Middletons Steakhouse & Grill - Chelmsford

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1. j

   jamesm

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   Staff really good and attentive Food nice cooked as requested

   Report
2. AS

   AngusS

   Essex

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   The booking was easy and quick. The service was friendly, relaxed but attentive. The food was perfect (I am very fussy with my food) the lamb was fantastic. The price was excellent value (i had the lunch set menu.) This was my first visit to this chain and I would highly recommend it.

   Report
3. GW

   GaryW

   Norfolk

   3 reviews

   5.0

   3 reviews

   Dined on 6 August 2022

   overall5food1service5ambience3

   We came here this evening and firstly I ordered a mozzarella salad when it arrived I had a tiny 3 cubes of the mozzarella and about ten tomatoes which I asked the waitress to swap for an alternative which was ok. Then for my main meal I ordered the fillet steak medium rare. My steak was very tough and thought my steak knife was blunt as. It cutting through when it was time for the bill it was pointed out there was a complimentary 10% service charge. So when I asked for this to be removed. The waitress said is there a reason why. I explained about my meal. And upon hearing this. My waitress then told me. Was your steak gristly and tough. As we are having issues with the fillet steak from our current supplier and stopping the bad ones being served. Occasionally some slip through was also told. There are no issues with the rib eye or sirloin. So surely I should have been told about t this issue on ordering my filet steak !!! Knowing they have these issues I was not even given. The chance. To have it deducted from my bill a very poor show from Middletown’s this eve. Leering a customer order a cut of meat which. There is issues with. Therefore not giving the customer a chance to decide to change the steak !! Obviously only wanting the profit on the more expensive cut. Steak

   Report
4. NT

   NeamhT

   Essex

   1 review

   5.0

   1 review

   Dined on 2 August 2022

   overall5food4service5ambience3

   1 adult and 2 kids opted for the 2 courses for 11.95. Great value and really tasty!

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5. N

   Nelly

   Essex

   1 review

   3.0

   1 review

   Dined on 1 August 2022

   overall3food4service4ambience2

   Food was good but restaurant was uncomfortably hot (note this was not during the recent extreme heatwave but just a fairly warm summer night) Another guest asked for the air conditioning to be switched on but no action was taken on this for at least 30 minutes by which time the temperature had become unbearable and we had asked for the bill rather than staying for dessert. We may try a different branch but I cannot see us returning to the Chelmsford branch.

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6. MH

   MartinH

   Essex

   11 reviews

   5.0

   11 reviews

   Dined on 1 August 2022

   overall5food5service5ambience5

   Attentive service and good food. The quality had improved since my last visit, the bread fresh and still warm.

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7. LN

   LindaN

   Essex

   2 reviews

   5.0

   2 reviews

   Dined on 30 July 2022

   overall5food5service5ambience5

   Booking our table was easy online, originally I booked a table for 6, but due to unforeseen circumstances one couple dropped out. It was easy to go in to my booking and change it to 4 people. My husband and I were the first to arrive, our friends are always late so arrived a little later. We were shown straight to our table, we weren’t offered drinks straight away but the waitress did come over after a while and ask if we wanted to wait for our friends before ordering drinks, we decided to have a drink whilst waiting. Upon arrival our friends were soon offered drinks and asked if we knew what we were eating, but as we were catching up with each other we hadn’t yet decided. Once we’d decided our order was taken and the starters soon arrived, apart from one which arrived a little later with apologies, all were delicious. Our waitress was very polite and helpful, bringing us water on request as well as refills for our drinks. Our main meal arrived promptly and we just couldn’t fault it, our friend even said the steak was better than Miller & Carter. As much as we shouldn’t have done, we couldn’t resist desserts which were lovely and very tasty. Overall we thoroughly enjoyed our meal and will be back again.

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8. MD

   MartinD

   Essex

   1 review

   5.0

   1 review

   Dined on 29 July 2022

   overall5food5service5ambience4

   Food was plentiful and tasty, so spot on! Not the cheapest, but would say value for money.

   Report
9. KA

   KayleighA

   Norfolk

   1 review

   5.0

   1 review

   Dined on 24 July 2022

   overall5food5service4ambience3

   We had a Sunday roast, it was beautifully cooked and portion sizes were decent. Great value for money!

   Report
10. KI

    KatieI

    1 review

    5.0

    1 review

    Dined on 23 July 2022

    overall5food5service5ambience4

    It was quiet for 7:30pm on a Saturday - only a quarter full at most. Food and service were excellent

    Report
11. JM

    JessM

    1 review

    4.0

    1 review

    Dined on 21 July 2022

    overall4food4service3ambience5

    Had the 3 courses for x menu which was good. starter was amazing , bit disappointed by the main, fries are more like chips and the stake wasnt well seasoned. Some how the salt on the table tasted of nothing. The prawn cocktail was amazingly good. Huge prawns and really tasty sauce

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12. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on 19 July 2022

    overall5food4service5ambience5

    Good value for food, attentive staff, nice atmosphere

    Report
13. AH

    AnnH

    London

    1 review

    4.0

    1 review

    Dined on 18 July 2022

    overall4food3service5ambience4

    Prime set menu good value but limited choice. Lamb chops cooked nice and pink but half was bone. Very pleasant waitresses.

    Report
14. DS

    DarrenS

    Essex

    1 review

    4.0

    1 review

    Dined on 16 July 2022

    overall4food4service5ambience5

    Great food, great service, great cocktails. Would recommend to steak lovers

    Report
15. G

    Gillian

    Essex

    1 review

    4.0

    1 review

    Dined on 13 July 2022

    overall4food3service4ambience4

    Dined here before and always found it good value for money and a pleasant atmosphere.

    Report
16. RB

    RobB

    Essex

    1 review

    4.0

    1 review

    Dined on 10 July 2022

    overall4food3service5ambience5

    The service was very good, the place was pretty much deserted while we were there, the food was rather bland and not as good as should have been, in terms of how much it cost.

    Report
17. TP

    TomP

    Essex

    1 review

    5.0

    1 review

    Dined on 9 July 2022

    overall5food5service5ambience5

    Always good, great service and tasty food. Would recommend to anyone.

    Report
18. CT

    ChristopheT

    1 review

    3.0

    1 review

    Dined on 3 July 2022

    overall3food4service2ambience4

    Meat was good but despite a kind waitress, the service was very long (understaffed) and the price was quite high for not hand made sides.

    Report
19. JG

    JacquiG

    Essex

    2 reviews

    1.0

    2 reviews

    Dined on 2 July 2022

    overall1food1service1ambience1

    Shown to our table not asked whether we would like anything to drink!! Sat there for ages and ended walking out. There were three staff but they just stood talking to each other!! Very disappointed

    Report
20. AF

    AdamF

    London

    1 review

    2.0

    1 review

    Dined on 1 July 2022

    overall2food3service2ambience3

    Failure to advise of missing premium items from the menu such as T-bone steak. A cold steak. Offered to microwave the cold steak! Replacement meal left on the pass for nearly ten minutes whilst other the remaining party carried on eating. Missing items from another meal. Cramped table and told no other available when there clearly was. All in all not even an adequate first impression, let alone a great one. I shall not be returning. Back to Miller & Carter for me.

    Report
21. HS

    HelenS

    1 review

    4.0

    1 review

    Dined on 1 July 2022

    overall4food4service5ambience4

    I would recommend eating here. Staff very attentive. Food good.

    Report
22. DM

    DanielM

    1 review

    3.0

    1 review

    Dined on 29 June 2022

    overall3food2service3ambience3

    Cocktails bland. Prawn cocktail small. Poor quality steak & not cooked as was ordered. Beef burger was small when compared to chicken variant. Got £10 off for steak complaint but won’t be returning

    Report
23. AH

    AnthonyH

    London

    1 review

    2.0

    1 review

    Dined on 28 June 2022

    overall2food2service4ambience2

    We ate quite early so the restaurant was pretty quiet. Service was fine; prompt, reasonable attentive and the food came out quite quickly. Unfortunately the portion sizes were very small, a medium-rare steak was cooked well done and the rest of the meals were at best passable. Given we spent £140 for two adults and two children I'd have hoped for better.

    Report
24. AB

    AlexandraB

    Essex

    1 review

    5.0

    1 review

    Dined on 25 June 2022

    overall5food4service5ambience5

    Our server Veronika was absolutely lovely and helpful even though we changed our order a million times. She still managed to get everything sorted and make our evening meal amazing!

    Report
25. MW

    MickW

    Essex

    2 reviews

    4.0

    2 reviews

    Dined on 20 June 2022

    overall4food4service4ambience4

    Lovely restaurant with excellent food and staff. 10% service charge added to the bill is not acceptable as I like to leave my own tip as I'm sure many other people would like to do.

    Report
26. OT

    OpenTable Diner

    Essex

    1 review

    5.0

    1 review

    Dined on 19 June 2022

    overall5food5service5ambience5

    Super food and great service. We go there a lot.

    Report
27. m

    markn

    London

    2 reviews

    5.0

    2 reviews

    Dined on 17 June 2022

    overall5food5service5ambience4

    Excellent food and value for the set menu, steak was cooked perfectly. Service was friendly and lost of cold water brought to table as very hot day - thank you

    Report
28. MR

    MickR

    1 review

    4.0

    1 review

    Dined on 17 June 2022

    overall4food4service5ambience4

    Great restaurant excellent service food was good price.

    Report
29. AI

    AlexanderI

    Essex

    1 review

    2.0

    1 review

    Dined on 17 June 2022

    overall2food2service4ambience3

    Food was not great, had grill and the lamb chop tasted mouldy. Did tell the waitress but didn’t care. Price was expensive really for what it was. And then to dump another 10% on was a bit cheeky. Sorry but won’t be returning!

    Report
30. ER

    EmmaR

    Essex

    2 reviews

    5.0

    2 reviews

    Dined on 12 June 2022

    overall5food5service5ambience5

    Great evening out, lovely food as always and staff friendly and polite. Would highly recommend.

    Report
31. SA

    ScottA

    London

    1 review

    3.0

    1 review

    Dined on 10 June 2022

    overall3food4service3ambience3

    Lovely food but really slow service, took nearly two hours to receive mains from the point of ordering. But as I said the food was lovely and staff very apologetic

    Report
32. SB

    SteveB

    1 review

    1.0

    1 review

    Dined on 10 June 2022

    overall1food1service1ambience3

    Our experience was very poor, ordered the T bone , was told 10 minutes later it wasn’t available, waited an hour for the starter , then the steak arrived without the chips and a steak knife, very small Portion for the price , then to really top it off we ordered the honeycomb desert , only to be told again 10 minutes later this was not also available, we cut our losses and ask for the bill , spoke to manager who gave us 25% off the food , but by then it had totally spoiled our evening, won’t be revisiting this chain of restaurants again unfortunately

    Report
33. L

    Littykittycat

    London

    5 reviews

    3.0

    5 reviews

    Dined on 4 June 2022

    overall3food3service4ambience3

    Great value & really pleasant staff, some items on the menu not available but we were told about that when we ordered & an alternative was offered. My steak was cold but everything else was really nice. We will definitely return.

    Report
34. SM

    ShonaM

    Dublin

    2 reviews

    5.0

    2 reviews

    Dined on 3 June 2022

    overall5food5service5ambience5

    Really good food and service as always

    Report
35. K

    Keith

    Essex

    1 review

    2.0

    1 review

    Dined on 2 June 2022

    overall2food2service2ambience1

    Staff not very welcoming. Food adequately cooked, but steaks seemed underweight. Extremely expensive and not good value. Avoid,

    Report
36. A

    Anon

    London

    6 reviews

    2.0

    6 reviews

    Dined on 1 June 2022

    overall2food3service2ambience3

    Slow service, drinks ordered and not delivered, missed items from our order

    Report
37. b

    beverleyc

    Essex

    2 reviews

    5.0

    2 reviews

    Dined on 31 May 2022

    overall5food5service5ambience5

    Lunch time Food was great value for money, 2 or 3 meal deals. Staff are always professional

    Report
38. LH

    LauraH

    London

    1 review

    3.0

    1 review

    Dined on 28 May 2022

    overall3food4service3ambience2

    Had a meal with a girlfriend here yesterday. First time dining here. Restaurant only 1/4 full. They phoned me in advance to explain they couldn't fulfill my request for 2 glasses of champagne on arrival, only prosecco, which I appreciated. They didn't mention lobster was off the menu due to increased supply chain costs. One of the reasons I chose this venue, so I was disappointed when I saw the menu. Food was 👍 but ambience was lacking. Service was stilted, with no overseeing by anyone. Anything I asked for They fulfilled but I had to ask, it wasn't offered. Drinks service very slow I'm afraid to say I won't be eating here again.

    Report
39. LT

    LouiseT

    London

    2 reviews

    5.0

    2 reviews

    Dined on 28 May 2022

    overall5food5service5ambience5

    Had a lovely meal in the Chelmsford restaurant, the food and staff were brilliant. Will definitely be back. Thank you!

    Report
40. SS

    SamanthaS

    1 review

    2.0

    1 review

    Dined on 28 May 2022

    overall2food2service2ambience1

    Not a great experience overall one party only ate half the vegetable pie as it was undercooked and pasty bottom was wet 2 of us had a sundae which consisted on 2 scoops of ice cream in a bowl and 3 pieces of brown this is not what I call a Sundae We were the only ones in the restaurant at the time abs service was super slow!

    Report