We had a lovely pre Christmas afternoon tea. The cakes were amazing the only slight downside was the sandwiches were a bit dry. We were made to feel really welcome by the gentleman who served us, he was extremely polite , helpful and easy to talk to and he made the experience more special for my 6year old daughter by making her feel grown up and including her in our conversations, he was amazing at his job. Lovely surroundings with a warm and cozy feel, perfect for this time of year. Will definitely return.
I had arranged 2 days for ex colleagues who are/were involved in High class accommodation and fine food and wine. The 2 days were full of Colchester history and experiences with the Red Lion chosen as perfect for an evening meal in a lovely historical building.
Sadly this was the worst place I could have chosen - there is ironic humour - to take foodie people to dinner and give them a diabolical meal!! It wasn't funny at the time but our group did see the funny side and it caused much hilarity during the rest of the week end.
Is that the sort of reputation Colchester wants?
The guests are from different part of the country and have business associates in the service industry but I doubt if they will organise anything in a brook hotel.
We weren't in the Parliament Restaurant but in the Tudor room which was a very nice venue
The Manager was informed of our disappointment and adjusted the bill as a goodwill gesture
This is a fantastic place, hidden away among all the modern shops. It's full of history which our waiter was eager and able to tell us about. The food was just like basic pub food and a lot of it was just frozen food - samosas, fish, chips. The smoked salmon starter was better - fresh and tasty. The menu is quite restricted at the moment. With a wider menu and more fresh/homemade food, we would go back as the place and the staff were very good.
Whilst I booked to use my Taste card and get a discount - the hotel wouldn't accept it as they stated they had used their taste limit for the month. The menu is very limited and whilst the food was adequate it wasn't anything special.
We were very much looking forward to our meal with the Red Lion. It was a special occasion so we were particularly keen to be somewhere where we would be looked after well and the food would be that level above the high street.
Fat chance. They say the hotel is haunted, but not even a ghost turned up to show us to our table. There were no staff there whatsoever. We turned up about five minutes before the time we'd booked for, and literally no one was about other than other diners who though they had their food, were as perplexed as we were as to where everyone could be. I tried calling the hotel, went to multiple rooms, it was ridiculous. We finally found someone who was very pleasant, but honestly I wouldn't have wen surprised if he was being expected to cook the food too, so we gave up.
The only thing going for this place was the historic setting. No wonder the restaurant was empty!! The food was mediocre and the surcharge as a non resident for a very tough steak was not at all clearly indicated of the menu! Not a proper statement ,just a small easily missed letter. One member of staff who seemed pained to be serving. Booked this in advance looking forward to a good meal - wish I had chosen elsewhere!!