The venue was recommended by a friend. There’s a nice outside area for a casual meal or drinks with friends on those sunny days. It’s paved and a little character-less but well kept and better than most for a town location. My wife thought the restaurant was a little bleak (we haven’t been together and she met with friends in the garden). It was quiet when I ate with a pal at 19:00 but filled out as the evening went on. I thought it was okay and perhaps better than most around the area. Choice and quality of food was good. Staff were approachable and very helpful. I’d happily go back and recommend it to friends.
When we arrived we were greeted like old friends although none of us had been there before. The staff were very pleasant and helpful. We ordered 5 meals,one duck, one Caesar salad, one bass and two fish and chips.
There was a long wait for the meals. When they did come, the duck was fine, but the bass was cold, the Caesar salad had tomatoes in it and only one fish and chips arrived. After a long delay,the rest of us had nearly finished, a staff member appeared to say there had been a mishap in the kitchen and they were now cooking a fresh fish and chips. Another long delay, by which time the rest of us had finished and it appeared. The fish was very small and the chips not properly cooked. In fairness we were not charged for that meal, but it was very disappointing dining experience..
Lovely food. Front of house staff also lovely. Service however is so, so slow. Took nearly two hours for a two course meal. It wasn’t even busy. I would not return based on this I’m afraid. I felt sorry for front of house staff who were clearly embarrassed about the time it took for food to arrive.
Although the food was ok the noise level was so loud that it spoilt the evening. There was a wedding reception in full swing in the adjoining room. As both rooms share the same bar, the loud party music filtered through to the restaurant making it impossible to have a conversation with the people on our table. I would have appreciated a mention of the wedding that night so I could have made the decision to book elsewhere if I chose to. Also three beers were sent back as they were flat. A very disappointing evening.
Great food - lovely ambiance- lovely garden. Thank you
No member of staff came over to take our order after 15mins so I had to go to the bar. It then took them an hour after ordering our meals for them to tell us they no longer had roast beef! We left and went to the dancing moose for food.
Lovely decor, great staff and we had huge expectations for Sunday roast. Unfortunately the beef rump was far too chewy and they should consider a different cut. Cauliflower Cheese was very poor with hardly any cheese and just the base roux. The roast potatoes were appalling, hardly even cooked never mind roasted. Finally the veg was undercooked. I like al dente veg but this was just under cooked. I would consider going back for the pub ambiance and maybe try another dish but for Sunday Roast just not good enough.
First time there, we all really enjoyed the food, even the kids were happy. Will definitely be going back
Lovely meal and great service, we shall return! Thank you
Great food, lovely outdoor area. We brought 3 children and they were well catered for too. Customer service was excellent.
Food was very nice. Starters particularly good. Can definitely recommend the cheese souffle.
Very noisy though and the staff, while very pleasant and friendly were struggling a bit.
This is the 4th time we have visited Maison Sax and the food has always been of a very high standard. This time we sat out in the garden, which was very pleasant. However, the place was not particularly busy and yet we had to wait quite a long time to order our desserts - in the end one of our party went in to ask for the menus.
Lovely place to eat, the food was nice and warm.
We enjoyed a thoroughly delicious meal, the staff were attentive if a little inexperienced. Would recommend.
A lovely day weather wise, so we chose to move to the garden, which was no bother for the staff to move us.
Fabulous food, the roasts just get better and better.
This was our first visit to the restaurant and we were pleasantly surprised by the quality of the food and the general experience. Would definitely go again.
Took friends there - first time for all of us, although I had popped in for a drink to check it out previously.
Service was very attentive, food was great and an overall lovely experience. Would def go back again!
The service was great and the food delicious - the monkfish was a real highlight. I would only say the banoffee creme brulee was a little odd and may need reconsidering.
Delicious food, great service, what more could you ask for!
First time with a lovely evening at Maison Sax, waiters were very attentive without being intrusive. Fantastic food, will be going back very soon.
This was my third visit. A beautifully styled venue, inside and out. The restaurant, bar and outdoor seating are 3 separate areas, each with its own style. The outdoor area is wonderful in good weather. Good food, well cooked and beautifully presented. Service is very friendly, if sometimes a bit slow.
Went for Sunday lunch absolutely delicious , staff friendly and attentive will definitely be returning would highly recommend.
I’d recommend the food as it was very nice but although the service started off very well it went down hill as time went on.
The staff gathered behind the bar more than they tended to diners and it took a while to get anyones attention to clear the plates and get a dessert menu.
But with reservations in terms of atmosphere and service
Great start with drinks in the sun on the terrace. Great menu to choose from. Enjoyed the Chateaubriand. No problem swapping fries for new potatoes. All accompanied with plenty of wine. Great evening had by all. Will definitely return.
Lovely people and a lovely dinning experience. We will definalty be back.
Nice get together with friends, we sat in the garden which was lovely as it was such a nice day, waitress came to see us few times to make sure we were happy.
Only one criticism I have which was there wasn’t much of a vegetarian option so I settled for a light bite of new forest mushrooms on sour dough bread, had there been more options I would have probably opted for more of a meal than the light bite.
But overall will definitely come here again as very relaxing atmosphere.
Once again lovely Sunday lunch and fab service!
Another fantastic lunch, thank you to all the team
Second visit for Sunday lunch; really friendly staff and the Roast outstanding.
Was seated and waited 20 mins to be served at which point we left the restaurant and found breakfast in Penn hill.
Superb meal in a vibrant atmosphere. Have been once before and cannot wait to visit again. #Recommended
Lovely evening. Great food
Bar area noisy for a while
Our first time here for food we’ve popped in for coffee before and we absolutely loved it! The food and service was brilliant we will definitely be back!
Once again a fabulous Sunday roast. Staff are fantastic...we just pop in for a quick lunch...they are super efficient at serving us quickly and very friendly. We love it.
Nice garden. Staff were friendly but inattentive. Had to call them over every time. Preserved lemon totally overpowered the sea bass and was unpleasant to eat. Veg extra. Dessert was nice. The noise level (of diners chatting etc) is very loud and uncomfortable.
Fabulous menu and food, staff are friendly and professional making our night feel special.
We had a lovely lunch, the food was delicious and great value. The restaurant is beautiful and we’ll definitely be back. The staff were wonderful and great with the kids however, it was very slow. I struggled to get anyone’s attention at all, we had to ask for the dessert menu some time after everything had been cleared away and ended up paying at the bar as we left because no one came with the bill. If it had been busier I’d have understood but it was very quiet. I can’t take away from anything else. And I don’t generally leave reviews. It’s such a lovely place and maybe it was an off day.
Enjoy the food. Great outdoor seating area. It’s a bit noisy in the main restaurant, bar is better, but could do with a few more soft furnishings
We’ve been here a few times and what stands out for us is the food consistently superb. Can’t recommend highly enough.