Palm Court at Kimpton Fitzroy London

4.3
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54 reviews
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£26 to £40
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International
Palm Court is the heart and social hub of Kimpton Fitzroy London. It’s a meeting point for hotel guests and visitors, and the ultimate relaxed space, with a double-height glass ceiling that floods the room.

This summer only, enjoy an afternoon tea with a twist as Palm Court transforms into a rose garden bursting with charm. Abundant with twisting trails of roses climbing four central trees, this is a must-see floral feast in collaboration with Champagne house Laurent-Perrier.

Savour afternoon tea sandwiches, homemade scones and showstopping artisan pastries Executive Pastry Chef, Thibault Marchand’s love for summer and rose gardens.

Winner of Channel Four’s Bake Off: The Professionals 2019, Thibault’s tea-time showpieces include a French choux crafted into the shape of a delicate flower and a bright red rose gateau that pair beautifully with a glass of Laurent-Perrier Cuvée Rosé.
What 54 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.1
food
4.3
service
4.6
ambience
4.0
value
Noise · Quiet
86% of people would recommend it to a friend
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HA
1 review
Dined 4 days ago
Overall 1food 1service 1ambience 2

Overpriced afternoon tea and very poor service. The restaurant was full of larger parties and as we were only a party of two (and not dressed for a wedding) we were seated in a dark corner and forgotten about. Service was slow and rude and food was overrated for the price. We asked for more tea and (after a 15 minute wait) we’re finally given a pot of hot water to water down our original pot! Not the service expected from a 5star hotel. Sandwiches were served on a plate and we were told to use the same plate for the cakes and scones. Not ideal when you don’t eat smoked salmon and your cakes smell of it! I do not recommend.

K
London
1 review
Dined on 8 September 2019
Overall 5food 5service 5ambience 5

Excellent restaurant in every aspect.
Staff are very friendly and making sure they serve at the highest standards without being intrusive !!

D
San Francisco
2 reviews
Dined on 31 August 2019
Overall 5food 5service 5ambience 5

Our Afternoon Tea started with bubbly then we were served with sandwiches which were very tasty and more arrived, then scones and delicate cakes and endless tea.
Lovely surroundings, attentive staff, soft music in the background. Was a lovely relaxing time and we will ge back again. Highly recommended.

v
London
18 reviews
Dined on 31 August 2019
Overall 5food 4service 4ambience 4

An excellent venue for Afternoon Tea with one of the best price point to quality, location and service ratios across London. Teas are sourced from The Rare Tea Company and while the scones and pastries aren’t the best (for those try the Mandarin Oriental or The Rosewood / Claridges), the sandwiches were excellent. One to repeat as long as you set your expectations accordingly given the price point.

N
London
6 reviews
Dined on 30 August 2019
Overall 5food 5service 5ambience 5

Lovely pastries and tea, lovely ambience and great service.

m
London
3 reviews
Dined on 30 August 2019
Overall 5food 4service 5ambience 5

A really great afternoon tea. Good value. The new palm court is lovely

OT
London
5 reviews
Dined on 30 August 2019
Overall 5food 5service 5ambience 4

Really lovely afternoon tea, very reasonable price with great service and ambiance.

MM
London
1 review
Dined on 24 August 2019
Overall 5food 4service 5ambience 5

Brilliant afternoon tea with great service and ambience. Truly lovely setting and decor, and compliments to Sasha for making us feel welcome and comfortable our entire stay!

AH
Mexico City
1 review
Dined on 23 August 2019
Overall 5food 4service 5ambience 5

The service was really really good.tje food was good too but the place was extra special because of the decoration and beauty of it.

Went with my baby and they were really lovely. I would t take a toddler but perfectly fine with babies or well behaved children

N
1 review
Dined on 23 August 2019
Overall 3food 5service 1ambience 3

First of all I’d like to say that the interior and the food is superb. Nevertheless we were not greeted upon arrival, all though we tried to make eyecontact with the staff. Naturally we proceded to sit down and assumed a waitor would come to take our order. «Do you have a reservation» was the first question, and we did. «You have to sit here» moves us 1m to another table, in a empty restaurant, for no other reason I assume than to demonstrate power. How old are you was the next question, I’m in my twenties but I’ve never been asked that at any restaurant in my life, and I’ve been fortunate enough to dine at some of the worlds finest. So no, I will not recommend nor will I ever return to Palm Court.

OT
London
2 reviews
Dined on 20 August 2019
Overall 5food 5service 5ambience 5

Really Really amazing atmosphere and lovely cakes and there wasn’t enough that they could do for us

b
New Orleans
1 review
Dined on 16 August 2019
Overall 5food 5service 5ambience 5

Afternoon tea was absolutely lovely. The dining area was beautifully decorated, the food was delicious, and everyone was friendly. I would recommend for a great afternoon tea experience.

OT
London
6 reviews
Dined on 16 August 2019
Overall 4food 3service 5ambience 4

Overall a nice experience sandwiches a little disappointing but would recommend just for the experience.

TH
London
3 reviews
Dined on 16 August 2019
Overall 4food 5service 4ambience 4

Afternoon Tea was delicious, the effort going into the cakes was clear to see! Service was very good, didn't feel rushed at all. We did have to wait a while for the food to arrive, but it was worth it. The restaurant and the hotel building is beautiful. Would go again for sure! Great value for money

OT
New York Area
4 reviews
Dined on 16 August 2019
Overall 3food 3service 4ambience 4

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Dubai
10 reviews
Dined on 12 August 2019
Overall 3food 2service 1ambience 5

The place was almost empty and yet it was very difficult to book or modify our booking! Service was very bad, tea arrived cold, the server forget to bring the sugar, sandwiches were served on plates (very strange way of service for afternoon tea) and the food was below our expectations. Overall, very disappointing experience. Real shame for such a beautiful place!

H
London
1 review
Dined on 11 August 2019
Overall 4food 5service 4ambience 5

Had never heard of this particular establishment but saw Thibault and Erica on GBBO The Professionals so thought we should give it a try. We went for afternoon tea in the Palm Court and it was lovely. The service was good and the food was absolutely delicious, just the right amount of sandwiches and a delightful selection of cakes and scones. The only slight quibble was the water used to top up the teapots wasn't hot enough, but apart from that no complaints at all. A lovely afternoon altogether and finished off nicely by a complimentary illustration done by a roving artist which I thought was a lovely touch and made a great memento of the occasion. I would definitely recommend a visit and would happily go again.

r
1 review
Dined on 8 August 2019
Overall 2food 2service 2ambience 3

A little overrated. No replenishment of sandwiches or pastries, because they had run out despite having booked so they new we were coming. Rose scones were very nice. Ambiance was nice.

C
1 review
Dined on 8 August 2019
Overall 5food 4service 5ambience 5

Went with friend for a lunch.. the ambiance and service was amazing.. they even accommodate us to gave the table that we liked even it was already reserved. The only downside is not much choices in the menu, but overall experience was fantastic. Definitely will be back!

CT
Kent
2 reviews
Dined on 2 August 2019
Overall 5food 5service 5ambience 5

Beautiful setting in the Palm Court courtyard. Everything served fresh and very tasty. For me personally I would prefer more savoury and less sweet but certainly wouldn’t stop me returning to this wonderful hotel

CL
London
1 review
Dined on 28 July 2019
Overall 5food 5service 5ambience 5

It was my friends birthday, what a wonderful experience they had

J
London
10 reviews
Dined on 27 July 2019
Overall 4food 5service 1ambience 5

Food was really good, but the service was really bad. Especially when it was my wife's birthday. And they charged 12.5% as standard. We're not picky at all when it comes to service but we waited for a while to get drinks, and then when I asked for the menu they forgot....I asked for a coffee instead of tea and then they tried to change me (should be free with afternoon tea). Overall we probably would go back as the venue and food were good but the service was poor (host was decent)

B
Kent
11 reviews
Dined on 25 July 2019
Overall 5food 3service 5ambience 5

An absolutely beautiful room where we were looked after impeccably by Fedro who couldn’t have been more accommodating . Only small criticism would be the menu was rather limited for lunch but other than that a perfect setting for a ladies lunch catch up! Thank you

L
Hertfordshire
31 reviews
Dined on 24 July 2019
Overall 1food 1service 1ambience 1

I’m not sure whether it’s open table’s website but afternoon tea is only served here at weekends. We didn’t stay and moved onto another venue. This time the price for an afternoon tea was advertised at between£26-40. It was actually £62. Open table I suggest you update your website.

AL
London
1 review
Dined on 21 July 2019
Overall 4food 3service 5ambience 5

Nice ambience and decor 5 star service but for price would of liked more sandwiches and the desserts as they were just ok

OT
London
6 reviews
Dined on 20 July 2019
Overall 5food 5service 5ambience 5

What a fabulous place.. my only gripe was that we sat at arm chairs which meant our friends were quite far away so it was difficult to have a chat.
Saying that the restaurant is beautiful and Sasha our server was very informative.

JC
London
1 review
Dined on 20 July 2019
Overall 5food 5service 5ambience 5

We booked afternoon tea the Kimpton Fitzroy as a treat for my sister in laws 70th birthday. And what a treat it was. The Palm Court has a wonderful ambience and is decorated beautifully. We were greeted by friendly staff and shown to a very comfortable table with arm chairs and an L-shaped sofa with lots of cushions! The menu was explained - the only choice we had to make was whether we wanted champagne and what type of tea we would like. Sandwiches were delicious - unusual breads and fillings and they were replenished. Scones and cakes then followed all of which were top notch. We particularly loved the raspberry and rose scones. Staff were attentive and friendly. All in all a lovely few hours. The Kimpton Fitzroy is a real hidden gem.

AE
London
1 review
Dined on 14 July 2019
Overall 5food 5service 5ambience 5

Staff was very helpfull and attentive from the moment we arrived at the hotel. Staff was helpful with explaining the food and answering our questions. The atmosphere was quite modern and stylish and not too formal, but still like a traditional afternoon tea and it was. The restaurant is really pretty and stylish. Staff was also helpful with taking pictures if you wanted that. All the food was excellent, and you will definitely fell full by the end of the meal.

NK
1 review
Dined on 13 July 2019
Overall 5food 5service 5ambience 5

Great time lovely service. Cakes beautiful.
They made our celebration special with afternoon tea.

S
Liverpool
4 reviews
Dined on 13 July 2019
Overall 5food 5service 5ambience 5

Great food, wonderful service (Umberto was great!) and lovely surroundings

KW
London
1 review
Dined on 6 July 2019
Overall 5food 4service 5ambience 5

Really enjoyed our afternoon tea! Megan, our waitress was very attentive. Sandwiches were a bit odd, would have preferred some more traditional fillings but still really nice food....cakes were delicious!

OT
London
5 reviews
Dined on 5 July 2019
Overall 4food 3service 4ambience 4

We went for afternoon tea, I thought the variety was poor, and the sandwich does not taste good, the sweet meets, but it is expensive for what they offer !!

fuimos a afternoon tea, me pareció pobre la variedad, y no de buen sabor los sándwich, lo dulce cumple, pero es caro para lo que ofrecen!!

JJ
London
9 reviews
Dined on 1 July 2019
Overall 4food 3service 4ambience 3

Very nice but terribly quiet, no atmosphere. Great location.

KP
London
1 review
Dined on 30 June 2019
Overall 5food 5service 5ambience 5

Really nice afternoon tea expirience. The restaurant is lovely and the food was fine.

HH
London
1 review
Dined on 30 June 2019
Overall 4food 4service 5ambience 5

A beautifully decorated and quiet space to enjoy some delicious patisserie and sandwiches. Very good selection of tea too. The white jasmine tea went particularly well with the current menu.

BB
1 review
Dined on 29 June 2019
Overall 5food 5service 5ambience 5

I came for afternoontea with my family and the atmosphere there was the perfect balance between laid back and classy. Our server was wonderful and funny and explained all the different delicious foods and teas in a way that was helpful rather than patronising as in other places! Value for money was astounding and we left feeling full of beautiful sweets, sandwiches and unique teas! I can’t wait to come back again it was a wonderful and relaxing experience, the best afternoon tea I’ve ever had!

c
New York Area
3 reviews
Dined on 28 June 2019
Overall 4food 4service 3ambience 4

Beautiful hotel with afternoon tea in the Palm Court which was decorated with roses. Food was delightful. Attentive staff although one waiter was a little robotic. The Champagne was a lovely addition

RH
Buckinghamshire
9 reviews
Dined on 23 June 2019
Overall 2food 1service 5ambience 4

A beautiful hotel and very attentive staff (As always at this hotel), however, the food offerings left very much to be desired.

Firstly the sandwiches: afternoon tea finger sandwiches should be on thin to medium bread, these were more like cut up sandwiches from Marks& Spencer. No cucumber sandwich (a cardinal sin for a traditional afternoon tea), a Vegetarian sandwich which was mushroom, pesto and hummus which was generally unpleasant all round. The Egg mayonnaise sandwich was tasteless which only left you Chicken and Salmon which were very nice with the exception of the bread issue.

The scones section: the plain scone was totally devoid of flavour and far too crumbly, this was exasperated by the fact that the clotted cream was so cold it was impossible to spread or spoon it onto the scone without it disintegrating, the Rose and Raspberry scone was more flavoursome, but nothing to write home about.

The pastries: if I didn't know better I would've thought that we had ordered a low sugar option. These really were devoid of sweetness and taste.

Given that the pastry chefs just won Bake-off: the Professionals one was hoping for far better. The only saving grace apart from the aforementioned staff is that for a champagne afternoon tea in London at £40 per head (plus service charge) it is very cheap. However, I would have much rather paid more for refinement and in particular taste.

O
London
4 reviews
Dined on 21 June 2019
Overall 5food 5service 5ambience 4

Such a lovely Afternoon Tea. Thibault Marchand won Bake Off: The Professionals and therefore the Rose Garden tea was incredible. The setting was beautiful and the service impeccable. It was an excellent birthday treat.

SG
London
1 review
Dined on 21 June 2019
Overall 5food 5service 5ambience 5

Could not have been made to feel more special! An exceptional afternoon tea, a beautiful setting and fantastic service - could not have been a more enjoyable experience! Will definitely be back!

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