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Medicine Bakery - Birmingham, Birmingham, West Midlands

Medicine Bakery - Birmingham

4.2
4.2
650 Reviews
£25 and under
Breakfast
Medicine was born out of a discovery of abandoned space, of new possibilities and an inquisitive quality for creating something vital and diverse. An artisan bakery and kitchen, café and gallery, which is rooted in its heritage in both Birmingham and Wolverhampton, Medicine represents a new format of social space. It finds its niche through a carefully curated menu of ethical products, whilst offering a daily fix of cultural inspiration in an environment which promotes a debate about art and culture. Please note bookings are for diners only and there is unfortunately no wheelchair access

Make a booking

2 people

19:00


Booked 23 times today

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Breakfast, Contemporary European

  • Phone number

    0121 643 1188

  • Payment Options

    AMEX, MasterCard, Visa

  • Dress Code

    Casual Dress

What 650 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on recent ratings
  • 4.3Food
  • 3.8Service
  • 4.3Ambience
  • 4Value

NoiseEnergetic

Loved For

  • Birmingham/West Midlands

    Brunch

  • Birmingham/West Midlands

    Healthy

  • Birmingham/West Midlands

    Good Vegetarian Options

  • Birmingham/West Midlands

    Most Booked

  • Birmingham

    Brunch

  • Birmingham

    Healthy

  • Birmingham

    Lunch

  • Birmingham

    Good Vegetarian Options

  • Birmingham

    Most Booked

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Filters

  1. ES

    EmilyS

    Birmingham

    1 review

    5.0

    1 review

    Dined 1 day ago

    overall5food5service2ambience5
    Lovely food as always!!!! Halloumi Brioche was amazing!
  2. s

    sandeepk

    Birmingham

    1 review

    1.0

    1 review

    Dined 2 days ago

    overall1food1service1ambience1
    Absolutely awful , we will not be returning to this medicine chain. The food was terrible, the worst experience of Medicine which I’ve visited several times. Also extremely poor for children, you need to make it clear beforehand that you are not pushchair friendly .
  3. C

    Char

    1 review

    4.0

    1 review

    Dined 2 days ago

    overall4food5service4ambience4
    The food was great , I had the salt beef benedict and it was delicious especially the hash brown. It quite busy but as its a large venue with the high ceiling it still felt spacious. The staff were lovely and attentive. Will be making a return visit soon.
  4. SJ

    SaadJ

    1 review

    3.0

    1 review

    Dined 3 days ago

    overall3food2service3ambience4
    I am a huge medicine fan. However I was let down when I ordered the Greem Indian Omelette which was wet/soggy and barely edible. This was at Table 11, on 15th of August, between 1pm to 4pm. Even though when I gave a review to the waiter at the end and they could clearly see that only a bite had been taken, I was still charged for the food. The waiter even though did concede that he could see more than usual oil was used. I was expecting a replacement of the item or at least no charge for the dish.
  5. L

    Lulu

    1 review

    4.0

    1 review

    Dined 5 days ago

    overall4food4service4ambience4
    I took my Mum for lunch. I had the pastrami on rye, she had the French toast with bacon. Both dishes we really good, and very fairly priced for Birmingham City Centre. We did mention that the French toast was a huge portion, and perhaps they could have a smaller option. The staff also made me a drink which wasn’t on the menu, an Aperol Spritz; all staff were very accommodating. I would definitely come again.
  6. S

    Slee

    Berkshire

    1 review

    2.0

    1 review

    Dined 6 days ago

    overall2food2service2ambience2
    Birmingham, New Street - Unusual place but didn’t really find it memorable. The busy atmosphere was extremely warm, due to hot weather; high ceilings help but there was little ventilation or air conditioning (only one ceiling fan on). Staff friendly and accommodating. Food was ok but a bit pricey - side order of fries £4 which arrived with no aioli despite being on the menu. Had to ask for ice twice as the table water was warm. No rose wine, some non alcoholic beverages had run out. The experience was ok but not quite ‘on the money’. Just needs some tweaks to raise the bar a bit I feel.
  7. BR

    BeccyR

    Northampton

    2 reviews

    2.0

    2 reviews

    Dined on 8 August 2022

    overall2food3service1ambience2
    Service slow, chaotic and messed up our order. No air con. No topping up of water. Canned drinks served room temp rather than from a fridge. Cafe really loud. Seating uncomfortable. Waited for around 50 mins for food to be served on a Monday lunchtime. Can’t imagine it during busy periods. Won’t be back.
  8. OT

    OpenTable Diner

    Birmingham

    1 review

    4.0

    1 review

    Dined on 7 August 2022

    overall4food4service4ambience4
    Nice cake and coffee, clearly very busy but staff were attentive
  9. l

    lottie

    Birmingham

    1 review

    3.0

    1 review

    Dined on 7 August 2022

    overall3food4service2ambience4
    It was very busy due to the commonwealth games, they were only accepting bookings. we waited over an hour to get our food, and although our drinks orders came promptly we had to ask 3 times for tap water. We didn't want to say anything when we were there because the poor staff looked rushed off their feet... I've never seen it so busy and lively! The atmosphere was good but a bit too loud, again I'm putting that down to the games. Overall we had a nice time but the service was especially slow, even with it being busier than usual.
  10. NM

    NicolaM

    Birmingham

    1 review

    2.0

    1 review

    Dined on 7 August 2022

    overall2food4service2ambience3
    It was a very busy weekend in Birmingham for the Commonwealth Games and the staff were run off their feet. Food is always good here but we were nearly 20 mins waiting beyond our reservation time to be seated. It was nearly an hour to get the food and the kids were served last. I really felt that they had overbooked for the staff that they had on shift. They were working really hard but it wasn’t a great experience with hungry children. I’ll go back but probably not on a weekend
  11. S

    Saraline

    London

    3 reviews

    3.0

    3 reviews

    Dined on 7 August 2022

    overall3food5service1ambience4
    Food and ambience were top notch but the service was terrible. We were show to our seats and the order taken promptly. We booked for brunch at 12.15 as we had trains to catch at 2pm. It took quite a while for our drinks to arrive but nothing terrible however at 1opm we asked about our food noticing that others who had arrived after us had all got their food. We were told it was just being plated up and would be with us in 5-10mins! how long does it take to plate food? At this point I ordered a coffee. At 1.15pm we asked again as still no food - this was now becoming stressful for us as we were worried about our trains. The server told us it was an hours wait for food and we should have been told this when we arrived; we were not told this and all those around us were definitely not waiting an hour - more food kept arriving for tables that had arrived a long while after us. I suspect for some reason our order had not gone through - why not just own up and apologise? Our food then arrived within minutes but no apology, and no apology with the bill. The coffee never arrived and wasn't on the bill. I was visiting my daughter who lives in Birmingham and found everything delightful bar the service, but the poor service will put me off coming again when otherwise I definitely would have returned on every visit.
  12. FJ

    FrankieJ

    London

    3 reviews

    3.0

    3 reviews

    Dined on 7 August 2022

    overall3food5service3ambience3
    Have visited medicine bakery and galley multiple times and it is one of my favourite brunch spots in brum. Unfortunately, this time the restaurant was full to capacity but didn’t have the infrastructure and staff to handle it - there was multiple items missing from the menu, some of our party waited 40 mins for a drink and we ended up drinking from plastic cups as they couldn’t wash the glasses in time. The food as always was delicious. My feedback though would be if you can’t cater for the numbers then don’t allow the reservations.
  13. EG

    EmilyG

    Hertfordshire

    1 review

    3.0

    1 review

    Dined on 7 August 2022

    overall3food3service1ambience2
    This could all have been due to staff shortages but we were welcomed with a large queue including shouting customers waiting to sit down. We were seating rather quickly but we waited over 45 minutes for our coffee to arrive and another 20 for our food. We’d only ordered scrambled eggs and poached eggs so nothing that would take too much time. We weren’t checked in by the staff due to being so busy and they were obviously stressed from staff shortages
  14. ST

    SusanT

    Birmingham

    2 reviews

    1.0

    2 reviews

    Dined on 7 August 2022

    overall1food1service1ambience3
    Waited more than 50 minutes for our drinks, and an hour for our food to arrive. The poached eggs on my dish were cold..runny but cold, I assume pre prepared to be warmed up later, so obviously not warmed up enough, and my hash browns so overcooked they were rockhard. The restaurant was busy, but not full and we saw at least 3 other customers who sat down after us, get their drinks and food and leave, before we even got our drinks. Got chatting to two girls while waiting for the loo who had had the same experience as us, 50minute wait for food and saw other people served with their orders who had arrived after them. I was very dissapointed as I had been looking forward to visiting Medecine after hearing good things about it, but ended up feeling embarrassed at my choice of venue, as I had bought someone with me. I didn't complain at the time as at that point we just wanted to leave and I didn't want to cause a fuss in front of my guest, but would have commented when asked if everything was OK with our meal, which happens in every other restaurant. However we were not asked at any time if our experience had been ok. I assume because the staff know it wouldn't have been. We also witnessed many orders being delivered to tables that were incorrect.
  15. NM

    NeelamM

    Birmingham

    1 review

    2.0

    1 review

    Dined on 6 August 2022

    overall2food3service1ambience3
    I was very disappointed with the service it took an hour for the food to arrive when we were told 30 mins which meant we had to rush eating because we had spent to long there. It was not only us many people complained about how long for thr food to arrive. This completing spoilt my day as we had plans that had to be cancelled due to it taking so long.
  16. CH

    CHRISS

    Devon

    2 reviews

    1.0

    2 reviews

    Dined on 6 August 2022

    overall1food3service1ambience4
    Unfortunately the service was shocking, waited nearly 2 hours to be served our food, no member of staff advised us that there would be a long wait. I appreciate it was busy with the commonwealth games being on but a bit of customer service would have been appreciated. When I saw other people who had arrived after us being served I asked how long our food would be, and was told that our food was being plated up, however, this wasn't strictly true as other tables were served their food before us. We were only a party of 3 so not huge.
  17. B

    Brizroo

    Birmingham

    1 review

    3.0

    1 review

    Dined on 6 August 2022

    overall3food5service1ambience5
    We booked a table but still had to wait 45minutes to be seated then an hour for food to arrive. However, the atmosphere and food were incredible as always and the wait was helped by being able to buy cake from the counter at any time!
  18. OT

    OpenTable Diner

    Yorkshire

    1 review

    3.0

    1 review

    Dined on 6 August 2022

    overall3food3service3ambience4
    It was a super busy Saturday during the commonwealth games and this was our first visit, we had a reservation, we still queued around 20 minutes to sit down. We ordered quickly and then waited an hour for our food. Food did not seem to be coming out of the kitchen quickly at all and the vast majority of people at any one time were not eating. We queried where our food was and it arrived super quickly after that and we were given a good discount. The food itself was ok but I’ve had better - my daughters toastie looked like it had sat out for a while and was really dry and a bit cold. If we weren’t distinctly hangry I would have probably complained but I was past it by the end. I’ll give them the benefit of the doubt as it was a busy service but I wouldn’t return on first impressions. However they dealt with it well, staff were working hard and still maintained a friendly professional service. Style over substance for me on this occasion but it is a lovely ambience!
  19. MM

    MichelleM

    Birmingham

    1 review

    4.0

    1 review

    Dined on 6 August 2022

    overall4food5service4ambience4
    Very busy so long wait times but brunch was delicious and staff were friendly. Only one (unisex) toilet on site up a steep narrow flight of stairs- not accessibility friendly.
  20. CB

    CBCC

    Birmingham

    1 review

    3.0

    1 review

    Dined on 6 August 2022

    overall3food4service2ambience3
    Great food, not great service. The head waiter was fairly nonchalant. We had three young and hungry children with us so keen to give our order and get served quickly - we had to ask for our order to be taken, and ask where our food was. I appreciate it's a busy and popular place and were grateful that we had a booth but they either need more chefs or more waiting staff or both.
  21. MF

    MariaF

    London

    1 review

    4.0

    1 review

    Dined on 6 August 2022

    overall4food4service4ambience5
    Ot was very busy when we went and out of 4 of us, 2 had items missing from our brunch. The staff were quick to rectify. Food was about 30 minute wait but we were told that on arrival and we were happy to wait. We would have had extra drinks if we'd been asked but it was very busy. Lovely atmosphere and clearly a popular place.
  22. RP

    RebeccaP

    Cheshire

    2 reviews

    5.0

    2 reviews

    Dined on 5 August 2022

    overall5food5service5ambience5
    Fantastic food and service. Great place to go, highly recommended.
  23. RP

    RozP

    London

    1 review

    5.0

    1 review

    Dined on 5 August 2022

    overall5food5service4ambience5
    Delicious food, great room with fab plants . Service warm and friendly despite a very busy time during the Commonwealth Games.
  24. B

    Benjorama

    Birmingham

    3 reviews

    5.0

    3 reviews

    Dined on 3 August 2022

    overall5food5service5ambience5
    The perfect spot for lunch in Birmingham city centre! Great food, lovely surroundings and friendly staff. It’s simply the best!
  25. W

    Writer

    Birmingham

    1 review

    2.0

    1 review

    Dined on 31 July 2022

    overall2food4service1ambience4
    Really lovely space/building and decent food, but waited an hour for our food to arrive (no apologies), during which, we finished our first drinks and had to chase someone to order more. Great potential if they can improve service during busy periods
  26. HC

    HannahC

    Birmingham

    2 reviews

    3.0

    2 reviews

    Dined on 31 July 2022

    overall3food5service1ambience5
    It took over an hour and a half to receive our food! Very slow service, not been like that before it was shocking! For the price it was not worth the wait.
  27. L

    Leanne

    Birmingham

    3 reviews

    4.0

    3 reviews

    Dined on 31 July 2022

    overall4food5service1ambience4
    I have been to Medicine on New Street a few times with different friends and family and the food and drink are always excellent! The service however has been lacking on all occasions I have visited. On our latest visit we were not acknowledged on arrival, we were seated 20 minutes after our arrival time, we were not given water alongside our coffees as requested (we asked again when our food arrived), and it took an hour for our food to arrive (table of 2). When our food did arrive it was placed on another table and the customers (2 tables away) said it was not theirs. I suggested it may be ours (as other customers who arrived after had already been served and finished their food). The waitress brought the food to our table and simply said 'are they both the same?' with no apology for either the time taken or delivering the food to the wrong table. I still tell people that the food and drink are great at Medicine but please sort out the service!
  28. M

    Mistral

    London

    1 review

    2.0

    1 review

    Dined on 31 July 2022

    overall2food2service1ambience3
    Coffees were cold and made incorrectly, food took over 45 minutes after ordering and was cold. Asked for condiments when food came and was given them 10 minutes later. Staff were too busy laughing and chatting than clearing tables and sorting bills etc. Second time we’ve been and definitely won’t be back as first experience was equally underwhelming
  29. S

    Stephen

    Nottingham

    1 review

    4.0

    1 review

    Dined on 31 July 2022

    overall4food5service2ambience2
    Food and drinks were fantastic and good value for money. However it took 50 minutes from arrival to make an order and receive our food, which I think is too long for a lunch. Staff were very busy - we were not really greeted on arrival, instead just asked abruptly if we had a reservation. At the table our request for a jug of water was forgotten, and when our food was served there was no cutlery. It was also uncomfortably hot in there as it has been on two previous visits. There is no air conditioning nor openable windows.
  30. OT

    OpenTable Diner

    London

    10 reviews

    3.0

    10 reviews

    Dined on 31 July 2022

    overall3food4service1ambience2
    Service was extremely poor. We waited 1 hour after ordering for our coffees and tap water which was ridiculous.
  31. AM

    AnthonyM

    Birmingham

    1 review

    3.0

    1 review

    Dined on 31 July 2022

    overall3food4service3ambience4
    Place was nice but i paid £5 for a table deposit and when i paid the bill it wasnt taken off when paying.
  32. BW

    BronwynW

    Yorkshire

    1 review

    1.0

    1 review

    Dined on 30 July 2022

    overall1food2service1ambience2
    Slow service, drinks orders took a while to arrive. The table was sticky and the cafe was far too hot. Such a shame!
  33. OT

    OpenTable Diner

    Orlando

    3 reviews

    3.0

    3 reviews

    Dined on 30 July 2022

    overall3food4service4ambience3
    The food was great but the drinks were warm. It was also a warm day and there was no air movement through the building.
  34. V

    Viktor

    Birmingham

    1 review

    5.0

    1 review

    Dined on 30 July 2022

    overall5food5service5ambience5
    It was amazing. The best what you can find and try in Birmingham. Definitely will come back
  35. J

    Josh

    Birmingham

    2 reviews

    4.0

    2 reviews

    Dined on 29 July 2022

    overall4food4service4ambience4
    Good but nothing unreal
  36. OT

    OpenTable Diner

    Birmingham

    1 review

    5.0

    1 review

    Dined on 28 July 2022

    overall5food5service4ambience4
    Well worth a visit for brunch or the cakes. I love the decor too.
  37. L

    Liv73

    London

    1 review

    1.0

    1 review

    Dined on 28 July 2022

    overall1food5service1ambience1
    As always, amazing food! Staff were working incredibly hard but there were a lot of technical problems. Staff apologised but seemed very stressed- not the atmosphere you want when out for lunch. It took us a while to order and e30 minutes for food to come. This would not have been at all problematic had our coffees arrived when we ordered. Instead, they came after our food (despite us being told twice they were ‘on their way’). This makes me sad as I love the Mailbox cafe. I cannot stress enough how hard everyone was working and how good the food was. However, there needs to be a real improvement. This is the third time I had booked a table. The first two times I arrived to be told I couldn’t be seated as there were electrical problems.
  38. TF

    TimF

    Birmingham

    1 review

    3.0

    1 review

    Dined on 24 July 2022

    overall3food4service2ambience5
    The food was good, if the portions a little on the large side. Unfortunately the lack of staff meant that service was slow, especially for drink orders which is not the first time we have experienced this. The staff that were there were friendly and tried to help when they could.
  39. RB

    RiccardoB

    Birmingham

    1 review

    5.0

    1 review

    Dined on 24 July 2022

    overall5food5service5ambience5
    It is a little gem in the heart of Birmingham. A must for brunch lovers (and bakery lovers too). Loved the interiors full of different plant species in an immaculate white interior. Food was excellent!
  40. OT

    OpenTable Diner

    Gloucestershire

    3 reviews

    5.0

    3 reviews

    Dined on 23 July 2022

    overall5food5service4ambience5
    Food is absolutely fantastic, atmosphere loud & buzzy & service good although at times it took a while to attract someone's attention. But this cafe is a real find....went back the very next day.

Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Digital, disposable or sanitised menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Sanitiser or wipes provided for customers
    • Contactless payment available
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waiting staff wear masks
    • Diners must wear masks unless eating or drinking
  • Screening

    • Contact tracing information collected

FAQs

Medicine Bakery - Birmingham offers takeout which you can order by calling the restaurant at 0121 643 1188.

Medicine Bakery - Birmingham is rated 4.2 stars by 650 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

19:00


Booked 23 times today
Google Map for Medicine Bakery - Birmingham

69A New Street, Birmingham, West Midlands B2 4DU

Additional information

  • Area

    Birmingham

  • Cuisines

    Breakfast, Contemporary European

  • Dining style

    Casual Dining

  • Dress Code

    Casual Dress

  • Parking Details

    None

  • Payment Options

    AMEX, MasterCard, Visa

  • Additional

    Beer, Cafe, Gender Neutral Restroom, Non-Smoking, Takeaway, Weekend Brunch, Wine

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