Dined in rear garden booth which is very nice, because inside can be a bit soulless as experienced on other visits, service was also very good, had one of the Daily specials Chateaubriand for 2, requested cooked medium, arrived well done and quite dry and bland, shocked Chef could not just see from the look of it that it was well done and dry, nothing like medium at all, so should not have sent out like that but he did send so that says it all really, maybe if it was under done we could have sent back and requested a little more cooking but being it was already well over cooked we would have had to wait for new piece to be cooked, so did not bother sending back and just got on with chewing!!
We were also told its also 25% of champagne that night but we never got that either, and charged full price, so spent £150 on dinner for two that TBF was well below average and thats being polite! would I go again No would I recommend No, much better places to dine this being my 4th visit since this place opened cant say any have been good only very average, but with this being so poor on this visit I think its time for no more chances!
Also venue should not promote 25% off if not deducting that from the bill...........thats not ethical
Excellent food and service. Made for a great day
Very good quality food and helpful staff with pride in what they do but 'reassuringly expensive', so not the place to go if you're on a tight budget.
Lunch out today was brilliant. Food absolutely delicious and service fantastic, even with a little hiccup -as a problem with the hobs in the kitchen - we were so well looked after and had a wonderful time.
We sat in the outside area which was absolutely lovely. We had a table in the sun which was nice but I did notice people moving out of the booths as they were in full shade.
The food was nice but we both felt it was overpriced for what we had and have eaten better for less money. It was quite a limited menu, personally I felt some smaller dishes would have been quite nice. Most of the staff was very friendly, efficient and polite. One of them I felt could not have been less interested and was quite abrupt on occasions. It didn’t spoil our day but was enough to be remarked upon.
We have already booked to go back with friends but for drinks and snacks in the outside space but I wouldn’t rush to go back for a meal.
Great service fully accommodating all requests. One item we requested from the menu was no longer available so free drinks were offered which we thought was above & beyond. Sunday lunch roast dinner was delic.
A very nice relaxing lunch out in the garden on a sunny Saturday afternoon. Lovely food and exceptional service. Wine list looks exciting, and has clearly been put together by someone who knows what they are doing, as there is a good variety to suit all palates, not just your usual standard stuff. We enjoyed our rose very much. All in all super, and we will be back soon I hope.
An excellent meal, friendly efficient service and great atmosphere. We booked because we had had great food before and again we were not disappointed.
We had a really great time. This was an after lockdown outing and meal with friends. It was great catching up, relaxing and reminiscing. The food was great and service was really good too in a lovely outdoor environment. Everything about this experience was positive. We are sure to visit again.
Lovely restaurant, food was incredible, booked again for a meal with friends.
Wonderful night out with friends, chateaubriand was just beautiful and so tender!!
Great venue, great food and great drinks
What more can you want
On arriving I asked if the table was booked out after us to which I was told yes, then when seated was told we were in luck the table is our for the evening, asked the waiter to check as it conflicted with what we had been told….then were informed again we would need to vacate…..we felt like the we were getting ‘hard sell’ for our drinks order which continued for the duration constantly being asked for re-orders…the food was average not asked how well the meat was to be cooked etc……we then respectably asked for the bill at our table expiry time…which we paid and then were informed that actually we could have the table….by that time we were over Maison Sax….we had spent most of the duration securing a table else where….when it was quite obvious due to the capacity you had in the garden we could have been told from the beginning the situation……i appreciate the hard times we are experiencing during this strange times, as i own and run businesses myself….however we are locals….who prop up companies like yourselves come rain or shine through all seasons….not wishing to feel like tourists on a 2.5 hour conveyor belt being harassed to spend as much as possible within that time……really off putting!!!
Excellent service the staff were very attentive without being intrusive. We were a party of 4 having their Saturday brunch menu, very good value for money. We will be definitely going back. Also I must say the garden ambiance was superb.
Lovely food, great service, wonderful outdoor space
On arrival we had a warm and friendly welcome. We were impressed at an offer of inside seating as the table we had booked was outside, great to have a choice. All the staff were very friendly, social and approachable. We did not eat but the food we saw being served looked amazing and made us wish we had ordered dinner. The cocktails we had were very good. Was gutted it shut at 11! We definitely would like to come back.
Every staff member that spoke to us seemed stressed, overshared about problems they were having and then rushed us to order. Starters took around 45 mins to arrive. My main paella dish was watery and flavourless.
Great service and friendly staff. Will definitely be back.
Great service and food. Got very busy as the evening went on.
Really stylish venue. Good service apart from a slight delay when arriving (now I realise that is likely due to how aatentive they are to their diners. Had a lovely 3 course anniversary meal with wine and was very enjoyable. Will likely go again sometime
My husband and I booked lunch on Bank holiday Monday 31st May. We were disappointed that they couldn't find our booking even though we had a confirmation on my phone. However, they found us a table outdoors as we had asked. The service was friendly quick and professional. Our meal was delicious but perhaps on the costly side. We had a main meal and a pudding each. Overall we had a brilliant experience of dining outdoors. We liked the music very much reminiscent of the Motown era. We would highly recommend Maison Sax.
Not much atmosphere and quite dark on our table.
Every member of staff we came in to contact with were; kind friendly and provided a very high level of customer service.
Food was wonderful.
Great food & service. Flexible to a vegetarian’s needs too - fully recommend!
Super friendly and efficient service. Sunday lunch was wonderful. Tender meat. Crisp vegetables. Fab potatoes and gravy. Great puddings ! We will be back again soon !
Great place to go, really nice staff, will definitely go back again.
Keep up the good work 👍👍
Lovely restaurant, really nice food and great service, would go again
My daughter enjoyed the evening the food and ambiance all lovely.
Good service and lovely food, lovely garden dining
Whilst the staff were great and the vibe was good - the food didn’t quite match the price- for those prices, king Prawns should not be so over cooked that they are teeny tiny (on the pizza) . We would not eat there again, but meeting friends for drinks would be great!
Good food but a bit over priced
Very enjoyable lunch with friends. Excellent food and service. Reasonable prices.
A lovely sunny afternoon spent reacquainting ourselves with the now redesigned garden. A great burger and a couple of pints - fab!
Very pleasant outdoor area, but not if it is raining, as there is limited cover. The staff are welcoming, helpful and attentive. Menu is short, but quality of food is good. A relaxed atmosphere and an enjoyable experience.
Great atmosphere, food was fresh and delicious.Lovely staff
Outstanding outside area. We were moved and offered a sheltered and heated table and the service was second to none.
Very enjoyable and the food was tremendous.
Looking forward to our next visit
Haven’t been a long while as felt service and food had slipped in standards but wanting to support local businesses we decided to go back and what a transformation. Excellent service, gorgeous food and great atmosphere. Very accommodating in all areas 👏
I realise it is early days after lockdown and though I thought the food good (Sunday roast)
I found the garden quite large, with many tables, but lacking in particular ambiance or atmosphere. No cushions on the hard chairs and benches and we weren't offered blankets, though we did have a heater above our table. Lanterns that were lit, would have been nice and some colour and more planting dotted about to soften the outside area might have helped justify the prices. I was expecting something a little more unique.
Amazing. Look after you well, quick service and the waiter was a diamond
Went for drinks in the garden, it’s been done out lovely! Drinks were good and staff were very welcoming and polite
All excellent , food and service
I took my mother for lunch and it was wonderful. The food was fabulous and the service was outstanding. Will be coming back
Maison Sax is rated 4.5 stars by 260 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.