P.F. Chang's - Walt Whitman

3.2
57 reviews
$30 and under
Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 57 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.2based on recent ratings
3.3
food
3.1
service
3.2
ambience
3.3
value
Noise · Moderate
83% of people would recommend it to a friend
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OT
OpenTable Diner
1 review
Dined on 28 March 2021
Overall1food1service1ambience1

Did not honor opentable reservation .

s
vipseafordiner
New York Area
129 reviews
Dined on 27 March 2021
Overall5food5service5ambience5

PF Changs gets a bad rap for being a chain restaurant. But I have never had a bad experience at PF Changs and I really like the food more than most 'authentic' Chinese takeout places. We had the bilgogi wraps, very good with a little kick. The Kung Po and Mongolian beef are always a favorite. Great wine list that is not marked up as much as most places. A bottle of Oberon is $50, might be 75 to 100 at most places. Our waitress was excellent and very friendly. I will be back!

DD
vipDoctorDad
New York Area
236 reviews
Dined on 26 March 2021
Overall4food4service4ambience4

Excellent venue. Great food and service. We will be back !!

OT
OpenTable Diner
New York Area
1 review
Dined on 13 March 2021
Overall1food1service1ambience1

I made a reservation through Open Table hours in advance and when I got to the restaurant they said they had no reservation on file. How is that possible? Why is the restaurant even on here then? Something needs to be fixed.

m
me13
New York Area
15 reviews
Dined on 13 March 2021
Overall3food4service1ambience2

Food & waiter svce was very good. Upfront manager made it a terrible experience. First he said our 5:45 res thru Open Table didn't sync up but said we could be seated in 15 min after 3 other couples. We arrrived at 5:35. After 20 min the manager asked our name again. Many groups of 3 & 4 came in & eventually were seated before us. The manager opened a small room off to the side at 6:00 & again seated groups of 3 & 4. After waiting 45 minutes we asked again how long we have to wait...he searched & asked for our name again. Seems he didn't enter it the prior times he asked. He finally went to seat us & we asked if we could sit in a booth. We were told it was for 3 or 4 people. He sat us in the little side room which was cold & noisey. When asked to change & he put us at a table for 4. What a waste of our time. Plus at 6:20 when finally seated, the restaurant was out of black iced tea...only had mango iced tea. Would never return or recommend.

OT
vipOpenTable Diner
New York Area
7 reviews
Dined on 28 February 2021
Overall2food4service1ambience1

Took 20minutes to even have a waiter to the table then about her 20 to get drinks then the food arrived by the only person who was nice! Horrible!

OT
OpenTable Diner
New York Area
1 review
Dined on 30 January 2021
Overall1food1service4ambience3

Moved very slow with everything. My meal wasn’t the best after asking for recommendations.

OT
OpenTable Diner
New York Area
4 reviews
Dined on 12 January 2021
Overall4food4service5ambience3

Love PF Chang the food and service was great! however I felt like the ambience of this restaurant did not match the general PF Chang look snd feel, I would not return to the specific location.

OT
OpenTable Diner
1 review
Dined on 8 January 2021
Overall1food1service1ambience1

Made a reservation for 6pm and checked in at 6pm. after 30 minutes of waiting we left without being seated. I get COVID has impacted their ability to fit party’s in the dining area but they weren’t bussing the tables and the seated walk-in customers while we waited for seating. It was just two of us. I was ignored when I asked for a status to be seated and that is when I left. I will never do business with PF Chang’s again. Thanks for putting customers first.

OT
OpenTable Diner
New York Area
1 review
Dined on 8 January 2021
Overall1food1service1ambience1

On Friday, January 8th, 2021 I made a reservation at 7:15 pm for 3 people at the PF Chang’s by the Walt Whitman Mall in Huntington, NY, through the application OpenTable. When I arrived, a young woman at the front desk asked me if I had a reservation, and I told her about my reservation through OpenTable. She said they would seat us as soon as possible. Since we were a few minutes early, I understood. A few minutes later a young man by the name of Collin asked to see the confirmation of my reservation. I showed it to him and he said he would seat us as soon as possible. The minutes passed, and after watching many other parties being seated before us (at around 7:30 pm) I went up to Collin and asked him how much longer it was going to be for our turn. He said that it would be soon. Soon after that, a man came in with an 8 o’clock reservation, and he was seated. I went up to Collin again and he told me that the man’s reservation was before 8 o’clock and that we were the next party. About 10 minutes after that a young woman (Celeste) asked about her reservation and Collin said to her that there was one party before her. At 7:45 pm Collin sat Celeste (party of 3). I went up to him and asked him what had happened since he had told me that we were the next party. He said Celeste was before me (which was not true). I asked him for his name, left and here I am. I think the way he treated us was terrible. He made us wait and look like fools when we had a legitimate reservation. I would like to file a formal complaint against Collin and how he mistreated us. How do I go about doing that? Thank you for your time.

OT
OpenTable Diner
1 review
Dined on 8 January 2021
Overall5food5service4ambience5

This was my first time at PF Chang’s and I absolutely loved it! While it did take us a few minutes to get waited on, it was worth the wait! The food was absolutely excellent, and you can expect me back in there more often because it was a perfect evening with my girlfriend and I

PK
PhoebeK
1 review
Dined on 5 January 2021
Overall5food5service5ambience4

We did not sit at OpenTable as there were many booths available.

OT
vipOpenTable Diner
New York Area
1 review
Dined on 2 January 2021
Overall1food2service1ambience2

Waited 45 minutes even though we had a reservation

C
vipCliff
New York Area
14 reviews
Dined on 13 November 2020
Overall2food2service1ambience3

Staff was u attentive. Food was not worth the wait.

R
Randy
New York Area
9 reviews
Dined on 6 November 2020
Overall4food4service5ambience5

We were very happy that there was lots of space between the tables. We were seated promptly. Everyone properly wore masks. Service was fast and very pleasant A very enjoyable dinner.

OT
vipOpenTable Diner
New York Area
15 reviews
Dined on 1 November 2020
Overall2food3service2ambience1

Really disappointed with my experience here. Restaurant was filthy (restroom), person at front desk was condescending and rude. He tried to explain to me that using open table isn’t a good idea because they lose reservations (like mine). I explained to him that I had never had an issue before. Ordered tea and received tiny cup of lukewarm water and a tea bag. Food was fine. Also ate at the Lake Grove location recently - totally opposite experience. Everything was fantastic there. If you have a choice, I recommend this location!

OT
OpenTable Diner
New York Area
1 review
Dined on 31 October 2020
Overall1food1service1ambience1

There is a big problem with open table with this establishment. They told us that open table reservations do not sync with their systems. Told us the wait was over a hour

l
viplouisi
New York Area
37 reviews
Dined on 12 April 2019
Overall4food4service5ambience3

Yes, food and service was good but being a Friday night it was crowded with to many young crying babies.

LD
vipLoriD
New York Area
13 reviews
Dined on 30 March 2019
Overall3food4service2ambience3

With reservations, it took 1/2 hr to be seated. Then The waitress didn’t come over for another 1/2 hr. Once we ordered, the food came fast and was good. It also took another 1/2 hr to get the check.

P.F. Chang's - Walt Whitman
Responded on 3 April 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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OT
vipOpenTable Diner
New York Area
5 reviews
Dined on 30 March 2019
Overall1food3service1ambience2

The hostess was extremely rude upon arrival. She Said that she cannot find our opentable reservation in her system so I showed her my phone and asked her if this was right and she laughed and said that’s odd. She told me to sit down and proceeded to sit three other couples before seating us. My reservation was at 6:30 and now it’s close to 7pm. She finally sat us and we waited for another 15 minutes before we saw a waiter. She then came over and slammed down our napkins and utensils and didn’t say a thing. We didn’t get our meals until 8pm and it was cold. It was a terrible experience.

P.F. Chang's - Walt Whitman
Responded on 3 April 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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a
vipandrewh
New York Area
17 reviews
Dined on 9 March 2019
Overall1food1service1ambience2

The restaurant was busy but still we waited at our table for 45 minutes with no food and a total of 2 hours just waiting. The food was cold until they reheated. The manager was nice but I think this was the last Time I frequent this location and maybe chain.

P.F. Chang's - Walt Whitman
Responded on 19 March 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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OT
OpenTable Diner
New York Area
4 reviews
Dined on 5 March 2019
Overall5food5service5ambience5

I ordered the honey chicken and it was wonderful

OT
vipOpenTable Diner
New York Area
3 reviews
Dined on 2 March 2019
Overall2food3service1ambience3

Horrible service from the hostess in the front to the time it took to be served. Waiting for everything. Sushi with no chop sticks and a plastic cup for soy sauce.

P.F. Chang's - Walt Whitman
Responded on 19 March 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

Report
OT
OpenTable Diner
New York Area
1 review
Dined on 2 March 2019
Overall2food2service4ambience4

Our experience was not a good one this evening. We waited close to (or more than) an hour for our main course to arrive after our appetizers were finished. We were told by our waiter (who was nice) that the “kitchen blew up,” which we honestly thought it literally did given how long we waited. The food was also not worthy of the wait.

P.F. Chang's - Walt Whitman
Responded on 19 March 2019

Hello! We're sorry to hear about the long wait during your visit. If you would like to discuss your feedback with us in further detail please reach out to us at 480-888-3100. Thanks!

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K
vipKaren
New York Area
28 reviews
Dined on 2 March 2019
Overall3food3service3ambience4

The poor waiter was apparently working the whole room. Our appetizers came out very quickly but once we placed our order for our main dishes it took almost 45 minutes. The fried rice was room temperature which we thought meant it was sitting on a shelf waiting to be served. Spring rolls and dumplings were very good. Lastly, when I made the reservation I said we were celebrating a birthday. No one bothered to mention it or do anything special.

AG
vipAndreaG
New York Area
4 reviews
Dined on 1 March 2019
Overall1food2service1ambience1

Not very clean, forgotten dish, no silverware, dishes were mediocre, one was terrible.

P.F. Chang's - Walt Whitman
Responded on 19 March 2019

We're sorry to see this and will ensure we share this feedback with our Walt Whitman team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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JV
vipJohnV
New York Area
55 reviews
Dined on 28 February 2019
Overall5food5service5ambience5

Fresh is key!

D
vipDiner
New York Area
38 reviews
Dined on 24 February 2019
Overall3food2service5ambience4

Chicken lettuce wraps were not very good.
Fried dumplings were delicious.
Spicy chicken was ok and BBQ spareribs were substantial with an orange flavor

There was a problem in the kitchen and items came out one at a time with long waits In Between. I finished my appetizer and main dish before my husband was served anything.
The server was sweet and apologetic and handled the situation well.

P.F. Chang's - Walt Whitman
Responded on 2 March 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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OT
OpenTable Diner
San Francisco
3 reviews
Dined on 23 February 2019
Overall4food5service3ambience4

We were a party of six. We ordered 2 sesame chicken and 2 Mongolian beef and 1 sushi. It took 25 min for the hot food to come out ... then waiting another 10 for the sushi.
Food was good but was cool by the time we ate because we were waiting on my sons sushi. Food should come out at one time.

G
Gavin
New York Area
65 reviews
Dined on 16 February 2019
Overall5food5service5ambience5

Great as always, server exceptional the best ever Michelle the best

F
Frankie
New York Area
46 reviews
Dined on 15 February 2019
Overall5food5service5ambience5

Not the first time there and not the last!!!!!!!! I would certainly recommend P.F. Changs to anyone.

R
vipRoboberta
New York Area
25 reviews
Dined on 8 February 2019
Overall3food4service2ambience4

I usually love PF Chang’s but the service this time was awful. We arrived at 5:45 and the restaurant was fairly empty. Our waiter was slow to take drink order and went downhill from there. At least 3 tables seated well after us got their food much sooner than we did. They also received the check in a timely fashion which we did not. Made for an exasperating meal with a 6 year old

JC
JohnC
New York Area
1 review
Dined on 26 January 2019
Overall4food5service5ambience4

Had 7:15 reservations, still had to wait 25 min, but the place was packed (Sat. Night). Had crispy honey chicken, .Mongolian beef, crispy string beans and fried rice. Paired with an IPA. All were very good. Will be back!

MB
vipMrBlz
New York Area
237 reviews
Dined on 26 January 2019
Overall5food5service5ambience5

Enjoyed some very tasty food and drink here. Orange peel chicken and king Paolo shrimp. Many wonderful selections.

p
vippauls
New York Area
16 reviews
Dined on 17 January 2019
Overall1food2service2ambience3

Had a 7pm reservation. The place was empty and we waited 20 minutes for our table. Our server didn’t write anything down so he kept forgetting to bring what we ordered. A guest ordered two sushi rolls only got one. Asked server several times to bring other one never did. Will never go back.

P.F. Chang's - Walt Whitman
Responded on 21 January 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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JV
JoanaV
New York Area
9 reviews
Dined on 11 January 2019
Overall3food3service4ambience2

Server was attentive and professional. Decent food for a chain restaurant. Really enjoyed the Shrimp and Lobster Fried Rice.

IP
vipImranP
New York Area
1 review
Dined on 6 January 2019
Overall1food4service1ambience4

The food at this restaurant was good. However, the service was horrible. Not sure if they were understaffed the day we dined but it took them almost 1:30 minutes to get us the food after they took the order. There were other tables around us who were also waiting for very long time and were complaining. We were there with 3 kids and they were all very hungry and the dalay was making them cranky.

P.F. Chang's - Walt Whitman
Responded on 21 January 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
OT
vipOpenTable Diner
New York Area
3 reviews
Dined on 31 December 2018
Overall3food3service2ambience2

Our party of 3 had a 530p reservation for NYE. There were plenty of open tables and booths and when we asked for a booth the hostess said they are for reservations. Um. That was us too. It was later filled with a party of 2. The kids food came with our appetizer which was nice but came out cold. Took a while for the main food to come. Had to ask for big plates for the main food and for more water. Our waiter got caught up talking with an old staff member that was visiting and we couldn’t get his attention. The food was good but so expensive and underrated for what it is.

JV
vipJohnV
New York Area
55 reviews
Dined on 27 December 2018
Overall5food5service5ambience5

Freshness is an understatement. Redefines Asian food.

M
Mcgladiator
New York Area
8 reviews
Dined on 24 December 2018
Overall3food3service5ambience4

We arrived for dinner 12/24 at 6pm. We were seated and we ordered drinks and scanned the menu. When server brought drinks, she informed us they had no shrimp or chicken for entrees. Seems outrageous for an Asian restaurant to not have either. We were disappointed but ordered some beef entree’s which were good but we were still disappointed. We noted quite a few customers just got up and left when they were informed.

Our server was very polite and nice, which somewhat helped.

Hoping this glitch is a one time event.

FAQs

You can order delivery directly from P.F. Chang's - Walt Whitman using the Order Online button. P.F. Chang's - Walt Whitman also offers takeaway which you can order by calling the restaurant at (631) 760-5200.

P.F. Chang's - Walt Whitman is rated 3.2 stars by 57 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.