MELT

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1. DW

   DanielW

   1 review

   4.0

   1 review

   Dined 6 days ago

   overall4food4service4ambience3

   We went here for a father's day meal. Food was hot, tasty and quick to both order and arrive. Staff are pleasant and courteous. Table was a bit sticky (pieces of napkin were attached to the table in areas) Only other thing I thought was a little bit of a negative is that we came on a Sunday which is under the tagline "kids eat free" which is slightly misleading as it basically means kids have a free main with a paying adult meal. If you order anything other than the main for the kids e.g. drinks, dessert (2x ice cream scoops) etc then the kids items are additional and slightly inflated.

   MELTResponded 3 days ago

   Hi DanielW, Thank you for the really nice feedback. We were extremely busy on Fathers Day and appreciated all of our customers for visiting. The Kids Eat free promo gives £4 discount to every adult meal. I will certainly take your comments for consideration at the next meeting. We hope to see you again soon 🍕

   Report
2. SD

   SophieD

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service5ambience5

   Amazing food, brilliant service! Will definitely be back

   MELTResponded 3 days ago

   Great review. thanks Sophie D

   Report
3. MT

   MartinT

   1 review

   2.0

   1 review

   Dined 7 days ago

   overall2food5service3ambience4

   I managed to select 3 items on the menu which they didn't have. You'd think we would have been informed of what isn't available when we sat down. They also ran out of pizza dough, our table was only booked for 730pm. Not exactly late.

   MELTResponded 3 days ago

   Hi Martin, I am so sorry about your experience at MELT, it is by no means an excuse but that day was extremely busy and the kitchen got overwhelmed. Although this is very rare for us, we have put systems in place to ensure that it does not happen again. Can I ask that you reach out to Minnie@ melt-bromsgrove.co.uk and we will look to make this up to you

   Report
4. LB

   LiamB

   Worcestershire

   1 review

   5.0

   1 review

   Dined on 5 June 2022

   overall5food5service5ambience5

   Food came quickly after ordering, service was good and the food was very tasty.

   MELTResponded 3 days ago

   Thanks for the love! Come back and see us again soon 🍕

   Report
5. N

   Nickname

   1 review

   5.0

   1 review

   Dined on 3 June 2022

   overall5food5service5ambience5

   A vibrant pizza and burger restaurant that’s great for families or a group of friends. Food is delicious and reasonably priced, staff are friendly and attentive, and the atmosphere is great.

   MELTResponded 3 days ago

   Thanks for the love! Come back and see us again soon 🍕

   Report
6. LS

   LukeS

   1 review

   5.0

   1 review

   Dined on 14 May 2022

   overall5food5service5ambience2

   Brilliant service, fresh hot Pizza cooked in front of your eyes, lovely drinks, sensible pricing but Beastie Boys on full volume made it a bit hard to talk/concentrate! Brilliant restaurant on the whole though, loved it & will be going back 👍👍👍

   MELTResponded on 25 May 2022

   Thanks for the love, Luke! Sorry Beastie Boys wasn't to your taste, I'll let the team know to turn the volume down a little. Looking forward to seeing you again soon 🍕

   Report
7. RK

   RachelK

   Worcestershire

   1 review

   5.0

   1 review

   Dined on 14 May 2022

   overall5food5service5ambience5

   Lovely first visit. Service was great and food was delicious! Just what Bromsgrove needed!

   MELTResponded on 25 May 2022

   Thanks for the love, Rachel! We're glad you enjoyed your visit. Come see us again soon 🍕

   Report
8. TD

   TomD

   New York Area

   3 reviews

   5.0

   3 reviews

   Dined on 11 May 2022

   overall5food5service5ambience5

   Great food, awesome burgers and nice fresh pizzas. Good value for money

   MELTResponded on 25 May 2022

   Thanks for such great feedback, Tom! See you back at MELT again soon 🍕

   Report
9. S

   Slittle

   1 review

   5.0

   1 review

   Dined on 8 May 2022

   overall5food5service5ambience5

   We’ve been twice in one week, that says it all!! Amazing food, friendly staff. Can’t wait to go back! Would highly recommend to everyone

   Report
10. A

    Anon

    London

    1 review

    3.0

    1 review

    Dined on 7 May 2022

    overall3food1service4ambience2

    This was the second time visiting Melt but the same order was no where near as good as the first back in Dec 21. The pizza was dry and burnt and I noticed the same for the table next to us. The service was very good but they need to up their game with the current kitchen staff. The chef had AirPods in and was maybe distracted. No excuse though as only two tables were occupied at 5pm on a Saturday.

    Report
11. GE

    GaryE

    Worcestershire

    3 reviews

    5.0

    3 reviews

    Dined on 6 May 2022

    overall5food5service5ambience4

    Great food and service, what a difference a year makes, swore we would never go back after our first visit, what a surprise highly recommended Thanks

    Report
12. CA

    CANDK

    1 review

    4.0

    1 review

    Dined on 1 May 2022

    overall4food3service4ambience2

    great for families and waiters were lovely and attentive. Very decent burgers and pizza, even if food is missing a certain quality for the price. Although, potentially wouldn't recommend for couples without kids during lunch/daytime/early evening (noisy kids everywhere as kids eat free)

    Report
13. j

    joshb

    1 review

    5.0

    1 review

    Dined on 1 May 2022

    overall5food5service5ambience5

    Been here quite a few times now, family friendly, good quality and a decent enough variety. Chips are a particular favourite.

    Report
14. SW

    SamW

    1 review

    5.0

    1 review

    Dined on 30 April 2022

    overall5food5service5ambience5

    Such a great evening out. Friendly and engaging staff and lovely food. Will definitely be going back!

    Report
15. TB

    TomB

    1 review

    5.0

    1 review

    Dined on 24 April 2022

    overall5food5service5ambience5

    Food was exceptional. Staff were pleasant and attentive. Left very contented.

    MELTResponded on 26 April 2022

    Hey Tom B! Thanks for visiting and the kind review!! Hope to see you soon 🍕

    Report
16. KG

    KathrynG82

    Birmingham

    10 reviews

    vip
    5.0

    10 reviews

    Dined on 20 April 2022

    overall5food5service5ambience5

    The food was outstanding at a really cheap price and the workers were so lovely and friendly too. Will definitely be returning

    MELTResponded on 26 April 2022

    Hey KathrynG82! Really nice review, thank you so much

    Report
17. EE

    ElizabethE

    Worcestershire

    1 review

    2.0

    1 review

    Dined on 15 April 2022

    overall2food1service3ambience4

    I had the burger it was cold had a green dressing on it that was so hot it masked the taste of everything else. Choice on menu poor

    MELTResponded on 26 April 2022

    Hi ElizabethE, I am so sorry you weren't happy with the burger. We have really high standards so would like to understand where we fell short. Would you mind contacting us via one of our social media pages? We look forward to hearing from you

    Report
18. MW

    MatW

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on 15 April 2022

    overall5food5service5ambience5

    Me and my boy booked i n and experienced great staff and great food!

    MELTResponded on 26 April 2022

    hey MatW, so glad you enjoyed it! Hope to see you soon 🍕

    Report
19. R

    Rachel

    1 review

    5.0

    1 review

    Dined on 14 April 2022

    overall5food5service5ambience5

    We all really enjoyed our meal here, the staff were lovely and the food was incredible! We think we've found our new favourite burgers!

    MELTResponded on 26 April 2022

    Hi Rachel, great to hear you loved the burgers 🍔 😋

    Report
20. N

    Natalie

    1 review

    5.0

    1 review

    Dined on 14 April 2022

    overall5food5service5ambience5

    Myself and my 3 children came here for lunch, we really enjoyed it, the food was amazing, everything perfect. The children loved their ice cream that was given to them after their meals. We will all be back soon for another lovely meal. Thank you :)

    Report
21. j

    jonathant

    Worcestershire

    1 review

    5.0

    1 review

    Dined on 7 April 2022

    overall5food5service5ambience5

    The food is amazing, one of the best burgers I've eaten! The service was fantastic. The guy who served seemed genuinely happy to be there. I'll be back!

    Report
22. BD

    BettyDug

    1 review

    3.0

    1 review

    Dined on 2 April 2022

    overall3food2service4ambience4

    We had mozzarella balls which we’re actually sticks and croquettes and chicken wings which were all nice. My pizza was delicious but both burgers were soggy and one out of the three of us was up all night on the loo. 🤷🏼‍♀️

    Report
23. LS

    LaurenS

    1 review

    5.0

    1 review

    Dined on 2 April 2022

    overall5food5service5ambience4

    Food and service were 5 stars! The restaurant was a little cold but this was soon sorted by our lovely waiter. Food came out fast and the cocktails were lovely! Can’t wait to come again!

    Report
24. SC

    SimonC

    1 review

    4.0

    1 review

    Dined on 27 March 2022

    overall4food5service5ambience4

    Lovely Mother's day meal with the family! The bonus of a free cocktail and kids eat free made it great value too - thanks as always :)

    Report
25. M

    Mark

    Worcestershire

    2 reviews

    3.0

    2 reviews

    Dined on 25 March 2022

    overall3food3service5ambience4

    The service was lovely - good welcome and friendly waiter. This makes all the difference, as we felt very welcome. Top marks! It wasn’t long to wait for the food. The menu is just pizzas and burgers but the food was good quality and we all enjoyed it. We had asked on the reservation to be sat away from the back. Our previous visit was quite noisy. This time we were placed … at the back again! We didn’t like to say anything, but it was right next to the kitchens and a loud music speaker. Perhaps staff could be trained to check the “special requests” section of the reservation software? All in all, a lovely evening. It would be good to have a wider menu, eg some fish dishes, seasonal/local specials, etc.

    Report
26. B

    Beth

    Worcestershire

    1 review

    5.0

    1 review

    Dined on 19 March 2022

    overall5food5service5ambience5

    Always go the extra mile for you! Thank you for the lovely food and service.

    MELTResponded on 21 March 2022

    Hey Beth, thank you for the kind review! Hope to see you again soon 🍕

    Report
27. AC

    AlexC

    Worcestershire

    4 reviews

    5.0

    4 reviews

    Dined on 16 March 2022

    overall5food5service5ambience5

    Food was great, generous portions and really tasty. Great place for a family meal!

    MELTResponded on 21 March 2022

    Hey AlexC Thank you for the 5 stars, we are happy you and the family enjoyed the visit! Hope to see you again soon 🍕

    Report
28. TR

    TomR

    London

    1 review

    5.0

    1 review

    Dined on 5 March 2022

    overall5food5service5ambience5

    Excellent service, not over bearing but attentive. Great decor, maybe some slightly comfier seating but overall a great time. It was date night for me and my partner and even the children in there were perfectly behaved

    MELTResponded on 21 March 2022

    Hey Tom, Thanks for the great Review. Date night + keeping kids happy is a great outcome! Hope to see you again soon 🍕

    Report
29. d

    debbie

    Exclusive

    1 review

    2.0

    1 review

    Dined on 26 February 2022

    overall2food2service1ambience3

    Hi, we visited Bromsgrove Melt on Sat 26/02 20:00. Couple of areas re feedback. 1) The topping on the Burger Birri was far too salty, perhaps it was meant to be like that. The chips or fries where neither, they seemed to be shaped with the centre scooped out, not sure if done to save on potato, however the tin they came in was relaly just full of crispy end bits, not chips or fries. 2) More of note was the quite poor service, i.e, the attentiveness to timing when we wished to be served, plate collected or ordering dessert, we seemed to have long periods of waiting, however the restaurant wasn't particularly busy. Key was that there appeared to be a manager / lead wearing a jacket, but can't really say what she was doing as did not seem to be aware of customers or ensuring her staff were attentive, she seemed just to be standing at the bar at the front of the restaurant on her mobile phone. As a business owner, I would expect the manager or lead to actually be looking out to the floor and co-ordinating her staff re service. Hope this feedback helps. Debbie and Malcolm

    MELTResponded on 21 March 2022

    Hey Debbie, Sorry to hear your experience wasn't up to our high standards. We've taken your notes to our management meeting and will ensure it is reviewed. If you would like to contact us at hello@melt-bromsgrove.co.uk, we can discuss it further with you

    Report
30. JS

    JuliaS

    Worcestershire

    1 review

    5.0

    1 review

    Dined on 25 February 2022

    overall5food5service5ambience5

    Fab service, delicious food and great atmosphere. Our new family friendly restaurant in Bromsgrove 😊

    Report
31. KW

    KatieW

    Worcestershire

    1 review

    5.0

    1 review

    Dined on 25 February 2022

    overall5food4service5ambience4

    Pizza was amazing as usual I didn't enjoy the chicken burger though it was fatty and poorly cooked I was also a bit disappointed that the kids ice cream didn't come with wafers this time

    Report
32. LF

    LouiseF

    1 review

    5.0

    1 review

    Dined on 19 February 2022

    overall5food5service5ambience5

    The food was excellent and the service exceptional

    Report
33. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on 19 February 2022

    overall3food5service2ambience3

    Very slow service, not knowledgeable staff, absolutely awful cocktails but the food was good. Also, the tables are sticky and varnish sticks to hands and clothes which are now stained.

    Report
34. H

    Helen

    Worcestershire

    1 review

    5.0

    1 review

    Dined on 19 February 2022

    overall5food5service5ambience5

    Great food, fantastic service and a upbeat atmosphere!

    Report
35. J

    Just

    1 review

    4.0

    1 review

    Dined on 18 February 2022

    overall4food3service5ambience3

    Burger was very good but the chips were cold and the starters came with the main meal

    Report
36. RM

    RichardM

    1 review

    5.0

    1 review

    Dined on 17 February 2022

    overall5food5service5ambience5

    We booked a table for 5 people. Service was fast and attentive. Food came to the table within 15 minutes. The food was very nice with everyone enjoying the meal. Very nice and clean. I will definitely visit MELT again. Thanks for a lovely meal.

    Report
37. LP

    LauraP

    Yorkshire

    1 review

    5.0

    1 review

    Dined on 12 February 2022

    overall5food5service5ambience5

    First visit and will definitely go back. Great ambience, good music, vegan options, drink choices and service. So pleased to have Melt in our doorstep!

    Report
38. J

    Jenn

    1 review

    5.0

    1 review

    Dined on 12 February 2022

    overall5food5service5ambience5

    Brilliant food and friendly staff, would highly recommend!

    Report
39. LF

    LucyF

    1 review

    5.0

    1 review

    Dined on 11 February 2022

    overall5food5service5ambience4

    First time going to Melt and looking at the menu we wanted to order everything.. and we did! The size of the portions were very generous for the price and the food was 10/10! The pizza was soft and fluffy, burger was delicious and we had a selection of sides which all went down a treat. Will definitely be returning to try other things off the menu! Also staff were very attentive and not intrusive in any way :)

    Report
40. CL

    CharlotteL

    1 review

    5.0

    1 review

    Dined on 10 February 2022

    overall5food4service5ambience5

    Helpful and friendly staff that go the extra mile

    MELTResponded on 20 February 2022

    Hey Charlotte, thank you for your kind review. We hope to see you again soon 🍕

    Report