The food is 100%. I can only give my honest opinion and everything was great; cocktails, food, venue and customer service.
The most delicious food, well done and a good price for Leicester Square.
Shame you ran out of beer.
Comparing this restaurant with the same ones in other countries ( USA, Emirates) You must improve very much with food quality . We respect this chain and would like to have the same food and quality.
Soup and Dinamite shrimps were almost the same comparing with other restaurants. We liked the people that work here!
Not a good experience, got to the restaurant for an early dinner date, only 4 other tables in there seated, were sat by the hostess and 20 minutes went by without anybody coming to table for anything. We were going to try and wait it out until a table was seated just across from us and was served water and drinks within about 5 minutes. I tried numerous times to catch someone’s eye, but that shouldn’t be something I have to do when we’ve just been seated. We left, cudos to the hostess, she was extremely apologetic when I told her why we were leaving. Throughly disappointed.
Food was great but slow service. But only experienced it this time, have been here before when they just opened up and service was good so expecting this to be a one off
I came with my fiance to PF Changs and she absolutely loved it. She has already said she is going to come again with family and friends. The food was great, our waiter was excellent and the service was brilliant. A happy couple!!
We made a reservation for P.F. Chang's having visited the one in Dubai several times on holiday. The London branch just does not compare. When we arrived we were shown to a table that was pushed next to a pillar ( which would have been unseen by waiters) . Given that the restaurant was not at full capacity I found it shocking we would be seated in such a location when there were plenty of other nicer seats available. After asking to be re allocated seating we were given a decent table in the centre towards the back. When the waiter arrived he asked whether we wanted drinks, we chose a lemonade and a coke and a some tap water. He came over with my coke and tap water and poured a glass for my husband and the spilt the glass he poured for me and walked off without tending to the mess. After we looked at the menu we put it down and tried to grab the attention of the waiter but after 10 minutes of sitting there we gave up and asked for the bill ( management were good enough to cover the cost of the coke of which I'd had three sips). Really disappointed with this branch of the restaurant the Dubai branch boasts excellent customer service skills and are very attentive, there is never such a prolonged wait even at full capacity, which is why were not impressed that P.F. Chang's in London had such poor customer service during a pretty quiet period in the restaurant. I think I will leave dining at this particular establishment and stick to its counterpart in Dubai.
A terrific restaurant with a great menu and amazing staff. A perfect night out to celebrate an anniversary
Really delicious food and great ambience in the restaurant. Staff are very attentive. Worth a visit for sure and we will be coming back as well.
Just amazing!!!!! Great food, lovely environment too
Amazing food with a decent price, FANTASTIC TABLE SERVICE.
We booked for our Anniversary after being recommended by a few friends. We went on a Monday after work and the service was extremely slow - it took 30 minutes to be given our bill at the end and that was after asking 3 different waiters 3 times. The tables for 2 are a bit small and very close together, so don't expect much privacy. The dynamite Shrimp was by far the best starter we had, and starters are better than the mains. The mains are on the small size and therefore overpriced for what you get. Oh and the mains don't come with a side so you have to order rice/noodles or something as an extra dish. We ordered 3 sides, 2 mains plus rice and had 2 mocktails and the bill was over £80 and that includes service charge - we didn't want to waste another 30 minutes to ask them to remove the service charge so just paid up and left quickly. And we didn't bother with desert!
Food was great but the best was the Bloom Room! I Loved the Bloom Room! You should keep it!
Received great service. Hospitality was amazing. Food was really good. Although a bit pricey would still recommend.
Food was absolutely amazing the best I have tasted yet
Love the dynamite shrimps and the service was good.
I was really happy with my overall experience. A very well organised and managed restaurant, would highly recommend to a family/friend. Will most likely visit again. Food was amazing! Full of taste spices were not too overwhelming, quick and efficent service.
Thought id take my wife for her birthday as she loves the PF changs in Dubai,
Made a booking with special message to arrange happy birthday when we order desert. Something thats fairly standard i even checked with the waitress and she confirmed yes we will sort the birthday desert. So we odered and guess what they ruined the birthday seprise and biught out a standard dessert! I was livid had a word with the duty manager who couldnt care less! Owefull service waiters are de-motivated forgetfull and slow!
Pf change need to look at how their dubai model is set up and try and mirror it! London is the most famous city in the world but your service is worse than a 3rd world hotel!
Ambiance was good, food was ok.
Food was amazing and not greasy at all. Service was really slow though.
The service was not great at all.
Tables were too close together, so we got obstructed everytime someone next to us moved from or arrived at the there table. At one point a table had to be moved to allow some out. Not somewhere to eat if you want a bit of privacy. Food was very good good so no complaints there.
The service was super quick and all the food was amazing ! Perfect for a meal between Shows!!
Great restaurant but the tables for 2 people were quite small.
The food gave me an upset stomach and the service was poor I had to ask if I could order as a pose to someone asking me
I visited the restaurant for the first time recently and in my point of view the place is almost perfect.
The food, drinks and the dessert were amazing.
The starters were actually better than the main meal and dessert.
I'm not saying the main meal was bad but the starter #mouthwatering
i would give the starter an 10, the main i would give an 8 and the dessert an 9.
The surrounding are nice and clean - the staff are really helpful.
Only issue i had with the venue was the tables / they are a bit wobbly.
I have already informed several friends and family to visit the restaurant and anyone reading this should also check it out.
You will not be disappointed at all :)
Third time here and once again didn't disappoint. Lovely food, great atmosphere and is my new go to restaurant! xx
We had to wait 40 minutes for our table to be ready even though we had made a reservation along with other who had already been waiting an hour before us. The food was good but not worth the money, service was terrible, we had to wait ages for someone to take our order, when our food finally arrived they had forgotten some of our order and brought us the wrong dishes. We then had to wait forever for someone to bring us the bill when after we asked. No one was attentive to us even though so many memebers of staff were free and the restaurant was not busy at the time.
Overall it was disappointing
After going to Chang’s in the US, Austin and Scottsdale I couldn’t wait to go to one in London. A treat for my husband. Unfortunately not the same US experience. Service poor, food arrived at different times. Very expensive and small portions. Although the food was tasty, that was the only positive. The tables were so close together u were practically rubbing shoulders with the next table.
Top class food. Portions more modest size than that as in the US version but very good overall experience
Absolute disgusting, food was cold, food did not seem fresh at all and I would strongly advise anybody to not go there. It was out first time, and we had stomach pains for the first bite. The next day it became worse, I am put off any oriental food at the moment.
For a restaurant of that level, I cannot believe it. I get better food from a local take away.
The staff were okay, the gentleman that served us was very understanding. However, these are not the reasons we come out to eat.
Food, when it came was good. Service very slow. Sitting half an hour before being asked for a drink. Always enjoyed Changs in America.
The waiter was everywhere trying to please every table at the same time so kept forgetting us.
I asked for chilli oil and the first waiter said they had Chuli paste he will bring it to my table that never came then the second waiter
I asked for chilli oil to put on my tasteless rice which he said sure, as he was going to get the chilli oil he was stopped by the table next to me and started attending to them and yet again forgot about by table and my request until I had to snap.
When it came to the desserts I did not like what was on the menu so just had ice cream . As I made my way to the very filthy toilets I saw that they had a promotion on the cherry blossom cheesecake which I wasn’t offered. The waiter saw me talking to the pastry chef and run downstairs and told me he is so busy so forgot to tell me about the cheesecake.
The toilets had toilet floors were covered with water and toilet roll. I was disappointed as I have been to P F Chang in Abu Dhabi, Dubai,and Texas and this one is nothing like those other ones.
We loved the creative menu as well as the excellent preparation of the dishes!
Unfortunately service was a little bit poor as two of us already had our starters but the others still had nothing to eat.
Then we had our main course but there was missing one of the sides, which we had to ask for (obviously this must have been forgotten ...)
A very attentive waiter of spanish origin finally turned around the situation to our satisfaction.
If there was more coordination, that all the guests at one table get their dishes at the same time, the visit would have been perfect!!!
Amazing service! Quality of the food and restaurant was extremely great! Food is absolutely mouthwatering; dynamite shrimp and the lamb chops with wasabi mash 👌🏼
We ordered the marinated beef & the honey chicken - both very tasty - I did feel the mocktails here are very overpriced, £7 for a small glass..hmmm
Service was excellent from start to finish. Employees were welcoming and friendly at all times. Food was outstanding cooked to perfection.
Service was great but at few times was hard to get someones attention, I guess because of the loud vibe atmosphere and during the busy time but that did not put us down since the service overall was great and felt welcomed throughout.
The food was great, delicious and presented neatly but there was one which got us surprised and couldn't stop talking about it - the chilli jam wings. Highly recommend to try this starter before your mains.
Pleased with the food even though the portion of the noodle was questionable but a good night out at P.F. Chang's.
I loved the food, the dynamite shrimp starter is a great sharer and the honey chicken is so good you won’t want to share it.
But the food is the only reason I’d recommend. Do NOT go here ‘pre-theatre’ or if you’re in a rush. Service was so un-attentive and slow. Had to ask 3 times just to order (took 25 mins for someone to eventually come over). Asked 3 times for tap water and after half hour with empty plates in front of us, I stacked them away myself. Asking for the bill was just as tiring. The two couples either side of us were also in agreement. It wouldn’t stop me going back but it would certainly stop me giving a decent tip! It’s not cheap food so you expect more from their service, especially considering how many waiters were there, walking past us, even looking over at our tables and carrying on walking past. It wasn’t busy either.