Middletons Steakhouse & Grill - Norwich

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1. PE

   PETEJ

   Norfolk

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   overall4food2service4ambience4

   Meal was very good, apart from the squid starter was very small, Service excellent.

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2. S

   Spuggy

   Norfolk

   2 reviews

   1.0

   2 reviews

   Dined 1 day ago

   overall1food1service3ambience3

   I had the lunch time menu 2 courses. I had cheese burger and wedges. The burger has been changed really thin now , it was over cooked and burnt. Very tough hard to eat. Wedges are not made like they use to be, shop brought. Very disappointed, would not recommend it, use to be my favourite .

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3. j

   jacko

   London

   1 review

   4.0

   1 review

   Dined 1 day ago

   overall4food3service2ambience4

   great place to eat staff great and friendly Had problem our starter sat on the shelf to long , i could see the dishes and thought been long before coming ,and it out to be ours, when it arrived it was cold .I Said to young lady and straight away said very sorry , took away and replaced .Food was cold as so busy and short of staff sadly BUT important thing was how the young lady dealt with my problem Mistakes happen! the important thing is how its sorted It was first class in being dealt with .GO enjoy food good prices good

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4. GC

   GrahamC

   Norfolk

   1 review

   3.0

   1 review

   Dined 1 day ago

   overall3food4service1ambience5

   My. 1 star for service is no reflection on the waitress who was helpful cheerful and attentive it was that we gave our order just before 12.30 didn't get our meal until.1.05 which is no good if you were trying to get lunch in your lunch hour apart from that everything was up to your usual standard

   Report
5. NM

   NathanM

   1 review

   4.0

   1 review

   Dined 4 days ago

   overall4food5service2ambience2

   Good was very good, service was average but there was one lady who seemed very annoyed the whole time we where there and was shouting at her colleagues and it was very awkward for us as we were sitting rite next to the bar.

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6. M

   Melon

   Norfolk

   1 review

   4.0

   1 review

   Dined 4 days ago

   overall4food5service4ambience3

   Overall experience was pleasant. Service was good. Food was delicious found the background music a little too loud as had to raise voices across the table to have coneversations. Was not impressed with a discretionary request for 10% service charge on our final bill. I would rather make my own decision about how much tip I would like to give.

   Report
7. SF

   SFrank

   1 review

   3.0

   1 review

   Dined 4 days ago

   overall3food1service3ambience5

   Peppercorn sauce was watery and not thick, burger was poor and very much ‘that’ll do’ when compared with other food outlets in Norwich offering great food for great value, Middletons needs to up its game or risk being left behind

   Report
8. NB

   NigelB

   Norfolk

   2 reviews

   2.0

   2 reviews

   Dined 4 days ago

   overall2food4service3ambience1

   I visited for lunchtime with my wife and grandson 25/6/2022. It was a very unpleasant experience, each of our courses were very late arriving and the service from the staff was very poor, at one point our cutlery for the dessert literally being thrust at us. We visit for lunchtime quite frequently and appreciate that it’s a busy time and this was no different. The service and staff attitude was very disappointing, other people arrived after us and were served much quicker. Something clearly went wrong . NBrooks.

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9. K

   Kirlywirly

   Norfolk

   3 reviews

   4.0

   3 reviews

   Dined 4 days ago

   overall4food3service3ambience3

   I had the gnocchi…..I wouldn’t have it again. Seemed like it had been microwaved, it was hard and swimming in grease. Such a shame. The rest of the meal was lovely though.

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10. H

    Hunt

    Norfolk

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service4ambience5

    Lovely food definitely worth it! Steak was perfect and the Mac and cheese was delicious

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11. L

    Liza

    London

    2 reviews

    5.0

    2 reviews

    Dined 5 days ago

    overall5food5service5ambience5

    All good,very efficient and friendly staff.

    Report
12. K

    Katelyn

    1 review

    3.0

    1 review

    Dined 5 days ago

    overall3food1service4ambience3

    I’ve visited middletons, Norwich before and it has been nice, but this visit was a little disappointing. The service was good but when it came to my food it was poor, for a ribeye steak and the lamb chop it was nothing more than fat and grizzle, barely any meat for expensive cuts of meat! The fries where cold and tasted frozen, overall the main meal was sad and not worth £25. The starters however where lovely, and I enjoyed my crème brûlée. My partner had the sundae hoping the brownie would be warm but it was crumbly along with cheap tasting ice cream. When it came to the bill of £94, we realised that a £8 ‘optional’ service charge had been added, we did not get asked if we wanted this added to our bill therefor it was not optional. Hopefully our next visit is better.

    Report
13. BO

    BambiOnIce

    1 review

    4.0

    1 review

    Dined 5 days ago

    overall4food4service5ambience5

    Lovely attentive staff, very good steak. It was great to have the butter served separately, had it been poured over my new potatoes it would have spoiled it for me. There was a slight variation on the desert - was supposed to be lemon roulade which included meringue - it was sponge .. would have ordered different had I known. But still very nice.

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14. MS

    MarciaS

    Norfolk

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience4

    First time visit and won't be the last. Efficient, polite service by friendly waitress. Orders taken and delivered promptly. Food hot and tasty. Good place for pre-theatre visit.

    Report
15. ST

    SusanT

    Norfolk

    3 reviews

    5.0

    3 reviews

    Dined 5 days ago

    overall5food5service5ambience4

    Service and food was great, slight noise problem with a very loud customer, this did not spoil the overall experience.

    Report
16. P

    Poppy

    Norfolk

    1 review

    2.0

    1 review

    Dined 5 days ago

    overall2food1service1ambience2

    Been here a few times but set menu now boring starter was Luke warm chicken chewy waiter not very pleasant won’t be going in the near future will give it a rest.

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17. WR

    WendyR

    1 review

    3.0

    1 review

    Dined 7 days ago

    overall3food2service4ambience3

    Expensive for size of meals served drinks expensive

    Report
18. PL

    PennyL

    Norfolk

    4 reviews

    5.0

    4 reviews

    Dined 7 days ago

    overall5food5service5ambience5

    Had requested a table at the side of the restaurant and this was ready for us when we arrived. Service was friendly and efficient but we did not feel hurried. Food was lovely; good sized portions, freshly prepared and hot. Would not hesitate to recommend and we look forward to returning.

    Report
19. J

    John

    Norfolk

    7 reviews

    4.0

    7 reviews

    Dined 7 days ago

    overall4food4service5ambience5

    good food at a reasonable price and choice of drinks and good atmosphere

    Report
20. KM

    KevinM

    1 review

    3.0

    1 review

    Dined on 21 June 2022

    overall3food3service3ambience3

    Good service disappointed with the pate starter just a slab of pate no salad and no butter with the toast onto the main no new potatoes disappointing I ordered the mixed grill medium to well when it arrived the steak looked a very nice piece of steak but was not cooked and was quite rare inside when I complained I was told they would take the steak back and cook it more I said that I wanted a new steak I had eaten most of my dinner by the time the new piece of steak arrived which looked nothing like the original bit of steak it was half the size and tasted horrible I left the steak and was told that £10 had been taken of the bill we also noticed that the kitchen seemed to close very quickly and that the kitchen staff seemed to want to leave very quickly the above does not reflect on the normal standard of Middletons but we are not sure if we will be rushing back we are very disappointed also very disappointed with the £3.50 salad a quarter of a slice of cucumber and one quarter of a slice of tomato but lots of lettuce

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21. CH

    CherylH

    Norfolk

    2 reviews

    5.0

    2 reviews

    Dined on 21 June 2022

    overall5food5service5ambience5

    Food was amazing and staff were friendly. Would recommend

    Report
22. EP

    EloiseP

    Norfolk

    1 review

    3.0

    1 review

    Dined on 19 June 2022

    overall3food1service4ambience4

    Food tasted lovely but was cold sadly. Both roasts were cold and the chicken club was Luke warm

    Report
23. N

    Norwich72

    1 review

    3.0

    1 review

    Dined on 19 June 2022

    overall3food2service4ambience2

    Our roast dinners were warm and the vegetables practically raw. It’s such a shame as I’ve had better experiences there in the past.

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24. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on 18 June 2022

    overall2food2service1ambience2

    Our whole group of 4 felt the service was very rushed and almost chaotic. The waiters and waitresses were not rude at all but when asked questions regarding the food they were answering whilst walking away and not waiting to see if we had another question so my partner actually felt like he couldn’t ask what we wanted to. Desserts were very very poor tasteless no attention to detail and felt like the chefs had no passion for their food. The fillets for main were good but did have an additional £5 supplement added on which was outlined on a separate card. The cleanliness of the restaurant wasn’t great and one of our group particularly commented on how dirty and cobwebbed the toilets were. We did tell the staff that we wanted the optional service charge removed due to the above and was just told they are short staffed no apology at all. My opinion would be Middletons has so much potential to be lovely but perhaps if they are so short staffed they maybe should reduce their bookings so that the customers experience isn’t lacking while the restaurants prices are increasing.

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25. TT

    TashaT

    Norfolk

    1 review

    4.0

    1 review

    Dined on 18 June 2022

    overall4food3service5ambience3

    Automatically added discretionary tip felt awark and forced, rather than tipping for good service

    Report
26. SB

    SimonB

    London

    3 reviews

    5.0

    3 reviews

    Dined on 18 June 2022

    overall5food5service5ambience5

    Great food, efficient and friendly staff

    Report
27. YM

    YvonneM

    Norfolk

    5 reviews

    4.0

    5 reviews

    Dined on 18 June 2022

    overall4food4service5ambience4

    Really good value and service staff lovely. Have been to Middleton's several times now and never been disappointed.

    Report
28. OT

    OpenTable Diner

    London

    2 reviews

    2.0

    2 reviews

    Dined on 17 June 2022

    overall2food3service3ambience4

    The food was good, but for the price of the meal it wasn’t good enough, paying £40 for a steak and 4 shrimps, just wasn’t worth it. Don’t think I’d come back purely because I left hungry

    Report
29. S

    Smarti

    1 review

    4.0

    1 review

    Dined on 17 June 2022

    overall4food4service4ambience4

    Excellent food and service as usual. Could have done without the loud music as it made conversation difficult.

    Report
30. LE

    LiamE

    Norfolk

    1 review

    5.0

    1 review

    Dined on 17 June 2022

    overall5food5service5ambience5

    Fantastic food and brilliant service! A fine way to spend a Friday evening!!

    Report
31. JO

    JeremyO

    Norfolk

    8 reviews

    vip
    4.0

    8 reviews

    Dined on 17 June 2022

    overall4food3service4ambience4

    The staff are always brilliant and attentive but this time round the food was average and not at the standard of the evening service

    Report
32. LP

    LeeP

    Norfolk

    2 reviews

    5.0

    2 reviews

    Dined on 16 June 2022

    overall5food5service5ambience5

    Nicest steak I’ve ever had! Kids enjoyed their meals too!

    Report
33. M

    Moons

    London

    1 review

    4.0

    1 review

    Dined on 15 June 2022

    overall4food5service4ambience4

    Lovely food, nice friendly staff. A bit slow but obs short staffed like everywhere else. Will go again.

    Report
34. BL

    BevL

    Norfolk

    6 reviews

    vip
    1.0

    6 reviews

    Dined on 15 June 2022

    overall1food2service1ambience1

    Poor food , expensive and shocking service , will not be going again

    Report
35. SH

    SamH

    Norfolk

    1 review

    4.0

    1 review

    Dined on 15 June 2022

    overall4food3service5ambience4

    Your menu is very basic I would like to see more choice

    Report
36. OT

    OpenTable Diner

    Norfolk

    2 reviews

    5.0

    2 reviews

    Dined on 15 June 2022

    overall5food3service5ambience3

    Going to see Elton John

    Report
37. SW

    SueW

    1 review

    5.0

    1 review

    Dined on 15 June 2022

    overall5food5service5ambience5

    Although it was quite busy for a 4pm sitting during the week(due to Elton John concert) we were seated promptly & drinks ordered. Food came at a nice pace & tasty as usual. Relaxing atmosphere, staff very attentive despite having to rush around as seemed maybe short staffed :)

    Report
38. AM

    AlisonM

    Norfolk

    1 review

    4.0

    1 review

    Dined on 12 June 2022

    overall4food4service4ambience4

    Had a lovely meal for our wedding anniversary. I had salmon and it was delicious, hubby had cheese burger and he said that was nice. Service was good, our waiter was very friendly. Surprisingly not very busy but not complaining! This is our 2nd visit and will definitely come back 😋😋😋

    Report
39. H

    Hhhhhhhhhhhhh

    Norfolk

    1 review

    1.0

    1 review

    Dined on 12 June 2022

    overall1food3service1ambience2

    Long waits and little attention from waiting staff. Food very average.

    Report
40. MC

    MichelleC

    Norfolk

    1 review

    3.0

    1 review

    Dined on 12 June 2022

    overall3food2service1ambience4

    Food wasn't a good as previous times. We all went and had dessert elsewhere because we were still hungry, ans we arnt really big eaters. Expensive too for what you get. Drinks were reasonable. No one came and asked if we wanted any drinks throughout our meal, and when 1 person in our group asked, the server didn't ask anyone else when we all wanted drinks, so we didnt order more because we felt we were messing the server around.Shame really

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