The concept behind Meraki stemmed from the Waney family’s (Zuma, Roka, La Petit Maison) special affinity for Greece, developed whilst vacationing with friends on the islands. They were enamored by the quality of ingredients, flavorsome food and the warmth of the people.
In Greek, Meraki describes the action to fulfil a vision with unwavering devotion and zeal, and represents the act of doing something with such great passion that you leave a bit of yourself in the creative process.
This ties in with the ethos of our brand, the principle of Greek hospitality (Xenia) of compassionately extending the same hospitality to a humble stranger as you would to a celebrity. The human element and social responsibility is deeply ingrained in the family’s value system and practices.
We had a lovely lunch at Meraki - the food was delicious and the service was very good. The main courses looked very small as they were served on small plates, but it was actually a normal amount of food, it was an odd choice to do it that way, and made it a bit tricky to eat as it nearly fell off the sides! All in all a lovely place, I would go again.
Poor service. No attention to detail. Loud staff and unpleasant experience. Ruined birthday surprise despite careful planning in advance. Disappointing.
The new menu is so good!
Awesome restaurant. We were a group of three. wish we were a group of ten because so many dishes are sharing dishes. I wish I could have tried even more of the menu. Staff are fantastic too. Will definitely be back v soon
The server at our table made me feel very uncomfortable, we was the last order of the day and he waited over us to clear our table to a point it was obvious he wanted to go. He lent over to speak to me so he was at my sitting level and got way to close! We was at the table for 1.5 hours so not long. Food was good, place is lovely but the service really spoilt it. When our server finished his shift what looked like the manager who had lots of piercings and jewellery was very grumpy clearing our table and again made us feel uncomfortable. They need to work on making customers happy whilst they are there because every thing else was great.
The front of the house were beyond incompetent and useless. I called at 10:54 to change my party size and when I showed up at 12:20 they had no reservation and looked at me like that was that. Had I not had 5 others joining I would’ve left and they would’ve let me. Server was largely clueless. No evident hospitality skills anywhere. New menu. Food really really good, but you pay for it. Management can save this place or let it finish falling off a cliff in spite of really nice food.
The food was exceptional, cannot fault it. Our waiter was attentive, friendly and great at recommendations. Things fell apart at the end of service. We were suddenly rushed when asked if we wanted to order dessert, then told what we couldn’t order because it would take us over our allotted time? The manager insisted we would’ve received an email stating that our table was only for 2 hours... I checked and I didn’t! Then the lady getting my coat was rude and full of of attitude. She was struggling to find my coat even after giving her my ticket. I gave her a description of what my coat looked like and then she snapped! Left a sour taste. Incredible inappropriate and unprofessional! I was nothing but polite with her and she suddenly had some warped sense of superiority.
In future, if your table is only held for a certain length of time, it would be wise for the hosts at the door, the people calling you to confirm reservation and the email reminder sent ahead of your reservation to make that clear!
The service was definitely not attentive enough. They keep delivering food to the wrong tables. Also we asked the bill for more than 4 times and it took more than 20 mins to get the check.
The food was incredible (as always) and all the staff were incredibly friendly. It was a perfect dinner.
We loved this place, the food, the ambience, the service and the decor were wonderful. We had a fresh turbot for the table with an olive oil and lemon sauce that was the best I've ever tried. The flavor was so delicate and lovely. Everything else we had was wonderful too, they really know how to cook, they use premium ingredients and cook them perfectly in a Greek style. The sommelier have us a great wine recommendation, the waiter was so friendly and accommodating, we even had the manager come over and talk to us. You feel really well taken care of. Even if this hasn't been the case, the food is the only excuse you need to visit. We will definitely come back again and again to order every other thing in the menu. It is pricey, but well worth the visit.
Very good quality of food and the atmosphere, a bit noisy
It was a lovely experience. Very attentive staff and tasty food. Great for sharing!
Meraki food never disappoints... fresh and delicious!
Reservation was at 9pm and table wasn’t ready until almost 10. Music was extremely load, but the food was EXCELLENT, so it was worth the wait.
Entrees super mais plats catastrophiques: Meatballs trop grasses et pleines de cartilages, poisson du jour daurade aspect jaune et odeur pas fraîche remplacés par des pates aux courgettes sur cuites et sans saveur!
Enfin le serveur a fait tomber le bouchon d’huile d’olive sur mon écharpe et c’est vaguement excusé j’attends toujours qu’on me propose un dry cleaning... nous avons payé 1 seul business lunch mais toujours trop pour cette mauvaise expérience!
Very happy with whole experience, food, staff, ambience and overall service, would definitely come again and recommend to friends and work colleagues.
(Although have been asked to rate my experience repeatedly and daily since Thursday, all of which I’ve responded too, perhaps less hassling post emails could be addressed, slight overkill!)
I've been there a few times in the past and I was really satisfied by the service and vibes of this place.
This time things were different as there was some new staff that didn't follow the flow - I believe the new staff need more training to understand the philoshophy of this style of cuisine.
Furthermore, most importantly the person that served us had dirty nails, which I find unacceptable.
Excellent food very tasty
Amazing experience and exquisite taste. Very well managed and wonderfully staffed.
On of the best, if not the best, Greek restaurant in London!
The lobster orzo is phenomenal
Our waiter made it beautiful
Ive eaten here twice and loved the food. Very good service and a really nice place with a pleasant ambience, perfect for a nice dinner without it being too crazy/ loud. Good for family, friends or on a date, good for catching up as you can talk easily.
The salt baked sea bass with greens was superb
Amazing food ! Best Greek restaurant ever💕
Fantastic food, beautiful space & keen service. The size of the portions are on the small side for the prices.
Food was great as was service! Octopus was particularly flavorful and good!
Food amazing, only had to wait 20 min for our table when they first told us it would be 5 min
Very authentic, high quality Greek food! The best I have seen in London. The fish of the day was exquisite. The flavours and aromas of the food truly transfer you to Greece. The service is always friendly and of high quality.
Delicious food and amazing menu choices. Clean, upmarket and friendly staff.
Absolutely Love this food - Greek fine dinning at its best .
I had the set lunch menu, which was beautifully cooked and presented. The menu choices were limited but perfectly adequate. Each dish was devised with imagination and a real emphasis on flavour and texture. Both starter and mains were simple yet very well executed. The service throughout was charming, efficient and unobtrusive. We were treated to a complimentary dessert of the most delightful orange-agave syrup cake. The restaurant was very busy but not noisy. The tables were well spaced. Overall, the atmosphere was relaxed and relaxing. Meraki is a gem to be enjoyed and treasured.
Delicious Sunday lunch. Service was outstanding.
This was our first visit to Meraki and because we love Greek food we were looking forward to it. The place was very busy for a Monday evening and the atmosphere was good, but some of the dishes and flavours we were not that impressive. Also, if the menu is organized as a Mezze we wondered why there were a main courses available too. The food message was a little confusing, but if you like small plates to share and want to keep adding dishes, that is possible. The generosity that usually accompanies a Greek meal was not evident and we think, in many ways, Meraki is trying a little too hard with their modern interpretation... their wines were expensive too. Overall, we enjoyed our evening, but definitely thought it could be better.
Food was excellent. My only complaint was the the amount of pita bread for the 2 dips we ordered was very small and was added to the bill. When I queried it they very kindly took it off. Otherwise we loved it there!
Overall great food and really cute place - love the decor. Some dishes stood out more than others - the tsasiki, Greek salad, grilled octopus and feta / spinach dip were some of my favorites. I did not like the eel hummus - the consistency was weird, and the mains were really pricey.
I’d definitely recommend this for a more casual, weeknight dinner.
Amazing food, a bit pricy for the kind of cuisine
The appetizers (fried baby squid, dolmades, the Mykonos salad) were great, but the keftedes wasn't very impressive. We were most disappointed by the mains - the baby chicken was fine but the lamp chops came almost raw, and even after we sent them back to be cooked, they lacked taste (which is surprising, because my mother had eaten these lamp chops just a few weeks earlier and said they were fantastic then!) Would probably not return.
Not quality for money
Have been to similar style restaurants greek tapas that are far better value for money. Bigger portions,tastier and greater effort put into the actually food not just the prrsentation.
It was a little bit salty but overall is good