P.F. Chang's - Dedham

3.6
157 reviews
$30 and under
Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 157 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.6based on recent ratings
3.6
food
3.5
service
3.7
ambience
3.6
value
Noise · Moderate
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CP
vipColleenP
New England
90 reviews
Dined on 30 November 2021
Overall4food4service5ambience5

Enjoy a light supper and drinks after work. Our server Tim was so attentive and did a great job !!

K
vipKmq1202
New England
32 reviews
Dined on 27 November 2021
Overall3food4service1ambience1

We had a reservation for 6 people. We were squished into a horseshoe shaped booth. It took us 45 minutes for 4 of us to get our meals and another 15 minutes for the remaining 2 people to get their meals. The server was overwhelmed and never came over to acknowledge this was happening

The food that came out was lukewarm

When we were leaving the manager was in the front hanging out with the hostesses and seemed completely unaware of the disaster happening in the dining room

P.F. Chang's - Dedham
Responded 5 days ago

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit, so we can get it right next time. Could you send us a private note with more information about your visit and your email address; our team will reach out to you? Thanks!

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CP
vipColleenP
New England
90 reviews
Dined on 26 November 2021
Overall5food5service5ambience5

Had a fun supper with friends before a movie.

P.F. Chang's - Dedham
Responded 5 days ago

Thanks for sharing this! We hope to see you soon!

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r
vipreviewer123
New England
30 reviews
Dined on 13 November 2021
Overall5food5service5ambience4

Incredible attention to my kiddo’s food allergy. Very reassuring and refreshing to have a dining experience without anxiety.

P.F. Chang's - Dedham
Responded 5 days ago

Thanks for taking the time to share your feedback with us! We hope to see you soon!

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J
vipJoeyg
New England
14 reviews
Dined on 7 November 2021
Overall5food5service4ambience5

The food was great but like everywhere right now they were understaffed

P.F. Chang's - Dedham
Responded 5 days ago

We appreciate you taking the time to share your experience with us. We'll pass this along to our team. Thanks!

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i
icey
New England
3 reviews
Dined on 6 November 2021
Overall1food1service2ambience2

When i first arrived they told me that they never received my reservation and that they do not really use Open table. I also had to wait extra long for my drinks and food. My food was cold when it came out and they couldn't even prepare a salad in time. I actually said to take the salad off because after waiting an hour and a half for salad i no longer craved it. I think this establishment need to properly prepare for busy days and need to be more organized. I also got seated after someone who came in after me and he did not have a reservation.

F
vipFoodcritic2
New England
35 reviews
Dined on 3 November 2021
Overall3food2service4ambience4

Went to the one in Providence Rhode Island then this one. Dedham seems to have a different menu and didn’t care for the food as much. Ordered the spicy chicken and crispy honey chicken. Neither had much flavor unfortunately.

P.F. Chang's - Dedham
Responded on 4 November 2021

Thanks for sharing this feedback with us. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and email address; our team will reach out to you? Thanks!

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OT
OpenTable Diner
Columbus
12 reviews
Dined on 29 October 2021
Overall3food3service2ambience3

We opted to sit at the bar thinking service would be faster after the hostess was overwhelmed seating tables. One hostess on a busy Friday night. But the bartender was alone with an entire bar to serve drinks and food plus making drinks for the entire house. He didn’t even have a bar back to help with ice or cleaning glassware. The bartender was visibility working his tail off but service times were slow. 40 minutes for a sushi as an appetizer. Entrees seems more timely but the chicken on my pad tai was dried out and overcooked. Seems to be the normal in a post Covid world where we single staff every area and there is no extra support. Thankful for those who are working and putting in the best effort they can!

P.F. Chang's - Dedham
Responded on 4 November 2021

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit, so we can get it right next time. Could you send us a private note with more information about your visit and your email address; our team will reach out to you? Thanks!

Report
OT
vipOpenTable Diner
New England
4 reviews
Dined on 23 October 2021
Overall2food4service3ambience3

Slow getting food

OT
OpenTable Diner
New England
9 reviews
Dined on 22 October 2021
Overall5food5service5ambience5

The waitress was wonderful, good service and great food

CP
vipColleenP
New England
90 reviews
Dined on 21 October 2021
Overall5food5service5ambience4

Wonderful lunch with my favorite server Dimitrius. Food was excellent. Service attentive and timely. Always enjoy my visit when Dimitrius is working!! He is the best. Looking forward to returning real soon.

P.F. Chang's - Dedham
Responded on 4 November 2021

Thanks for taking the time to share your feedback with us! We'll ensure that we pass this along to our team. Hope to see you soon!

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RS
RobertaS
1 review
Dined on 16 October 2021
Overall5food5service5ambience5

Great outdoor seating, varied menu, attentive waiter!

P
vipPhilipo
New England
36 reviews
Dined on 10 October 2021
Overall1food1service1ambience3

Horrible service and food

SH
ScottH
New England
8 reviews
Dined on 2 October 2021
Overall5food5service5ambience5

Food is always great hostess took us in quick nice atmosphere excellent gluten free menu definitely a favorite for my wife

OT
vipOpenTable Diner
New England
34 reviews
Dined on 2 October 2021
Overall1food1service2ambience2

I asked for appetizers and the main course, both came at the same time and the appetizers are cold. They forgot the rice and just came when we are finishing.
Bad experience.

w
wphiii
New England
4 reviews
Dined on 1 October 2021
Overall2food4service1ambience3

Not our best experience. Dirty plate on the table, had to ask for knives as they weren't in the napkins. Food took a longer than usual time to arrive. We were there for lunch and there were only a couple of other couple of tables with guests at the time.

h
viphithere
New England
59 reviews
Dined on 26 September 2021
Overall2food3service2ambience3

the food is very good and reasonably y priced
the place was well decorated twenty years ago
the service is awful
Hug e lines wait before the maitredes ,while a forest of empty tables can seen beyond them
reservatoions are meaningless
the food comes late.the drinks come after the food if ever .the bill comes lat.it takes forever to be picked up
etc

K
vipKaren
New England
10 reviews
Dined on 25 September 2021
Overall3food3service1ambience3

Reunite with high school friends

h
viphithere
New England
59 reviews
Dined on 25 September 2021
Overall2food4service2ambience4

good food
terrible service -
long waits to be seated; for wait service ; for food delivery ;for everything
drinks come after the meal

OT
OpenTable Diner
1 review
Dined on 24 September 2021
Overall5food5service5ambience5

Food was very good!

CP
vipColleenP
New England
90 reviews
Dined on 17 September 2021
Overall5food5service5ambience5

Enjoyed a relaxing lunch with my daughter. Our server Daniel was excellent. He paced our food and drinks perfectly. Our food was very fresh and tasty. Cocktails were excellent! Looking forward to coming back again!!

OT
OpenTable Diner
New England
1 review
Dined on 10 September 2021
Overall1food1service1ambience3

Horrible experience. Food took extremely long. Was told that the kitchen made a mistake on one of our orders and we’d have to wait longer. Both drinks and food were not good at all. Waitress swiped card twice and charged us double! Never going back.

OT
OpenTable Diner
New England
3 reviews
Dined on 10 September 2021
Overall5food5service5ambience5

Our server was truly great. He was so nice. The wait time wasn’t long at all and they even put us in a special spot since we were celebrating a birthday. Food was great and came out in a timely manner. Drinks were also well made. Overall we had a great dinner.

OT
OpenTable Diner
New England
1 review
Dined on 9 August 2021
Overall5food5service5ambience5

Very, VERY good. Much calmer (and enjoyable) on a Monday night than a Saturday. Good service. Delicious food.

P.F. Chang's - Dedham
Responded on 2 September 2021

Thanks for taking the time to share your feedback with us! We hope to see you soon!

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PJ
vipPamelaJ
New England
10 reviews
Dined on 28 July 2021
Overall2food2service1ambience2

Check in with reservations early, waited about 15 minutes for a table. Service could’ve been better. They were backed up in the kitchen and only had 4 servers.

h
viphithere
New England
59 reviews
Dined on 25 July 2021
Overall3food4service3ambience4

Good food
Lovely but rundown setting
Service tried but they are understaffed and service is slow and food like warm

OT
OpenTable Diner
New England
9 reviews
Dined on 15 July 2021
Overall3food5service5ambience5

Food and service were very good. We had noon reservation. Staff was delightful. However, the men’s room was very untidy, just plain dirty for opening. I alerted the front desk assuming it would be dealt with. When I revisited before we left they hadn’t even bothered to empty the trash bins. Sorry, no return visit here.

ST
vipShahinT
San Francisco
1 review
Dined on 5 July 2021
Overall3food4service3ambience3

Food was good, but service and ambience were OK at best

L
Lagosgirl
New England
19 reviews
Dined on 27 June 2021
Overall5food5service5ambience5

Whats not to like about P.F Chang's, the food and environment was great. I had the Chang's Chicken Lettuce wraps for lunch and it was delicious. The waiter was nice and it was a great place to relax and chill while eating lunch. Worth the money. :)

CP
vipColleenP
New England
90 reviews
Dined on 24 June 2021
Overall5food5service5ambience5

Enjoyed hving my birthday lunch withmy daughter. My food was excellent. Loved the hot and sout soup! My Asian Cesar sald was so fresh and tasty. Also got a piece of Cheesecake as my birthday tresy. Thank- you! Looking forwatd to a return visit real soon

OT
OpenTable Diner
2 reviews
Dined on 13 June 2021
Overall2food2service2ambience3

Took forever to get drinks and food,and food came out kind of cold, I believe just like may other buisness after Covid they are way understaffed , I do not see this buisness sustaining unless there are drastic changes made

B
vipBlueginger
New England
14 reviews
Dined on 8 June 2021
Overall5food5service5ambience4

We had a great meal and our server was fantastic!

OT
vipOpenTable Diner
New England
4 reviews
Dined on 5 June 2021
Overall5food5service5ambience4

We had a great server named Emma. She was amazing and made the whole dining experience so much fun! Emma did a wonderful job! We’ll be back dining and will ask for Emma.

OT
OpenTable Diner
New England
9 reviews
Dined on 30 May 2021
Overall5food5service5ambience5

Everything was great, service was great food was great

OT
OpenTable Diner
New England
4 reviews
Dined on 30 May 2021
Overall2food3service4ambience2

First Chinese restaurant ever with no black tea served. The tea we were served was lukewarm, at best. Appetizers were served warm, not hot. The food was good, not great. The spareribs dish was the only one served hot and the ribs were tasty. The main dishes were no better than those served in any food court and also not served hot. The pork fried rice was devoid of pork and the soup was served warm, not hot.
The weather outside was cold an rainy, 47 degrees yet the restaurant was not warm either. Everybody in the restaurant kept their jackets, sweaters and coats on.
The music in the restaurant was very loud.
The service was good and the waitstaff friendly and professional. All the main dishes were delivered at the same time but warm and not hot but the waitstaff was attentive.

e
vipebeb
New England
11 reviews
Dined on 11 May 2021
Overall5food5service5ambience5

Very pleasant dining experience! Everthing was delicious with plenty to take home for the next day!

P.F. Chang's - Dedham
Responded on 20 May 2021

Thanks for sharing your feedback with us! We look forward to seeing you again soon!

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PA
vipPamAla
Philadelphia
58 reviews
Dined on 6 May 2021
Overall5food4service5ambience3

I had never eaten at this restaurant before, my friend suggested it as a halfway place between her house and mine. We have been going to Legal C But since they changed ownership it’s not as good. So we tried this place and the wait staff was terrific, the food was good Chinese food, and it was a perfect place to visit and enjoy a meal together. Not fancy but perfectly fine.

P.F. Chang's - Dedham
Responded on 20 May 2021

We appreciate you taking the time to share your experience with us! We'll share your feedback with our team. We look forward to seeing you again soon!

Report
CP
vipColleenP
New England
90 reviews
Dined on 5 May 2021
Overall4food5service5ambience4

Very enjoyable dinner at P.F. Chang’s in Dedham. Our server was very friendly and she went above and beyond. Our food was fresh and tasty. Good cocktails as well.

OT
vipOpenTable Diner
New England
4 reviews
Dined on 3 May 2021
Overall1food1service1ambience1

Ok so first my husband and I sat down. We informed the waiter we had only 1 hour to dine. There was only two other tables already seated and settled. We places are apps and meal orders. 45 min later the waiter comes after bringing us our apps and asks us if we would like to place meals. I am pregnant and was starving and beyond upset. How do you forget to ring our meals in!!!! How do you forget to do your job? Than tells us that he was busy!!!! Busy doing what exactly!!!?? Are we not a table to wait on?! The other tables were eating already! Never ever again and the manager had nothing to say except “it was a mistake, people make mistakes”. Worst experience ever!!! I will be calling corporate.

P.F. Chang's - Dedham
Responded on 20 May 2021

Thanks for sharing this feedback with us, we're sorry to read this. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
CP
vipColleenP
New England
90 reviews
Dined on 29 April 2021
Overall4food3service4ambience4

Akbar provided excellent service. Food was good but could have been better. Enjoyed the cocktail. Look forward to coming back.

P.F. Chang's - Dedham
Responded on 20 May 2021

Thanks for taking the time to share your feedback with us! We'll ensure that we pass this along to our team. Hope to see you soon!

Report

FAQs

You can order delivery directly from P.F. Chang's - Dedham using the Order Online button. P.F. Chang's - Dedham also offers takeaway which you can order by calling the restaurant at (781) 461-6060.

P.F. Chang's - Dedham is rated 3.6 stars by 157 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.