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  5. Charing Cross
Machiya Restaurant, London, Greater London

Machiya Restaurant

4.5
4.5
103 Reviews
£25 and under
Japanese
Named after the eponymous townhouses that once defined the Kyoto cityscape, Machiya is an all day restaurant and bar serving simple home style cooking alongside unique patisserie inspired by great food halls of Japan.

Open for lunch, and dinner seven days a week, the kitchen serves traditional dishes such as tonkatsu, Japanese curry and donburi, along homemade miso soup, pickles and premium steamed rice.

Our in house pastry team offer customers an authentic taste of Japanese patisserie, with a focus on premium Uji matcha and seasonal ingredients such as cherry blossom and Yuzu.

Make a booking

2 people

19:00


Booked 21 times today

Order delivery or takeout

Other options

  • Order online
  • Logo image for Deliveroo

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Japanese

  • Hours of Operation

    Lunch Wed–Sun 12:00–15:45 Sun 12:00–14:15 Dinner Wed–Sat 17:00–22:00 Sun 17:00–19:45

  • Phone number

    020 7925 0333

  • Payment Options

    AMEX, MasterCard, Visa

  • Dress Code

    Casual Dress

  • Private party facilities

    For group bookings and private events please contact reservations@machi-ya.co.uk

  • Area

    Charing Cross

  • Parking Details

    None

  • Public Transit

    3 min - Leicester Square Station / 4 min - Piccadilly Circus Station / 6 min - Charing Cross Station

  • Additional

    Beer, Counter Seating, Delivery, Non-Smoking, Takeaway

What 103 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.5Food
  • 4.4Service
  • 4.3Ambience
  • 4.3Value

NoiseModerate

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  1. OT

    OpenTable Diner

    London

    12 reviews

    vip
    5.0

    12 reviews

    Dined 1 day ago

    overall5food5service5ambience5
    Amazing food and service, great value for money :-)
  2. c

    chrisatts

    London

    14 reviews

    5.0

    14 reviews

    Dined 3 days ago

    overall5food5service5ambience5
    Such amazing food and lovely service, will definitely be back
  3. VL

    VLfood

    Toronto

    2 reviews

    4.0

    2 reviews

    Dined on 21 November 2022

    overall4food3service4ambience4
    The ambience is the highlight as it was quiet and comfortable. I ordered agedashi tofu and mushroom don. The tofu was the wrong kind for the dish (firm rather than silken) and the mushroom rice was average. The service was friendly. So a good place to chill but not worth a food specific visit.
  4. TR

    TheReidster

    Oxford

    2 reviews

    5.0

    2 reviews

    Dined on 19 November 2022

    overall5food5service4ambience4
    Exceptional food, we came away very full. Very friendly staff. Would highly recommend
  5. KR

    KRISTIE

    1 review

    4.0

    1 review

    Dined on 19 November 2022

    overall4food4service4ambience4
    Its really delicious! A real Japanese style food! There is not easy to find a tasty japanese restaurant in UK but this is the one! love it
  6. M

    Mich

    London

    1 review

    5.0

    1 review

    Dined on 12 November 2022

    overall5food5service5ambience4
    The food was amazing!!! I love the unaju and also the cucumber
  7. M

    Maya

    Bedfordshire

    1 review

    4.0

    1 review

    Dined on 11 November 2022

    overall4food4service5ambience3
    Tiny space, fast food restaurant furniture, food was delicious, service was excellent
  8. S

    Seewhy

    London

    21 reviews

    5.0

    21 reviews

    Dined on 9 November 2022

    overall5food4service5ambience3
    Decent enough Japanese food for the price these days. A good place for a mid-week catch up with friends in central london if you are looking for somewhere that won’t break the bank.
  9. MM

    MattM

    1 review

    5.0

    1 review

    Dined on 26 October 2022

    overall5food5service4ambience4
    Was just great all round, will definitely be back.
  10. J

    Jess

    Brighton

    1 review

    4.0

    1 review

    Dined on 26 October 2022

    overall4food4service3ambience2
    Nice food and amazing desserts, rather noisy background music
  11. ET

    ElenaT

    Hampshire

    7 reviews

    vip
    3.0

    7 reviews

    Dined on 22 October 2022

    overall3food3service2ambience4
    Overall is not a bad place to go to have dinner but I feel like is not really authentic. Me and my boyfriend we have been tried lots of Japanese restaurants but this one wasn’t as good as other. The food was tasty, but not really Japanese
  12. JL

    JohnL

    Philadelphia

    1 review

    1.0

    1 review

    Dined on 18 October 2022

    overall1food1service2ambience3
    Totally disappointed. None of the dishes was up to the standard. The table surface was like a sticky notepad and probably hasn't been cleaned for a long time. No staff came to our table after delivering the food.
  13. T

    Tarokaiju

    London

    1 review

    5.0

    1 review

    Dined on 2 October 2022

    overall5food5service5ambience5
    Really authentic and excellent service. A little expensive but given the location it’s overall good value. Tsukune was delicious.
  14. G

    Gavharley

    Yorkshire

    15 reviews

    5.0

    15 reviews

    Dined on 29 September 2022

    overall5food5service5ambience5
    Loved it. Great menu with good variety. It's a bit hectic but all adds to the atmosphere. Loved it!
  15. M

    Mmmm

    1 review

    5.0

    1 review

    Dined on 28 September 2022

    overall5food5service5ambience5
    Very good food and staff very friendly and helpful to explain dishes
  16. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 25 September 2022

    overall5food5service5ambience5
    Awesome experience to have good quality Japanese food. Especially the wagyu katsu is delicious. If you like matcha dessert, here is the right choice. Excellent service 👍
  17. EM

    EMPO

    London

    1 review

    5.0

    1 review

    Dined on 21 September 2022

    overall5food5service4ambience4
    Great value for money here. Food was really nice and service was fast. Would recommend
  18. H

    Hunter

    London

    1 review

    5.0

    1 review

    Dined on 15 September 2022

    overall5food5service5ambience5
    Great tofu, katsu curry and good selection of tea and sake! Wonderful atmosphere for a date night. Few vegetarian options but fantastic food.
  19. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on 9 September 2022

    overall4food4service2ambience3
    great japanese vibe :
  20. MO

    MOLF

    London

    18 reviews

    5.0

    18 reviews

    Dined on 1 September 2022

    overall5food5service5ambience5
    Fabulous supper had pre theatre. Great service from Mari. Food a delight.
  21. K

    carolineK

    1 review

    5.0

    1 review

    Dined on 27 August 2022

    overall5food5service5ambience5
    Had my friend birthday there yesterday the staff was soo lovely, got her a card and free desserts. It made her night ! we will be back for sure !
  22. R

    Rachel

    1 review

    2.0

    1 review

    Dined on 25 August 2022

    overall2food2service1ambience2
    The staff was inattentive. Food at best mediocre, not worth the value.
  23. BL

    BeckiL

    London

    1 review

    5.0

    1 review

    Dined on 23 August 2022

    overall5food5service5ambience5
    The most delicious food ever! I let the waiter know we were in a bit of a rush and he sped up our order- very grateful. 10/10 would recommend, we split 3 starters and 3 donburi between 3 people and couldn’t finish it all- very good portion sizes and good value!
  24. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on 22 August 2022

    overall5food5service4ambience3
    Really enjoyed our meal. Thoughtfully prepared comfort food.
  25. P

    Phoebe

    Kent

    1 review

    5.0

    1 review

    Dined on 19 August 2022

    overall5food5service5ambience5
    Wonderful food and people! Made my birthday so special. Go to full lengths! :)
  26. OT

    OpenTable Diner

    London

    1 review

    3.0

    1 review

    Dined on 10 August 2022

    overall3food3service4ambience2
    The agedashi dofu was a bastardised version where the tofu didn’t taste like it was fried and as a result wasn’t crispy. The chicken karaage was poorly marinated, greasy yet over cooked. The gyu-don’s beef was tough, dry and lacked the proper flavours that usually comes from the mirin and soy sauce, yet the beef itself was salty. The rice of the gyudon was also sadly swimming in broth. The separately ordered bowl of white was also not properly cooked. The only dish that worked was the matcha millecrepe.
  27. DW

    DennyW

    Orange County

    3 reviews

    2.0

    3 reviews

    Dined on 4 August 2022

    overall2food4service1ambience3
    Completely forgot one order in our table, and it was not even busy at that time. Front of house quite amateurish.
  28. DJ

    DavidJ

    London

    5 reviews

    4.0

    5 reviews

    Dined on 30 July 2022

    overall4food4service5ambience4
    Excellent and authentic Japanese food. Great service too.
  29. E

    Emma

    London

    2 reviews

    5.0

    2 reviews

    Dined on 30 July 2022

    overall5food5service4ambience4
    Amazing food, can't be faulted in anyway! Fantastic place.
  30. e

    elda1sushi

    London

    10 reviews

    5.0

    10 reviews

    Dined on 27 July 2022

    overall5food5service5ambience5
    Love the eel domburi and their matcha fondant! Very nice service as well.
  31. F

    Ferdinando

    Edinburgh

    1 review

    5.0

    1 review

    Dined on 24 July 2022

    overall5food5service5ambience5
    Great food, friendly staff and a very authentic atmosphere
  32. A

    Aysha

    1 review

    5.0

    1 review

    Dined on 13 July 2022

    overall5food5service5ambience5
    Food was excellent and came quickly! Lovely small place, friendly staff and prices are similar to other restaurants near Piccadilly Circus.
  33. ML

    MeiL

    London

    1 review

    3.0

    1 review

    Dined on 22 June 2022

    overall3food3service4ambience4
    Food was ok. In an area with lots of restaurants it’s just average. Liked that you could use a QR code and pay by card at the table, and split the bill.
  34. AB

    AlbaB

    1 review

    2.0

    1 review

    Dined on 19 June 2022

    overall2food4service2ambience1
    The food wasn't excellent but overall it was tasty, the problem was that I received my dish 10 minutes before my husband so it got a little bit cold, even though we started eating it while waiting for his dish. Many dishes were also not available. Moreover, my husband and I were really offended by the service guy in the end as when we were leaving we kept saying 'goodbye' while he was focusing on the I-pad and replied back in a very unappropriated. We felt very uncomfortable and embarrassed.
  35. BK

    BelindaK

    Brisbane

    1 review

    5.0

    1 review

    Dined on 16 June 2022

    overall5food5service5ambience5
    Great Japanese food, big portions and loved the ambience of the place. Staff were friendly and helpful. Would recommend.
  36. C

    Conor

    1 review

    2.0

    1 review

    Dined on 16 June 2022

    overall2food3service1ambience3
    Okay food, bad service.
  37. FS

    FranciscoS

    1 review

    1.0

    1 review

    Dined on 11 June 2022

    overall1food1service1ambience1
    I am afraid our experience was disappointing and cannot recommend this restaurant. Massive improvement required in all areas including cleanliness and food.
  38. L

    Lulu

    London

    2 reviews

    4.0

    2 reviews

    Dined on 28 May 2022

    overall4food5service5ambience5
    As an Asian who has tried a lot of Japanese food, the food served by Machiya is considered really authentic! Highly recommend Gakyu Katsu, but be careful of the gas and the fire alarm 😄😄
  39. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on 27 May 2022

    overall5food5service5ambience5
    We got a complementary dessert for my boyfriend's birthday!
  40. J

    Jimbob

    London

    1 review

    5.0

    1 review

    Dined on 25 May 2022

    overall5food5service5ambience5
    I've been here a number of times and the food has been consistently great every time. Prices are reasonable and the homemade lemonade is great. They also have a pretty good selection of alcohol.

Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Digital, disposable or sanitised menu provided
    • Common areas deep-cleaned daily
    • Sanitiser or wipes provided for customers
    • Contactless payment available
  • Screening

    • Sick staff prohibited in the workplace
    • Staff temperature check required

FAQs

You can order delivery directly from Machiya Restaurant using the Order Online button. Machiya Restaurant also offers delivery in partnership with Deliveroo. Machiya Restaurant also offers takeout which you can order by calling the restaurant at 020 7925 0333.

Machiya Restaurant is rated 4.5 stars by 103 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

19:00


Booked 21 times today

Order delivery or takeout

Other options

  • Order online
  • Logo image for Deliveroo
Google Map for Machiya Restaurant

5 Panton St, London, Greater London SW1Y 4DL

Additional information

  • Area

    Charing Cross

  • Hours of Operation

    Lunch Wed–Sun 12:00–15:45 Sun 12:00–14:15 Dinner Wed–Sat 17:00–22:00 Sun 17:00–19:45

  • Cuisines

    Japanese

  • Dining style

    Casual Dining

  • Dress Code

    Casual Dress

  • Parking Details

    None

  • Public Transit

    3 min - Leicester Square Station / 4 min - Piccadilly Circus Station / 6 min - Charing Cross Station

  • Payment Options

    AMEX, MasterCard, Visa

  • Additional

    Beer, Counter Seating, Delivery, Non-Smoking, Takeaway

  • Phone number

    020 7925 0333

  • Private party facilities

    For group bookings and private events please contact reservations@machi-ya.co.uk

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