P.F. Chang's Asian Table
Addictive Pan-Asian cuisine, speciality and barrel-aged cocktails, freshly made desserts from our pastry bar and more.
Please note we offer homemade cakes for all occasions available upon request, for more details or to order a cake please call the restaurant on 01923 555161.
We do not accept OpenTable dining cheques.
Terrible service- I booked this table via open table and also called the restaurant to make a special request given that it was for my brother’s birthday. The person who took my call clearly hasn’t got a clue as I had specifically asked if I could reserve the table from 5.15-7.45. Whilst I was fully aware that they have a 1.5 hour table return policy they started getting rid of my guests within 15 minutes having just sat down and they hadn’t even placed their order!! They had all my notes on their system which they showed me yet they couldn’t follow simple instructions. I had made it clear I would be the last person to arrive. When I arrived they said they needed to move us as it was 6.30. They moved us to another table then told us to move again. In total we moved tables 3 times!! It was awful and it ruined our mood. Their waiters also need to learn some manners. We asked for tap water twice and they completely ignored my friend. It’s not like we paid a penny less yet they thought it was okay to just treat us like this. I also couldn’t understand why 5.15 was their last booking when they clearly were taking other people in after that time. No one else was moved like we were. It became so embarrassing. The food was lovely but the service was so appalling. You wouldn’t see me go back any time soon I would have to be pretty desperate! What was worse is when I spoke to three different people over there they just looked at me stunned like they didn’t know what was going on. Never again unless there is different management or a different system in place to manage bookings.
Extremely disappointed with the restaurant t.
In the US and UAE it is amazing, however, food quality is very poor here. So t be back again. Mongolian beef was tough and burnt. The honey shrimp was tasteless.
Very very disappointed ting.
Really good value for money, big portions and the food was really good too. Staff were very hospitable and the service was great with food coming out very quickly.
I come here regularly or when I’m really craving the Dynamite Shrimp, it is one of my favourites to come with my other half. On this occasion the food did quite lack in taste but over all it is always my favourite to dine in.
The manager is a very lovely person and so are his staff
The food was great but the service was really slow. We were having to constantly flag down our waitress whenever we wanted to order anything. The people next to us sat with their plates waiting to be cleared up for nearly half an hour. I told our waitress that it was my friends 30th birthday but she didn’t get anything complimentary even though we ran up quite a substantial bill. It’s a shame because the food was delicious
Although the food was great the service is soo bad and extra slow.Waiter staff not attentive and constantly needed to grab their attention for service.One starter was not available we were told 20 mins later that it wasn't available. Total time in restaurant 3 hours 15 mins.
Great menu with a great vibe. Only criticism was that the udon noodles beef was quite chewy, but this was swiftly taken care of by members of staff. Menu selection was fantastic and taste was spot on! Definitely recommend
Beautiful food and staff where so helpful thank you
Great food and nice ambience
Thanks for your great feedback. We hope you had a nice meal with us
My friend was really excited about going here as she goes to the restaurants in America a lot. But unfortunately the service ruined this for us. With the exception of one man, the staff were rushing around a lot but looked miserable and weren't attentive. We waited ages to have our order taken and kept having to ask for everything. The food arrived in dribs and drabs and the portion sizes weren't the same size as those in the photos. The food tasted good but it was nothing special, certainly not for the prices being charged. PF Changs needs to cheer up it staff and motivate them because they looked thoroughly sad.
Great food, good service and nice atmosphere. Would recommend!
Thats so great! We are pleased you had a nice time
Hi we booked this restaurant for my brothers graduation dinner and were quite disappointed with the service and the food.
The service was incredibly slow and our orders were incorrect twice.
We are aware it’s a busy time of year but for the price and reputation this is still disappointing
We are very sorry this happened. We will make sure this is looked into in more detail with our team and we make sure improvements are made to the level of service we are providing. We appreciate your feedback. Thank you
Excellent food once again- I am never disappointed when I go here. Brought my friend for the first tine and she loved it. Will definitely go again!!!!
Thanks for your lovely feedback. Its so great to hear you will be back to see us.
Food is delicious
Always a pleasure to dine at pf Chang’s
Thanks so much. Thats great to hear. We look forward to you hopefully coming back to see us very soon.
Food was amazing as always but the sushi took too long so we had to cancel them. Apart from that great as always
It was a good first time experience overall all. I would definitely recommend
I should have looked carefully at the menu to check they had a good selection of vegetarian dishes, but just assumed that as it was an Asian restaurant there would be. There weren’t. I was informed that there was no tofu option but that a couple of the dishes could be made vegetarian by leaving out the meat, but this included fried rice. This left me with a really limited and unimaginative selection. Half of the people who served us were good, the other half not so much. Generally underwhelmed and wouldn’t return or recommend.
Awesome food! We ordered lots of options incase we didn’t like something, but we loved it all! Very happy with the service and lovely staff.
Will be coming back again soon!
Food great as per USA version but service appalling. Table next to us had same experience and they were even approached by a member of the reception team telling them they needed the table. They hadn’t even finished their meal the service was so painfully slow. A real shame.
Busy restaurant, be prepared to wait a little longer for the food. Service wasn’t great and seemed very disorganised. On the whole delicious but portion sizes in comparison to other branches were smaller. A nice place to go. Highly recommend booking a table in advance!
Tasty food, shocking service and rude staff
Easy to book through open table. Extremely noisy which made it difficult to talk. Tables were too close together. Ordered starter and mains and these were delivered together. I have never had this happen in any restaurant before. I had learnt about the London PF Chang’s after eating in the Las Vegas restaurant. The London one did not live up to my expectations apart from with the food. Good in Begas and good in London. I would recommend the restaurant on the food alone but would warn them what to expect.
Amazing food amazing setting cant wait to go back. Cant wait to work through the menu.
Had heard of P.F. Chang's as they had a restaurant in Sarasota Florida - I hadn't eaten there so was determined to try London.
Four golfing friends on a day trip to London were not disappointed - Asian Fusion was exactly what it was - everything was beautifully presented by attentive staff at a nice pace - we were not rushed and had time to savor each course.
We will definitely be returning.
Portions could be much larger, the main servings were very small
Little bit confusing when you first walk in, not sure whether to stand by the door or go to the till for assistant. Staff are not 100% attentive. Took some time to find a table but food absolutely made up for it, was very delicious!
Food was nice. The only downside , we didn’t get the 4 main meals at the same time. It was a long wait between them especially one of the meals. We all finished until it came.
5 minutes between each of us meals.
But the fourth one was over 20 mins.
When we paid, was told , no charge for the meal arrived at the end.
I had to wait almost 30 mins where as i had a booking, the plates which were at the table were dirty with stains on them, no one came to take our order and i had to go and call someone over to our table. Worst experience. Would never recommend.
Food was amazing as always but the service was beyond poor! Had to ask many times for drinks and food. Asked about 4 times for the dessert menu, in the end we ended up not ordering dessert and left. Service was poor.
The food was absolutely delicious, the portion sizes of the mains was a little small (butter shrimp noodles) but if you get a starter and main then you will be full. The menu is a little pricey but worth the money.
I ordered the lo mein noodles, dynamite shrimp sushi, chilli jam wings (delicious) and my friend got the butter shrimp noodles-you get a good amount of shrimp but not much noodles
We travelled from Birmingham to go to this restaurant, as it was a special occasion. We got turned away at the door, was told the restaurant was fully booked for the night!
However when we checked on open table, there was several availability’s left! And we went back but nevertheless it put a downer on our experience! The lady at door was really rude!
As always its lovely food and a great atmosphere. Their dynamite shrimp is to DIE for! Def. Rec
Yes, still i think there's room for improvements..
- missing some options on the menu.
* brown rice etc. (availeble in the US)
* HOMEMADE Gingerbeer
-tables are to close, maybe a larger building? seems packed both days we eat there...
- the security guy at the door is walking treu the restaurant to often... allthough he seems verry nice..
Food too salty. Not much staff around. The cocktails weren't the best neither
Everything was very good the food the ambiance but the service was not that good. There was no one to come take our order and we had to wait 15 mins to place our order
Thank you for your feedback. We are very sorry you experienced poor service. We take all feedback very seriously so will ensure our management team are aware. Thank you
Went there for a birthday meal, started off well was greeted well by the hostess who sat us at the bar till or table was ready.
Once we sat down to a half set table (no chopsticks, spoon or candle) just a napkin and fork. Which then I had to ask for chopsticks.
We then ordered our food we ordered 2 starters, received our dynamite prawns first which was very good then came our mains which I then mentioned that our other starter shrimp dumplings hadn’t arrived, instead of a simple ‘I’m sorry I’ll go check, the waiter who took our order huffs and puffs went to get the dish and just put in on our table.
After that our mains arrived again, Awful, the food was tasteless only if you have no taste buds and like bland food you might like it and not once did anyone even ask us how the food was which you’d expect from a restaurant of this standard.
Before booking at this restaurant I had seen so many reviews about good food but bad service. It’s not good food and it’s not good service.
Wouldn’t recommend this place at all unless you just want starters at the bar.
It was nice, but there’s nothing healthy on the menu, so not my cup of tea
We are sorry you were dissatisfied with our menu choices. We will be reviewing our menu in the new year so will take your feedback on board when making changes
Only issue was we had to wait 25 min for our table even when we had booked in advance. As we had a small chairs with us this was very disappointing. When we did get our table the food and service was really good.
Thank you for your feedback. We are sorry you experienced a wait for your table and will ensure our management team are aware and improvements can be made.
The taste and quality of the food were excellent and I would not hesitate to visit again. However, the portion sizes for what you pay are quite inadequate as from experience in other P.F. Chang's restaurants they are considerably larger.
Thank you for your feedback, we are pleased you enjoyed your dishes and will pass your feedback over to management regarding the portion sizes. Unfortunately our portion sizes do differ to our global sites but we will make sure our management team are aware and this can be considered when making improvements to our menu.