Pen Mill Hotel
If everyone behaives, it will happen!
AA Accredited - COVID-19 Confident
We are not a ‘fancy pants’ establishment. Not in the least. We offer good quality, home-cooked, locally sourced (where possible) food. 90% of our menu is made on the premises. Certainly not ‘Pub Grub’ but not ‘Gastro Pub’ either. It’s good value for money. However, our standards are high, very high. Not only in the quality of the food that comes into and leaves the kitchen but also in the presentation, the delivery to the table and overall customer service. We’re definitely not ‘Silver Service’ either but all of our staff are attentive, smartly dressed and will always go that extra mile wherever they can. These are just some of the reasons we were awarded the Taste of the West GOLD award in 2019.
We are a dog friendly establishment, very dog friendly. However, please tell us at the time of booking so that we can place you in our Bar area , as opposed to our Restaurant.
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waiting staff wear masks
- Sick staff prohibited in the workplace
- Staff temperature check required
- Contact tracing information collected
Pen Mill Ice Cream Sundae*
A mix of Chocolate, Strawberry and Vanilla Ice Cream, Chocolate and Strawberry Sauce, Marshmallows & Whipped Cream
Sourced from Local West Country Farms. Served with Triple Cooked Chips, Trio of Onion Rings, Pineapple, Local Free Range Egg & Peas
Triple Cooked Chips
Great meal as always 😋
First visit to this pub and it was amazing. The staff are so friendly and polite. The food was fantastic especially the key lime pie!
Very clean and staff very aware of cleaning tables between customers.
Wonderful, highly recommend a visit.
Very good atmosphere at this pub. Hosts very welcoming and friendly. Food always good. Staff very friendly and good service.
We had the Sunday Carvery. It was delicious. Staff were very welcoming. Couldn't fault anything. Will definitely eat here again.
The food was amazing, value for money and great customer service. The only thing that let it down was I found the drinks to be quite pricey.
Staff very friendly and helpful, food arrived promptly and was very tasty. Price of food was good value for money. Thank you
Food was delicious and service was quick. Would highly recommend!
Great food as always with a very varied menu. Excellent service.
Lovely staff, excellent choice of drink and food.
It was lovely to be back at the pen mill, the food was great, the service was great as well as always, felt very safe and I was also happy to see that the specials board is back too.
Lovely carvery. The chef who served us was so friendly as were all the staff, a special mention to the young waiter Luke who is a credit to The Pen Mill!
we had carvery which was excellent , didn't expect that . 3 choices of meat and great selection of vegetables and you could serve yourself to the veg.
The service was excellent , drinks , table service , staff were very busy , they were all polite and enjoying their work.
Lovely place to eat, like the menu but never really changes. Great atmosphere and staff fantastic.
We had visitors from Surrey who we wanted to impress. We were not let down. The service and food were excellent, everyone cleared their plates and said what lovely meals they had, had. The service was equally excellent. It was a bit noisy as the place was very busy. Being a Tuesday evening we were a bit surprised but this did not spoil our evening.
Really friendly staff, great service and amazing food
First time out since last year and the Pen Mill did not disappoint. Lovely welcoming staff, fabulous food, cleanliness and covid related cleanliness fantastic.
Could not have asked for more
Very good food and excellent service would recommend
The service was quick. The food good. We requested a couple of things contrary to the menu and this was cheerfully provided. Staff were friendly and efficient. Lovely evening
Great Welcome from the staff and good choice for food. The restaurant was nice and relaxed. The staff were helpful and friendly, checking everything was ok with food. The food was tasty and there was a good selection. Very enjoyable.
Excellent food - 2 course menu deal provides superb value
Great service, food and atmosphere.
We were made really welcome for our Sunday evening meal. The staff were exceptional in their service standard. Looking around it looked like the roasts that were being served were very good but it was too hot for us to choose these. The dishes that we did choose off the more limited Sunday menu were well-presented and represented good “pub grub”.
Excellent as always
Pleasant and helpful staff and very clean. We had Sunday lunch and the carvery was good, other party members had other dishes which were well cooked and generous portions. Puddings were well prepared especially the Key Lime Pie. Recommended.
What a super carvery! Better than a help yourself. All staff super efficient whilst working under trying conditions.
very freindly staff great food and quick and efficient service. we will visit again
Excellent meal served by friendly helpful staff. Despite being busy the service was very good.
Brilliant service, good food, not over crowded . No complaints!
Good portion sizes.
Good quality food.
Great service, very responsive.
Booking online was very easy, including altering the time when we were delayed. Service was great and food portions were generous. There was a huge range of choice on the menus. My stuffed mushrooms and ploughman’s lunch were good, but my husband’s Thai curry less so (jasmine rice would have been much better!). My son absolutely loved his sundae dessert. Very dog friendly.
Chef needs to take more care, food was either over or under cooked
Food as alway was fabulous out standing. Staff couldn’t be more pleasant , we will be going back very soon thank you.
Great value for money great good & service. Very clean and friendly service
This was our first visit since the pandemic and we were not disappointed. Love the new decor and felt very safe. The Pen Mill will once more become our place to go when eating out.
Booked online for a table that evening with no issues. 3 of us sat inside, we had gammon steak for 2, and a burger doubled up with extra onion rings. Food was excellent and plenty of it, service fast and efficient. Couldn't manage any pudding as so stuffed. Gammon steak was tasty, no fat, came with peas, triple cooked chips, onion rings, pineapple ring and fied egg, and the burgers were hand made, cooked perfectly and substantial. Would recommend the triple cooked chips as those were even better than the standard ones. Half a pint of coke, a Doombar and large white wine, bill was just over £50. Would go back again without hesitation.
1st time I have been there for many many years.. what a pleasure it was to have lunch there. Food amazing.. staff attentive and all very professional but friendly. Would highly recommend
Grandsons enjoyed the meal and the are both ‘foodies’. Meal and dessert very good. Service very good nice to see staff who seemed to enjoy being there
Delicious food, excellent service, nothing too much for the staff. Would highly recommend.
Great food, friendly and helpful staff, lovely evening
Beautiful steak with amazing presentation, presentation not so good with the icecream sundae, whipped cream was not very fresh tasting and grainy. More of an icecream rather than a sundae.
Pen Mill Hotel is rated 4.7 stars by 446 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.