well presented.
On this occasion we took one of the friends 2 year child along and there was a kids menu which was great and he ordered chicken and chips and wanted beans with it but they could only serve green beans which was a shame. Saying that the restaurant do welcome children.
Really lovely brunch, with good service - a nice treat.
As always a fabulous evening...wonderful service and food. Martino looked after us so well
Fantastic breakfast this morning
Quick service & food was spot on
Good food and service as always. A great place to celebrate a birthday.
Sat outside, food was excellent, particularly the monkfish risotto special
Great service and food
I have been to Lot on several occasions and always enjoyed the food. However on this occasion although the food was very good, the service was quite poor. Our lunch order had been ‘forgotten’ and had to be reordered, so we waited well over an hour to eat. The restaurant did not seem particularly busy when we arrived or left, so I’m really not sure what the problem or distraction was but slightly embarrassing as my guest had driven quite a way to visit on my recommendation.
Great family meal and excellent customer service!
I would usually recommend lot but I took friends on Saturday for breakfast raving about it to them as usually always been very good
Unfortunately I was disappointed this tine was very noisy food was below its usual standard and presentation service was slow and had to actually get up and ask for sugar! Wasn’t checked on enough to see if wanted anything
Great as always. Lovely staff. Great food, nice atmosphere
Great service and atmosphere as usual and food always good but definitely time to change the menu. Been the same for ever!
Good food and service
Lovely welcome on arrival from the staff and shown to our table overall a lovely breakfast
Fab as usual - we’re so lucky to have this on our doorstep!
Great restaurant, nice food/ambience.....and the staff are fabulous. Love it here
Always good. Simple food but well presented for casual dining..
Food and service is always amazing, may favourite place.
Lovely breakfast as always!! Nice service and lovely round table in the window.
Staff always friendly and welcoming,we arrived slightly early but were still able to have a pre-lunch drink at our table. Nice gaps between courses so didn’t feel rushed. Food was really good with a good selection on the menu . Lot remains our favourite place to eat out locally.
When we arrived the restaurant was busy and noisy.our waiter offered us a different table in a quieter area that was much better for us. The food was delicious and service good and although we had been told that we would have to leave our table within two hours that didn't happen either so a good dining experience
Cajun chicken was so tough couldn’t eat it and the burger was not good either. Staff just said they would tell the kitchen. Would not go back.
Very nice food and a good atmosphere, would recommend to family and friends, especially Sunday menu
Great food ... very fresh and generous portions. Staff extremely helpful and friendly. Great atmosphere too! Couldn’t fault anything.
We had a great experience at the Lot, the service and food were great.
Unfortunately the restaurant was pretty busy and at times quite loud.
We ordered the paella from the special menu and it was simply delicious.
Very buzzy restaurant, with excellent staff and food.
Great food, good staff, slightly slow to serve - but very very friendly.
Food was yummy but unfortunately we did wait nearly an hour for our breakfasts with other tables that had arrived to the restaurant later than us arriving before ours
First things first, I called Lot Bar to say I would be 10 minutes late and was told my booking was not on the system but there was a spare table I could have. Perfect, no faults there at all.
We got to the restaurant and I gave my name and could see my original booking on the screen. Upon being seated we were then offered drinks immediately, not the best timing but not a huge deal.
We ordered drinks and had them, iced coffee and a milkshake. Neither of the drinks were of great standard but again not something I would make a fuss over.
We then ordered our food, this was around 11:05am. After waiting 35 minutes for the food, with no communication from a single member of staff , we enquired as to how long it would be as we had another engagement at 12pm. We were told 5-10 minutes as the kitchen was very busy. This is where my frustration grows as I am of the opinion that communication is key in customer service. It took for us to speak to the waiter to get any information, reactive rather than proactive staff. During this conversation the waiter took off without waiting for an answer, which I found slightly rude. I was then told it would be no longer than 5 minutes. After waiting for 5 minutes I spoke to who I believe was the manager, and was told our food would be next out.
At this point we had been waiting almost 50 minutes, and had to leave.
Our drinks were offered on the house, which is a nice gesture. However the lack of service ruined what could have been a lovely meal.
Very friendly combined with excellent service good food and and a a good choice of beverages. I have no hesitation of recommending the Lot to any of my friends.
Always amazing food, great value and excellent friendly service!!
Love the Sunday roast and of course the pornstar martinis. Was quite noisy but we were sat next to about 12 young girls on a baby shower so to be expected
Would like to mention the new Lot restaurant in Ingatestone..... really lovely restaurant, beautifully decorated and recommend highly if you want to dine in a quieter atmosphere
a nice relaxed venue for a relaxed family Breakfast