Louie's Hot Chicken Hoxton

3.5
icon/ic_reviewCreated with Sketch.
77 reviews
icon/ic_price_rangeCreated with Sketch.
£25 and under
icon/ic_cuisineCreated with Sketch.
International
Authentic Nashville Hot Chicken
What 77 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.5based on recent ratings
3.8
food
3.4
service
3.5
ambience
3.5
value
Noise · Moderate
71% of people would recommend it to a friend
Sort by
Filters
ED
EttaD
London
1 review
Dined on 31 August 2020
Overall1food1service1ambience1

If I could give it 0 stars I would. I’m not one to make bad reviews but honestly this is the worst service I’ve ever had.

Firstly, when we arrived to be seated, multiple people (including the manager) looked at us and completely ignored us. We were standing for 3 minutes before someone finally decided we were worth addressing (keep in mind it wasn’t particularly busy in this establishment).

Then, after we were eventually seated, a few minutes later a waitress came and dashed our menus across the table and didn’t even offer us any water. After a few minutes we were finally ready to order, but trying to catch someone’s attention was clearly proving to be a difficult task for them and I eventually had to actually stand up and go to the bar to ask for service. a waitress came over and took our order.

Our food took 50 minutes to come. In a quiet restaurant. 35 minutes into our waiting time they bought over food but it was the complete wrong order, the waitress then said she accidentally bought it to the wrong table and our food would be out in 2 minutes. 15 minutes later our food came again, but the chicken was burnt and it was the wrong spice level. 50 minutes total of waiting, no apology and no communication that the food would take so long.

You couldn’t pay me to ever eat there ever again. I’d even heard the table next to us complain about how bad the service was. All the staff (except for 1) were completely unhelpful and actually very cold and rude. It was meant to be a birthday meal and it had been completely ruined.

My advice, do some team bonding and training exercises to get better at communication and politeness, 2 fundamental parts of working in hospitality. Abysmal service.

J
James
London
1 review
Dined on 29 August 2020
Overall3food5service1ambience5

Me and my family went here as a late birthday celebration, I'd gone to Louis before and was blown away with it so I was definitely keen to go again. We'd booked the table for 3pm and at 2:50 we arrived. As we tried to enter the door was locked, and with no signage anywhere we were a little miffed. Eventually, after many phone calls we were told to enter through another restaurant along the street. As we entered we weren't greeted by anyone so we went downstairs to Louis, only to be greeted by a very angry looking chap in an incredibly loud restaurant asking for my ticket. It became apparent that this was a private party so we quickly returned upstairs where we had to search for some staff. After that we had no problem, the food was as fantastic as I remembered and the staff member who we dealt with was perfectly pleasant. But after the initial commotion we found it difficult to settle and could speak about not much else during the meal. I would go back, but would suggest some clarity if the main entrance is out of bounds.

TL
vipTheLondonBandit
London
7 reviews
Dined on 26 August 2020
Overall2food3service2ambience2

Awful service - although this was because they were visibly understaffed. full of roadmen. Never had a single good beer from here or red dog

IK
IreneK
Essex
1 review
Dined on 25 August 2020
Overall5food5service5ambience5

Tasty food and a lot of a variety, worth the price

OT
OpenTable Diner
London
4 reviews
Dined on 22 August 2020
Overall3food5service3ambience4

The food is great as usually, however is NO covid free... was not great to see group of 10 people to a table, staff don’t keep the distance or keeping the mask on. Same way to enter and to leave.
Disappointed in this , as many restaurants took covid measures. But not here , not safe!

AK
AndreasK
1 review
Dined on 12 August 2020
Overall5food5service5ambience5

One of the best atmospheres and friendliness from staff I have ever experienced. The place had shear personality and great ambiance. Loved watching the staff making cocktails and serving others too. Very easy going and relaxed atmosphere. The virgin mint chocolate chip milkshake was out of this world. Great service, great food and great restaurant. Will be back again very soon. Andreas XX.

A
Amber
London
1 review
Dined on 25 July 2020
Overall5food5service5ambience5

Food was yummy! Service was great! Everything was very perfect for our first meal out since lockdown

AD
AdrianD
1 review
Dined on 11 July 2020
Overall3food3service1ambience2

Food was average, music too loud and service needs improvement

LS
LauraS
Kent
3 reviews
Dined on 14 March 2020
Overall4food4service3ambience3

Louie's Chicken was very good and had a good ambiance. In terms of value, it was okay but some smaller items could be a bit cheaper.

TW
TheoW
1 review
Dined on 13 March 2020
Overall5food4service5ambience5

Good service soon as you step through the door...all round good night & good food.

RR
RahRah13
London
2 reviews
Dined on 11 March 2020
Overall4food5service4ambience4

Delicious chicken! Possibly the best fried chicken we've ever had!

m
myalchin
London
57 reviews
Dined on 6 March 2020
Overall4food4service5ambience4

Lovely little restaurant. Tasty chicken, great sides, yummy sauces. Highly recommend this place. The staff are fab very friendly and attentive.

FM
FuadM
1 review
Dined on 29 February 2020
Overall3food5service1ambience2

Went on a Saturday night table booked for 8:45 but was seated at 9:45. Food arrive at 10:15. Was not expecting to wait as reserved a table. Seats were becoming available but was still not being offered a table to my disappointment. Otherwise actual service from staff was excellent and food was delicious! If they would sort out their reservations it would be amazing but you’re treated as if you didn’t even bother to make a reservation. And then when you don’t make a reservation you are turned away.

CO
ChantelleO
1 review
Dined on 23 February 2020
Overall5food5service5ambience1

Can’t say much for ambience or noise as we were the only ones in the restaurant (it was a Sunday) but the food was incredible.
Only suggestion is fries are a bit small for the price but plus the main there’s no way your leaving hungry!
Also extra hot could be WAAAY hotter - but that’s just a personal preference.
Final note - order the BBQ sauce!

ST
StefanT
1 review
Dined on 7 February 2020
Overall1food1service1ambience1

The worst meal I have consumed in the last year by far. Service was pretty much non existant. Waited half an hour for a beer, the chicken wings were raw in the middle and the restaurant smelt like bleach. Not to mention the soap dispenser fell straight off the wall when trying to use it.

Other than the above it was great

OT
OpenTable Diner
London
3 reviews
Dined on 3 February 2020
Overall5food5service5ambience5

The chicken is really tasty and the portions are very generous, we tried the wings extra hot and the chicken with waffle, great music and cosy place.

BD
BerfinD
Frankfurt Area
3 reviews
Dined on 24 January 2020
Overall5food5service5ambience4

Bestes Chicken in London! Sehr lecker und netter Service.
Wer Chicken liebt, ist hier an der richtigen Stelle!
Empfehlenswert.

Report
DP
DavidP
1 review
Dined on 20 January 2020
Overall5food5service5ambience5

Nashville style hot chicken, as a fan of fried chicken this flavours exceeded my expectation, friendly staff, good environment. Great décor. will be back!

t
viptomsk1
London
14 reviews
Dined on 18 January 2020
Overall1food3service1ambience2

Took 2 hours for food to come out. Chicken was nice but nothing special and the “extra hot” was very mild.

Very expensive for what it is and ambience is dull

SG
ShemaG
1 review
Dined on 2 January 2020
Overall1food1service1ambience3

Food was too expensive for what was given, tasted bad, and took way too long to come, I don’t recommend this place to anyone

OT
OpenTable Diner
London
1 review
Dined on 29 December 2019
Overall3food3service4ambience3

The tasted a bit off but loved the fries

CW
CraigW
1 review
Dined on 28 December 2019
Overall1food1service1ambience1

We attended the restaurant Saturday evening and the place was empty, only two other people in there which raises suspicion.

Complete let down if you want to wait an hour for fried chicken that is absolutely cremated and for a hefty price then get booking. I personally will never be going back there again for chicken 20x worse then KFC for 4x the KFC price, tastes nothing like Nashville hot chicken.

To add insult to injury the restaurant is only awarded 2* on the food hygiene register, I would steer well clear and spend your valuable evening and money elsewhere.

BS
BenS
1 review
Dined on 6 December 2019
Overall1food1service1ambience2

The food was a big disappointment came to me cold plus extra hot wasn’t even spicy

AB
vipAmazingBurgersAndBBQ
London
12 reviews
Dined on 6 December 2019
Overall5food5service5ambience5

Love this place, the best fried chicken in London hands down. Went with a group of 4 and we had the Whole Coup (a whole bird fried in the Nashville spicy style with extra wings) and the Rancher hot chicken sandwich. All really great and friendly service. 11/10 will be returning

IF
IncredibleFood
London
6 reviews
Dined on 6 December 2019
Overall5food5service5ambience5

Innovative food and a fun atmosphere when we visited. Came just for a quick bite for lunch and had the Po' Boy sandwich which is a long bread roll with spicy fried chicken in it. Good selection of cocktails and boozy milkshakes so will come back with friends some time in the evening

JW
JustWow
London
6 reviews
Dined on 6 December 2019
Overall5food5service5ambience5

Been a few times now and I think I'm getting addicted to the chicken :-). Had the tenders this time which were really juicy! Love this place

SM
SallyM
1 review
Dined on 5 December 2019
Overall5food5service5ambience5

Great food great service! Don’t go if I’m a rush as not fast food!

CM
ChandniM
London
7 reviews
Dined on 21 November 2019
Overall2food3service2ambience3

It took over 45 mins to get our lunch & there were only two other couples in the restaurant. It didn’t look like the pictures. Burger was flat in size & lacked flavour. We ordered extra hot wings... not hot at all, they tasted the same as the hot ones. Just wasn’t impressed. I preferred the experience at red dog

OT
OpenTable Diner
London
2 reviews
Dined on 16 November 2019
Overall3food3service3ambience2

Food was yummy - spice levels were very mild. Staff were attentive, food took a long time to arrive. Unfortunately, nothing to rave about.

OT
OpenTable Diner
London
1 review
Dined on 6 November 2019
Overall3food3service4ambience2

My friends wings were a bit over seasoned, my food was amazing (Sando and beef taco). There was a big lump of butter on the waffle as well.

J
Josh
1 review
Dined on 19 October 2019
Overall3food4service3ambience3

Food was good. Cocktails were better. It wasn't even busy yet we waited 15 minutes for our order to be taken, then a further 45 minutes for the food to arrive. After we ate, I asked the waiter for the bill and again we waited 15 minutes.. I eventually got up and paid at the bar. Doubt I would go back.

AF
AdamF
London
1 review
Dined on 19 October 2019
Overall5food5service5ambience5

The food and service was excellent. I found an image on Instagram and we booked, best fried chicken I’ve ever had. Tacos are amazing too, I’ll be back for sure.. Highly recommend!!

NF
NikolaiF
1 review
Dined on 18 October 2019
Overall5food5service5ambience4

Very generous portions so be aware of that when ordering unless you're really hungry. 2 ot 3 courses would likely be too much.
Nice polite attentive and aware staff who would ensure their tables are looked after.
Tasty food options with lots of flavour.

Food delivered within a good time, possibly a bit later than intended but the music and atmosphere made this ok.

Don't remember the waitresses name but was petit, had glasses and was likely Mediterranean and was everything you could want in a waitress. The team as a whole were very good and dynamic with their support for one another such as clearing the table and if additional orders were made.

Strongly recommend trying this place and I will be returning.

OT
OpenTable Diner
London
1 review
Dined on 5 October 2019
Overall2food2service3ambience2

Though food was quite tasty (chicken & waffles) the amount of chicken was very small. Absurd Bird portions are much more generous. Couldn't finish the dessert as it was just over frozen and tasteless. Sundaes were served in bowls, weird. Service was slow and restaurant dingy.

A
Alexandra
1 review
Dined on 27 September 2019
Overall4food5service3ambience5

Very tasty and filling food! The chicken is nice and juicy and the cocktails were delicious

M
Mahsum
1 review
Dined on 21 September 2019
Overall2food2service3ambience2

Overpriced and taste is very very standard edible but nothing woow.

KD
KostasD
London
3 reviews
Dined on 3 September 2019
Overall5food5service5ambience5

Nice place with great food and amazing service.Thanks guys.

OT
OpenTable Diner
London
2 reviews
Dined on 3 September 2019
Overall5food5service5ambience5

Amazing experience at Louie’s! Went there to celebrate a birthday and the staff brought out a dessert and sang to us!! The waffles with the fried chicken were to die for as well as the massive bowls of cocktails that they do there!!
Would 100% return !

OT
OpenTable Diner
London
3 reviews
Dined on 3 September 2019
Overall4food5service5ambience4

Really comfortable place, the portions of the food are very generous and the staff it's very friendly! I'll come back again for sure.

M
Meataddicts
London
4 reviews
Dined on 3 September 2019
Overall5food5service5ambience5

not my 1st visit and again didn't disappoint. crispy, tasty fried chicken love the waffles! friendly and smiley staff. See you soon!

FAQs

Louie's Hot Chicken Hoxton is rated 3.5 stars by 77 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.