P.F. Chang's - Fairfax
The Mongolian beef was a bit chewy which lowered the rating.
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This place lost its mojo. Freezing cold, bad food, emtpty tables with dirty dishes. I give them 3-6 mo to go bust.
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The food was somewhat better than that at an average Chinese restaurant. The service was fairly attentive, and our orders arrived promptly. The restaurant was freezing the night we ate there. It was a cold, windy night, and one of the exterior doors was propped open. The inside doors were closed, but that didn't seem to help. None of the waitstaff and none of the women working at the desk wore masks.
They used special upgrades to make table festive
High quality southeast Asian cuisine with nice ambience and great attention to detail. My order of the Peking Duck was perfectly prepared, and there are many other great items to choose from, both from the appetizers and main menu.
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Our go to place for Chinese food. Normally get two meals from each entree.
The wine was a bit slow in coming, but the food came out promptly. Server was very attentive.
Went for lunch. As usual the food was good. Orange chicken for my husband and shrimp and lobster sauce for me. Big portions.
Great food, service and ambiance
The food was as good as always, but the service was not very impressive. Last visit, the server forgot my wife’s food, so we shared our food before the server admitted that he forgot. The manager showed up to say hi, but did nothing about messing up a simple order. She shouldn’t have bothered stopping by.
Yesterday’s visit, the service was very bad and I asked for a sauce (the one that comes with the crispy beans) 3 times and she never brought it. Simple request. Water refills were non existent. Another simple task. Manager stopped by to say a very uninterested hello, and walked away. Didn’t look like he wanted to be there. I never leave less than 20% tip but this time I had to make an exception and left 15%.
Will we ever go again? Probably, but only because I like the Mongolian Beef.
great attentive service, food was delicious. One of our favorite places to have dinner.
Another wonderful dinner! Excellent food and atmosphere.
Great service,and food
Thanks! We’ll share this with our team! Hope to see you soon!
Our experience was great: the lettuce 🥬 rap is still so good, and the honey shrimp is tasty as always.
Staff were very friendly as well
Many thanks to Abdulrahman
Worked with Brenda and she was great to work with. Food was cold and not too tasty. Not like I had remembered P.F.Changs.
It took over 25 minutes for us to be seated, the music was loud, and they got my wife’s drink order wrong, and didn’t offer to correct it
Been there many times and has always been a good experience.
It was for my girlfriend’s birthday
I would give negative stars if possible. They were busy but I had a 6:30 reservation. I checked in at 6:25 and was OK waiting a bit. That was until someone with a 7:00 reservation checked in at 6:45. They were seated at 7:05 while I was still waiting. I was told that reservations were for specific tables and since the table they had decided to give to me was taking longer there was nothing they could do. They were incapable of adjusting - something every other restaurant in the world can do. They offered NOTHING in return other than saying sorry. Complete incompetence. The wait staff was almost as incapable. We ordered hot tea and water to drink. After delivery, we heard nothing for 10 minutes, during which time our water and tea were empty. Then when they finally did show up we had to ask for refills specifically.
The food was adequate, good but not great, nothing special. I'll never return to that location and maybe never to another PF Changs again if that's how they do business.
Terrific night all around!
We love PF Chang’s but for the 2 bd time in a row, after making a reservation, the reception desk seemed totally confused. Both times they forgot to check us in and we ended up waiting. Finally after seeing people arriving after us, we questioned them.
They said it was ready but being sanitized. 15 minutes later we again asked about our table. 3 people at checkin and no one knew what was going on. Finally the manager stepped in and got us a table ( not the area we requested ) but we were starving.
They can do better.
Outstanding and delicious food in a quiet atmosphere.
It was a great evening out the food was wonderful and the staff are very friendly!
I don’t understand having rules that the restaurant needs to be have empty then have 30 min wait on a reservation and every one piled up in the lobby waiting for their name to be called. The service and food was good once we made it in.
We used to be big fans of PF Chang’s. We would have dinner there about 1 to 2 times per week. After a couple of bad experiences, we decided not to go there any longer. Last not we decided to give it another try. We ordered curb side. Two of the four entrees that we order were horrible (orange chicken and the pepper steak).
Server was inaudible. Time between ordering and food delivery was way too long. Delay in some food items which resulted in them not being delivered. Overall have had too many issues with this location. Will no longer be visiting or ordering from here.
Not a good experience waiter had no idea about the menu when we asked him some questions and food took forever to come out it looked like they forgot to make the food in the kitchen will not go back ever again.
Lots of space between tables made us feel very comfortable for my daughters 16 th birthday. Food and price was excellent! Thoroughly enjoyed the evening.
Service was excellent, from the time you walk in to the time you leave.
Well, the day us in a two person table that shares an entire bench with other tables. The tables were too close together for anyone other than someone who’s tall and skinny. Our food came out before our appetizers, and my cauliflower had chicken in it. Not a good trip this time.
Food was very good, service was good, and efficient. First set of plates that came out for appetizers were dirty & the menus were greasy. We love this location, but cleanliness & details matter.
Lovely healthy food, delicious and great service
They didn’t reserve the table and gave stupid excuses for not giving us the table. I won’t use Opentable to book at P F Chang on weekends
Thank you for letting us know about your experience. We will be sure to share this with our Fairfax team to address.
Very nice staff, who actually read open table comments for my mom’s birthday. Would return.
The food is consistently good, and typically the service matches that. This visit was not typical. Our server seemed distracted at best & possibly disinterested. The placement of the tables is so congested that you can’t walk between them without disturbing other diners, or being disturbed by people being seated or leaving. We waited for almost 30 minutes for our appetizer, and our server almost never checked on us. Hopefully this was a one-off type of visit, and not a management change.
Best P.F. Chang in the area.
Reservations don't help when they are overwhelmed. They don't appear to have a process to handle heavy traffic. There are some really great restaurants nearby though!
Thank you for this feedback. We will make sure to share it with our leadership team. We're sorry that this visit didn't turn out well and we hope to have you back for a better experience.
This is one of my favorite restaurants to go to normally there are no problems however we made the reservations for 630 we’re not seated till 7PM. We were put it at a table where servers and other people kept knocking into my husband while he was trying to eat , The noise level in there was so loud my husband , myself and the server had to shout so we could hear what the other person is saying . Appetizers came out nice and warm except my extra sauce for ribs ( Ice Cold ) at this point I did not send it back because do you remember the food itself was warm and it was getting late. Main meal came out no problems with that. The only thing that our server was quick with is bringing us a check took leftovers home to have next day.
Thanks for sharing this. We're sorry to see that your visit was not a good one! We'll be sure to share this with our Fairfax team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!
Very good food. Busy and slow kitchen. Server did well though. Need a way to separate the screaming kids from the adults.
You can order delivery directly from P.F. Chang's - Fairfax using the Order Online button. P.F. Chang's - Fairfax also offers takeaway which you can order by calling the restaurant at (703) 266-2414.
P.F. Chang's - Fairfax is rated 4.1 stars by 85 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.