P.F. Chang's - Albany

4.6
37 reviews
$30 and under
Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 37 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.6
service
4.5
ambience
4.3
value
Noise · Moderate
50% of people would recommend it to a friend
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OT
vipOpenTable Diner
Chicago
8 reviews
Dined on 14 March 2020
Overall3food4service2ambience4

What happened with the menu? From the extensive selection of the old menu - there were about twelve items. I was able to get my old selection - despite being removed from the menu - but what happened?

P.F. Chang's - Albany
Responded on 17 March 2020

We're sorry that our menu changes have disappointed you! We will be sure to share your feedback with our Culinary Director. Thanks!

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GW
GoodWineGoodTime
New York Area
2 reviews
Dined on 14 March 2020
Overall4food5service3ambience5

The food was great but the service was much slower and less attentive than my usual experience.

TL
TimL
1 review
Dined on 14 February 2020
Overall2food4service2ambience1

They have no concept of what "reservation" means. I made a reservation for 7PM several days prior, showed up 10 minutes early and checked in, and was not seated until 7:30. The waiting area was packed and the majority of the people there seemed to have reservations and were waiting 30+ minutes for a table. One couple who had a 6PM reservation, and were there before us, was seated after we were. It was very loud, both in the waiting area and in the dining room . The waiter showed up to take our order promptly the moment we were seated, before we had any chance to look at the menu, and then was nowhere to be found when we were ready to order. Food came out quickly once ordered, but drinks took a while. The food was great. I would order takeout from here, but I would not dine-in again.

OT
OpenTable Diner
1 review
Dined on 14 February 2020
Overall5food5service5ambience4

Service was great

B
vipBrettcsp
New York Area
84 reviews
Dined on 14 January 2020
Overall4food4service4ambience4

Excellent food and service. The Miso Salmon was spot on. The Miso sauce was incredible. Veggies were cooked perfectly and complimented the salmon perfectly. The Chicken Lo Mein was perfect - great balance of tastes. Service was stellar!

LP
vipLPN21
Montreal
19 reviews
Dined on 4 January 2020
Overall4food5service5ambience4

Had a great evening! Food was very good. A little bit noisy but I willing to forget that because it was a Saturday evening. Overall it was good.

P.F. Chang's - Albany
Responded on 10 January 2020

Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

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OT
vipOpenTable Diner
New York Area
4 reviews
Dined on 9 November 2019
Overall5food3service5ambience5

We ordered the crispy chicken and it was soft and doughy.

JW
vipJoyW
New York Area
10 reviews
Dined on 25 September 2019
Overall5food5service5ambience5

Great service, had Happy Hour appetizers & good wine

J
Joes
New York Area
3 reviews
Dined on 24 July 2019
Overall3food2service2ambience4

Restaurant was not busy and service was slow. We sat for 10 minutes before a waitress appeared.
Ordered lettuce wraps which were ok.
It was one hour before our dinner arrived and the rice was cold.
Complained to manager who stated it was slow because of two large parties. The restaurant was about 20% occupied. Not sure how they handle an actual busy time.

HM
vipHowardM
New York Area
38 reviews
Dined on 22 July 2019
Overall5food5service4ambience4

Service was good but as night progressed our server became busier. Fod was great as always!

D
Disneyqueen
Orlando
5 reviews
Dined on 5 July 2019
Overall4food4service4ambience4

Food always great and plentiful.

SM
SherM
New York Area
3 reviews
Dined on 28 June 2019
Overall5food5service5ambience4

A super advertised special of two entries for $25.00 made their fantastic food even more memorable. Plus they have such a variety of choices to choose from.

OT
OpenTable Diner
New York Area
1 review
Dined on 16 June 2019
Overall1food1service1ambience1

We were a party of (5) for Father’s Day, our Open table time was for 5:30 pm got there at 5:17 pm there was a pretty long wait line to check in which was fine expected it. One hostess doing everything. Checking in, seating, answering the phone and so on. When checked in at 5:32 she said it would be at 15-20 min. wait ok. Then 14 mins later a party of 6 checked in & hostess said the same thing to them. But then the woman complained about why she’d have to wait if she’s on the list for 5:30 but can’t be seated etc., so the hostess said hold on & left for a few seconds the. proceeded to seat them. Ridiculous we were there sooner. Whatever.. Finally seated us 18 mins later which was fine. But when seated almost 10 mins later the waitress stopped by to say she would be back in 5 mins. A bit more then 15-20 mins later she finally came over very sweet, said she just started 3 days ago & apologized proceeded to take our order very well. So we thought, but well over an hour she finally brought over our drinks, 2 were wrong,, & was never corrected & it was so hot in the restaurant, The dinners took forever it was crazy and I mean forever. Then when it came out all 5 dinners were all cold. But because we waited so long to get it literally we didn’t want to send it back. Most of the dinner wasn’t eaten but everyone was polite. Now at this point we just wanted another drink but she kind of just walked quickly as she spoke. And then as time pasted by now we just had to watch for her to see if we could catch her or someone for our check. Seemed as though once she went into the kitchen she never came out for a very long time. We feel as a newbie on her supposedly 3 days that she should have been still shadowing someone or had help. The food was awful the worst we have ever had at any PF Chang’s restaurant. And we’ve eaten in CA, HI, NY, & more terrible food. The tables around us sat dirty not buses. Not enough help very poor, disappointment.

SM
SherM
New York Area
4 reviews
Dined on 14 June 2019
Overall5food5service5ambience4

P.F. Chang’s live up to my expectations from previous visits. Food was nicely prepared, tasty and not just “run of the mill Chinese food”.

OT
OpenTable Diner
New York Area
3 reviews
Dined on 17 May 2019
Overall3food5service4ambience2

The food and service we're excellent. The music was way too loud and more suitable for a bar than to a nice dining atmosphere.

AF
AlyssaF
New York Area
5 reviews
Dined on 20 April 2019
Overall5food5service5ambience5

Everything was good!

S
Star
New York Area
1 review
Dined on 14 April 2019
Overall5food5service5ambience5

Great place! Excellent food, service, and ambiance!

JU
vipJUNM
New York Area
24 reviews
Dined on 5 April 2019
Overall5food5service5ambience5

Good food, great service, good location(inside the Colony mall). Thank you

OT
OpenTable Diner
Washington DC
4 reviews
Dined on 22 March 2019
Overall5food5service5ambience5

The food was great and came out fast. Our server was awesome!

N
Neilw53
New England
6 reviews
Dined on 7 March 2019
Overall4food5service4ambience4

Food was very good. Server was friendly and helpful. Atmospheres was ok.

l
lacomida
New York Area
5 reviews
Dined on 1 March 2019
Overall4food3service5ambience4

Our server, Marina, was excellent. Food was good but not great.

AF
AlyssaF
New York Area
5 reviews
Dined on 17 February 2019
Overall5food5service5ambience4

Excellent meal!

BS
BikesStrong
New York Area
7 reviews
Dined on 2 February 2019
Overall4food3service5ambience3

We usually love this restaurant but the food was uneven tonight and they dropped the only gluten free desert from the menu.

GO
GeorgeO
New England
3 reviews
Dined on 19 January 2019
Overall1food3service3ambience3

A fire alarm sounded and the staff failed to react.
This to me is a huge problem.
Grade school children routinely have fire drills and understand the necessity to leave a building when an alarm sounds.
One staff member said there’s nothing to be concerned about.
I venture to guess that’s what some people were probably told the night the titanic sank.
I am greatly disappointed in this visit.

P.F. Chang's - Albany
Responded on 21 January 2019

Thanks for sharing this feedback with us. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
ML
MichaelL
1 review
Dined on 2 January 2019
Overall1food4service4ambience5

It was so slooooooooow, we were seated an hour before we even got our appetizers, the restaurant is very understaffed.

P.F. Chang's - Albany
Responded on 21 January 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
OT
OpenTable Diner
New York Area
1 review
Dined on 31 December 2018
Overall4food5service5ambience5

Very nice Nee Years Eve dinner!

AN
ArleneN
1 review
Dined on 27 December 2018
Overall5food5service5ambience5

The only trouble with PF Changs is that I can't get my family to eat anywhere else anymore when we drive the hour and a half to Albany! It's always worth it- and the new noodle bowls are outstanding. Fresh, creative, and the right amount of spice.

P
Principessa
1 review
Dined on 24 December 2018
Overall2food5service3ambience2

We waited at the front check in for quite a while. Will, our waiter, was very gracious. He was trying very hard and we appreciated it. It took him a while to initially attend to us but he was quite busy. Great waiter.

It was too loud for our liking. Yes. It was Christmas Eve but way too many small children.

P.F. Chang's - Albany
Responded on 21 January 2019

Thanks for sharing this feedback with us. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
VB
ValerieB
New York Area
1 review
Dined on 22 December 2018
Overall2food4service1ambience3

Made a reservation, got seated immediately, then waited 15 minutes before our waitress came to even take our drink order. Food came quickly, but waitress didn't come back often. When we were finished, we waited quite a while for the check and then for her to come back to pick up the check. Overall, just not satisfied with the experience.

P.F. Chang's - Albany
Responded on 28 December 2018

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
CA
CarolineA
1 review
Dined on 22 December 2018
Overall5food5service5ambience5

I can't remember our waitress's name but she was wonderful....did not rush us, went to extra effort to satisfy our vegan needs. We had driven from Rochester to celebrate Christmas early and we could not have had a better experience.

L
vipLuvfood
New York Area
108 reviews
Dined on 18 December 2018
Overall3food2service5ambience3

We decided to dine at the bar because the restaurant was empty. The food was just ok. Service was great.

MD
vipMikeD
Philadelphia
9 reviews
Dined on 7 December 2018
Overall4food4service5ambience4

Service and staff were above par manager and our waitress were excellent

SM
SherM
New York Area
4 reviews
Dined on 16 November 2018
Overall5food5service5ambience4

Great variety of Asian food. Good service. Enjoyable.

IK
IreneK
1 review
Dined on 10 November 2018
Overall3food3service3ambience3

The food was okay. The waitress was nice too. I was disappointed because I had made an on line reservation and requested that the staff sing happy birthday to me son on his special day.
This did not happen and I was very disappointed that they did not follow my instructions. Probably won't eat there again.

j
josephc
1 review
Dined on 27 October 2018
Overall5food5service5ambience5

We love PF Chang's in Albany. The food is always fantastic (our favorite is the seabass.). The waitstaff is attentive, courteous and always accommodating. We leave looking forward to are next visit.

t
teshiachris
12 reviews
Dined on 11 October 2018
Overall3food4service2ambience4

Food was pretty good but service was slow and horrible during a weekday lunch.

e
vipextackle
New York Area
17 reviews
Dined on 29 September 2018
Overall3food2service3ambience3

We love PF Changs, but today we were a little disappointed. Most of the food was really great. But my son's Pepper steak was very chewy and tough. We sent it back. A little shocked that I actually had to ask to have it taken off the bill instead of it just being done.

FAQs

You can order delivery directly from P.F. Chang's - Albany using the Order Online button. P.F. Chang's - Albany also offers takeaway which you can order by calling the restaurant at (518) 454-0040.

P.F. Chang's - Albany is rated 4.6 stars by 37 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.