North Pole Bar and Grill

3.8
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385 reviews
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£26 to £40
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European

Top tags:

Casual
The North Pole has something for everyone and is uniquely a night out under one roof! Start off your evening with a cocktail in the ground floor bar before heading up the spiral staircase to the spacious modern country house style dining room. Modern European cuisine such as breast of duck with a rhubarb compote, fondant potato and red wine jus or fillet of sea bass with vegetable ratatouille and red pepper coulis are available!For special occasions why not hire out the private dining room or even the whole restaurant!

Special Offers

Christmas party Specials: From set menu, 3 course meal £29.95

For booking over 10 people £10.00 per head deposit required

Terms and Conditions: Maximum of 20 diners. Includes Tax, excludes service.

Valid For: 2 - 20 people

Starts: 17 October 2019

Ends: 24 December 2019

Availability: Daily 13:00-22:00

Dine out on Christmas Day for a stress-free Christmas

We offer lovely 3 courses meal for £54.95 to make your Christmas day delightful. we open from 12:00am till 4pm.

Tuesday, 24 December, 2019

Celebrate New Year's Eve with a fantastic meal!

We offer NYE Bottomless Brunch for £44.95 and NYE 3 courses set meal for £39.95.

Tuesday, 31 December, 2019

Celebrate Christmas Eve with family and friends!

We offer the Christmas Eve set menu just for £19.95 2 courses and a bottle of wine or Prosecco between 2.

Tuesday, 24 December, 2019

What 385 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on recent ratings
3.9
food
3.9
service
3.5
ambience
4.0
value
Noise · Moderate
89% of people would recommend it to a friend
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TB
1 review
Dined on 23 September 2019
Overall4food4service4ambience4

Enjoyed a 2-course meal here 2 consecutive weeks running. The menu options, choices, quality and overall value for money was very good.

Staff were excellent - attentive, friendly and professional. When I dined it was quiet (just how I personally prefer it!) as it was early evening, however the North Pole had a nice ambience and a good feel.

I was not rushed or hurried at any point and my overall experience was positive so would happily return to eat again if ever working or staying in the area.

j
London
2 reviews
Dined on 1 September 2019
Overall5food5service5ambience5

Absolutely Fanstatic this was t our first visit but was for Sunday roast the food was outstanding the service first class will be back again very soon

OT
Edinburgh
1 review
Dined on 21 July 2019
Overall1food1service1ambience1

We got to the top of a very dirty staircase. The place was deserted and the smell off-putting. We chose not to dine there.

A
1 review
Dined on 16 June 2019
Overall4food4service4ambience4

The food and service were very good. I liked the atmosphere and nice background music. The set menu was excellent value for money.

S
London
9 reviews
Dined on 1 June 2019
Overall5food5service5ambience5

Staff are amazing, nothing is too much trouble, we opted for the bottomless and it was well worth it.

A
London
2 reviews
Dined on 12 May 2019
Overall4food5service3ambience4

Really good food and generous portions too. Service was a little slow but there was a large baby shower party in the next room and only one waiter so understandable

MD
London
8 reviews
Dined on 28 April 2019
Overall5food4service5ambience4

Beautiful venue with great food and service. Caters for all needs. We have been back many times. One of our favorite places for date night.

LJ
London
2 reviews
Dined on 10 April 2019
Overall5food5service5ambience5

I so love this place and the staff are always amazing.

Always a lovely experience! Cones highly recommended.

MS
Newcastle
3 reviews
Dined on 7 April 2019
Overall3food3service3ambience2

Positives:
The staff were attentive without being intrusive
The Sunday Dinner was of good quality and the vegetables (which were plentiful) were fresh. Plenty of beef and lamb were provided. Desserts were lovely (Baklava and Apple pie).
Restaurant was clean and tables were of good size for 2 diners.
Good value - Two courses including two glasses of wine = £60
Negatives:
Pub downstairs was not great, beer served was poor and expensive.
Rock hard butter served with warm bread is not a good combination.

MH
London
1 review
Dined on 6 April 2019
Overall3food1service2ambience2

Was ok but booked a table for 10 called at 9.20 to say I was going to be 15 minutes late. They said it’s ok they close kitchen at 10.30. When I got there they told me no even said they did not have my booking showed them then they said sorry we can’t but if you go to the bar down stairs they will still be selling food got down stairs they said they had crisps. Already had ordered a drink so was far to late to do anything else.
Just wished they had said on the phone was not ok to turn up at 10.15.

w
Portland
5 reviews
Dined on 2 March 2019
Overall4food4service3ambience3

Food was good and plentiful. Service was friendly but a bit slow. Music was loud when we arrived but they readily turned it down when we asked. We were the only people eating in the restaurant for most of the time (Saturday lunch) - another couple came later - so it was very good for easy conversation.

d
London
1 review
Dined on 22 February 2019
Overall1food1service1ambience1

the service was poor, I had a groupon, they couldn't take it after a certain time so it was invalid, food was slightly cold and too too expensive. their staff was rushing instead aiding to the customers.

TB
1 review
Dined on 31 December 2018
Overall1food5service5ambience1

We booked the restaurant for New Years Eve 2018 as they advertised a New Years celebration event containing a special meal and celebrations in their club. The advert stated "Dress code is strictly smart, full of glamour so be sure to dress to the nines".
Well when we got there at 8:00 the place was nearly empty. After an hour some more people did arrive so we thought it was just people would be coming late. Unfortunately not many more people arrived so we thought oh dear this is not going to be fun. The worse was the majority of the people could not have read the Strictly smart statement as most were in very casual cloths including one table with 3 gents in jeans and t-shirts. We felt well out of place in an evening dress and suit.
It then got worse. We tried the club downstairs but left quickly as we felt very much out of place.
We left straightway and headed back to Greenwich town and had great fun in the Gypsy Moth pub so the even was not ruined.
On the positive side we would like to say.
The meal was fantastic and so were the staff. We would go back there for a meal.
Probably cannot moan at the place for lack of attendance or the lack of support by the other guest.
Would not recommend for an New Years Eve celebration.
In the end very expensive short lived time at the place

OT
London
1 review
Dined on 18 December 2018
Overall4food5service4ambience4

Great night, the food has changed since I last sent there but was not disappointed. The portions were good and the food tasted great. Good value for money and will go again.

ML
London
1 review
Dined on 15 December 2018
Overall4food4service4ambience2

While the food and service were really great, and the restaurant itself has a lovely atmosphere, the music being played was so loud, I could hardly have a conversation with my dinner guest. Please turn down the music in the restaurant as it forces all the patrons to shout over the music. If I wanted to go to a bar, I would have gone to the bar below the restaurant. Thank you.

OT
London
1 review
Dined on 15 December 2018
Overall3food4service4ambience2

The music was very loud and had to shout to be heard. Although when requested they did turn the music down. The food was delicious although a little overdone on the spice side. The duck sauce and bread and butter pudding were very spicy.

LD
1 review
Dined on 13 December 2018
Overall4food3service4ambience4

My boyfriend and I ate here after my daughter bought a three course meal, with Prosecco/Bellini as a gift for me via Groupon.
It never seems easy to book on these vouchers but after a few ‘fine print’ discussions about December availability and no Al a Carte menu on offer....., the table was booked and we arrived at the restaurant.
Another query about the voucher-showing as ‘redeemed’ when clearly not and we were handed our menus, shown the items that we’d need to pay a surcharge on and proceeded to order.
Starters were plentiful and delicious. Prawn and salmon Roulade and salt and chilli squid.
Mains were a little disappointing-after such delicious starters.
The mixed grill meats were all over cooked and dry but with delicious rice, whist my spatchcock chicken was tiny... a real shame because it was flavoursome and perfectly cooked.
Our desserts were yummy!
Chocolate fondant with fruit and ice cream and a vanilla creme brûlée, again with fresh berries.
The prosecco was mediocre but I enjoyed both glasses and my partner had a couple of beers at £4 a pint.
Service was excellent and although our starters took a while to arrive - expected as we were there whilst a works’ Christmas party filled the rest of the upstairs seating area- our waiter was spot on.
We were offered seats downstairs in the nicely decorated and large bar.
We enjoyed ourselves!

G
London
14 reviews
Dined on 25 November 2018
Overall3food3service4ambience2

Other than being initially very noisy with a baby shower in the adjacent room all good

WG
Gloucestershire
1 review
Dined on 9 November 2018
Overall1food1service1ambience3

Staff did not know what the soup of the day was or the ingredients in it. Spatchcock chicken full of bones and well overcooked, very dry. Dishes do not reflect the pictures online.

G
London
4 reviews
Dined on 24 October 2018
Overall1food2service2ambience1

Wouldn't recommend this restaurant. Only 2 other diners, lacked atmosphere, quite pricey, typical pub menu. Advertised as a piano bar, piano there but no one playing.

RE
London
1 review
Dined on 17 October 2018
Overall3food3service4ambience3

A little disappointed with the food and atmosphere. after ordering the trout which came with a little bit of veg underneath, the additional "sides" like other veg, fries etc were £4 each per portion.

As a 'Piano bar" I expected the piano to be playing with a good atmosphere within the restaurant. Sadly not the case. Piano tucked away in a corner, no sign of a pianist and no atmosphere around the restaurant at all.
Disappointing.

CL
London
4 reviews
Dined on 14 October 2018
Overall3food3service3ambience3

Had a lovely meal with friends, we had two small children and the restaurant was very accommodating for us. We were able to sit away from the main dining area so as not to bother the other guests.

b
London
9 reviews
Dined on 13 October 2018
Overall2food2service2ambience1

The restaurant wasn’t as expected. The entrance stairway was dirty and old. The restaurant itself was a mixture of styles that didn’t quite go. The decor was dated and there was no atmosphere. The booths are extremely uncomfortable. The food however was quite good and the staff very friendly. Overall I was disappointed and won’t be going back.

p
Newcastle
2 reviews
Dined on 10 October 2018
Overall5food5service5ambience5

Absolutely superh, great food and great service. Will defnitely vist again.

CH
1 review
Dined on 7 October 2018
Overall5food5service5ambience4

This was one of the best cooked and best served lunches we have had in this country. We had two great cocktails (very authentic Margherita) two very good starters and Roast Lamb. Portions were exactly right and everything cooked and presented perfectly. The service was absolutely professional and friendly.
However, this was easy for him as, on this Sunday lunchtime, we were the only ones in the restaurant! Two others arrived an hour later, but it is a shame the North Pole's excellence is not being shared by more!
Highly recommended.

m
London
28 reviews
Dined on 5 October 2018
Overall4food4service4ambience4

Loved it although the pianist was ill that day.

DT
Charleston
1 review
Dined on 28 September 2018
Overall4food4service5ambience4

Good food and excellent service at a very reasonable price. Do not be put off by the lively bar downstairs. The restaurant upstairs offers a quiet and comfortable environment. We will definitely return.

D
London
3 reviews
Dined on 27 September 2018
Overall4food5service4ambience4

A good and varied menu, delicious food and friendly service. Highly recommended and we will be going back!

g
London
1 review
Dined on 9 September 2018
Overall3food4service4ambience3

A very reasonable restaurant just a few minutes away from the hustle and bustle of Greenwich.

TM
London
1 review
Dined on 7 September 2018
Overall5food5service5ambience5

Fabulous meal with a superb variety to suit all tastes, lovely relaxed atmosphere. Would highly recommend North Pole Piano Restaurant and hope to return sometime soon.

IM
London
2 reviews
Dined on 2 September 2018
Overall4food5service4ambience3

Excellent food, very quiet which was unusual, service was very good and friendly, and a great bottle of wine with the meal.

j
London
2 reviews
Dined on 1 September 2018
Overall5food5service5ambience5

lovely cosy and friendly restaurant our waitress was very helpful and friendly would highly recommend this restaurant to all...will be trying the sunday roast next time

LL
London
15 reviews
Dined on 10 August 2018
Overall4food4service3ambience4

No problems - very good choice if menus - nice interior - staff helpful. It was quiet for a Friday evening - we arrived around 7 so was pleased with the ambience and nice atmosphere. The food was very good and they accomdated my request for amendment to a dish with no problems. The portions are very generous.

DD
London
1 review
Dined on 17 June 2018
Overall4food5service4ambience5

Had a lovely Father's Day meal very good value smashing food

IS
Kent
4 reviews
Dined on 15 June 2018
Overall4food4service4ambience4

Second visit just as good as first. Surprising Fine Dining restaurant in Deptford end of Greenwich.

ES
1 review
Dined on 9 June 2018
Overall5food5service5ambience5

Excellent, lovely surroundings .. very attentive staff, food was fabulous with vegetarian options and a good choice of wines ... we had a lovely time celebrating my husbands birthday, topped off with an unexpected and much appreciated complimentary glass of Prosecco ...

TB
London
1 review
Dined on 20 May 2018
Overall5food4service5ambience5

Consistently excellent food, and efficient service. One of Greenwich's hidden culinary gems.

SW
London
20 reviews
Dined on 18 May 2018
Overall4food4service4ambience3

A very quiet night when we dined. Restaurant surprisingly nicely furnished and decorated after climbing the rather shabby staircase. Service was friendly and attentive and food all good.

A
London
3 reviews
Dined on 13 May 2018
Overall4food3service5ambience4

Had a great Sunday Lunch, food was good, service excellent. We had my 3yr old granddaughter with us and the waiter was really patient and kind to her. Would definitely recommend for a lovely Sunday lunch , near to Greenwich town too!

LN
London
12 reviews
Dined on 11 May 2018
Overall5food5service5ambience4

This is a lovely restaurant hidden above what looks like a fairly basic bar. Please pay it a visit! The food is lovely and it’s exceptional value. Good for anything from a get together with friends to a special occasion.