Luciano's Dorchester

Sort by

Filters

1. MC

   MaryC

   1 review

   2.0

   1 review

   Dined 3 days ago

   overall2food2service2ambience2

   Sunday roast was very average and very poor value for money when the 12.5% service charge is added. Decided to try the restaurant for the first time. It is very local and there was a 25% off the food offer for which we registered when we booked. Despite this the bill did not reflect this offer and we had to query it. Also the 12.5% service charge is wriitten so small that a magnifying glass is required. Sorry you won't see us again.

   Report
2. J

   Jules

   1 review

   4.0

   1 review

   Dined 5 days ago

   overall4food5service4ambience4

   The service was good, the food was excellent and the portion size was spot on. Just felt a little to close to the other diners.

   Report
3. OT

   OpenTable Diner

   Dorset

   4 reviews

   5.0

   4 reviews

   Dined on 7 May 2022

   overall5food5service5ambience5

   I really enjoyed visiting this restaurant, the food was delicious, well cooked & the portions a good size. The service discrete but attentive and just the right amount of friendly. Our food arrived at a comfortable rate, not too fast or slow.

   Report
4. D

   Daniel

   London

   1 review

   5.0

   1 review

   Dined on 7 May 2022

   overall5food5service5ambience5

   Fantastic meal, the truffle chips superb. A well enjoyed evening, thank you.

   Report
5. JR

   JacquelineR

   1 review

   5.0

   1 review

   Dined on 7 May 2022

   overall5food5service5ambience5

   Lovely meal, couldn't manage a sweet nice cocktails, great ambiance and staff were totally professional

   Report
6. DB

   DavidB

   1 review

   1.0

   1 review

   Dined on 6 May 2022

   overall1food1service4ambience4

   Front of house all excellent and friendly. Food very poor sent steak back was told we would have to wait 25 mins for replacement med/rare unbelievable takes few mins to cook steak. Pizza was tiny thought it was off childs menu by mistake no toppings tasted like £2 pizza from Iceland. Bill came steak had not been removed and £11 service charge which we said we would not be paying. Place looks amazing you think you are about to have an amazing dining experience until the food arrives, really feel for front of house staff looks like there chefs are from Burger King. We waited ages to try this place as we used to go regularly when carluccio s. Definitely will not be returning my wife had to stop on way home to get take away as was so hungry.

   Report
7. k

   karenm

   1 review

   5.0

   1 review

   Dined on 1 May 2022

   overall5food5service5ambience5

   The food surpassed our expectations! Each dish was well good and delicious!!!Will definitely recommend and return!!

   Report
8. LB

   LauraB

   1 review

   1.0

   1 review

   Dined on 30 April 2022

   overall1food1service3ambience2

   Food was nothing special. Everything was very overpriced for what it was. The restaurant was nicely decorated and service was okay but otherwise it was pretty rubbish on the whole. We also got charged for a drink that never arrived.

   Report
9. VM

   VernonM

   1 review

   4.0

   1 review

   Dined on 29 April 2022

   overall4food4service5ambience5

   It is difficult to order when there is no guidance. We both had a large helping of vegetables but no idea of what they were. In fact they were ok. We also ordered Chips as a side dish. These were large and thick cut. They were probably twice fried and soon got cold. We found them too many and dry to eat. Service was good but we were not permitted to give any gratuity in addition to our Card payment. We did not have suitable cash for our Gratuity. Strange?? VM & MJM.

   Report
10. A

    Annie

    Buckinghamshire

    1 review

    5.0

    1 review

    Dined on 29 April 2022

    overall5food5service5ambience5

    Excellent venue. Wonderful service. Delicious Food. Great location. Great value. What more could you ask for.

    Report
11. MD

    MeginDorset

    Bath

    2 reviews

    4.0

    2 reviews

    Dined on 27 April 2022

    overall4food4service4ambience4

    We had a starter and a main course. Both were very good. The service was good although there weren't many in the restaurant. I would be happy to recommend this place.

    Report
12. k

    kimr

    Dorset

    2 reviews

    5.0

    2 reviews

    Dined on 24 April 2022

    overall5food5service5ambience5

    Nice food and service. Was quiet but lovely and peaceful. Staff were lovely too!

    Report
13. EC

    EdwinC

    1 review

    5.0

    1 review

    Dined on 24 April 2022

    overall5food4service5ambience4

    Prompt excellent service in a quiet restaurant. Starter was beautifully presented and a truly tasty treat. Main course was well presented good mix of vegetables with roast potatoes only snag was the beef needed steak knives. Sweet also very acceptable in short we will be eating here again

    Report
14. AD

    ADDO

    1 review

    2.0

    1 review

    Dined on 23 April 2022

    overall2food4service1ambience2

    Food was good but badly let down by the service from an uninterested waitress . Let’s put it this way we deducted the service charge which we would normally be happy to pay if given to the staff.

    Report
15. T

    Towlzy

    1 review

    3.0

    1 review

    Dined on 23 April 2022

    overall3food5service3ambience2

    The food was excellent and the service ok, but staff lack personality - they are very polite and friendly but lack conversation, or interaction. This may be due to their age ( seem very young) or the managers style - not asking for a chat but some interaction would be good - Good evening - welcome - have you had a good day etc and a smile wouldn't go amiss. But the food was excellent x

    Report
16. TK

    TomK

    London

    1 review

    3.0

    1 review

    Dined on 16 April 2022

    overall3food3service2ambience4

    Food was so-so. Staff were friendly but service was slow. Considering the bill was over £70 for 2 people (3 courses and 3 glasses of wine between us) I don’t think I could say it was great value.

    Luciano's DorchesterResponded on 22 April 2022

    TomK, Thank you for taking the time to review your experience with us. We apologise if the food was not up to your expectation and if 1.5 hour dinner was too long for you; I'm sure we will be able to impress you on your next visit. Regards General Manager

    Report
17. HD

    HelenD

    Dorset

    4 reviews

    4.0

    4 reviews

    Dined on 16 April 2022

    overall4food4service5ambience4

    Lovely meal, something for every taste without being obvious.

    Report
18. MD

    MeginDorset

    Bath

    3 reviews

    4.0

    3 reviews

    Dined on 10 April 2022

    overall4food4service5ambience4

    Had a very good meal here. The service was fast, if anything a little too fast. However it wasn't an issue for us. The pizzas we had were tasty. There is a good selection of cocktails too

    Report
19. H

    Henriettal

    1 review

    2.0

    1 review

    Dined on 9 April 2022

    overall2food3service2ambience2

    Food was nice, when we entered the waitress pointed to a table and said over there. After eating our started we waited AGES for out main. Waitress leant over us and removed an empty cup while we were eating that wasn’t necessary. Asked for the bill and waited ages again. Everyone around us was mentioning poor service. More like a weatherspoons atmosphere

    Report
20. MG

    MG123

    Dorset

    1 review

    4.0

    1 review

    Dined on 9 April 2022

    overall4food4service5ambience5

    Staff was friendly and welcoming. Nice ambiance inside the restaurant. We had olives for starters and they were lovely. Also, the truffle chips are one the best we have had. We also tried the new pizzas, and although they were nice, they only had four options to choose from.

    Report
21. SR

    SalR

    Bath

    1 review

    3.0

    1 review

    Dined on 9 April 2022

    overall3food3service2ambience3

    Slow service, no garnish just a pizza plonked on a plate. We had the 1/2 price offer but if that was £10 or so I’d have been disappointed.

    Report
22. h

    hayleym

    Manchester

    1 review

    5.0

    1 review

    Dined on 9 April 2022

    overall5food5service5ambience5

    Really lovely food and attentive, polite staff. Would recommend and definitely go back!

    Report
23. MB

    MichaelaB

    Dorset

    2 reviews

    4.0

    2 reviews

    Dined on 8 April 2022

    overall4food4service5ambience5

    Good place to eat! Half price pizza made it very much worth it! Drinks are a bit more pricey but they always are in those places !

    Report
24. MJ

    MrsJ

    1 review

    3.0

    1 review

    Dined on 7 April 2022

    overall3food4service1ambience4

    Food was nice but not outstanding. Restaurant was very nicely set out. Our only problem was that after we decided against dessert we were ignored for 2 hours. We wanted to stay and have drinks but servers avoided us like the plague and we couldn't catch anyone's attention. Eventually we managed to grab their attention as the last table was clearing.

    Report
25. AM

    AllyM

    Dorset

    1 review

    4.0

    1 review

    Dined on 6 April 2022

    overall4food3service4ambience5

    Was a very nice place for a meal, lovely atmosphere and servers. Food was also very nice.

    Report
26. AG

    AbigailG

    1 review

    3.0

    1 review

    Dined on 3 April 2022

    overall3food4service2ambience1

    There were only 3 tables in when we visited so it was very quiet and lacked atmosphere. My 2 friends ordered the pesto dish but instead of pasta it arrived as Gnocci because apparently the pasta was being made fresh, this wasn’t explained when we ordered or that there may be a wait for it but instead just brought over as gnocci without asking if this was ok. Also, my order was completely wrong. I ordered the spinach and ricotta cannelloni but a spaghetti bolognese was put in front of me. Fortunately this was sorted quickly but considering how quiet you were I was surprised at how many things were wrong! We decided to not stay for dessert and went across the road to Creams instead as we weren’t particularly impressed with Luccianos unfortunately- it was the first time all of us had visited and considering how quiet it was we should’ve had a better experience.

    Report
27. C

    Clare

    Dorset

    1 review

    1.0

    1 review

    Dined on 1 April 2022

    overall1food2service1ambience2

    Our cod and chicken Milanese dishes were barely like warm edging on cold and the Waitrress told us the chicken came with fries but it didn’t. We ordered truffle fries x3 but only received one, the other two were plain. They said they had run out.

    Report
28. D

    Doma

    1 review

    3.0

    1 review

    Dined on 1 April 2022

    overall3food4service4ambience3

    Food delicious (pork belly dish also fishcake) and service good. Atmosphere very relaxed and background music gentle. Altogether a very good lunchtime experience

    Report
29. DN

    DelN

    Dorset

    1 review

    4.0

    1 review

    Dined on 27 March 2022

    overall4food3service4ambience3

    Nice food, rather small portions for the price. Everything nice and hot.

    Report
30. G

    Glitter

    Manchester

    1 review

    4.0

    1 review

    Dined on 26 March 2022

    overall4food4service3ambience4

    Lovely place, great food but the service was slow…

    Report
31. E

    Elizabeth

    Dorset

    4 reviews

    4.0

    4 reviews

    Dined on 26 March 2022

    overall4food4service5ambience4

    The food was nice with sensible portion sizes. However both my pizza and starter (courgette fritters) were far too salty for my taste

    Report
32. SA

    SandyAndy

    London

    1 review

    1.0

    1 review

    Dined on 26 March 2022

    overall1food1service3ambience4

    Very bland and unappetising food, zucchini starter fairly tasteless, little meat in the ragu and could detect neither coffee or masala in the tiramisu. Boring. Service OK.

    Luciano's DorchesterResponded on 10 April 2022

    SandyAndy, Thank you for taking time out of your day to review us, We feel sorry to hear that nothing we could offer was, in your opinion, appetising and tasteful. Regards

    Report
33. JB

    JanetB

    Inverness

    2 reviews

    5.0

    2 reviews

    Dined on 25 March 2022

    overall5food4service5ambience5

    Good service - accommodated more people turning up and other numerous changes.

    Report
34. OT

    OpenTable Diner

    London

    1 review

    3.0

    1 review

    Dined on 12 March 2022

    overall3food4service3ambience4

    I want to write a good review as I want this restaurant to succeed. I can’t fault the food it was delicious, however I was not offered Parmesan for my pasta. It’s difficult to see what meals are vegetarian or vegan on the menu. I had to also ask for items to be marked as gluten free after the manager whizzed through options. After starters we were asked if we wanted to see the deserts menu. It then took some time for the mains to be brought out, I feel they may have been warmed up in a microwave before they were brought to us as they were very hot! The staff were very friendly. If the menus were clearer I’d certainly consider returning.

    Luciano's DorchesterResponded on 19 March 2022

    Thank you for taking the time to write a constructive review. We are happy you enjoyed you meal with us and we will look into adjusting our menu format to have it more clear. We would also reassure you that no food is cooked in the microwave but with old fashion fire and electric oven/steamer We sure look forward to have you dine with us again as we did enjoy your company Regards General Manager

    Report
35. l

    lizt

    Dorset

    1 review

    4.0

    1 review

    Dined on 12 March 2022

    overall4food5service4ambience4

    Had read some negative reviews so was a little concerned but my husband wanted to go to Luciano's for his birthday having seen something on the menu he really fancied. We had a rocky start as I am a wheelchair user and their wheelchair lift was broken. I am hoping that the lift will be fixed asap. Luckily I am still able to manage a few steps so could still get into the restaurant with my son's assistance. I did get very bad back pain due to not having my chair to sit in in the restaurant - my wheelchair is set up so that I can maintain a good posture in it. Restaurant chairs are a poor substitute in offering me good comfort. I will be checking whether the lift is working before making a booking again. Not being able to go to this restaurant because of a non-functioning lift would be such a shame because we had such a nice time, and enjoyed the food so much. I would also hate to see other wheelchair users unable to use this restaurant purely because the lift was broken. Our meal was very much enjoyed by my husband, son and myself. We had nuts to nibble and olives to share. Then my husband had the pork on lentils, I had the fishcake on wilted spinach with tartare sauce - best tartare sauce I think I have ever had. My son had tagliatelle with arrabbiata sauce. Deserts were two Knickerbocker Glories while my husband had 1 scoop of raspberry and 1 of lemon sorbets. We had a cocktail, couple of glasses of wine and a couple of a lovely Peroni beer which was different to the normal type I have previously had. All in all we thoroughly enjoyed ourselves, (the highlight being the lovely meal), and certainly didn't experience any of the problems other diners have experienced. We also felt the bill was very reasonable especially for the standard of the food.

    Report
36. OT

    OpenTable Diner

    Dorset

    1 review

    2.0

    1 review

    Dined on 2 March 2022

    overall2food3service4ambience2

    I keep wanting to be more positive as I really want this restaurant to succeed! I had said in my booking that it was for my husband’s birthday- no mention from anyone. Other local restaurants such as Côte/ Zizzi always acknowledge and give a free glass of fizz. It feels as if the place hasn’t decided what type of restaurant it is. It started as basic but now seems more like old Carluccio but much more expensive. We were disappointed that the staff were picky about swapping the free drink offer. Felt a bit penny pinching. The food overall was nice although we had to send steak back as served not hot and still wasn’t that good when returned. I am happy to pay for excellent food and service but it wasn’t quite hitting the mark. On the plus side Service was swift and staff were good about us wanting pauses between courses.

    Report
37. S

    Singa53

    Dorset

    2 reviews

    4.0

    2 reviews

    Dined on 23 February 2022

    overall4food5service5ambience3

    Lovely food but quiet on the evening we went so it felt rather subdued.

    Report
38. M

    Micky21

    Brighton

    2 reviews

    4.0

    2 reviews

    Dined on 19 February 2022

    overall4food4service4ambience5

    Nice venue especially for families and children. Home made pasta, nicely cooked. Prawns were shrimp, burrata very good. Pizzas and a few other things were off the menu. Only one person serving so a little slow. Enjoyed it and would go again.

    Report
39. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 17 February 2022

    overall5food5service4ambience5

    Lovely food and great service, can't wait to visit again!

    Report
40. BW

    BridgetW

    Berkshire

    1 review

    3.0

    1 review

    Dined on 14 February 2022

    overall3food4service5ambience4

    Kitchen short staffed at last minute creating real problems for the team. However, front of house staff excellent in working around it and looking after us. Food good and good value Valentine’s special menu

    Report