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Spacious dining room although retaining the cosy atmosphere. Very good service.
We went last night during a short trip to Bristol. I love the concept of hot stone cooking, which means that your steak is cooked exactly how you want. My husband and I shared an enormous Chateaubriand that came with a selection of flavoured butters and sauces, plus triple cooked chips and a rocket salad. Everything was included in the £70 price, which I think was excellent value. The steak was flavoursome and meltingly tender, and accompanied by a lovely bottle of Merlot.
The staff and especially the owner-manager were really friendly and attentive. When he spotted that our stone had got a bit cool, he immediately swapped it for a fresh hot one. He was also really proud of the provenance of his food, and really supportive of local producers. We finished with local ice cream - the scoop of peanut butter and pretzel was outstanding!
The place felt like it had been around forever, it had that ‘local institution’ vibe, so we were really surprised when he told us that they had only been open for eight months.
This will be a place to visit again next time we come.
Amazing food. Best steak I've ever had. Not sure I can go back to "standard" steak any more. I've been spoilt. Wasn't keen on the honey butter they recommended. Otherwise everything was great. Nice cocktails too.
Amazing place, staff friendly and knowledgeable and the steaks are fantastic. Really clever idea of being able to cook them to your liking on the lava stone but the produce and pre-cooking in a water-bath makes the taste. Would really recommend to any meat lover.
Outstanding service and unforgettable food. Can’t believe this is my first time here. I have already recommended to my friends and colleagues. Rightly number 1 on tripadvisor!
Great meal. Best quality beef I have had in the UK. Fun concept.
An unforgettable experience, can’t wait to eat there again . Steak was amazing
My Girlfriend had been here for a birthday party the week before , I work overseas and when I got home she said we must go to mugshot. The steaks were beautiful lovely taste and everything from Chips / Salad / sauces / butters were fantastic. The staff were lovely and helped out when asked. I would definitely recommend and will go back for sure.
Amazing evening here! Service and quality of food second to none we will definitely be back!
We absolutely loved our first visit to Mugshot and will definitely be back. The food and service both fantastic and it’s a great dining experience.
Amazing. If you’re new to Bristol it’s worth a visit. Great service and immaculate food😊
Very lovely welcome and kept well informed on the sharing steak couldn’t fault the staff or the food only reason for markdown was as we had went to Pasture the week before and they just slightly trumped you on the steak itself. Still 9.5/10 will definitely visit again.
Friendly efficient staff, fantastic food. Loved the music and setting downstairs. Have already recommended this place to friends & family
Amazing food, amazing service, only thing being the lights are quite dim and very red but kinda adds to the atmosphere, just hard to take pictures in
Unique experience, food was good and customer service was excellent
Possibly one of the best places ive eaten ever, excellent service and amazing food
Ambiance and design of restraurant very inviting, food and service excellent. Went for my daughters 18th birthday and all received a free glass of fizz (nice touch).
staff were excellently trained in what they do and the food was incredible
Simply the best steaks and staff in Bristol in a cosy place
Using OpenTable was easy to make a booking (my first use) I booked this restaurant due to its fantastic reviews. It definitely lived up to them. Booked for my husband's birthday. We were treated to a birthday drink. From the moment you arrive the reception you get from the manager is amazing. In fact all staff were friendly and helpful. Our waitress; Amy explained everything perfectly.
Clean, tidy. 1920's decor.
If you love steak then this is the perfect place to go.
You use a hot stone during the meal to cook your steak perfectly at your table.
What a fun experience.
Thank you. Can't wait to go back.
I traveled down to Bristol a 2and a half hour drive to treat my brother. Seeing that mugshot was no.1 on trip advisor we went there. We had the “caveman” sharing steak which was amazing. The whole experience you get is great next time I’m around in Bristol I’ll be back!
Fantastic melt in the mouth steak. All their produce and meat is local and organic which is perfect. All in all a perfect experience. The prices aren't bad at all especially as you get so much for your money, I think the four pound signs on tripadvisor should really be ££-£££. Will definitely be going back and telling everyone about the amazing experience we had.
The place is very welcoming. We arrived before the time and we were seated very quickly. The staff is very friendly and always attentive, advising you and helping you in everything. I recommend it totally.
The whole experience was lovely. We really enjoyed our time there. Both food and service were exceptional!
Lovely staff, great food, great ambiance!
Initially a little wary about 'cooking' our own food but i the end found the whole experience 5*.
We had an amazing time. The food was fantastic and great quality. The staff were knowledgeable about the menu, and professional when an unexpected incident took place with one of our party. We hope to return again soon.
This restaurant is certainly something different; you have to cook your own steak on the hot stones! I couldn't fault the service, everyone was really friendly and helpful. The steak was lovely, but in hindsight a rare rib eye can be a little sinewy and I should have had a fillet or even a tuna steak. The choice of 2 butters is lovely, and I would thoroughly recommend the honey butter. Delicious!
All in all, nice atmosphere and definitely a different dining experience. If a little smokey.
Very sophisticated ambiance matches perfectly with the cuisine. Carefully chosen butters with hotstone steak is to die for. Great value but the chips are divine. Accompany yourself with a nice glass of red or try the endless choices of cocktails, spirits or non alcoholic beverages. If steak isn't your go to then try the pizza but I couldn't resist the sirloin & my friend had the picanha which was only available on the night that we were able to join the rarity!
What a place! Best steak I’d ever had. Thank you to Amy for being a great waitress, can’t wait to return 🙌
The food was fantastic and the staff made us feel very welcome.
Fabulous night, definitely recommend it!!
Very good quality steak, a bit quirky that it comes with a hot stone and you cook it yourself but lovely all the same, service was excellent and staff very friendly. Probably a bit expensive really for what it was £71 for 2 steak and chips and 2 cokes. Would go again as a treat, you can tell they are passionate about the quality and service.
I’ve been here three times now and it’s unbelievable. The food is unreal and the it’s more than just a restaurant, it is an experience. Highly recommend.
amazing food and great service. would defiantly recommend to a friend!!
Brilliant place, had run out of a couple of items on the menu, but offered alternatives that made a great overall experience. Really enjoyed the meal as part of a special birthday evening with my sister.
Wonderful chateaubriad. The sauces were good, but the servings a bit small. Enjoyed the different butters. The chips were a bit on the big side and not salted. We starter with cocktails, and my only real complaint is that the food arrived much too soon. We had barely starter on our drinks, so we had to leave them to the end of the meal.
Great ambience and service was spot on being timely and unobtrusive. Food was great with perfectly cooked steak and chips.
This restaurant was recommended to me by my daughter and I can honestly say it exceeded my expectations. I had the fillet steak which was amazing I will definitely be going back! The staff were attentive, helpful and extremely friendly the ambiance just right and all thanks to an incredibly professional and efficient manager. Keep it up, a real treat x
The service impeccable, the food amazing. I would eat here every day if I could.
Fantastic food and great staff. We had a really enjoyable evening and would highly recommend!