Neptune

3.9
81 reviews
icon/ic_price_rangeCreated with Sketch.
£26 to £40
icon/ic_cuisineCreated with Sketch.
British
Top tags:
  • Good for a Date
  • Special Occasions
  • Romance
Neptune is a modern British neighbourhood restaurant in the heart of Bloomsbury.
The oyster bar located the centre of Neptune’s dining room serves a variety of oysters and shellfish selected from independent growers around the UK.
Alongside this, the menu also features thoughtfully sourced and high-quality British produce cooked on the wood-fire grill including dry-aged beef from Yorkshire and fish direct from boats in Cornwall.
While the casual bar serves fresh aperitif style cocktails, the ever-evolving wine list focuses on a mix of low intervention and classic wines from quality local and international producers.
To compliment the stunning menu, Russell Sage Studio and Margaret Crow revived the existing Grade II-listed dining room by adding a graphic wooden floor, peach ceiling and a centrally located pewter-top bar, creating a space that is as elegant as it is inviting from morning through to late evening.

Special Offers

Express Menu: 2/3 courses £20/£23

From a set menu.

Terms and Conditions: Maximum of 8 diners. Includes Tax, excludes service.

Valid For: 1 - 8 people

Starts: 23 April 2019

Ends: 31 August 2019

Availability: Daily 18:00-19:30

What 81 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
3.8
food
4.0
service
4.1
ambience
3.6
value
Noise · Moderate
71% of people would recommend it to a friend
5
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SG
London
1 review
Dined 5 days ago
Overall 4food 4service 5ambience 5

First time having Oysters and the waitress was very knowledgeable. The lamb was really good too!

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SO
London
12 reviews
Dined on 31 March 2019
Overall 3food 3service 5ambience 3

Weren't expecting to be limited to only the brunch menu on Mother's Day but the host made it up to us with free champers for Mum and a glass for me for my birthday. The menu was a bit limited for non-meat eaters but a tasty enough crab omelette made up for it. Good puddings and a special birthday platter topped off a pleasant enough experience. The very knowledgeable sommelier pointed us in the director of a very reasonable Portuguese white which rounded things off nicely.

Thank you Neptune Team for helping us celebrate - now if you could just get the design team to up-scale the "knicker lampshades" to something more stylish that would be great.

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LP
London
13 reviews
Dined on 31 March 2019
Overall 4food 4service 4ambience 4

Lovely environment for a grand old brunch. Feels a bit special with some nice twists to the classic menu.

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HW
London
1 review
Dined on 30 March 2019
Overall 3food 3service 3ambience 4

Overall, a bit of a disappointing experience. The bar is gorgeous and the bar staff were lovely, but dinner was really not up to scratch given the cost of the meal. Our waiter was offhand to the point of being rude (though the sommelier was very nice!) and the food was only average - until the dessert (rum baba) which was an almost inedible boiled mass with no rum in evidence. It's not what I would expect for somewhere of this calibre and a disappointment for £100 a head birthday dinner.

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RO
London
44 reviews
Dined on 30 March 2019
Overall 5food 5service 3ambience 4

Great food, with generous portions. The only small complaint was their toast, which needed to be in for longer, and the service was on the slow side. Would definitely recommend however, and make sure to order an extra side of hash browns.

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ZG
London
1 review
Dined on 20 March 2019
Overall 5food 5service 5ambience 4

Fantastic dinner, couldn’t have been looked after better by the staff. Thank you for making our evening.

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OT
New York Area
1 review
Dined on 19 March 2019
Overall 2food 2service 1ambience 4

Poor service, food was blah, ambiance / decor was good (& conversation w/ friends was great too) but that’s it

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ME
New England
1 review
Dined on 18 March 2019
Overall 2food 1service 2ambience 2

Beautiful restaurant, less than average expensive food

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NS
London
1 review
Dined on 17 March 2019
Overall 1food 1service 3ambience 2

Het eten was echt verschrikkelijk.
En absoluut te duur voor wat je krijgt.
Na het voorgerecht burrata met tomaat en chili (hetgeen mijn partner en ik volledig terug gegeven hebben) wouden we zeggen dat de rest van de menu niet meer moest.
Toch hebben we het een kans gegeven maar ook het hoofdgerecht trok op niets.
Het dessert hebben we volledig laten staan.
Absoluut een no go!!!

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OT
London
19 reviews
Dined on 17 March 2019
Overall 2food 2service 2ambience 3

Almost empty on Sunday brunch time. Crab omelette smelled fishy, bite into a piece of shell and hurt my gum. Pretty interior but the food and services did not lift up to our high hopes. Did not bother to stay for desserts. The only good thing is the cocktail.

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s
London
2 reviews
Dined on 9 March 2019
Overall 3food 5service 1ambience 2

The place and the food were great. But the waiters were not friendly.

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GM
1 review
Dined on 8 March 2019
Overall 1food 1service 4ambience 3

The service was friendly, interiors lovely, however food incredibly disappointing. Got the seafood platter and it was tasteless, tiny mussels and no meat on the crab. The langusgine was stringy and actually quite unpleaseant. Only saving grace was the delicious bread rolls.

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D
London
1 review
Dined on 4 March 2019
Overall 1food 1service 2ambience 3

I am saddened to write this but I have been traveling 4 continents in the last 6 months trying different seafood restaurants, this is the worst one I had experienced. So sad, they have a great location and place but whoever is managing this place is obviously needs to change careers. I only ordered seafood plater and Dover sole which both were equally terrible

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KR
Yorkshire
19 reviews
Dined on 19 February 2019
Overall 2food 1service 4ambience 4

The food was just ok. It was cold and not anything special. We are very disappointed and we would not go again. The service was good but quality of the food was just ok.

Neptune
Responded on 23 February 2019

Hello KarenR, and thank you for your review. I would like to ask if you could send me some more information about your experience, including booking name, to me at Jonathan.kaye@neptune.london Kind regards Jonathan

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B
London
3 reviews
Dined on 16 February 2019
Overall 4food 5service 4ambience 4

This is a lovely central London dining room with a relaxed atmosphere. The service is spot-on; friendly, informative but not intrusive. Our party all ate fish and each dish was reported delicious! The rum baba - a thoroughly modern re-make, which we shared - was wonderful! Thank you Neptune.

Neptune
Responded on 23 February 2019

Thank you for your kind review Blackbird, we hope to see you at Neptune soon!

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OT
London
1 review
Dined on 13 February 2019
Overall 5food 4service 5ambience 4

Very fresh seafood.
Good environment and good staffs.

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OT
New York Area
1 review
Dined on 13 February 2019
Overall 5food 5service 5ambience 5

Loved Neptune! Friendly and professional service, good wine recommendations from the lovely Spanish sommelier, great ambience and a beautiful and unique space. Will be back.

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S
London
1 review
Dined on 9 February 2019
Overall 5food 5service 4ambience 5

Really delicious seafood and beautiful setting. Perfect for a romantic meal or girly catch-up

Neptune
Responded on 13 February 2019

Hi Sara, thank you for your nice review, we hope to see you soon

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AB
London
3 reviews
Dined on 8 February 2019
Overall 4food 4service 5ambience 4

Great setting, food and service but the atmosphere was slightly lacking.

Neptune
Responded on 13 February 2019

Thank you for your review AlexB, make sure you pop back soon to try out our new cocktails which are launching this week!

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CW
1 review
Dined on 8 February 2019
Overall 5food 5service 5ambience 5

Had a lovely 30th birthday dinner for a friend at Neptune. The staff went above and beyond to make sure we all had a good time and the food was fantastic. Would definitely go again especially because it is so pretty!

Neptune
Responded on 13 February 2019

Thank you for your 5 star review CharlotteW

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F
London
1 review
Dined on 7 February 2019
Overall 3food 2service 3ambience 3

This location is beautiful, unfortunately the food really lets it down - It’s average at best and not worth the money!

The decor is superb and the waiting staff are professional.

The food is mediocre and every plate (incl food) came out decorated with the same pesto dressing x

Neptune
Responded on 13 February 2019

Hello, I'm sorry to hear that you were not that impressed with the food, could I please ask for you to send me some more information, including your booking name to Jonathan.kaye@neptune.london thank you

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GT
London
1 review
Dined on 2 February 2019
Overall 5food 5service 5ambience 5

My girlfriend and I had brunch here on Saturday morning. Restaurant was surprisingly quiet, however it meant we had excellent service. Food was good, very enjoyable brunch, I had congee and gf had falafel breakfast. Drinks prices exceptional good value. Interior of restaurant was exceptional. Overall a really great brunch experience. Made us feel on holiday!

Neptune
Responded on 13 February 2019

Thanks for the great review GraemeT, make sure you pop back any evening between 6-7pm as we offer all our oysters half price! see you soon Jonathan

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DE
New Orleans
1 review
Dined on 28 January 2019
Overall 5food 4service 4ambience 5

great seafood platter, amazing decor, beautiful restaurant

Neptune
Responded on 13 February 2019

Thanks DanyalE!

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M
London
2 reviews
Dined on 27 January 2019
Overall 4food 4service 5ambience 4

The place is gorgeous, the atmosphere is great and relaxing. We really enjoyed the seafood platter, only the oysters and some mayonnaise were missing.

Neptune
Responded on 13 February 2019

Hello Mais, you will be happy to hear that our oysters are back and everyday between 6-7pm we offer them half price! we look forward to seeing you soon

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KM
London
1 review
Dined on 26 January 2019
Overall 3food 3service 2ambience 3

I first went to this beautiful restaurant for my birthday last year. I decided to come back as I was invited to a 50% discount on the food. The food I felt wasn’t as good as my last visit and the service was a bit slow. But I will definitely go back as I feel you can really dress up

Neptune
Responded on 13 February 2019

Hello KimM, and thank you for your review make sure you pop back in March when we launch our new seasons menu, just message me on Jonathan.kaye@neptune.london to book thanks

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J
London
5 reviews
Dined on 26 January 2019
Overall 3food 3service 3ambience 3

Pleasant and spacious room with plenty of light. Our waitress was very jolly and pleasant. The sommelier very pushy, kept coming back and kept talking about money. Food average.

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HD
Hampshire
1 review
Dined on 25 January 2019
Overall 5food 5service 5ambience 5

Lovely food and friendly service. The seafood platter was delicious!

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N
London
1 review
Dined on 25 January 2019
Overall 3food 2service 1ambience 4

Unfortunately, terrible service. We made a booking for a party of 8 and were seated to a table which only comfortably seats 4. Service was extremely slow, sides came when most of us were finishes with the main. Was very difficult to find our server to order dessert which took again very long. We voiced our discontent but the restaurant made no effort to listen and acknowledge.
We hope service will improve as the venue is impressive.

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NR
London
1 review
Dined on 25 January 2019
Overall 4food 4service 2ambience 3

Incredible surroundings and building. Really interesting drinks and food menu, though we felt the kitchen had different idea of what a rib eye was (texture was more bavette). Staff were friendly when you could get hold of someone. Three staff on the floor for a Friday night!? Overall service let the whole thing down, and we were left for over 30mins waiting to order a dessert, in the end we just wanted the bill..

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TR
London
1 review
Dined on 22 January 2019
Overall 2food 2service 2ambience 2

Too many menu options not available. Not impressed by absence of fish stew as that was one of reasons for coming. Our preferred desert not available. My main was over cooked and unpleasant. Good decor but strangely lacking in atmosphere. So many better options elsewhere for dinner. Will not return and would not recommend.

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C
London
18 reviews
Dined on 19 January 2019
Overall 5food 5service 5ambience 5

We were amazed at how beautiful the Neptune dining room was. It felt like being in a first class
ocean liner. As fish lovers we would specially recommend the seafood platter which was delicious
and came with reassuring background information on how everything had been sourced.

Neptune would be a perfect choice for a special celebration: a birthday or romantic occasion.

We were made to feel very special. Many thanks to the staff.

Neptune
Responded on 23 January 2019

thank you very much for your brilliant review Crawford, we are especially proud of our fish suppliers! look forward to seeing you soon as the ever popular 'oyster happy hour' will be coming back

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C
1 review
Dined on 19 January 2019
Overall 4food 4service 4ambience 5

The service was lovely and the food was really great especially the scallops. Unfortunately they didn’t have oysters which was a let down because that’s why we chose the resteraunt and they didn’t say anything on there website about not having them. But apart from that it was an over all lovely experience!

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C
London
3 reviews
Dined on 18 January 2019
Overall 3food 1service 5ambience 4

Brilliant service and great wine list but really disappointing food.

Neptune
Responded on 21 January 2019

Hello Claire, thank you for your review we take feedback very seriously at Neptune so would like to hear more about your experience, and any feedback about the food will be discussed with the chefs any feedback please send to me on Jonathan.kaye@neptune.london many thanks Jonathan

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b
London
14 reviews
Dined on 12 January 2019
Overall 5food 5service 5ambience 5

The atmosphere set up is well set up, love the decoration and the foods is delicious. We have our brunch here and the steak and eggs is absolutely taste and well prepared. My friend had the falafel breakfast it was really good and delicious.
All foods are well prepared and the waitress are polite did not come to us every 5 mins and leave us alone, so we can enjoy our meal and nice afternoon time together.

Neptune
Responded on 21 January 2019

Hello biancco, thank you for your 5 star review! we are glad you enjoyed everything, the steak and eggs are very popular! we look forward to seeing you soon at Neptune

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CG
Dallas
2 reviews
Dined on 10 January 2019
Overall 4food 4service 4ambience 5

Beautiful restaurant in a beautifully restored hotel. Food was excellent but not an overly generous portion. Service was a little slow when asked for bread after our meal had already arrived.

Neptune
Responded on 21 January 2019

Thank you for your review, we are glad you enjoyed the food and look forward to welcoming you back to Neptune soon Jonathan

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t
London
12 reviews
Dined on 9 January 2019
Overall 2food 3service 1ambience 4

Food good, and the fixed price lunch is good value. Interesting wines by the glass. Impressive room, although awful background music. BUT: although we were the only customers for the first 30 minutes, and 2 of 6 by the end, the service was slow: slow to take orders, slow to bring orders, slow to notice when we wanted to ask something...

Neptune
Responded on 21 January 2019

Hello there travelanddine thank you for your feedback, I have used it to touch base with the team that were working on the the 9th Janurary when you visited us. at the current time we are closed for lunch and focusing on the breakfast and dinner services, we will be back open for lunch on the 14th Feburary with a new seasonal lunch menu kind regards Jonathan

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C
London
11 reviews
Dined on 6 January 2019
Overall 5food 5service 5ambience 4

We went for breakfast in Neptune after visiting the British Museum which is very closeby. The food and service was great and will definitely visit again.

Neptune
Responded on 21 January 2019

Thank you for your brilliant review Cliona, we are currently adding a few new dishes to our breakfast menu, so pop by again to try them out see you soon! Jonathan

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KP
New England
4 reviews
Dined on 5 January 2019
Overall 3food 3service 5ambience 5

The service here was some of the best on a recent London visit.

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DT
London
2 reviews
Dined on 19 December 2018
Overall 2food 2service 3ambience 2

Amazing hotel, beautiful exterior. Poor welcome from doorman Palm Court room for drinks pre lunch. The restaurant decor is a bit cheap looking. Reasonable food. Okay table service for part of meal, then they lost interest. Overall - underwhelmed.

Neptune
Responded on 22 December 2018

good morning DavidT, thank you for the review, I would like to look into your experience today and see what happened. could you please send me more info to Jonathan.kaye@neptune.london kind regards Jonathan

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BL
London
1 review
Dined on 18 December 2018
Overall 5food 5service 5ambience 5

Incredible food using the freshest of produce , delicious cocktails and phenomenal selection of wine. Amazing ambience. Service was also A+++!

Neptune
Responded on 21 December 2018

Hello BeccL, we are so happy you enjoyed yourself! we hope to see you again soon

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