Luciano's Dorchester

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1. GH

   GrahamH

   1 review

   4.0

   1 review

   Dined 3 days ago

   overall4food4service4ambience4

   Quality rather than quantity. Good selection for all Italian tastes. Service very good, not rushed or too fussy. Would visit again

   Report
2. JW

   JulieW

   Dorset

   1 review

   2.0

   1 review

   Dined on 10 August 2022

   overall2food4service1ambience3

   Taken visiting friends here twice now. In my opinion if there are only 2 staff the place should not open. They were run ragged. Had to ask for menus after being there 30 mins. Waited 40 minutes for drinks. And again as long for food. Went elsewhere for dessert or we still have been there waiting now.

   Report
3. NC

   NigelC

   Dorset

   2 reviews

   4.0

   2 reviews

   Dined on 7 August 2022

   overall4food4service4ambience4

   Super lunch at Luciano's as usual. Have been here a number of times to be honest as I really enjoy it and think it's excellent value. A cracking bowl of fresh pasta (and in a lovely Luciano's bowl) with Mr White's ragu and a glass of wine for £12.50. I'm not sure you can beat that. A pizza at Pizza Express opposite would be more. I ate on the Terrace which is always lovely. Really improved since my last visit with the addition of flowers and olive trees. Good to see that you can now book an outside table. Some great new additions to the menu as well. Certainly won't be my last time at Luciano's.

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4. K

   Katt

   Dorset

   1 review

   1.0

   1 review

   Dined on 3 August 2022

   overall1food2service1ambience2

   We booked for 2, arrived and we were seated at the back in a corner, right by the kitchen and dishwasher - the restaurant was empty - had at most 3 other tables. We had to wait a while for service, once ordered everything took ages to arrive no one checked up on us, Parmesan was added to our meal without asking - my partner does not like cheese - therefor had to eat around it. When we were served dinner, the plates were sat down and left - I had to chase someone to ask for forks as we’d used our for our starters. Food was underwhelming - pasta undercooked not aldente. We felt like a chore, not like guests, this isn’t acceptable and then to ask for £7 service charge? Considering we’d already traveled to try this - absolutely disappointed and will not be returning or recommending.

   Report
5. CP

   ColletteP

   Dorset

   1 review

   2.0

   1 review

   Dined on 2 August 2022

   overall2food3service1ambience4

   We had to wait over 20 minutes for our first drink order then another 20 minutes for our food order. We ordered wine for the meal and it didn't arrive by the time the food did, we followed up and the wine arrived after the meal was finished and the plates cleared. Another 20 minutes for dessert menu after asking and when we said the wine was too late they said they were understaffed.

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6. LG

   LizG

   Bath

   1 review

   2.0

   1 review

   Dined on 30 July 2022

   overall2food4service1ambience3

   The last time we visited, the food was excellent but they were short staffed. That was a month ago. Visited again, still the same problem. Food is very good but an hour wait between starter and main. Short staffed again of which some were new that week. they gave us money off the bill but I think we were overcharged. Did'nt receive an itemised bill so can't check. It is a shame because the location is brilliant and you can sit outside. Every table complained. They blamed it as being new management! They should bring out complimentary bread or drinks whilst you are waiting which would have been acceptable.

   Report
7. MH

   MichaelH

   Dorset

   1 review

   1.0

   1 review

   Dined on 26 July 2022

   overall1food1service1ambience1

   We very much enjoyed our visit and our food at Luciano's

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8. JR

   JR63

   Dorset

   1 review

   2.0

   1 review

   Dined on 25 July 2022

   overall2food1service3ambience2

   Waited 50 minutes for drink. Over an hour for food. Didn’t have the wine we chose. Other offered ok. Olives and Foccacia nice. Ragu pasta poor. Dry and didn’t appear fresh. Chicken Milanese nothing special. Lacked seasoning. Additional salad ordered never received. Very short staffed. Serving staff charming and did their best.

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9. SU

   SebastianU

   1 review

   2.0

   1 review

   Dined on 23 July 2022

   overall2food4service2ambience3

   Expected a fine dining experience, got very Casually dressed staff, not shown to a table just choose your own, very Wetherspoonsy. We sat down a 7:30 on a Saturday evening, No steaks and no braised pork, the answer wasn't supply issues the answer was no chef!? The food that was serve when got to something on the menu they were doing was well presented and tasted great. After eating our mains we were offered to see the dessert menu, we said but the menu never came after 30 mins we then requested the bill as we were the last couple but 1 remaining. A fair price at 75 for 2 starters and 2 mains with a bottle of wine. Unfortunately not the fine dining experience I was hoping for.

   Report
10. NG

    NickG

    Dorset

    1 review

    1.0

    1 review

    Dined on 23 July 2022

    overall1food1service1ambience1

    Booked a table for our wedding anniversary and after being shown to a table we were totally ignored. Two waitresses came out to other tables and seated new diners but ignored us. After about 20 minutes of waiting we got up and left. The restaurant was not busy at all, with lots of empty tables so it was not a case of us being impatient or the staff being overworked. Just poor service

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11. c

    cindy

    Dorset

    1 review

    5.0

    1 review

    Dined on 22 July 2022

    overall5food5service5ambience4

    Love this building perfect for restaurant first visit since new ownership. Nice greeting clean tables, although it was early as we had been to cinema the ambiance was good even though still quiet. We both ordered Bruschetta for starters which was lovely. Main course I had Ravioli with spinach and ricotta and my husband had Raghu both really delicious. Will definitely visit again.

    Report
12. LG

    LeeG

    1 review

    4.0

    1 review

    Dined on 18 July 2022

    overall4food5service5ambience3

    Lovely food & service, let down by lack of air conditioning on the hottest day of the year

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13. JB

    JanB

    Dorset

    1 review

    3.0

    1 review

    Dined on 9 July 2022

    overall3food3service4ambience4

    Sam is a credit to you. Friendly and happy to recommend dishes.

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14. T

    Tolodog4

    London

    2 reviews

    5.0

    2 reviews

    Dined on 2 July 2022

    overall5food5service5ambience5

    Staff were very friendly, attentive and patient. Food was delicious with a good balance and great depth of flavour. Hadn't planned on three courses but it was too good not too. Will be back!

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15. SJ

    SueJ

    London

    1 review

    4.0

    1 review

    Dined on 29 June 2022

    overall4food4service5ambience3

    Unfortunately a very noisy group of young adults were very noisy and roust, someone should have told them to quieten down

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16. S

    Susan1

    1 review

    2.0

    1 review

    Dined on 25 June 2022

    overall2food2service3ambience2

    Was sat next to 4 ladies who has been waiting for 2 hours for there dinner, another couple left just as there dinner turned up, i asked the waitress who was a little rude as i was asking a question about what a dish was, i asked for steak medium to well done but more well done, came out pink and dripping with bloody, sent n it back. Came back n was still as bad :/ just ate the chips, they didnt charge me for the streak. Very quiet and no atmosphere at all.

    Report
17. RG

    RichardG

    1 review

    4.0

    1 review

    Dined on 25 June 2022

    overall4food4service4ambience4

    Enjoyed the food despite a bit of a delay due to it being busy. The staff were attentive and very helpful . Have been on previous occasions and will go again.

    Report
18. NN

    NicolaN

    1 review

    4.0

    1 review

    Dined on 25 June 2022

    overall4food4service4ambience3

    Food very tasty, fresh and timely. service with a smile. Very amenable to adapt menu for two guests who are vegan. Will definitely return.

    Report
19. JC

    JasonC

    1 review

    5.0

    1 review

    Dined on 20 June 2022

    overall5food5service5ambience5

    Very good experience, friendly & helpful staff, lovely food, well presented, well cooked & very tasty. Good choice of nibbles, starters, mains & deserts as well as drinks choices. Myself and my Wife were extremely impressed and have already told various people just how lovely it was. Thanks very much to all the team.

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20. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on 19 June 2022

    overall4food2service4ambience4

    The prawn cocktail & knickerbocker Glory were both good , unfortunately the Sunday Roast was not , the beef was tough & potatoes dry . There was perhaps one carrot sliced , but no green vegetables at all & my plate was literally swimming with red cabbage …. a quarter if the amount would have been sufficient ! We had previously eaten the same meal in Lucianos in Exeter & it was far superior ! I did nicely inform the Staff about my concerns

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21. AD

    AngDsol

    San Francisco

    1 review

    4.0

    1 review

    Dined on 19 June 2022

    overall4food3service3ambience4

    We had a pleasant meal for one of our groups Birthday. We were seated promptly and there was no delay with service. Just a couple of little things would have made us enjoy it more. Not a complaint just minor things. We weren’t asked if our food was all OK as most restaurants do. The pizzas were served on a plate unsliced , They were a bit difficult to cut on the plate with a knife. We weren’t asked if we wanted any more drinks although we would have asked if we needed to. These things would have just made me score higher for service. Overall we enjoyed the meal but wouldn’t say to friends “you must go there”

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22. C

    Customer

    1 review

    2.0

    1 review

    Dined on 19 June 2022

    overall2food2service3ambience3

    Overall a shame, could be a lovely place as the building is beautiful - should have known, it fathers day and the restaurant was half empty. The menu isn't that big so I'm really not sure why the food just wasn't cooked correctly. 3 pizzas ordered - 1 very burnt bottom - (pizza menu doesn't specify what all the pizzas contain.) 2 x roasts, chicken came on the bone and my son wouldn't eat it (again wasn't made clear on menu) The beef on the second roast was cooked perfectly however. Yorkshire batter so thick it wasn't edible. Vegetables were nice Had to ask to be served and the bill yet place wasn't busy Chips came out half way through our meal Table water was replaced without asking so that was good Womens toilets just not clean - stains all down the tiles - toilet not clean - glass in door of window greasy marks - just looked really grubby and made me feel uneasy.

    Report
23. BJ

    BronwenJ

    Dorset

    1 review

    4.0

    1 review

    Dined on 16 June 2022

    overall4food4service4ambience3

    A good selection of Italian cuisine. Pleasant surroundings and ambience. Would have liked some risotto choices.

    Report
24. JL

    JohnL

    1 review

    1.0

    1 review

    Dined on 12 June 2022

    overall1food1service2ambience2

    Food was poorly executed and not authentic Italian or restaurant quality. Bizarrely on every meal there was a gigantic Yorkshire Pudding, even if it wasn't a roast. The Chianti l drank was cheap with no body. The salad was brown with mould. The red cabbage l ordered wasn't served. The vegetables were put on the wrong plate, we had to swap and serve ourselves. It wasn't busy. The tables for different parties were placed to close to each other, people sighed for their privacy. Sweet potato fries were simply not cooked and harder than aldente! The waitress argued with us that they were fine! The wine list was pathetic. Overall, we felt like we'd turned up at a failed project. Do yourself a favour- pass em by and go somewhere else.

    Report
25. SM

    SofiaM

    Hampshire

    1 review

    2.0

    1 review

    Dined on 12 June 2022

    overall2food3service1ambience4

    The service was absolutely abysmal and I’ve not seen it be so bad in a while. We had to walk into the restaurant every time we wanted anything including asking for tap water although we had asked for it twice, asking to order our food, and then asking for more dips that we had ordered. If I’m paying for a restaurant experience, why am I having to go and walk and get something every time I want it? Additionally my friends asked for a portion of extra chips when the mains came, and this never arrived. The waitress was nice but unenthusiastic about her job and clearly there was either a breakdown in communication or she just wasn’t listening as we didn’t get the service we wanted or expected. I ordered the Sunday roast which was okay - I expected a flavorful version seeing as it’s Luccio’s but it was a standard roast, not as much flavor as I was expecting and not enough gravy or salt. I regretted not ordering a pasta dish which Luccio’s is much better at, but still quite upset that the truffle pasta has been taken off the menu because that was my all time favorite Luccio’s main course and now that it’s off menu and the service was so bad, I may not go back again.

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26. MP

    MarianneP

    1 review

    5.0

    1 review

    Dined on 11 June 2022

    overall5food5service5ambience5

    Greeted by a friendly face, drinks and nibbles offered immediately, were patient with us as we took time to order, food was perfect for us, all staff were friendly and helpful. Look forward to another visit. Thank you

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27. OT

    OpenTable Diner

    Exclusive

    6 reviews

    5.0

    6 reviews

    Dined on 8 June 2022

    overall5food5service5ambience5

    Fabulous Italian in the middle of Dorchester. We had a table on the covered terrace surrounded by some beautiful plants apparently I was sitting next to a fig tree. All very Mediterranean! The food and service were really good I would recommend the Sea Bass to anyone and our table also raved about the Pizzas. Definitely coming back.

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28. D

    Dorch

    London

    2 reviews

    5.0

    2 reviews

    Dined on 19 May 2022

    overall5food5service5ambience5

    Lovely evening sat on the Veranda In the sunshine. Had a lovely meal, attentive staff and delicious food.

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29. SJ

    SharonJ

    Devon

    1 review

    5.0

    1 review

    Dined on 18 May 2022

    overall5food5service5ambience5

    Lovely atmosphere. Friendly helpful service. Good value. Nothing too much trouble

    Report
30. MC

    MaryC

    1 review

    2.0

    1 review

    Dined on 15 May 2022

    overall2food2service2ambience2

    Sunday roast was very average and very poor value for money when the 12.5% service charge is added. Decided to try the restaurant for the first time. It is very local and there was a 25% off the food offer for which we registered when we booked. Despite this the bill did not reflect this offer and we had to query it. Also the 12.5% service charge is wriitten so small that a magnifying glass is required. Sorry you won't see us again.

    Report
31. J

    Jules

    1 review

    4.0

    1 review

    Dined on 13 May 2022

    overall4food5service4ambience4

    The service was good, the food was excellent and the portion size was spot on. Just felt a little to close to the other diners.

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32. OT

    OpenTable Diner

    Dorset

    4 reviews

    5.0

    4 reviews

    Dined on 7 May 2022

    overall5food5service5ambience5

    I really enjoyed visiting this restaurant, the food was delicious, well cooked & the portions a good size. The service discrete but attentive and just the right amount of friendly. Our food arrived at a comfortable rate, not too fast or slow.

    Report
33. D

    Daniel

    London

    1 review

    5.0

    1 review

    Dined on 7 May 2022

    overall5food5service5ambience5

    Fantastic meal, the truffle chips superb. A well enjoyed evening, thank you.

    Report
34. JR

    JacquelineR

    1 review

    5.0

    1 review

    Dined on 7 May 2022

    overall5food5service5ambience5

    Lovely meal, couldn't manage a sweet nice cocktails, great ambiance and staff were totally professional

    Report
35. DB

    DavidB

    1 review

    1.0

    1 review

    Dined on 6 May 2022

    overall1food1service4ambience4

    Front of house all excellent and friendly. Food very poor sent steak back was told we would have to wait 25 mins for replacement med/rare unbelievable takes few mins to cook steak. Pizza was tiny thought it was off childs menu by mistake no toppings tasted like £2 pizza from Iceland. Bill came steak had not been removed and £11 service charge which we said we would not be paying. Place looks amazing you think you are about to have an amazing dining experience until the food arrives, really feel for front of house staff looks like there chefs are from Burger King. We waited ages to try this place as we used to go regularly when carluccio s. Definitely will not be returning my wife had to stop on way home to get take away as was so hungry.

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36. k

    karenm

    1 review

    5.0

    1 review

    Dined on 1 May 2022

    overall5food5service5ambience5

    The food surpassed our expectations! Each dish was well good and delicious!!!Will definitely recommend and return!!

    Report
37. LB

    LauraB

    Dorset

    2 reviews

    1.0

    2 reviews

    Dined on 30 April 2022

    overall1food1service3ambience2

    Food was nothing special. Everything was very overpriced for what it was. The restaurant was nicely decorated and service was okay but otherwise it was pretty rubbish on the whole. We also got charged for a drink that never arrived.

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38. VM

    VernonM

    1 review

    4.0

    1 review

    Dined on 29 April 2022

    overall4food4service5ambience5

    It is difficult to order when there is no guidance. We both had a large helping of vegetables but no idea of what they were. In fact they were ok. We also ordered Chips as a side dish. These were large and thick cut. They were probably twice fried and soon got cold. We found them too many and dry to eat. Service was good but we were not permitted to give any gratuity in addition to our Card payment. We did not have suitable cash for our Gratuity. Strange?? VM & MJM.

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39. A

    Annie

    Buckinghamshire

    1 review

    5.0

    1 review

    Dined on 29 April 2022

    overall5food5service5ambience5

    Excellent venue. Wonderful service. Delicious Food. Great location. Great value. What more could you ask for.

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40. MD

    MeginDorset

    Bath

    2 reviews

    4.0

    2 reviews

    Dined on 27 April 2022

    overall4food4service4ambience4

    We had a starter and a main course. Both were very good. The service was good although there weren't many in the restaurant. I would be happy to recommend this place.

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