P.F. Chang's - Fairfax

4
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55 reviews
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$30 and under
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Asian

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About

P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
Dining Style
Casual Dining
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Cuisines
Asian, Chinese, Sushi
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Hours of Operation
Mon–Thu, Sun 11:00–22:30
Fri, Sat 11:00–23:30
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Phone number
(703) 266-2414
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Payment Options
AMEX, Discover, MasterCard, Visa
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Dress Code
Casual Dress
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Private Party Facilities
Let P.F. Chang's help make your next anniversary, birthday, or special event truly memorable. Contact us directly for more information.
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Private Party Contact
Manager: (703) 266-2414
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Catering
Our chefs use the same authentic cooking techniques used every day in our kitchens to prepare your catering order from scratch. Spice up your next party or event with bold, Chinese and Asian-inspired flavors. Our catering services include delivery in some areas. Call your local restaurant to verify they deliver. Ask about our gluten-free options or click on the gluten-free menu when ordering online.
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Additional
Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Menu, Happy Hour, Non-Smoking, Outdoor dining , Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine
What 55 People Are SayingWrite a review
Overall ratings and reviews
4.0based on all time ratings
4.3
food
4.1
service
3.9
ambience
3.9
value
Noise · Moderate
76% of people would recommend it to a friend
5
4
3
2
1
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BA
Washington DC
19 reviews
Dined on 20 April 2019
Overall 3food 3service 3ambience 3

Well, the day us in a two person table that shares an entire bench with other tables. The tables were too close together for anyone other than someone who’s tall and skinny. Our food came out before our appetizers, and my cauliflower had chicken in it. Not a good trip this time.

E
Washington DC
25 reviews
Dined on 7 April 2019
Overall 4food 5service 5ambience 4

Food was very good, service was good, and efficient. First set of plates that came out for appetizers were dirty & the menus were greasy. We love this location, but cleanliness & details matter.

F
Washington DC
11 reviews
Dined on 20 March 2019
Overall 5food 5service 5ambience 5

Lovely healthy food, delicious and great service

UT
Washington DC
1 review
Dined on 16 March 2019
Overall 1food 4service 1ambience 4

They didn’t reserve the table and gave stupid excuses for not giving us the table. I won’t use Opentable to book at P F Chang on weekends

P.F. Chang's - Fairfax
Responded on 19 March 2019

Thank you for letting us know about your experience. We will be sure to share this with our Fairfax team to address.

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l
Washington DC
1 review
Dined on 10 March 2019
Overall 5food 5service 5ambience 5

Very nice staff, who actually read open table comments for my mom’s birthday. Would return.

E
Washington DC
25 reviews
Dined on 7 March 2019
Overall 3food 4service 1ambience 2

The food is consistently good, and typically the service matches that. This visit was not typical. Our server seemed distracted at best & possibly disinterested. The placement of the tables is so congested that you can’t walk between them without disturbing other diners, or being disturbed by people being seated or leaving. We waited for almost 30 minutes for our appetizer, and our server almost never checked on us. Hopefully this was a one-off type of visit, and not a management change.

T
Washington DC
38 reviews
Dined on 2 March 2019
Overall 5food 5service 5ambience 5

Best P.F. Chang in the area.

OT
Washington DC
1 review
Dined on 2 March 2019
Overall 1food 1service 1ambience 1

Reservations don't help when they are overwhelmed. They don't appear to have a process to handle heavy traffic. There are some really great restaurants nearby though!

P.F. Chang's - Fairfax
Responded on 19 March 2019

Thank you for this feedback. We will make sure to share it with our leadership team. We're sorry that this visit didn't turn out well and we hope to have you back for a better experience.

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MF
Washington DC
1 review
Dined on 2 March 2019
Overall 1food 2service 1ambience 1

This is one of my favorite restaurants to go to normally there are no problems however we made the reservations for 630 we’re not seated till 7PM. We were put it at a table where servers and other people kept knocking into my husband while he was trying to eat , The noise level in there was so loud my husband , myself and the server had to shout so we could hear what the other person is saying . Appetizers came out nice and warm except my extra sauce for ribs ( Ice Cold ) at this point I did not send it back because do you remember the food itself was warm and it was getting late. Main meal came out no problems with that. The only thing that our server was quick with is bringing us a check took leftovers home to have next day.

P.F. Chang's - Fairfax
Responded on 19 March 2019

Thanks for sharing this. We're sorry to see that your visit was not a good one! We'll be sure to share this with our Fairfax team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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e
Washington DC
24 reviews
Dined on 2 March 2019
Overall 4food 5service 4ambience 3

Very good food. Busy and slow kitchen. Server did well though. Need a way to separate the screaming kids from the adults.

ND
Baltimore
4 reviews
Dined on 2 March 2019
Overall 5food 5service 5ambience 5

I love their food specially their new Vegetarian menu. Our server was excellent!

OT
Washington DC
3 reviews
Dined on 16 February 2019
Overall 2food 2service 5ambience 5

Had a reservation but still had to wait 20 minutes to be seated. Both host that seated us and server were friendly. I ordered the Shrimp Kung Pao. Its was salty, dry & over cooked. Thank goodness for appetizer of vege egg roll. Because I would have left hungry.

P.F. Chang's - Fairfax
Responded on 18 February 2019

Thanks for sharing this feedback with us, we're sorry to read this. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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PL
Washington DC
36 reviews
Dined on 16 February 2019
Overall 5food 5service 5ambience 4

Glad we had a reservation -- shortly after we showed up on an early Saturday evening, the place was packed, with many waiting for a table. We shared the lettuce wraps appetizer, which was excellent! Clearly big enough for two people, about the size of an entrée. My wife had the chicken with broccoli, and I had the orange chicken. Both were very tasty and the portion size was large. I find P.F. Chang's to be reliably good. The service was pleasant and fast. Will definitely go back, and I have done many times before!

OT
Washington DC
1 review
Dined on 14 February 2019
Overall 2food 3service 2ambience 3

Server did it great job but I had to wait almost 40 minutes for a table zero apologies from the host staff and management. At 7:45pm a host said “5 peoples in front of you” what’s that mean? I made a reservation at 7:30pm and check in at 7:20pm. Why do I make a reservation at P.F. Chang’s? If they treat me like as walk-in guest.

P.F. Chang's - Fairfax
Responded on 18 February 2019

Thanks for sharing this feedback with us, we're sorry to read this. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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AP
Washington DC
16 reviews
Dined on 14 February 2019
Overall 5food 5service 5ambience 4

Valentines day

T
Washington DC
8 reviews
Dined on 8 February 2019
Overall 5food 5service 5ambience 5

We always enjoy dining at this PF location - The food is great. What made our experience exceptional is the quality of service and professionalism of Leon!

P
Washington DC
9 reviews
Dined on 8 February 2019
Overall 5food 5service 5ambience 4

Love the food and cocktails at P.F. Chang's. The staff are polite and friendly.

BC
Washington DC
4 reviews
Dined on 8 February 2019
Overall 5food 5service 5ambience 5

Wonderful service, wonderful food! Nice relaxing meal!

OT
Washington DC
5 reviews
Dined on 5 February 2019
Overall 3food 2service 2ambience 3

We were not given our first choice entree since the restaurant said they did not have it. Also, we had to ask for silverware.

P.F. Chang's - Fairfax
Responded on 14 February 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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RM
Washington DC
2 reviews
Dined on 5 February 2019
Overall 2food 4service 5ambience 3

Even tho we got there at 7:20 for our 7:30 reservation they never checked us in and I believe people who came after us were getting seated before us . We were not seated till 7:45 that 2 after asking them 2-3 times .

P.F. Chang's - Fairfax
Responded on 18 February 2019

Thanks for sharing this feedback with us, we're sorry to read this. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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f
Richmond
91 reviews
Dined on 5 February 2019
Overall 4food 5service 4ambience 5

We love Chang's! It's Chinese New year, so the service was slow and the wait was long. It was extremely crowded and noisy, but otherwise very good

f
Richmond
91 reviews
Dined on 1 February 2019
Overall 5food 5service 5ambience 5

Great food and service

OT
Washington DC
1 review
Dined on 19 January 2019
Overall 3food 5service 4ambience 2

We were seated a table that went halfway into the hallway of the bathroom... which also leads to the VERY LOUD dishwasher. They shouldn’t have such a large table in that spot.

OT
San Francisco
2 reviews
Dined on 19 January 2019
Overall 5food 5service 5ambience 4

Good food, good service.

KB
Atlanta
6 reviews
Dined on 9 January 2019
Overall 5food 5service 5ambience 5

I’m from out of town and was visiting my kids. The food was delicious and the staff were amazing. We had lettuce wraps that were seasoned well and had a little kick to it. Just yummy. Our other dishes included honey shrimp, spicy chicken, and ginger chicken with broccoli. All were delicious. They even have a Gluten Free menu that my daughter ordered off of.

F
Washington DC
18 reviews
Dined on 7 January 2019
Overall 5food 5service 4ambience 4

Love the diversity of their menu! Those lettuce cups are divine!!

n
Washington DC
4 reviews
Dined on 31 December 2018
Overall 4food 5service 5ambience 3

We came here for New Years Eve dinner and food was great!!!! Of course given the holiday, it was noisy and very busy but quieted down somewhat after 7:30

AS
Washington DC
3 reviews
Dined on 31 December 2018
Overall 4food 5service 5ambience 4

Nice vegetarian and vegan options. Eggplant dish was really good. Our waitress was great.

f
Richmond
91 reviews
Dined on 31 December 2018
Overall 5food 5service 5ambience 5

Awesome, as usual! The service and food are always on point!

JP
1 review
Dined on 29 December 2018
Overall 2food 2service 1ambience 4

Awful service. Waited 25 mins to be seated past the reservation time. Appetizers took nearly 30 mins. Entress came 2 mins after appetizers. No serving spoons with entrees and we were not given plates. We had to find a manager and complain to get plates. Manager and server never checked up on us after that.
This restaurant prides itself on service but the service level is dictayed by all 20 year old kids which is about all they employ.

P.F. Chang's - Fairfax
Responded on 15 January 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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f
Richmond
14 reviews
Dined on 29 December 2018
Overall 5food 5service 5ambience 4

all good; unable to accommodate a special seating request as they were full.

RH
Richmond
1 review
Dined on 29 December 2018
Overall 5food 5service 5ambience 5

Had a great dinner. Be sure to make reservations as it gets crowded quickly, particularly on weekends.

KQ
1 review
Dined on 26 December 2018
Overall 2food 3service 2ambience 3

We had a reservation for 7:15pm. We sat for our table at 8pm. Why did I even set an appointment? Initially the hostess told us they were just waiting for people to get up from the tables. They were very busy. There were 2 larger tables that were empty for 30 minutes before people started asking why they were still waiting. I understand that they were super busy. I've been there and done that myself. But, it was not well executed. The host and hostess were fumbling around and didnt seem to have a clear idea of how to help the servers and seat people. I never once saw a manager the entire time to help organize, bus tables, or direct employees. Our server was great. But, they didnt write down our order and ended up forgetting our dumplings appetizer. They also forgot that we said we dont eat meat. We requested for just shrimp and our pad thai ended up having a lot of chicken in it. Overall it was a LOT of time wasted for such an expensive meal that wasnt even made as requested. Also it was weird there was no music playing.

P.F. Chang's - Fairfax
Responded on 15 January 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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C
Washington DC
16 reviews
Dined on 26 December 2018
Overall 5food 5service 5ambience 5

Family dinner for extended family the night after Christmas is a tradition, and we always meet at PF Chang’s!!!

OT
Washington DC
1 review
Dined on 24 December 2018
Overall 1food 5service 1ambience 1

Arrived at 6:55 for 7pm reservation. Seated at 7:36. Ordered at 7:46. Drinks arrived at 7:55. Dinner arrived at 8:31. Dining room had many tables that were empty but stacked with dishes. Nicole the waitress was friendly and helpful and the food came out hot and tasty. No apologies made. No manager in sight anywhere.

P.F. Chang's - Fairfax
Responded on 28 December 2018

We are sorry to see this! We would like to reach out to you about your visit. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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D
Washington DC
1 review
Dined on 24 December 2018
Overall 1food 4service 1ambience 2

Overbooked and understaffed. Had a 630pm reservation and wasn’t seated until 715. Didn’t get food for over another hour after that - only to be told they had run out of serving spoons. Can’t imagine ever going back - unless take out.

P.F. Chang's - Fairfax
Responded on 28 December 2018

We are sorry to see this! We would like to reach out to you about your visit. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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BR
Washington DC
6 reviews
Dined on 21 December 2018
Overall 2food 3service 2ambience 4

We have been going to your restaurant for over 20 years, during the past few times we have really notice a down turn in service and food quality. Some examples
- last several times servers seem untrained in serving standards. We were passed our plates 'family style' from the end of the table.
Server had many tables and did not check in for how meal was going or drink refills
Food quality was middle of the road

P.F. Chang's - Fairfax
Responded on 28 December 2018

We are sorry to see this! We would like to reach out to you about your visit. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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AH
Washington DC
10 reviews
Dined on 19 December 2018
Overall 5food 5service 5ambience 5

Chauncey was an excellent server and the food was yummy! great lunch, thank you!

MB
Atlantic City
38 reviews
Dined on 17 December 2018
Overall 3food 3service 3ambience 3

We had a 5:15 reservation, ordered kids meal which can out great, hot and delicious.
Ordered a small wonton soup which was just okay not hot , warm.

Ordered Signature lo mein with chicken, again warm , not hot, ordered beef and broccoli which we sent back twice for temperature , food from a wok should be steaming hot . This food was warm. Food was tasty but food temperature was off.

Would have enjoyed food more if it was served hot.

R
Washington DC
35 reviews
Dined on 16 December 2018
Overall 4food 4service 4ambience 4

Delicious, nice and cheap.

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