Palm Court at Kimpton Fitzroy London
DO NOT BOOK THROUGH OPEN TABLE. Kimpton Fitzroy has no record of my booking, I booked a month ahead and Opentable even asked me to reconfirm my booking on email in the days ahead. The hotel were very busy but managed to accommodate us on the day thanks fully.
AFTERNOON TEA IS NOT SERVED IN PALM CPURT AS ADVERTISED BY OPEN TABLE. The restaurant manager tells me that this changed months ago and is now served in a much smaller and darker bar / restaurant.
The food was delicious, the service was fantastic and the hotel is spectacular - but I suggest that you contact the hotel directly to make your booking.
We were there to celebrate our friends engagement and the ambience was amazing. Really lovely wines and nibbles.
Lovely afternoon tea, relaxed atmosphere and friendly staff.
We came here for an afternoon tea. Great ambiance and very relaxed atmosphere. Great food for the value of money. The service was faultless. We would highly recommend this place for an afternoon tea.
I had afternoon tea at the palm court before it becomes Kimpton and the service was amazing...for some how I found the service today not so professional.
Great pastry and scones...sandwiches could be a bit better.
Overall it’s good value but the service need to improve
Beautiful location. Beautiful settings. Loved the decor. Food was good value for money but not amazing
Lovely setting and excellent afternoon tea, with amazing service from all staff.
Lovely hotel & delicious afternoon tea which was not too filling. The service was excellent and my husband, daughter and I were well looked after. Would definitely recommend :)
While in London, I entertained several friends - a former ambassador, a member of the House of Lords and others affiliated with the British media. The service provided by our waiter, Sasha, was top drawer! He managed to keep everyone of my guests happy with prompt service. A classic and sophisticated place to entertain friends - I'll gladly repeat the experience again and will request that Saha take care of my guests!
excellent will be back again soon
I had a amazing birthday experience there. However I did not get the seats I wanted.
The Palm Court is a perfect hidden gem in the middle of Bloomsbury! We sat in the atrium, which we had to ourselves, and it was so beautiful. Our waiter was very friendly as well as very knowledgeable. He ensured to make our afternoon a special one. I would highly recommend The Palm Court! Lovely food, beautiful pastries, and wonderful service!
Just beautiful!! The rose inspired afternoon is the best I have ever had. I was treated like a princess and left full and with a goodie bag
Overpriced afternoon tea and very poor service. The restaurant was full of larger parties and as we were only a party of two (and not dressed for a wedding) we were seated in a dark corner and forgotten about. Service was slow and rude and food was overrated for the price. We asked for more tea and (after a 15 minute wait) we’re finally given a pot of hot water to water down our original pot! Not the service expected from a 5star hotel. Sandwiches were served on a plate and we were told to use the same plate for the cakes and scones. Not ideal when you don’t eat smoked salmon and your cakes smell of it! I do not recommend.
Excellent restaurant in every aspect.
Staff are very friendly and making sure they serve at the highest standards without being intrusive !!
Our Afternoon Tea started with bubbly then we were served with sandwiches which were very tasty and more arrived, then scones and delicate cakes and endless tea.
Lovely surroundings, attentive staff, soft music in the background. Was a lovely relaxing time and we will ge back again. Highly recommended.
An excellent venue for Afternoon Tea with one of the best price point to quality, location and service ratios across London. Teas are sourced from The Rare Tea Company and while the scones and pastries aren’t the best (for those try the Mandarin Oriental or The Rosewood / Claridges), the sandwiches were excellent. One to repeat as long as you set your expectations accordingly given the price point.
Lovely pastries and tea, lovely ambience and great service.
A really great afternoon tea. Good value. The new palm court is lovely
Really lovely afternoon tea, very reasonable price with great service and ambiance.
Brilliant afternoon tea with great service and ambience. Truly lovely setting and decor, and compliments to Sasha for making us feel welcome and comfortable our entire stay!
The service was really really good.tje food was good too but the place was extra special because of the decoration and beauty of it.
Went with my baby and they were really lovely. I would t take a toddler but perfectly fine with babies or well behaved children
First of all I’d like to say that the interior and the food is superb. Nevertheless we were not greeted upon arrival, all though we tried to make eyecontact with the staff. Naturally we proceded to sit down and assumed a waitor would come to take our order. «Do you have a reservation» was the first question, and we did. «You have to sit here» moves us 1m to another table, in a empty restaurant, for no other reason I assume than to demonstrate power. How old are you was the next question, I’m in my twenties but I’ve never been asked that at any restaurant in my life, and I’ve been fortunate enough to dine at some of the worlds finest. So no, I will not recommend nor will I ever return to Palm Court.
Really Really amazing atmosphere and lovely cakes and there wasn’t enough that they could do for us
Afternoon tea was absolutely lovely. The dining area was beautifully decorated, the food was delicious, and everyone was friendly. I would recommend for a great afternoon tea experience.
Overall a nice experience sandwiches a little disappointing but would recommend just for the experience.
Afternoon Tea was delicious, the effort going into the cakes was clear to see! Service was very good, didn't feel rushed at all. We did have to wait a while for the food to arrive, but it was worth it. The restaurant and the hotel building is beautiful. Would go again for sure! Great value for money
The place was almost empty and yet it was very difficult to book or modify our booking! Service was very bad, tea arrived cold, the server forget to bring the sugar, sandwiches were served on plates (very strange way of service for afternoon tea) and the food was below our expectations. Overall, very disappointing experience. Real shame for such a beautiful place!
Had never heard of this particular establishment but saw Thibault and Erica on GBBO The Professionals so thought we should give it a try. We went for afternoon tea in the Palm Court and it was lovely. The service was good and the food was absolutely delicious, just the right amount of sandwiches and a delightful selection of cakes and scones. The only slight quibble was the water used to top up the teapots wasn't hot enough, but apart from that no complaints at all. A lovely afternoon altogether and finished off nicely by a complimentary illustration done by a roving artist which I thought was a lovely touch and made a great memento of the occasion. I would definitely recommend a visit and would happily go again.
A little overrated. No replenishment of sandwiches or pastries, because they had run out despite having booked so they new we were coming. Rose scones were very nice. Ambiance was nice.
Went with friend for a lunch.. the ambiance and service was amazing.. they even accommodate us to gave the table that we liked even it was already reserved. The only downside is not much choices in the menu, but overall experience was fantastic. Definitely will be back!
Beautiful setting in the Palm Court courtyard. Everything served fresh and very tasty. For me personally I would prefer more savoury and less sweet but certainly wouldn’t stop me returning to this wonderful hotel
It was my friends birthday, what a wonderful experience they had
Food was really good, but the service was really bad. Especially when it was my wife's birthday. And they charged 12.5% as standard. We're not picky at all when it comes to service but we waited for a while to get drinks, and then when I asked for the menu they forgot....I asked for a coffee instead of tea and then they tried to change me (should be free with afternoon tea). Overall we probably would go back as the venue and food were good but the service was poor (host was decent)
The food was fantastic, and the service was second to none. I have allergies and as such they trailered the menu accordingly - thank you!
An absolutely beautiful room where we were looked after impeccably by Fedro who couldn’t have been more accommodating . Only small criticism would be the menu was rather limited for lunch but other than that a perfect setting for a ladies lunch catch up! Thank you
I’m not sure whether it’s open table’s website but afternoon tea is only served here at weekends. We didn’t stay and moved onto another venue. This time the price for an afternoon tea was advertised at between£26-40. It was actually £62. Open table I suggest you update your website.
Nice ambience and decor 5 star service but for price would of liked more sandwiches and the desserts as they were just ok
What a fabulous place.. my only gripe was that we sat at arm chairs which meant our friends were quite far away so it was difficult to have a chat.
Saying that the restaurant is beautiful and Sasha our server was very informative.