Ambiance and design of restraurant very inviting, food and service excellent. Went for my daughters 18th birthday and all received a free glass of fizz (nice touch).
staff were excellently trained in what they do and the food was incredible
Simply the best steaks and staff in Bristol in a cosy place
Using OpenTable was easy to make a booking (my first use) I booked this restaurant due to its fantastic reviews. It definitely lived up to them. Booked for my husband's birthday. We were treated to a birthday drink. From the moment you arrive the reception you get from the manager is amazing. In fact all staff were friendly and helpful. Our waitress; Amy explained everything perfectly.
Clean, tidy. 1920's decor.
If you love steak then this is the perfect place to go.
You use a hot stone during the meal to cook your steak perfectly at your table.
What a fun experience.
Thank you. Can't wait to go back.
I traveled down to Bristol a 2and a half hour drive to treat my brother. Seeing that mugshot was no.1 on trip advisor we went there. We had the “caveman” sharing steak which was amazing. The whole experience you get is great next time I’m around in Bristol I’ll be back!
Fantastic melt in the mouth steak. All their produce and meat is local and organic which is perfect. All in all a perfect experience. The prices aren't bad at all especially as you get so much for your money, I think the four pound signs on tripadvisor should really be ££-£££. Will definitely be going back and telling everyone about the amazing experience we had.
The whole experience was lovely. We really enjoyed our time there. Both food and service were exceptional!
Lovely staff, great food, great ambiance!
Initially a little wary about 'cooking' our own food but i the end found the whole experience 5*.
We had an amazing time. The food was fantastic and great quality. The staff were knowledgeable about the menu, and professional when an unexpected incident took place with one of our party. We hope to return again soon.
This restaurant is certainly something different; you have to cook your own steak on the hot stones! I couldn't fault the service, everyone was really friendly and helpful. The steak was lovely, but in hindsight a rare rib eye can be a little sinewy and I should have had a fillet or even a tuna steak. The choice of 2 butters is lovely, and I would thoroughly recommend the honey butter. Delicious!
All in all, nice atmosphere and definitely a different dining experience. If a little smokey.
Very sophisticated ambiance matches perfectly with the cuisine. Carefully chosen butters with hotstone steak is to die for. Great value but the chips are divine. Accompany yourself with a nice glass of red or try the endless choices of cocktails, spirits or non alcoholic beverages. If steak isn't your go to then try the pizza but I couldn't resist the sirloin & my friend had the picanha which was only available on the night that we were able to join the rarity!
What a place! Best steak I’d ever had. Thank you to Amy for being a great waitress, can’t wait to return 🙌
The food was fantastic and the staff made us feel very welcome.
Fabulous night, definitely recommend it!!
Very good quality steak, a bit quirky that it comes with a hot stone and you cook it yourself but lovely all the same, service was excellent and staff very friendly. Probably a bit expensive really for what it was £71 for 2 steak and chips and 2 cokes. Would go again as a treat, you can tell they are passionate about the quality and service.
I’ve been here three times now and it’s unbelievable. The food is unreal and the it’s more than just a restaurant, it is an experience. Highly recommend.
amazing food and great service. would defiantly recommend to a friend!!
Brilliant place, had run out of a couple of items on the menu, but offered alternatives that made a great overall experience. Really enjoyed the meal as part of a special birthday evening with my sister.
Wonderful chateaubriad. The sauces were good, but the servings a bit small. Enjoyed the different butters. The chips were a bit on the big side and not salted. We starter with cocktails, and my only real complaint is that the food arrived much too soon. We had barely starter on our drinks, so we had to leave them to the end of the meal.
Great ambience and service was spot on being timely and unobtrusive. Food was great with perfectly cooked steak and chips.
This restaurant was recommended to me by my daughter and I can honestly say it exceeded my expectations. I had the fillet steak which was amazing I will definitely be going back! The staff were attentive, helpful and extremely friendly the ambiance just right and all thanks to an incredibly professional and efficient manager. Keep it up, a real treat x
The service impeccable, the food amazing. I would eat here every day if I could.
Fantastic food and great staff. We had a really enjoyable evening and would highly recommend!
Excellent experience. We were a party of four friends and were seated in a booth style table downstairs. One of our party was celebrating her birthday and the restaurant staff gave us a complementary glass of fizz each on arrival which was a really nice touch! The concept is very good (hot stone cooking) with a mixture of butters and sauces to accompany your steak. Beware! Its gets 'shmokin' hot around the table (and in combination with other diners cooking their own meat). Three of us chose a steak cut we had not heard of before (which was a treat) and one of the party had a pizza which was huge and reported as delicious. A very nice ambience and very good experience. We had our polaroid taken in front of the famous 'mugshot' wall which was also a nice memento of a great evening. Reasonably priced, delicious cocktails, lovely staff. A great evening.
The best steak I’ve had in Bristol, everything was delicious
A Really wonderful evening!
Straight away it was clear that the service was going to be fantastic and we loved that the servers told us what they liked on the menu which meant that we had delicious food that we wouldn’t have chosen normally.
The atmosphere was perfect for a smart/casual evening.
Food and drink was outstanding. We had the sharer steak and loved being able to cook it to our own taste. The honey butter is incredible. The Sucker Punch cocktail is also amazing.
The price of the evening was not cheap, but it was definitely worth every penny. It was our anniversary so we were happy to part with a little more than planned.
We can’t wait to go back!
Mugshot is now my new favourite place!! Best steak, the food was so lovely!! Service was amazing everyone was so friendly, the owner should be proud of their staff. Loved the whole atmosphere and music. Love the decor and how the restaurant looks. I had a really lovely time and had lovely food and can’t wait to come back!!!
Took my Daughter to Mugshot for her Birthday. Food, service, atmosphere was 5 star. Perfect dining experience.
Have been here a few times now, and always the same level of service and food... Amazing
Amazing food, amazing staff!
Outstanding service and amazing food.
Felt very looked after and staff were informative and attentive.
Great experience - cooking the steak on your own hot stone was a first for me. Great quality, attentive service, nice atmosphere. Would definitely recommend and return.
I have been to this restaurant several timed and could not fault the service or the quality of Food.
Amazing food - Jen looked after us and she was incredible. Will definitely be back!
helpful nice staff. Very good value for money. Lovely place inside.
Bigger range of cocktails would be good tho.
Blown away ! I booked a table for valentines day and my 1 year anniversary. We were greeted with a huge smile and two glasses of prosseco on the house and had a short walkthrough of some special cocktails and the menu.
We orderd two serlions and they were amazing ! Cooked rare we could then cover in flavored butters and seared on the hotplate provided. We then moved on to some sorbet and the fantastic cocktails !
Overall a great place for a date or group of people with very friendly staff and a very relaxed vibe.
If you get the chance or are think about visting just go !!!!
Everything was perfect
The food was delicious and waiters are very nice and kind.
The service was so friendly and welcoming. The ambience was very cool with the 1920s feel and music! The food is another level of good, I would (and do) highly recommend to everyone to try! It’s a new firm favourite for us!
We had one of the best fillet steaks ever in this restaurant, fantastic.