Mercantile Kitchen and Bar

4.6
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83 reviews
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$30 and under
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American
American Bistro - Cocktail Bar - Brunch and Dinner Daily
What 83 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.5
service
4.6
ambience
4.4
value
Noise · Moderate
100% of people would recommend it to a friend
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RS
New York Area
24 reviews
Dined on 20 February 2020
Overall4food5service4ambience5

I had Salmon and it was delicious. Very fresh and cooked perfect.

M
New York Area
11 reviews
Dined on 15 February 2020
Overall5food5service5ambience5

We tried The Mercantile for the first time a few weeks ago and decided to dine here for our anniversary. Service was good drinks and food were also good. Nothing to complain about. Will be returning soon!

OT
New York Area
5 reviews
Dined on 1 February 2020
Overall4food4service4ambience4

Good food polite staff

S
New York Area
13 reviews
Dined on 16 January 2020
Overall5food5service5ambience5

Relaxed with good food and service

S
New York Area
13 reviews
Dined on 1 January 2020
Overall4food3service3ambience3

Went for a late lunch/early dinner. Had a beer at the bar (good happy hour) and then got our table. Waitress was very friendly but a bit inattentive. Food took way longer than it should have as they were not at all busy. Burgers were ok, fish and chips good. Best was the calamari app, although I thought there were too many of the leggy things instead of rings. Overall a fine experience and good value for a casual meal.

WB
New York Area
4 reviews
Dined on 1 January 2020
Overall1food1service1ambience2

Waited an hour and 15 for simple lunch order. At that point, after asking how much longer and basically receiving a “what can you do response”, we asked for the check and left. It’s not the first time we’ve waited for meals but this one clearly finished it for us. Won’t be back.

Mercantile Kitchen and Bar
Responded on 3 January 2020

Hello, Wendy. I'm so very sorry to hear of your experience. And I'm so sorry for the response that you were given. That is not how I train my employees to handle any situation. If I had known about this before you left I would've made it right for you. Our policy is to ALWAYS lavish our guests with the best service possible as they are the reason we open our doors. My name is Chris and I am the owner. If you would please come back I would happily pay for your meal. Just ask for me.

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m
Philadelphia
10 reviews
Dined on 22 December 2019
Overall5food5service5ambience4

I love breakfast here - have had every gluten free, dairy free option - never disappointed. Love their home fries!!

KV
Montreal
1 review
Dined on 5 December 2019
Overall5food5service5ambience5

We decided to go out to dinner for the Victorian Stroll in downtown Saratoga, an annual event for the family. The building use to be the Cantina, so we have never been to the “Merc”. We were pleasantly surprised. I ordered the fish and malt fries. The size of the fish was enormous, I took half home, and was very tasty lightly breaded very happy with the selection. We have 10 year old twins, one ordered from the kids menu, and he loved the grill cheese (not too hard to screw up) but our other son ordered the Merc Burger, and he ate the entire thing..... we also had the calamari with jalapeños, we all loved it, we could have had another order but saved our appetite for dinner. It was probably noisier than usual, as it was the Victorian Stroll and the streets and restaurants were packed. They do have a happy hour 3-6 at the bar... we would come again. I would say for Saratoga the restaurant was actually priced right, where some of the restaurants can be over prized and considered fine dining. Perfect for a couple with kids.

OT
New York Area
7 reviews
Dined on 24 November 2019
Overall2food3service2ambience5

Came in for breakfast at 9:15 am. I didn’t receive my meal until 9:46 am. I ordered the Southwest Omelette, 1 pancake and a side of bacon. Not sure why everything took so long but my bacon had been pre-made because it was cold when it made it to the table.

I was expecting service to be efficient seeing as there were 2 waitress waiting on 7 tables. There wasn’t a big rush so I’m not sure why this wasn’t an excellent experience.

T
New York Area
1 review
Dined on 16 November 2019
Overall3food5service1ambience3

Food was very good. Service was terrible. We waited 20 minutes before waitstaff arrived at table. Wrong order came out. Food was really good. Hopefully, they can fix service issues. Staff is very young.

MM
New York Area
1 review
Dined on 16 November 2019
Overall5food5service5ambience5

Terrific food , tasty drinks, beautiful service

G
New York Area
7 reviews
Dined on 15 November 2019
Overall5food5service5ambience5

Both app. and entree were outstanding. And the price for the quality was very reasonable. Had a cocktail and wine first at the bar. Price was reasonable for downtown saratoga. Both bartender and waitress were very attentive and personable. Would definitely go back again!

S
New York Area
45 reviews
Dined on 15 November 2019
Overall4food4service4ambience4

Very comfortable but chic setting. Solid lunch/brunch offerings and pleasant servers

GG
New York Area
1 review
Dined on 10 November 2019
Overall4food5service4ambience4

I went for brunch and had THE BEST Eggs Benedict I've had in my entire life. Nice atmosphere, and conveniently located right on Broadway. I will definitely be going back next time I visit Saratoga!

AJ
New York Area
5 reviews
Dined on 7 November 2019
Overall5food5service4ambience5

Went to Mercantile Kitchen for restaurant week to see if enjoyed the place. I will definitely be going back. The food was good, the atmosphere was lovely.

RH
New York Area
12 reviews
Dined on 3 November 2019
Overall5food5service5ambience5

Great food and service. I highly recommend.

y
New York Area
20 reviews
Dined on 2 November 2019
Overall5food5service5ambience5

A+ experience. Great food, ambience and service!

FI
New York Area
56 reviews
Dined on 25 October 2019
Overall5food5service5ambience5

My husband had the Brick Chicken Wedge Salad with tots as an appetizer and I had the House made Crabcake Sandwich with tots. We both thoroughly enjoyed our meals. Our server was excellent and very friendly. We would recommend this place to our friends and family.

BD
New York Area
16 reviews
Dined on 20 October 2019
Overall4food4service4ambience4

Nice place for an upscale breakfast. Reservations recommended on the weekends.

OT
San Francisco
9 reviews
Dined on 13 October 2019
Overall5food5service5ambience3

The Brussel Sprouts & Merc burger were not only presented well but tasted Amazing 👏👍❤️. But this is a bar, aged some, but looks more dated then what pictures in Open Table show.

RS
New England
22 reviews
Dined on 10 October 2019
Overall4food4service5ambience4

Excellent service. Visiting on Thursday evening - two meals that included a beverage, appetizer, and main dish for $20 each so the value was excellent. We expected small portions and were pleasantly surprised. My husband ordered a orchiette pasta dish with sausage and butternut squash - the flavor profile was delicious. I ordered the pork with some type of apple reduction sauce that was served with Brussel sprouts that were perfectly crisp. My husband loved the Brussel sprouts so much he ate every bite off my plate before I got more than a bite. They were perfectly cooked. Flavored with olive oil, sea salt, pepper and perhaps a bit of lemon or some type of citrus. The pork was good, but out of four or fives pieces, two were perfectly cooked at medium and two were overdone, so perhaps that is my fault for not specifying that I prefer them to be medium. The rum punch that came as an option was good but tasted more like fruit juice. Would definitely go back in the future. We took home quite a bit of food as leftovers.

ML
New York Area
70 reviews
Dined on 1 October 2019
Overall4food4service5ambience4

Wasn’t sure where to eat the first night in SS. Turned out to be a nice surprise. Seat by the table had a nice view. The service and food was very good.

OT
New York Area
1 review
Dined on 30 September 2019
Overall5food5service5ambience4

Good wings, great salad and fantastic lobster roll.

R
New York Area
46 reviews
Dined on 16 September 2019
Overall4food4service4ambience4

The food and service was very good. I would definitely return.

OT
1 review
Dined on 13 September 2019
Overall2food1service4ambience4

The restaurant is in a great location and has a very cool atmosphere. Service was fine. The drinks were delicious! My issue is in the quality of the food. I ordered the pork tenderloin and unfortunately, it was partially raw when served to our table. Not undercooked, but raw and inedible. We sent it back and due to the length of time it took to come out, we did not have time to have a new meal prepared. In addition, the mussels appetizer lacked flavor. Just needed a little something other than butter. The wings and fries however, were delicious! We are not locals, so unfortunately that will be our only experience with the Merc.

OT
New York Area
2 reviews
Dined on 8 September 2019
Overall5food5service5ambience5

Great food, great service, great atmosphere.

NH
Cleveland
2 reviews
Dined on 1 September 2019
Overall5food5service5ambience4

Would strongly recommend outdoor seating when available.

Mercantile Kitchen and Bar
Responded on 4 September 2019

Thank you so much! We're glad you enjoyed everything!

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OT
New York Area
1 review
Dined on 1 September 2019
Overall2food4service1ambience2

This restaurant could be a really good spot if they could figure out their service issues. Heard complaints from a few friends about the service before going, but decided to give it a try for ourselves. When we first arrived, the person in front of us was told that they could sit but would need to wait 20 minutes before ordering because the kitchen was backed up. Looking around, I could see the restaurant was half empty so wasn’t really sure what the hold up was.

It took 10 minutes to be seen by a waitress and another 10 minutes to receive our drinks. 40 minutes in our food had still not arrived, but the waitress also didn’t come around to refill drinks or check on us. I did manage to grab her on one occasion (after trying to flag her for over 10 minutes) to ask for some waters, and not only did they never come, but she brought us the check before asking if we needed anything else. Plates were never cleared from the table after the first course, it was just sloppy service. There seemed to be a good number of servers on staff, so I don’t think it was understaffing.

All that said, the food was delicious, and I really hope they can work out their service woes. Would love to come back and have another reliable restaurant on Broadway.

Mercantile Kitchen and Bar
Responded on 4 September 2019

Hello there. I'm so sorry to hear about your experience on Sunday. I know that it's hard to hear that there's a wait for a table when you see the dining room half full but I can assure you that it's for good reason. Simply because we can only serve so many people at once. The last thing we want to do is turn our guests away or give them inadequate service. We would love if you came back to give us another try and have breakfast on us. Feel free to call us directly and ask for Chris.

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OT
London
28 reviews
Dined on 25 August 2019
Overall4food4service3ambience3

A newer spot in town with a decent American menu everything was pretty good and the menu had some good items for brunch and lunch. I didn’t have the pancakes but those looked insanely good!

Mercantile Kitchen and Bar
Responded on 4 September 2019

They ARE insanely good! Come back soon and try one! Thanks for the review!

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LB
New England
1 review
Dined on 16 August 2019
Overall5food5service5ambience4

Food and service was great. It was crowded so it was load but was a great experience and we will be back!

OT
Los Angeles
12 reviews
Dined on 27 July 2019
Overall2food2service4ambience3

3 steaks at the table were ordered medium rare. 2 came out grey and well done. Not going back.

FP
New York Area
10 reviews
Dined on 20 July 2019
Overall4food4service4ambience4

Great apps, burgers/sandwiches and salads. Nice atmosphere and friendly wait staff. Wish the menu had a few more entree options.

MA
New York Area
23 reviews
Dined on 20 July 2019
Overall5food5service5ambience5

Server was attentive, food was tasty with great presentation and value

p
New York Area
3 reviews
Dined on 20 July 2019
Overall4food4service4ambience4

It was a hot Saturday and we walked into the restaurant with opur reservation. The restaurant was nice and cool and we were seated immediately. Service was top notch. Our lunches were tasty. I recommend the Merc.

m
New York Area
18 reviews
Dined on 19 July 2019
Overall4food4service4ambience3

We enjoyed the food - great for burgers and other forms of comfort food - but this is a very noisy vibe, so not for you if you're looking for a romantic cozy spot, but it's a fun place. The service was a little spotty but it was very full the night we were there.

M
Key West
99 reviews
Dined on 15 July 2019
Overall5food5service5ambience4

This is our second time here with in a few weeks. The service is always very good and we like the way the staff talks to you, like old friends. The soup and salads are very fresh. I had the fish and chips and it was very good and great size. My wife had the turkey club, it was nice fresh turkey. We will be back the next time we are in town.

GO
New York Area
6 reviews
Dined on 13 July 2019
Overall5food5service5ambience5

Generous portions of good food. Delicious cocktails.

JK
New York Area
28 reviews
Dined on 11 July 2019
Overall5food5service5ambience5

We had a lovely breakfast. My omelette was fluffy and delicious and the potatoes were very crispy which I really liked. The cappuccino was also great. Can’t wait to go back and try more things.

V
New York Area
27 reviews
Dined on 10 July 2019
Overall5food4service5ambience4

Super nice service. Highly recommended!

OT
New York Area
1 review
Dined on 4 July 2019
Overall5food5service5ambience5

Great food! Great service! Make a reservation for sure before going!