Madisons

4.1
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40 reviews
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£25 and under
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Contemporary British
Madisons, where a great meal, is just the beginning. Maidstone’s exciting new restaurant, offering an eclectic mix of modern British cuisine, with a twist. Arrive early and enjoy pre-dinner drinks and classic cocktails at the bar. After dinner, you can continue your evening in the warm, soulful atmosphere of the heated roof-top lounge bar (Friday & Saturdays from 7pm).

Serving a mix of modern British cuisine inspired by London’s growing and exciting gastronomic scene, with a menu including steaks, seafood, pork belly, salads, fish and sashimi.

The Madisons restaurant-bar is the perfect place to meet for pre-dinner drinks, as well as offering a mix of both classic and contemporary cocktails and the heated Moonlight Bar and roof terrace (open Friday & Saturday from 7pm), is a wonderful way to continue your evening, with its warm soulful atmosphere.

Madisons is also open from 12 noon, Thursday, Friday & Saturday.

FREE WiFi for diners.

Alternative contact number: 07570 765056
What 40 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.4
food
4.2
service
4.4
ambience
4.3
value
Noise · Moderate
82% of people would recommend it to a friend
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RT
London
2 reviews
Dined 7 hours ago
Overall5food5service5ambience5

Tried the lunch menu today and I thought it was fantastic. I had the beef with noodles. Superb

OT
London
2 reviews
Dined 8 hours ago
Overall5food5service5ambience5

Fantastic lunch for great value

C
Kent
14 reviews
Dined a day ago
Overall5food5service5ambience5

Delicious lunch with my wife. Excellent service. Great lunch menu with plenty of reasons to return.

SB
Spain
1 review
Dined 6 days ago
Overall1food4service1ambience1

There was an issue with our table when we first arrived, they then had to move guests who were sat at our table. We didn’t order starters, it took an hour and a half to bring out our mains and another half an hour to bring the bill after we asked twice.

Madisons
Responded 3 days ago

We sincerely apologise for the issues you experienced on your recent visit, but rest assured that all customer feedback is being used to improve the service we provide. We do hope that you choose to visit again and that your next visit will be 100%

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DL
1 review
Dined 6 days ago
Overall4food3service3ambience3

Food was lovely, staff were friendly very helpful,the place looks great , would defo go back

Madisons
Responded 4 days ago

Thank you for the review and feedback Debbie. We look forward to seeing you again soon and hopefully earning that 5th star.

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BK
Kent
1 review
Dined 6 days ago
Overall3food3service2ambience3

A few teething problems staff not trained properly,food was cold

Madisons
Responded 3 days ago

We apologise sincerely for the problems you experienced and rest assured that all customer feedback is being used to look at ways to improve our service. Hope to see you again soon and that your next visit will be perfect.

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KB
Kent
1 review
Dined on 21 February 2020
Overall4food4service5ambience5

Lovely food and great atmosphere. Would recommend

Madisons
Responded 4 days ago

Thank you for your review Kevin. We hope that you return soon and we can gain that final star :-)

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l
Kent
4 reviews
Dined on 21 February 2020
Overall4food4service5ambience4

Classy, stylish and elegant surroundings. Excellent service, and great ambience. A much needed alternative venue in Maidstone. There is the option of the upstairs rooftop terrace and cocktail bar, although you do get the slight smell of smoke coming through to the bar area. Dj in corner, with option to dance on small dancefloor, if you wish to. bar staff downstairs, were polite, professional and knowledgeable. Upstairs somewhat younger, and still learning the cocktail recipes.

Madisons
Responded 4 days ago

Thank you for your review. Rest assured that your feedback is being used to look at ways to continually improve our service. We hope to see you again soon and hopefully gain that final 5th star.

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CH
1 review
Dined on 21 February 2020
Overall5food5service5ambience5

It was my birthday meal and service good and ambiance was fantastic! Highly recommended! The moonlight bar after was also cool with great tunes to dance too. Will definitely be back.

Madisons
Responded 4 days ago

Thank you so much for the 5-star rating and review Claire. We look forward to seeing you again soon.

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SW
Kent
1 review
Dined on 20 February 2020
Overall3food2service3ambience2

I was really looking forward to this new restaurant. Disappointed with the food, I don’t mind paying for good quality but felt Madisons lacked the quality

Madisons
Responded 4 days ago

We are very sorry to read that your visit to Madisons wasn't up to your expectations and invite you to contact us so that we might gain a better insight into your comments. Please rest assured that all customer feedback is being used to look at ways to improve our service.

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OT
Kent
1 review
Dined on 20 February 2020
Overall5food5service5ambience5

Came tonight with my wife for a lovely meal and WOW what a brilliant restaurant a little bit of London in Maidstone. Just what the town needs. No where else like this in Maidstone. The food was cooked to perfection and really lovely presented. The staff where really friendly and nice a service above and beyond. I have now found my place to eat in Maidstone once again. Thank You Madisons. I will be recommending to all my family and friends and i will definitely be coming back.

Madisons
Responded 4 days ago

Thank you so very much for the 5 star review and lovely feedback. We look forward to seeing you again soon.

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OT
1 review
Dined on 15 February 2020
Overall5food5service5ambience5

Birthday meal... waited on by Veronica fantastic service by this young lady also given a free bottle of Prosecco by the restaurant, fabulous touch, food very good and a great value

Madisons
Responded on 18 February 2020

Thank you so much for the 5-star rating & review. We look forward to seeing again soon.

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OT
Kent
1 review
Dined on 15 February 2020
Overall5food5service5ambience5

The price seems expensive for the food but once you taste it, it is so worth it! The food is amazing and the atmosphere is great, would totally recommend!!

Madisons
Responded on 18 February 2020

Thank you so very much for your rating and review. We are very pleased to read that you enjoyed your recent visit to Madisons and we look forward to seeing you again soon.

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SH
1 review
Dined on 14 February 2020
Overall4food4service4ambience4

The ambiance in the restaurant was perfect.

The Staff in the roof top bar need better training.

The spirits and light tonic water run out on numerous occasions.

The singer on Friday night upstairs was awesome. He should be booked more often.

BC
Kent
1 review
Dined on 14 February 2020
Overall5food5service5ambience5

I would definitely recommend Madisons to my friends and family.
The only thing I can possibly comment is that the service was extremely quick.
I had received my bottle of wine, starter and main within 40 minutes. I usually would like the service to be this quick but the ambiance of Madisons deserved to be enjoyed a little longer.
The environment and quality of food compensated for the rushed feel of our meal though.
Staff were lovely and attentive and the singing entertainment was perfect.

Madisons
Responded on 18 February 2020

Thank you for your 5 star rating and feedback Becky. We look forward to seeing you again.

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MR
1 review
Dined on 14 February 2020
Overall5food5service5ambience5

Perfect evening and food was delicious. Service was very good considering it was a busy night. Would definitely recommend. Matt and Tracy

Madisons
Responded on 18 February 2020

Many thanks for the 5-star rating and review Matt. We look forward to seeing you again soon.

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C
Kent
15 reviews
Dined on 14 February 2020
Overall5food5service5ambience5

Fantastic evening for Valentines night. Food was exceptional and service impeccable. The singers were the icing on the cake for a great evening. Perfect Valentines evening. We will be back!

Madisons
Responded on 18 February 2020

Thank you for your 5 star review. We look forward to seeing you again.

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SW
Kent
1 review
Dined on 14 February 2020
Overall5food5service5ambience5

Lovely evening for Valentine’s Day, not too expensive and good food!

Madisons
Responded on 18 February 2020

Thank you very much for the 5-star review Sophie. We hope to see you again.

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CG
Kent
2 reviews
Dined on 14 February 2020
Overall4food4service5ambience5

Food was nice but the chicken dish was dry, not enough sauce. Chocolate pudding was not nice. We were sat at the top near the kitchens but unfortunately there must have been a staff door that was being left open which was letting in a freezing draft and the strongest smell of smoke. We did complain and our waiter went straight out and shut the door. He was exceptionally attentive. 5stars for him. No one up stairs but I should think on a busy night this will be a nice place to go. We will definitely be back to give it another try.

Madisons
Responded on 18 February 2020

Thank you Carla for your rating and review. Please rest assured that your feedback has been used to improve our service and eliminate these teething issues. Hope to see you again soon and that your next visit will be perfect and hopefully we'll earn that 5th star.

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SM
London
1 review
Dined on 14 February 2020
Overall2food3service3ambience5

Food was disappointing, some of it not cooked fresh! The staff were very young and inexperienced! Not very good supervision/management on the floors!

Madisons
Responded on 18 February 2020

We are very sorry to read that your recent visit was not a positive experience. We apologise sincerely for the problems you experienced and rest assured that all customer feedback is being used to look at ways to improve our service. Hope to see you again soon and that your next visit will be perfect.

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AS
Kent
1 review
Dined on 14 February 2020
Overall5food5service5ambience5

I took my other half on valentines day there (evening time). The whole course from start til end was amazing. Especially starters! Atmosphere was so lovely and relaxed. We really enjoyed it. Thank you!

Madisons
Responded on 18 February 2020

Thank you so much for you rating and feedback Alex. We hope to see you again soon.

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PE
Kent
2 reviews
Dined on 14 February 2020
Overall4food5service5ambience5

We was greeted with a friendly smile at reception and the bar,our waiter and waitress were attentive. As this is a new venture I was pleased how well it was done.

Madisons
Responded on 18 February 2020

Thank you Peter for rating and reviewing Madisons. We hope to see you again soon and earn that 5th star.

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m
London
5 reviews
Dined on 8 February 2020
Overall1food2service2ambience4

Without beating around the bush it wasn’t great! The restaurant decor is nice, keeping the bar and roof terrace is lovely but at the moment the kitchen and staff can’t keep up. It was slow and messy from the start....no cloakroom host, 15 mins to make 4 drinks at the bar, 20mins to take an order at the table, 30 mins to get a beer and bottle of wine whilst checking 3 times what I wanted. The food eventually arrived and was ok, the potential and flavours are there but because it was so slow you could tell it could’ve been far better and far hotter! Our second bottle of wine never arrived and we didn’t venture to a dessert menu as it was already 3 hours into the meal. The waitresses were apologetic, when they eventually got round to see you after fixing everyone’s issues and I felt for them. Personally I think there needs to be ownership to each role rather than everyone heading to the bar or kitchen at once. I also think that the management should have stepped up and spoken to each table, a complimentary drink and an apology goes a long way. Instead most tables walked out and I only paid for the drinks!
It’s new, it could be great but it certainly needs work!! Interested to see a review in 6 months!

Madisons
Responded on 18 February 2020

We are very sorry to read that your visit to Madisons was not positive. We apologise sincerely for the issues you experienced on our first big weekend after opening and please rest assured that these issues have been addressed and rectified. Your feedback has directly helped us to improve our service. We do hope that you choose to re-visit and we are confident that you will see that these teething issues have been resolved.

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OT
London
1 review
Dined on 8 February 2020
Overall1food1service1ambience4

Upon arrival no one was behind the welcome desk, we weren’t asked if we wanted our coats taken. Our waitress was lovely, came over with water and took our drinks order we waited for over 30 minutes for our drinks, should of been a sign of things to come.
Our food order was taken, the Mezze for 2 looked like a meal for one, and at £12 you’d expect more. Then we continued to wait over 2 hours for our mains of which 3 came and 1 didn’t arrive until after the 3 had al finished eating. It was an absolute shambles. There weren’t enough staff, apparently there were issues in the kitchen. People were walking out left, right and centre not paying for their meals. It just was awful, shame as it looks like it could have potential but failure on management that evening I would say.

Madisons
Responded on 18 February 2020

We are very sorry to read that your visit to Madisons was not positive. We are sincerely sorry for the teething issues you experienced on our first big weekend after opening and rest assured that these issues have been addressed and resolved. Your feedback has directly helped us to improve the service we provide. We do hope that you choose to re-visit and we are confident that you will see that these teething issues have been rectified.

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OT
Kent
1 review
Dined on 8 February 2020
Overall4food5service4ambience4

Good food, came out quickly and was tasty. Cocktails were lovely too

Madisons
Responded 4 days ago

Thanks for the feedback. We hope to see you again and hopefully gain that final star.

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m
1 review
Dined on 8 February 2020
Overall5food5service5ambience5

Fantastic night thank you for a great evening and great food

Madisons
Responded on 18 February 2020

Thank you for the 5 star rating and review. We hope to see you again soon.

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GL
1 review
Dined on 7 February 2020
Overall5food5service5ambience5

This was our first time at the newly opened Madison's. It was nice to reminisce on the building, previously known as Strawberry Moons. The last time we were in the building was clubbing 13 years ago!!!!

We would definitely recommend the restaurant and rooftop terrace for a quality evening out in Maidstone.
The only problem we experienced in the restaurant was a little bit of a wait in between of courses due to a computer system error. But the waiting staff and restaurant manager were very quick to apologise and explain the situation, while offering us a complimentary drink.

Overall we can't fault the service, food and cocktails. Definitely will be going back.

Madisons
Responded on 10 February 2020

Thank you for the 5-star review and we appreciate your feedback. We did have a couple of teething issues with the computers that resulted in some delays, but these have been addressed and are now resolved. We are very happy that you enjoyed your visit overall and we look forward to seeing you again soon.

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RT
London
2 reviews
Dined on 6 February 2020
Overall5food5service5ambience5

Fantastic meal in a fabulous restaurant. Highly recommend. 5 stars

Madisons
Responded on 10 February 2020

Thank you for the five-star review, we very much look forward to seeing you again.

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LS
Kent
3 reviews
Dined on 1 February 2020
Overall3food4service1ambience4

I wouldn’t recommend until 6 months has past and they have recruited more staff. The staff there are fabulous but there is not enough of them. Kitchen can’t cope with the amount of orders (might just been 1st weekend opening teething problems) our waiter rob was amazing and kept us up to date . But 1 hour 20mins for starters and mains a further 45 mins didn’t get dessert as it would be far too late

Madisons
Responded on 18 February 2020

We are very sorry to hear that your visit to Madisons was not a good one. We apologise most sincerely for the issues you experienced on our opening weekend and please rest assured that these issues have been addressed and resolved. Your feedback directly helped us to improve the service we provide. We do hope that you choose to re-visit and we are confident that you will see that these teething issues have been rectified.

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OT
Kent
1 review
Dined on 1 February 2020
Overall5food5service5ambience5

The decor is amazing and atmosphere was buzzing and food just made our night special

Madisons
Responded on 18 February 2020

Thank you for your 5 star rating and review. We hope to see you again soon.

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VI
1 review
Dined on 1 February 2020
Overall5food5service5ambience5

Service food and ambiance was all 10/10. I would return every weekend if I could!

Madisons
Responded on 18 February 2020

Many thanks for the 5 star rating. We look forward to seeing you soon.

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OT
London
2 reviews
Dined on 1 February 2020
Overall5food5service5ambience5

I went there last night and had a fantastic evening, a lovely meal and buzzy atmosphere, the pork belly skewers are amazing! Then went up to the rooftop bar after for cocktails, we will be back soon!

KT
1 review
Dined on 1 February 2020
Overall1food2service1ambience1

Food was an hour late,then when the mains were given to us the starter plates were still in front of us. The staff had no training. The bar was cramped. The food was cold and had been sitting under a hot light and had shrivelled up. The waitress gave us the bill instead of asking if we wanted dessert. The manager came over for feedback and wrote down our concerns saying he would invite us back "on him" and took down my mobile number and email address and as we left, I found the price of paper (with my details on it) on the floor and haven't heard anything since. Poorly run, no training, bad food, wouldn't go back even if it was free!

Madisons
Responded on 18 February 2020

We are very sorry to read that your recent visit was not a positive experience. We apologise sincerely for the problems you experienced and rest assured that these troubles have been addressed and now rectified. Your feedback has been used to improve our service. We do hope that you choose to re-visit at some point and you'll see that these teething issues have been resolved.

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OT
Kent
2 reviews
Dined on 1 February 2020
Overall5food5service5ambience5

Great food, fun atmosphere, great waiter ! Booking again for a couple of weeks time

JS
Kent
1 review
Dined on 1 February 2020
Overall5food5service5ambience5

Had a wonderful meal in the very comfortable restaurant and drinks in the rooftop terrace after. Fillet steak cooked perfectly and a lovely tasty creamy sauce, too full for a dessert!

Madisons
Responded on 18 February 2020

Thank you very much for the 5 star review. We hope to see you again soon.

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OT
1 review
Dined on 31 January 2020
Overall5food5service5ambience5

Very friendly staff, and very smart. The place was very well set up. And the food was really nice

LB
1 review
Dined on 31 January 2020
Overall5food5service5ambience5

Great food, very friendly and attentive staff. Would definitely return

KS
1 review
Dined on 31 January 2020
Overall5food5service5ambience5

The food was amazing and the service was lovely we thought it was quiet expensive but very much worth every penny definitely will be returning

JD
London
1 review
Dined on 29 January 2020
Overall4food5service3ambience5

We came on opening night, so came with not too high expectations. The place is beautiful and our food was delicious, all three courses !! Service was slightly confused but expected as all staff are new. Wine was cold and tasty. Really looking forward to coming back again. I imagine it will be great for groups as there was a really lively atmosphere with the DJ in the restaurant, nice touch.

Much needed addition to Maidstone...

Madisons
Responded on 10 February 2020

Thank you so much for the review Joanna. We very much appreciate the feedback and we hope to see you again soon.

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JF
Kent
1 review
Dined on 29 January 2020
Overall4food5service4ambience4

Nicely refurbished, bright, spacious an twinkly!
Pleasant staff if a little nervous. Food good, wine reasonably priced as the martinis!
The kitchen MUST pay attention to diners requests on how THEY want their steak cooked! Also, PLEASE use HOT plates. We will go back for another try soon. Nice to have a RESTAURANT in Maidstone.