Palm Court at Kimpton Fitzroy London
Palm Court is the heart and social hub of Kimpton Fitzroy London. It’s a meeting point for guests, and the ultimate relaxed space, with a double-height glass ceiling that floods the room.
This summer only, enjoy an afternoon tea with a twist as Palm Court transforms into a rose garden bursting with charm. Abundant with twisting trails of roses climbing four central trees, this is a must-see floral feast in collaboration with Champagne house Laurent-Perrier.
Savour afternoon tea sandwiches, homemade scones and showstopping artisan pastries inspired by head pastry chef, Thibault Marchand’s love for summer and rose gardens.
Great place for a classy weekend afternoon retreat, beautiful surroundings!
Palm court itself is lovely. A very nice setting and friendly staff.
Only let down was upon entry to the hotel itself. As my friend and I passed the doorman to enter he started accosting us as though we did not belong there? He even asked "what are you looking for" in a quite rude tone which was confusing as he didn't seem to believe us when we informed him we had booked afternoon tea. It was very unwelcoming.
The waiters were nice but they kept interchanging my and my mother’s order, even though we were only one of the two lunch customers they had at that time
We had the afternoon tea and ordered a bottle of champagne.
Excellent location, venue and service.
I was disappointed with the afternoon tea sandwiches and miniatures. The food service felt rather mean and stingy, especially as we had spent £220.
We were each served a plate with one of each sandwich on it (4 in total). The waiter said we could ask for more but he was super quick to clear our plates and did not give us an opportunity to request more, even when I asked my niece if she wanted more as he cleared our plates.
Likewise, there was only one of each miniature cake meaning we had to share. It would be better to reduce the selection and provide two of each (1 per person per tier).
Afternoon tea was great !
Food was good and service was attentive and friendly. Good choices of teas and alternatives for my 2 children. Good value for money - would recommend and go again!
Had we been two omnivores, the rating would possibly have consisted of 4and5 stars. But my friend (whose 40s birthday celebration the afternoon tea was - I mentioned it in the booking, but no acknowledgement whatsoever) is a vegetarian. That was ok and looked after very well in the sandwiches, but most cakes contained gelatine (which a chef should be aware of is not veg). The waiter asked us to wait 5 min and back he came with a selection of vegetarian sweets, which yes, was very nice of him, but other than the lovely cakes they seemed to be put together of desert decorations and sweets from the turkish shop next door (meringue, turkish delight, toffee etc), one could not eat much of it and it was not what one would wish for an afternoon tea (I would expect a similar range of cakes, but suitable for veg). We really appreciated the effort as the waiter as well as the chef were clearly not prepared for vegetarians and did their very best to solve the situation there and then. However, in a restaurant of this price class one would have hoped that a (pre-ordered!) vegetarian afternoon tea would have been a bit more elaborate and prepared. I found it quite surprising that there was no apology when we paid (the full price bill) and no acknowledgement that this was probably substandard. I don’t think it would have hurt them to e.g. take the glass of prosecco off the bill, that might have made us feel wanting to come back, but although the decorations and atmosphere etc are terrific and very tasteful, I don’t think we will return.
Lovely atmosphere - the olive trees are beautiful. And it was surprisingly quiet which made the evening feel relaxed. Good drinks menu but food menu is quite limited and portions were very small! We ordered a bread basket on the side (which we needed as mains were small) but the bread was just toasted sliced bread. Would definitely come back for a drink, perhaps not to eat.
Although we waited about 40 minutes for the food - and the restaurant was almost empty - it was a nice evening. Lovely ambience and friendly stuff
We had afternoon tea. The decoration of the place is stunning, really an amazing setting. The food was ok, the classic afternoon tea nothing bad but nothing stand-out. The staff was fine but not up to the standards of the other 5 star hotels in London. Also the place was quite empty which I found surprising for a Saturday afternoon on Mother's day weekend.
Overall it is a decent option when all the other famous afternoon tea places are booked up.
We really enjoyed our experience and will definitely go again. It's worth the extra money because the venue is beautiful.