Been for a drink only once before & had some fries served in a bucket, nothing amazing but generous enough.
Saw a special offer dinner, so thought would try as a local venue & like to support when can.
Unfortunately bit below average - not certain kitchen up to the job as the fire alarm went off due kitchen fire.
I had fish & chips - the chips came in same bucket, but the portion was tiny (as if eke-ing them out), the portion of fish was generous although the ratios of fish to chips was way off. The biggest issue was it was tasteless, it appeared that neither the chips, fish or batter had been seasoned.
My friend had shellfish pasta, again it lacked any seasoning and the pasta was over cooked, although the shellfish was plump & well cooked.
I really wanted to like this place as a local joint to pop out to when don't want to cook, but the prices do not match the quality of the food. At around £15 a mains, I would have been very disappointed if had paid full price. Wine was flabby and uninspiring.
You could see the service was really good, but were overwhelmed.
The whole experience appeared to be that they were out of their depth and certainly need to pull their socks up as have a goldmine, if they can get the formula right.
Papillon was perfect for a dinner for 4 friends and is right beside our office. Great atmosphere, great service and delicious food. Yummy cocktails and wine too!
Great addition to commercial street, nice decor, great service and good food!
Very disappointing experience. This place has the potential to be good but the staff need a lot more customer experience in dealing with diners. We had to wait over an hour before we got our starters as the kitchen was slammed because they were catering for a buffet and then another hour for mains. No one came over to inform us that they were running very behind until we asked how long more it was going to be. There were no apologies offered for the tardiness and we had to send the bill back twice as it was incorrect. Overall, a disappointing experience made worse by the fact the staff are just not experienced enough.
Exceptional service. Very friendly and helpful staff.
Staff very friendly.
Food varied different and tasty
Atmosphere pleasant- would be better when busy
Love the mirrors
Great dinner. Warm in the conservatory. Staff very helpful