Simple yet stand-out, Restaurant Ours brings the outside in with its indoor trees and exposed brick walls creating a spectacular space hidden a few steps down its infamous runway entrance. An ‘Instagramers’ dream!
Just a stones throw away from Harrods, Restaurant Ours is unpretentious and effortless whilst remaining refined and elegant.
The menu by Executive Chef Juri Ravagli focuses on seasonal, fresh ingredients and flavours and aims to be as sustainable as possible.
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3 Courses & Bottomless Cocktail £49
3 Course Menu & Bottomless Cocktail.
London Restaurant Festival: 3 Courses & Bottomless Cocktail £49
3 Course Menu & Bottomless Cocktail.
Service was awful, our server was extremely rude and spoke to us like children. He was ushering us to finish taking pictures and to eat our food
This is my second time visiting and it didn’t disappoint!! Music choice was amazing and loud enough to keep everyone entertained throughout the brunch. The service from Ira was out of this world! She was more than accommodating to seat us in the bar area after our reservation came to an end and there was the added wow factor of the live show which we weren’t expecting at all! Highly recommend
Totally over rated. Only good thing about this restaurant was the great company and the flower wall/ corridor. Food was basic and desert was so bad we had to send it back. Wouldn’t waste your money. There are much better restaurants in London!
Great lively place!nice venue however food very poor and food extremely expensive don’t go here for food but lovely venue for photos and atmosphere we came out hungry
Food was disgraceful. We ordered 2 sirloin steaks and x2 rib eye. Both cooked bland & served cold. The venue was extremely noisy. We couldnt hear each other. We asked for a suprise bday desert for our friend from the initial booking process. Desert eventually arrived after 30 mins after asking for it 4 different times. The suprise was not a suprise anymore as it took so long waiting at the table, doing nothing. Never will go again. Only the flower wall corridor decor is nice, but is that enough to run a restaurant? Maybe on insta.
Amazing food, drinks and service!
The whole experience was very nice, especially the entertainment. I really liked the magician he did a great job!!! The only issue i had was with the food the main was very very salty unfortunately. Overall the experience, ambience and entertainment was great, I would just recommend less salt.
Nice food and good service but the noise was too loud.
Gabbi the waitress was amazing! she kept us enterained and the service was impeccable - Thank you Ours!! see you again soon
Great venue , great food and service but no cheap
Was sat for 30 minutes with no table service or menu. Ended up leaving at this point because staff were making no eye contact and not serving any one in our section.
The food and service was atrocious and hygiene needs improving, thick dust on serving trolly. Quality of food not worth the price. Will not be returning.
service was good to start with, friendly waiter with great recommendations. Drinks are over priced. Main dish was not even warm just the plate was and it took a long time to come out. Waiters kept on constantly asking if we wanted more drinks when we hadn't even finished the ones we had. As we was about to order dessert we was told that we had to leave as our table time was over so they did not allow us to order dessert. We asked to sit at the bar and the waiter came back with only for 30 mins and repeated it quite loudly and rudely. We decided to leave. Nice decor inside but there are so many more restaurants to try in London that I would not bother going back there.
Atmosphere was amazing.
The service could have been a bit better. Not my first time, had a better experience the last couple of times.
Good entertainment and decent food.
It’s a very pretty restaurant, perfect for an occasion.
Very expensive for just above average food!
Lovely decor and atmosphere and great service!
The service here was an absolute disgrace to put it mildly. Don’t bother going.
Definitely a great night out for a date our for laughs and giggles with friends
The food was cold and they simply slapped cheese on top of our meals. The drinks were overpriced.
Lovely restaurant, so pretty and a great atmosphere! Really enjoyed my food too. However the service was on the slower side. You get told you have the table for 1.5 hours but the service wasn’t fast enough for that to be possible. We didn’t mind staying longer but one of the guests had parking booked for just over 1.5 hours and wasn’t able to eat her dessert as her parking ran out and the dessert turned up after she left! Really the restaurant should allow a booking for 2 hours. We also got given extra food we didn’t order and they tried to charge us for it.
Very good atmosphere, on the Saturday brunch, DJ playing and a nice buzzing environment. Everyone in dressy attire, presentation and service from the waiters was impeccable.
Great atmosphere and entertainment all throughout the night! Absolutely recommend!
Service was unbelievably slow, poor and not to the standard it should be
We'd been really looking forwarc to our evening but was a little disappointed in the food. The cod was barely warm, bottomless wine finished in 1 hour. We were on a table right at the back next to the kitchen couldnt see the entertainment. But all thr staff were lovely.
We booked restaurant ours for my birthday thinking it would be fantastic food, we were so wrong.
Firstly we entered we were a little early we were seated upstairs
3 waitresses came to take our drinks order ( we told all 3 we had already ordered but they asked us again what we had ordered)
15 minutes later (still no drinks) a lady came and said our table was ready downstairs we said we had ordered drinks she said we have to pay for the up here first before going downstairs.. waited another 10 mins for a bill to pay? When she came back and said our drinks hadn’t been ordered...? 3 people took our order.. so ordered again and they said they would bring our drinks downstairs.
Got seated drinks came got menus..
Asked a waiter what the soup of the day was he said he didn’t know.
Ordered 2 steak tar tar and bread and olives to start
Bread was HARD and stale
Steak tar tar was good.
Then ordered 2 trout 1 cod 1 lobster linguini
Lobster was cold fully cold on top of Luke warm linguini,
Cos was in a pool of oil and tasteless
Trout was tasteless also had to ask for salt and pepper to eat the trout which they brought 2 sachets of each which was a joke.
Called the manager over half way through the meal which he thought he was smug and laughed and said well why didn’t you tell your waitress when she did your check back .. we had no check back !! He was shocked and embarrassed.
Had better fish in a fish and chip shop!
There were plenty others in the restaurant complaining about their food around us which we could see.
The food was absolutely awful for such high prices.
Would never go again and never reccomend
This restaurant was nice but the food was rubbish and overpriced and the atmosphere was great but the service was not that great overall it was okay but I would never return.
Bad experience food was poor service was slow safe was friend just slow
Wasnt busy atall still no one took order properly , refuse to serve even snacks with drinks , drinks menu is hopeless!
Beautiful restaurant however the service was impeccably slow and the waitress kept forgetting anything I asked her.
All of the staff seemed really distracted and stressed, arguing in front of everyone in the restaurant.
Me and my friend both ordered the steak which was brought over without our peppercorn sauce. It took over 10 minutes for them to bring the sauce at which point food was cold. She didn’t even offer to heat it let alone replace it, I had to ask.
Food was really tasty, it’s a shame the terrible service let them down.
A beautiful setting and super lovely staff. The wait time for dishes was a tad slow. The starters were lovely but our table wasn’t wowed by the main. Prices are to be expected for central London however would have liked a tad more punch in the main course. It’s a picture perfect venue.
Beautiful meal in beautiful setting. Staff were friendly and quick with food. Fully recommend for any birthday celebrations, or just a fun night!
We went there to celebrate a couple of birthdays. What a fabulous place ! So beautiful. Great atmosphere and food was gorgeous. The staff were so lovely ! I would definitely recommend and also go again !! Thank you Ours for making our evening just perfect 😊😊
It was my 25th Birthday and I’d booked a table. First off, they couldn’t find my booking so I had to show my email confirmation which I thought was odd that not the end of the world. We were seated at a table in the middle, not far from the kitchen so your waiters were constantly walking by so we had to ask to be moved to a booth as it wasn’t just a regular dinner. It took a while for us to be served? It wasn’t busy at all so I wasn’t sure why it took so long just to ask what we wanted to eat and drink. The wine we wanted wasn’t in stock so we ended up spending more on a wine that we wouldn’t have choosen otherwise & the food portions for the amount of money was unsatisfactory. We then sat there with cleared plates for about 25 mins before we were tended to. To top it off we were told to stop taking pictures by the floral entrance which was bizarre because there were atleast 3 other groups doing the same thing. I understand you had love island guests walking by but my understanding is this venue is known for its beautiful walk way so to be told to move and stop taking photos for my own birthday was unexpected and quite rude. Myself and a friend have quite the following on Instagram and we didn’t want to put our experience on there as we knew it would negatively impact things for the venue but I hope this review is taken seriously so that others don’t have a bad experience. The mere fact that I was there for a 25th birthday should’ve been enough for your staff to atleast give us good customer service. I wouldn’t go again and I also wouldn’t recommend this to a friend.
Very lovely food and drink. Everyone so nice and welcoming
It was a great experience overall - we had a good night and the food and service was great too.
Food was over a hour late, did not have the courtesy to let us know, we had to ask them about this. Did not offer any complementary snacks or starters whereas other restaurants do or discount off the bill for this delay.
They said it was due to a table of 40 that the food was delayed, but we had a set booking time and they should’ve been better prepared.
When food came, the truffle chips were raw and the food was warm. Over an hour of waiting and the food portion was too small, did not want to order more food to compensate the hunger as we did not want to wait another hour for food.
Drinks were the only nice thing and the waiter serving our table
Not clear on the Saturday afternoon brunch . Service was below average. Waitress told me there was no black cod before ordering . Manager recommended the prawn linguini.... overcooked and no flavour !!!
Excellent from start to finish. Great ambience food and service. Will go back
Beautiful setting for a friends night out, particularly the upstairs bar. Unfortunately it was fairly empty which is such a shame. Food was ok, service excellent.
Great food. Beautiful restaurant. Good atmosphere and attentive staff. Went up to the lounge after which had a live DJ so added bonus. Great for date nights but also for groups as a really versatile n welcoming place.
It’s a really nice place and moment you walk in it’s looks fab! Food is awesome and cocktails are good and the service was excellent. The food is very good value and the cocktails can hit your bill at the end very quickly!
Overall well worth a visit you will not be disappointed!
Ours is rated 3.9 stars by 712 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.