Middletons Steakhouse & Grill - Leicester
it had been 1 year since we have been here, due to bad stake, so we though we would give them another go. I am a big stake eater, I've had big stakes all over the world, We had garlic mushrooms for starters which were cold, we returned them, and they bought us replacement hot ones, i had a porter house stake, medium, but when i got it, it was bloody , very bloody, ie blue rare, so i complained again, they took it back, waited 10mins ,they returned it, now it was well done, very well done, the beer was flat, so we paid the bill and left. THEY CALL THEM SELVES A STAKE HOUSE, but they can't cook a good stake if they tried, they maybe good a small stakes, but anything bigger than a 8oz and they are knackered, never again for us, think i will stick to miller and carter.
The food was very good but even steaks that were medium raw had a burnt taste to them. For an additional £9 on to the surf and turf, the lobster didn't have a lot of meat on it and the fact this dish didn't include the mushroom and tomato was not clear. There should be an option for some sort of vegetable without having to sacrifice another side.
Enjoyed a lovely lunch with two friends. We all had the fixed price menu, which is good value. The food was served promptly and was hot and tasty.
The restaurant wasn’t very busy which we thought was good.
I previously went in the evening and when the place is full it can be very noisy.
Would recommend for a tasty lunch.
Never had a bad meal. But this was a complete disaster. Uncooked chips full of grease. Cold steak, very disappointing this time put us off coming again.
The place is beautiful, I remember it as the Natwest bank. From arriving to leaving we were wished well on our anniversary which was lovely. The food was great although I wasn't overwhelmed with my lobster but that was my choice really. The waiter was attentive and polite, we did get someone else try and take our order after he had and had a wine bottle delivered which wasn't for us. On the whole it was a great experience. Thank you.
Second time visiting Middletons for us, after having such a fantastic time first time round, this time Unfortunately wasn’t to the same standard.
Whilst the food was great the service was slow from the moment we walked in to getting the bill... yes it was busy but not to the extent to justify the wait we had.
Ok I said the food was great, apart from;
starter - Pate was ok but not enough bread and was no butter
main - Middleton mixed grill, salty gammon but the rest was fine
Dessert - oh dear signature treacle sponge and custard, obviously microwaved, yet only Luke warm and a rather strange looking thick syrup... very very disappointing
I’d still recommend as it’s a lovely atmosphere
Arrived and sat looking at the Sunday lunch menu. When we went to order they told us they had run out. Lack of service, took a while to be served even though the place was empty. Had come before and really enjoyed but this experience this time has really put me off.
Nice steakhouse in a renovated old bank with very stylish lighting and finishes. Nicely cooked steak with various sauces available. Very attentive staff but very busy and the waitress had too many tables to cover.
We had a booking for 5:15. At 5:40 we were still waiting for someone to take our drink order. We left and passed out server on the way out- she didn't even acknowledge us. It must be wonderful to be so busy that you don't care about customer service.
Food was cooked perfect and thoroughly enjoyed it.
Food good, steaks very nice. However service really slow. Wine at £25 was very average.
It was my birthday, recognised by the waiter who produced a piece of cake with lit candle, then whisked it away, not to return! Very weird!
Would I go back? Probably would give it another shot, maybe at lunch time to see if the food as good and the service better.
Lovely and reasonably priced food, was a Monday lunch so not to busy. Staff very helpful and friendly 👍
Not as good as our first visit but issues were addressed well. Happy to return.
Been before but this time the gammon was overcooked, small portions, will not be going again which is a shame as it has a nice ambiance. Asked for a side of gravy and was just told ‘no’ before abruptly walking away. Needless to say no til was left. Feels overpriced to what it was. Really disappointed as had told friends how good it was, they weren’t impressed!
Usually I have a lovely meal at Middleton's. The reason we chose it for our 5th wedding anniversary is because in the past the service has been fantastic and the food well cooked and presented.
However.. even though I mentioned it was an anniversary on the booking form, we were seated at a noisy table next to 2 gentlemen who were drinking only and were very distracting until they left. It took several minutes to be asked for our drinks order so we had to order drinks at the same time as our food. My husbands steak was partially inedible, due to it being undercooked. We complained and our waiter carried the plate around looking for the young man who brought our food from the kitchen. (Fairly sure it wasn't his fault?) Then took the young man for a scolding, making us feel bad. We got money off the bill but the drama ruined our evening.
We read the online reviews and decided to try it ourselves, we were not disappointed. I had the seafood grill, with wedges and salad. The service was excellent, the food was excellent, the entire experience is one I would recommend to friends and family.
Fantastic. Food was great. Will defiantly be going again.
Food was great value for money..we went lunchtime staff were wonderfull and friendly
Definatly will be returning
We had a terrible experience. We had ordered our food then 25 mins later they said they had no burgers. 25 mins after ordering them! Then we were told there were no olives that we ordered. We received our starters 50 mins after ordering. When our altered main meals eventually came they were stone cold! We saw them sitting on the side for ages! We were so hungry that we ate them. Having said they were cold to a member of staff, she said she would get the manager, but he avoided us for the rest of the time. A really bad experience here!
Food was good but service was not. We had to wave for attention and force our order on staff. Not great, wont be back.
Food seems to have gone downhill since our last visit 8 months ago but price has gone up. Not worth the money now.
Very professional staff, accommodated my request for cheese board instead of pudding all for a bargain price fixed menu
Visited on a Friday evening the service was very good and the staff were engaging. We all ordered steak cooked differently and they arrived altogether perfectly cook. The sirloin was delicious as were the fillets.
Amazing food. I love it! The steak is delicious. Cocktails are good too.
It was a Monday night and 6 of the items were out of stock, due to non delivery or bad stock management.
They blamed the suppliers, but as the food comes from your own suppliers, I found that strange.
You should always carry two -three days stock just in case.
What we were recommended to have by a friend was not available, and it spoilt the evening.
The lemon tart was overcooked
Venue is beautiful and that's where the lovely experience stopped. The food was average, I could of been anywhere. I expected a higher quality from a "steakhouse and grill" especially in such a lovely venue. Rib eye surf and turf only half the prawns had been prepped so they were dirty and then arrive with shells on. Service was very abrupt. We would be left for a long time waiting without service and then the waiter popped up and thrust dessert menus at us just as we were finishing our mains. Desserts arrived within less than 2 minutes of ordering. Overall I felt it was grossly overpriced for the quality of food and service you recieve.
Most definitely would recommend Middleton steak house, pleasant place to visit ..
Food was delicious, service was friendly and prompt and everything was just perfect.
Was a little disappointed when first arriving as had to wait for table as it wasn't ready, got a drink at the bar and was called to table around 15mins later. Service was great,food was beaut.... 10/10 for me. The music was a little to much (dance music) haha not really my thing when having a posh meal but each to there own. Overall... Good experience and hopefully will be returning.
Excellent food with great customer service. The fixed price menu is also really good value for money. I will be returning again.
4th Visit, 2 out of 3 steaks cooked to perfection one medium 12oz steak raw in the middle, too late when you have eaten most of it, the staff, the place.....brilliant. 1st visit perfection, 2nd visit disappointed, 3rd visit brilliant, 4th 2 out of 3, so close to being to being the ultimate steak house in Leicester.
They forgot one order, but gave them nibbles and free drink,every thing else was very good , will go again.
I would recommend a lunchtime meal when it is less busy and not as noisy
Unfortunately our server was on his first shift and he made a mistake with my order. However once I spoke to another member of staff it was rectified eventually.
Everybody else loved the food and said it was fantastic however die to my mistake I didn't really enjoy mine as it was not what I had ordered
Very pleasant meal for 6 of us for a birthday on a Sunday evening. It was very quiet and relaxed.
Service was impeccable, and check backs done regularly.
Unfortunately ran out of mussels for the starter but in general the food was very good.
First time to Middleton Steakhouse & Grill, the food I would say the food was good and the service friendly and efficient. The one down side was that we were seated on a quite small table with my wife with her back to an aisle so every time somebody walked by the back of her she was brushed, other than that quite a good experience
Lovely lunch with good service in a nice restaurant, great value fixed price menu and everyone enjoyed the food
We had an amazing time, lovely waiter and food was delicious
Venue is very stunning, waitress was extremely friendly and helpful. Bar area looks very cool. Portions seem little smaller than expected but was still filling.
Fantastic food, most of the meal was cooked to perfection will definitely be booking again.