Palm Court at Kimpton Fitzroy London

4.1
76 reviews
£26 to £40
International
The Palm Court is the heart and social hub of Kimpton Fitzroy London. It’s a meeting point for hotel guests and visitors, and the ultimate relaxing space, with a soaring glass ceiling flooding the room with light, plush seating and a background of lush greenery from the stunning indoor trees. Complementing this spirit of laid-back elegance, our service mixes nods to the past with on-trend details such as herb-infused cocktails and a Limoges porcelain tea set.

If you wish to book for afternoon tea please click here https://www.opentable.co.uk/r/palm-court-afternoon-tea-at-kimpton-fitzroy-london-2?

Support Palm Court at Kimpton Fitzroy London during COVID-19

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
Screening
  • Sick staff prohibited in the workplace
What 76 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
3.7
food
4.2
service
4.3
ambience
3.8
value
Noise · Moderate
88% of people would recommend it to a friend
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OT
vipOpenTable Diner
London
1 review
Dined on 4 November 2020
Overall1food1service1ambience3

Service was terrible - we waited nearly 2 hours for food, with our server repeatedly saying it would “only be a couple more minutes” for our order to arrive (our reservation was at 8:30pm, we finally ate around 10:30pm). Ambience is quite nice but definitely did not make up for the lateness of the food and poor service... Even after all of that, what we ordered was just mediocre, nothing special. It would’ve been nice to be kept in the loop so we could’ve gone elsewhere. Definitely will not be returning.

LS
LinneaS
1 review
Dined on 4 November 2020
Overall4food4service4ambience5

Palm Court is in the heart of Kimpton Fitzroy and offers an exquisite ambiance and reasonably-priced food. We visited the day before national lockdown which restricted our food choices as the Palm Court understandably couldn't stock up on produce. The food we did order, though, was tasty and a good price. The best feature of the restaurant is its interior design - perfect for a romantic outing.

MO
MaggieO
1 review
Dined on 20 October 2020
Overall5food5service5ambience5

Wonderful staff, very welcoming and professional. Nice ambience. Luxurious and relaxed setting. Fully recommend for special occasion.

A
Alice
London
3 reviews
Dined on 10 October 2020
Overall5food4service5ambience4

We loved dining at the Palm Court. The service was excellent and the interior of the restaurant is really pretty. The food was very good as well. I would highly recommend dining here to anyone.

CP
CarolineP
London
1 review
Dined on 3 October 2020
Overall2food1service3ambience1

Good COVID compliance. Food poor. Had the channa masala - very poor quality dish and popadom was greasy and undercooked. Very basic dish for the price.

9
90cj
1 review
Dined on 30 September 2020
Overall5food5service5ambience5

Nice environment, friendly/helpful staff, good food.

M
Monica
London
3 reviews
Dined on 23 September 2020
Overall5food5service5ambience5

Nice place for a civilised drink and nibbles after work

JO
JanO
London
10 reviews
Dined on 6 March 2020
Overall5food5service5ambience4

It was very very quiet and sadly killed the atmosphere in this beautiful room. At first it took a bit to find someone to say ‘I’m here’ but quickly after I found someone and sat. The service was very attentive and efficient. Nothing was delayed or of bad quality. Apart from the atmosphere it was great. Will come again with friends for other occasions.

SB
SarahB
1 review
Dined on 30 November 2019
Overall4food4service5ambience5

DO NOT BOOK THROUGH OPEN TABLE. Kimpton Fitzroy has no record of my booking, I booked a month ahead and Opentable even asked me to reconfirm my booking on email in the days ahead. The hotel were very busy but managed to accommodate us on the day thanks fully.

AFTERNOON TEA IS NOT SERVED IN PALM CPURT AS ADVERTISED BY OPEN TABLE. The restaurant manager tells me that this changed months ago and is now served in a much smaller and darker bar / restaurant.

The food was delicious, the service was fantastic and the hotel is spectacular - but I suggest that you contact the hotel directly to make your booking.

S
vipSarah
London
18 reviews
Dined on 15 November 2019
Overall5food5service5ambience5

We were there to celebrate our friends engagement and the ambience was amazing. Really lovely wines and nibbles.

PM
PMLC
London
3 reviews
Dined on 18 October 2019
Overall4food4service4ambience4

Lovely afternoon tea, relaxed atmosphere and friendly staff.

JF
vipJoanF
London
14 reviews
Dined on 12 October 2019
Overall5food4service5ambience5

We came here for an afternoon tea. Great ambiance and very relaxed atmosphere. Great food for the value of money. The service was faultless. We would highly recommend this place for an afternoon tea.

CP
CristianP
London
4 reviews
Dined on 12 October 2019
Overall3food3service2ambience4

I had afternoon tea at the palm court before it becomes Kimpton and the service was amazing...for some how I found the service today not so professional.
Great pastry and scones...sandwiches could be a bit better.
Overall it’s good value but the service need to improve

OT
vipOpenTable Diner
London
17 reviews
Dined on 5 October 2019
Overall4food3service3ambience5

Beautiful location. Beautiful settings. Loved the decor. Food was good value for money but not amazing

EC
EmilyC
London
1 review
Dined on 29 September 2019
Overall5food5service5ambience5

Lovely setting and excellent afternoon tea, with amazing service from all staff.

OT
OpenTable Diner
London
1 review
Dined on 28 September 2019
Overall5food5service5ambience5

Lovely hotel & delicious afternoon tea which was not too filling. The service was excellent and my husband, daughter and I were well looked after. Would definitely recommend :)

CD
vipCooterDuPont
Washington DC
58 reviews
Dined on 27 September 2019
Overall5food5service5ambience5

While in London, I entertained several friends - a former ambassador, a member of the House of Lords and others affiliated with the British media. The service provided by our waiter, Sasha, was top drawer! He managed to keep everyone of my guests happy with prompt service. A classic and sophisticated place to entertain friends - I'll gladly repeat the experience again and will request that Saha take care of my guests!

m
vipmitch
Las Vegas
8 reviews
Dined on 23 September 2019
Overall5food5service5ambience5

excellent will be back again soon

OT
OpenTable Diner
London
4 reviews
Dined on 20 September 2019
Overall4food3service5ambience5

I had a amazing birthday experience there. However I did not get the seats I wanted.

SC
SamanthaC
1 review
Dined on 20 September 2019
Overall5food5service5ambience5

The Palm Court is a perfect hidden gem in the middle of Bloomsbury! We sat in the atrium, which we had to ourselves, and it was so beautiful. Our waiter was very friendly as well as very knowledgeable. He ensured to make our afternoon a special one. I would highly recommend The Palm Court! Lovely food, beautiful pastries, and wonderful service!

OT
OpenTable Diner
London
7 reviews
Dined on 16 September 2019
Overall5food5service5ambience5

Just beautiful!! The rose inspired afternoon is the best I have ever had. I was treated like a princess and left full and with a goodie bag

HA
HayleyA
1 review
Dined on 14 September 2019
Overall1food1service1ambience2

Overpriced afternoon tea and very poor service. The restaurant was full of larger parties and as we were only a party of two (and not dressed for a wedding) we were seated in a dark corner and forgotten about. Service was slow and rude and food was overrated for the price. We asked for more tea and (after a 15 minute wait) we’re finally given a pot of hot water to water down our original pot! Not the service expected from a 5star hotel. Sandwiches were served on a plate and we were told to use the same plate for the cakes and scones. Not ideal when you don’t eat smoked salmon and your cakes smell of it! I do not recommend.

K
Konstantinos
London
1 review
Dined on 8 September 2019
Overall5food5service5ambience5

Excellent restaurant in every aspect.
Staff are very friendly and making sure they serve at the highest standards without being intrusive !!

D
Duffy
London
9 reviews
Dined on 31 August 2019
Overall5food5service5ambience5

Our Afternoon Tea started with bubbly then we were served with sandwiches which were very tasty and more arrived, then scones and delicate cakes and endless tea.
Lovely surroundings, attentive staff, soft music in the background. Was a lovely relaxing time and we will ge back again. Highly recommended.

v
vipvcallikan
London
22 reviews
Dined on 31 August 2019
Overall5food4service4ambience4

An excellent venue for Afternoon Tea with one of the best price point to quality, location and service ratios across London. Teas are sourced from The Rare Tea Company and while the scones and pastries aren’t the best (for those try the Mandarin Oriental or The Rosewood / Claridges), the sandwiches were excellent. One to repeat as long as you set your expectations accordingly given the price point.

N
vipNicoletta
London
14 reviews
Dined on 30 August 2019
Overall5food5service5ambience5

Lovely pastries and tea, lovely ambience and great service.

m
mvarrier
London
3 reviews
Dined on 30 August 2019
Overall5food4service5ambience5

A really great afternoon tea. Good value. The new palm court is lovely

OT
OpenTable Diner
London
5 reviews
Dined on 30 August 2019
Overall5food5service5ambience4

Really lovely afternoon tea, very reasonable price with great service and ambiance.

MM
MichaelaM
London
2 reviews
Dined on 24 August 2019
Overall5food4service5ambience5

Brilliant afternoon tea with great service and ambience. Truly lovely setting and decor, and compliments to Sasha for making us feel welcome and comfortable our entire stay!

A
Alex
Mexico City
2 reviews
Dined on 23 August 2019
Overall5food4service5ambience5

The service was really really good.tje food was good too but the place was extra special because of the decoration and beauty of it.

Went with my baby and they were really lovely. I would t take a toddler but perfectly fine with babies or well behaved children

N
Nathalie
1 review
Dined on 23 August 2019
Overall3food5service1ambience3

First of all I’d like to say that the interior and the food is superb. Nevertheless we were not greeted upon arrival, all though we tried to make eyecontact with the staff. Naturally we proceded to sit down and assumed a waitor would come to take our order. «Do you have a reservation» was the first question, and we did. «You have to sit here» moves us 1m to another table, in a empty restaurant, for no other reason I assume than to demonstrate power. How old are you was the next question, I’m in my twenties but I’ve never been asked that at any restaurant in my life, and I’ve been fortunate enough to dine at some of the worlds finest. So no, I will not recommend nor will I ever return to Palm Court.

OT
OpenTable Diner
London
3 reviews
Dined on 20 August 2019
Overall5food5service5ambience5

Really Really amazing atmosphere and lovely cakes and there wasn’t enough that they could do for us

b
bdoss
New Orleans
2 reviews
Dined on 16 August 2019
Overall5food5service5ambience5

Afternoon tea was absolutely lovely. The dining area was beautifully decorated, the food was delicious, and everyone was friendly. I would recommend for a great afternoon tea experience.

OT
OpenTable Diner
London
6 reviews
Dined on 16 August 2019
Overall4food3service5ambience4

Overall a nice experience sandwiches a little disappointing but would recommend just for the experience.

TH
TracyH
London
3 reviews
Dined on 16 August 2019
Overall4food5service4ambience4

Afternoon Tea was delicious, the effort going into the cakes was clear to see! Service was very good, didn't feel rushed at all. We did have to wait a while for the food to arrive, but it was worth it. The restaurant and the hotel building is beautiful. Would go again for sure! Great value for money

OT
OpenTable Diner
New York Area
4 reviews
Dined on 16 August 2019
Overall3food3service4ambience4

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QN
QatariNational1
Dubai
10 reviews
Dined on 12 August 2019
Overall3food2service1ambience5

The place was almost empty and yet it was very difficult to book or modify our booking! Service was very bad, tea arrived cold, the server forget to bring the sugar, sandwiches were served on plates (very strange way of service for afternoon tea) and the food was below our expectations. Overall, very disappointing experience. Real shame for such a beautiful place!

H
Happytoreview
London
1 review
Dined on 11 August 2019
Overall4food5service4ambience5

Had never heard of this particular establishment but saw Thibault and Erica on GBBO The Professionals so thought we should give it a try. We went for afternoon tea in the Palm Court and it was lovely. The service was good and the food was absolutely delicious, just the right amount of sandwiches and a delightful selection of cakes and scones. The only slight quibble was the water used to top up the teapots wasn't hot enough, but apart from that no complaints at all. A lovely afternoon altogether and finished off nicely by a complimentary illustration done by a roving artist which I thought was a lovely touch and made a great memento of the occasion. I would definitely recommend a visit and would happily go again.

r
rubyt
London
2 reviews
Dined on 8 August 2019
Overall2food2service2ambience3

A little overrated. No replenishment of sandwiches or pastries, because they had run out despite having booked so they new we were coming. Rose scones were very nice. Ambiance was nice.

C
Cathy
London
2 reviews
Dined on 8 August 2019
Overall5food4service5ambience5

Went with friend for a lunch.. the ambiance and service was amazing.. they even accommodate us to gave the table that we liked even it was already reserved. The only downside is not much choices in the menu, but overall experience was fantastic. Definitely will be back!

FAQs

Palm Court at Kimpton Fitzroy London is rated 4.1 stars by 76 OpenTable diners.

Palm Court at Kimpton Fitzroy London does offer gift cards which you can purchase here https://kimptonfitzroylondon.skchase.com/vouchers.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.