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Maison Sax

4.4
4.4
383 Reviews
£26 to £40
British

Welcome to Maison Sax. We look forward to serving you soon!

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2 people

December 2021
Mon
Tue
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19:00


Booked 12 times today
  • Dining style

    Casual Dining

  • Cuisines

    British, Contemporary French

  • Hours of Operation

    Tue–Sat 12:00–23:00
    Sun 12:00–20:00

  • Phone number

    01202 612150

  • Payment Options

    AMEX, MasterCard, Visa

  • Dress Code

    Casual Dress

  • Area

    Poole

  • Additional

    Bar/Lounge, Beer, Beer Garden, Cocktails, Full Bar, Gender Neutral Restroom, Indoor Fireplace, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Wheelchair Access, Wine

Menu

At present, we do not have menu information for this restaurant. Please see their website or wait to visit the restaurant to learn more.

What 383 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.3Food
  • 4.3Service
  • 4.3Ambience
  • 4Value

NoiseModerate

Loved For

  • Dorset

    Group Bookings

  • Dorset

    Lunch

  • Dorset

    Neighbourhood Gem

  • Dorset

    Outdoor Eating

  • Dorset

    Most Booked

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Filters

  1. B

    Blondie14

    Edinburgh

    5 reviews

    3.0

    5 reviews

    Dined 5 days ago

    overall3food4service2ambience3

    We had a 2pm booking yesterday for Sunday lunch. Our orders were taken quite promptly but we didn't end uip getting our dinner until 3pm. It was very busy & we were not in a hurry so ok on this visit. The main course was lovely very well cooked & presented. We then ordered puddings but unfortunately two of our party were delivered with the wrong puddings not once but twice! In the end we had to cancel these two as the rest of us had eaten ours. We had somebody elses wine added to our bill in error but this was rectified immediately & apologies given. Although there were some mishaps we would still go back as the food is very good & it's a lovely pub. The staff are also very nice & when things go wrong recity it quickly. I would have probably offered free coffees as a gesture of goodwill.

  2. M

    Mitchellsis

    London

    3 reviews

    5.0

    3 reviews

    Dined 5 days ago

    overall5food5service5ambience5

    A really lovely Sunday lunch, well cooked and well presented. The menu offered other dishes that would appeal to those who don't want the roast dinner. Will definitely return.

  3. CM

    ClaireM

    Dorset

    1 review

    4.0

    1 review

    Dined 5 days ago

    overall4food2service3ambience4

    The service was very good but unfortunately the Chicken from the Grill was very dry for the 2 people that had it in our group.

  4. GH

    GabrielleH

    1 review

    5.0

    1 review

    Dined on 24 November 2021

    overall5food5service5ambience5

    Lovely venue. Attentive staff. Interesting food. Would recommend.

  5. TP

    TimP

    Dorset

    1 review

    5.0

    1 review

    Dined on 24 November 2021

    overall5food5service5ambience5

    I have visited Maison Sax a few times, the food and service are always exceptional and great decor and surroundings, highly recommended.

  6. M

    Michaelac

    1 review

    3.0

    1 review

    Dined on 20 November 2021

    overall3food1service1ambience2

    I asked not to be near the door but we were right outside of the kitchen door and very close to the bar which wasn’t the best-seated location at all, however, this is not the main concern/complaint but this didn’t add to a great experience at Maison Sax. We have eaten with them on many occasions but this Saturday was the worst experience we have had. The cheese soufflé as a starter was overcooked, burnt, and dry, the soup was luke warm and no soup spoon was provided until several minutes after it arrived. However, my main complaint is regarding one of the meals, which was ordered as the Cornfed Buttermilk Chicken burger but it was requested to be served without the bun, a simple request, however, the dish that arrived was a small, deep-fried chicken thigh, a few chips, and a garnish, in fact, nothing like the order, nor is it similar to anything you have on your menu, which makes it even harder to understand how this happened. Unfortunately, the staff were extremely inexperienced and did not check throughout our meal if everything was okay, even though they could see it was not being eaten, we did try to catch the attention of someone which we managed right at the end, explained that this was incorrect and we were unhappy, neither the manager nor maitred came to apologies or offer any explanation to this, which I find quite unprofessional for a venue of your standing. We did comment on the issue with the food to a very young, inexperienced waiter who did his best to deal with it but clearly was unsure what should have been done. It’s not very often I will write to complain however the meal we had and service we received was not acceptable, especially from an establishment aiming to deliver high class service and food, which on this occasion we felt was below parr for Mason Sax.

  7. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on 20 November 2021

    overall5food5service3ambience4

    Overall good, staff were being trained but all was good

  8. s

    suzy

    London

    7 reviews

    3.0

    7 reviews

    Dined on 14 November 2021

    overall3food4service2ambience5

    Usually wonderful service but this time service very poor seems not enough servers ? We had to wait a long time some orders did not arrive

  9. SC

    ShaunC

    London

    1 review

    4.0

    1 review

    Dined on 14 November 2021

    overall4food4service4ambience3

    An excellent location for lunch with lots of outdoor space as well. Food and service was very good indeed. Loved the cheese room and some of the fine wines to choose from. The venison Wellington was absolutely delicious.

  10. C

    Carmy

    Dorset

    2 reviews

    5.0

    2 reviews

    Dined on 14 November 2021

    overall5food5service5ambience5

    Delicious Sunday roast and great service - all the team were very attentive and felt well looked-after

  11. R

    Rajiv

    1 review

    5.0

    1 review

    Dined on 13 November 2021

    overall5food5service5ambience5

    The cheese souffle is amazing then the mains are very filling. Would recommend to all those in the area!

  12. S

    Summer

    1 review

    5.0

    1 review

    Dined on 13 November 2021

    overall5food5service5ambience5

    Went here for a birthday dinner with my two children and husband. The food was outstanding, service very good and not noisy so you can hear what is being said. Would recommend and will be back. Thank you

  13. BD

    BronwynD

    1 review

    5.0

    1 review

    Dined on 13 November 2021

    overall5food4service5ambience5

    My husband and I ate here for the first time last night. Food was great, ambience and service were fantastic. Special thanks to Marcus who was very attentive, informative and even managed to cope when my over enthusiastic husband went in for a hug when he was trying to serve other customers! Although the bar next door is separate, it adds another dimension and means you can keep going without leaving the venue. Fantastic outdoor seating and the DJ made it a perfect night. We will be back.

  14. M

    Mandyc

    New York Area

    1 review

    3.0

    1 review

    Dined on 12 November 2021

    overall3food5service1ambience2

    Food was amazing , very tasty and a lot of choices, service wasn’t the best, we had to keep asking for things, Prosecco arrived with the cork still in and we waiting about 10 minutes for glasses, food order was taken wrong but was great when it arrived. The noise level is very high yes there was a large table of people, we were the table next to them and we actually couldn’t have a conversation without having to shout to each other, so wasn’t a straight forward relaxing meal with friends unfortunately.

  15. OT

    OpenTable Diner

    Dorset

    2 reviews

    4.0

    2 reviews

    Dined on 9 November 2021

    overall4food3service3ambience3

    Monkfish poor & other fish dishes on line not on the menu

  16. s

    suzy

    London

    8 reviews

    5.0

    8 reviews

    Dined on 7 November 2021

    overall5food4service5ambience5

    really good as always ! very welcoming , service excellent and food always really good .

  17. CW

    ChristinaW

    1 review

    5.0

    1 review

    Dined on 5 November 2021

    overall5food5service5ambience5

    The food is always amazing and the service is excellent. Can not fault Maison Sax

  18. B

    Beatie

    London

    1 review

    5.0

    1 review

    Dined on 31 October 2021

    overall5food5service5ambience4

    Best Sunday Roast we have had in a very long time. The staff were very helpful too so can highly recommend and we will definitely be back !!

  19. TK

    TheKnitter

    London

    1 review

    4.0

    1 review

    Dined on 31 October 2021

    overall4food5service5ambience4

    Very attentive & friendly staff Fabulous food with a great varied choice . Not the cheapest Sunday lunch but well worth the money

  20. C

    Crab

    New York Area

    3 reviews

    3.0

    3 reviews

    Dined on 30 October 2021

    overall3food4service2ambience1

    Food was very nice however the overall experience wasn’t great as the noise level of the music being played was awful. Not sure why they had the music so loud, but it totally spoilt the experience. I think there was some kind of party going on upstairs and there seemed to be dancing in the bar. I think they need to decide whether they are a nightclub or restaurant as the two don’t mix.

  21. BA

    BlueAngel6

    Dorset

    1 review

    4.0

    1 review

    Dined on 24 October 2021

    overall4food4service3ambience4

    We enjoyed our meal. The service was rather slow. We had been seated for 45 minutes before our order was taken. The choice of starters was slightly disappointing and the beef was rather tough. The staff were pleasant and the new decor in the bar area is stunning (you should stop calling it the bar area as it is a high class restaurant now)

  22. KF

    KealeyF

    1 review

    2.0

    1 review

    Dined on 23 October 2021

    overall2food2service2ambience3

    Food was disappointing. We got given someone else’s bill. Overall we would not rush back.

  23. S

    markS

    Dorset

    1 review

    2.0

    1 review

    Dined on 23 October 2021

    overall2food4service1ambience2

    The staff were terrible, no welcome at door, so wandered into the bar where the barman tried to check our names on the list but failed. A waiter then arrived and took us to our table. The food was delayed 35 minutes for the starter and another 30 mins for the main courses. Staff asked if we wanted another drink, we said we ordered them 10 minutes ago and are still waiting. No table service to speak of, wine was brought to the table and put in an ice bucket, wine not topped up by staff, we continually looked for staff to order more drinks. The menu for desserts was a badly cut small sheet of paper with some else's food stains on, so we asked for the bill to leave. Bill came and again no staff to pay, so paid at the bar and left,. For the price Maison Sax charges the experience does not equate, on my booking form I said this was my girlfriend's birthday no mention whatsoever. I DO NOT RECOMMEND this restaurant.

  24. JE

    JacquelineE

    London

    4 reviews

    5.0

    4 reviews

    Dined on 23 October 2021

    overall5food5service5ambience5

    As always I can't fault it! Everything was spot on - thanks team.

  25. k

    katies

    1 review

    4.0

    1 review

    Dined on 20 October 2021

    overall4food4service4ambience4

    Lovely roast will definitely go back for more. Staff were very friendly and not too busy.

  26. SS

    SaraS

    Dorset

    1 review

    3.0

    1 review

    Dined on 17 October 2021

    overall3food5service2ambience4

    Food was amazing, service wasn’t great, staff were friendly enough but forgot orders and 45 minutes -1 hours wait between courses wasn’t great.

  27. BK

    BrigK

    Dorset

    1 review

    4.0

    1 review

    Dined on 17 October 2021

    overall4food4service4ambience4

    Booked for Sunday lunch at 2pm. Outside in covered booth as we had our dog. It was very quiet when we arrived. We were given a glass of prosecco each as we'd booked which was a lovely touch. Food was delicious and lots of it. Not cheap but worth it. The garden did fill up with families and lots of children as the afternoon went on. Service was good but as we were out far side of garden it was hard to catch their attention sometimes.

  28. J

    Jasmine

    1 review

    5.0

    1 review

    Dined on 16 October 2021

    overall5food5service5ambience5

    Amazing service and attention to detail. Delicious chicken burgers and loved the limoncello at the end! Can’t wait to return!

  29. TS

    TrevorS

    1 review

    3.0

    1 review

    Dined on 16 October 2021

    overall3food3service4ambience2

    We were a table of six who ate in the bar as could not get a table in restaurant. Food was ok but one dish which should have come with kale was served with beans, despite asking, no explanation was given. At first sound level was fine but when disco started we could hardly hear each other speaking & left earlier than expected because of this.

  30. H

    Hannahp

    1 review

    5.0

    1 review

    Dined on 15 October 2021

    overall5food5service5ambience5

    From start to finish our experience was fantastic. Food and service exceeded our expectations, the best meal we have had for a very long time. Our new favourite place :)

  31. SS

    SallyS

    Dorset

    1 review

    5.0

    1 review

    Dined on 15 October 2021

    overall5food5service5ambience5

    Lovely beef wellington was the special perfectly cooked Ordered some triple cooked chips and they were exceptional Lovely dessert The restaurant was full by the time we left great layout and a beautiful cheese room

  32. SJ

    StepJJ

    Hampshire

    3 reviews

    5.0

    3 reviews

    Dined on 10 October 2021

    overall5food5service4ambience4

    First and foremost I'd recommend the Sunday lunch at Maison Sax (and other meals for that matter). Organisation and service were good and the food (duck and lamb) were very tasty. If I would make one suggestion it would be to put less garlic in the gravy or stock but that's a personal preference.

  33. A

    Abster

    Dorset

    2 reviews

    5.0

    2 reviews

    Dined on 9 October 2021

    overall5food5service5ambience5

    First visit, great food, really nice ambience in the restaurant. Left our twenty something kids to progress to the bar for cocktails. Great evening.

  34. MN

    MarkN

    London

    1 review

    4.0

    1 review

    Dined on 7 October 2021

    overall4food5service5ambience4

    Small menu, but as a result all very good. Great service from Marco too

  35. LS

    LSaf

    1 review

    4.0

    1 review

    Dined on 3 October 2021

    overall4food4service4ambience4

    Ordered a roast dinner... but as we had booked a later table and not pre ordered - there was nothing left so was missing all the bits that make up a roast dinner. The food that did arrive was delicious so we couldnt complain but The restaurant were very understanding to our dissapointment and kindly gave us desserts on the house! very kind and welcomed gesture. they explained the process to avoid it happening again and we booked in a future table with the manager and did exactly that :)

  36. DH

    DeniseH

    1 review

    4.0

    1 review

    Dined on 2 October 2021

    overall4food4service4ambience4

    Very impressive and while the restaurant was clearly suffering from lack on staff, The ones that were there were excellent and kept you informed of any delays.tough times out there for hospitality but I’d definitely return. The guy doing DJ was brilliant and music choices great.

  37. s

    skinny

    Dorset

    4 reviews

    5.0

    4 reviews

    Dined on 30 September 2021

    overall5food4service5ambience5

    Wonderful venue and great service - freshly cooked food.

  38. PW

    PeterW

    1 review

    5.0

    1 review

    Dined on 26 September 2021

    overall5food5service5ambience4

    Food was very good. Everybody was very helpful with reservation changes and our special needs. The team were very attentive but not overpowering. Very enjoyable Sunday afternoon in great surroundings

  39. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on 25 September 2021

    overall5food5service4ambience4

    Great food and atmosphere ,and outside seating was great as it’s got heaters.Staff very friendly and good service.

  40. s

    sam15

    Dorset

    2 reviews

    5.0

    2 reviews

    Dined on 19 September 2021

    overall5food5service5ambience5

    A great restaurant in a lovely location with good staff and fantastic food , much needed in Ashley Cross

FAQs

Maison Sax is rated 4.4 stars by 383 OpenTable diners

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.

Make a booking

2 people

December 2021
Mon
Tue
Wed
Thu
Fri
Sat
Sun
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
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21
22
23
24
25
26
27
28
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30
31
1
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8
9
19:00


Booked 12 times today
Google Map for Maison Sax

20 Britannia Road Poole, Dorset BH14 8BB

  • Area

    Poole

  • Hours of Operation

    Tue–Sat 12:00–23:00
    Sun 12:00–20:00

  • Cuisines

    British, Contemporary French

  • Dining style

    Casual Dining

  • Dress Code

    Casual Dress

  • Payment Options

    AMEX, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Beer Garden, Cocktails, Full Bar, Gender Neutral Restroom, Indoor Fireplace, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Wheelchair Access, Wine

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