Pho Portsmouth

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1. SL

   SharonL

   1 review

   1.0

   1 review

   Dined 6 days ago

   overall1food1service1ambience1

   Our table was cancelled by Pho. Not happy it was our daughters 30th Birthday.

   Report
2. RA

   RomarA

   Hampshire

   1 review

   1.0

   1 review

   Dined 6 days ago

   overall1food1service1ambience1

   I booked a table for two on 1st of August. It, was a 1230H lunch with my wife. The place was closed. They have accepted my booking, and I was informed that they are close. We drove for from Southampton for that lunch date.

   Report
3. Y

   Yelyah

   1 review

   3.0

   1 review

   Dined on 30 July 2022

   overall3food5service2ambience3

   The food was delicious as always. Service not as good today, our main courses arrived long before our starters and our children’s meals. No one checked we had everything we needed and we had to go find cutlery for the kids. The biggest problem was that we chose Pho as they claim to have nearly everything gluten free, however this wasn’t true. The menu was very limited for my daughter with Coeliac. This was due to there only being one fryer working and so there wasn’t a gluten free one to avoid contamination. I hope they fix this soon as it’s misleading and disappointing. The food was worth it though as it was all very nice.

   Report
4. AJ

   AndyJ

   1 review

   4.0

   1 review

   Dined on 27 July 2022

   overall4food4service4ambience4

   A very enjoyable visit with good food and service. Had a feeling they were short staffed but we were well looked after. Toilets were disappointing and could have done with more regular checks.

   Report
5. H

   H1889

   Hampshire

   2 reviews

   2.0

   2 reviews

   Dined on 23 July 2022

   overall2food2service1ambience2

   Right from the start me and my wife seemed to be an inconvenience to the staff. We were told at 1845 we had arrived to early because our table was booked for 1900. There was no attempt to allow us have a drink and wait. When we arrived for the 2nd time we were asked again if we had a booked a table he sighed when we said yes. The bad manners from the staff continued during our meal as it appeared more like a youth club than a restaurant. The staff messed about behind the bar and deliberately squeaked their trainers as they walked past tables. The food to be fair was cooked well however way too much rice and not enough of the good stuff. If I was to sum it up it was more like children playing at restaurant instead of trying to set a nice atmosphere.

   Report
6. S

   Shelley

   London

   2 reviews

   3.0

   2 reviews

   Dined on 23 July 2022

   overall3food2service3ambience3

   We have visited Pho many times and found all dishes ordered this time gar too spicy including kids Curry. A real shame

   Report
7. OT

   OpenTable Diner

   Hampshire

   1 review

   5.0

   1 review

   Dined on 18 July 2022

   overall5food5service5ambience5

   Amazing food, full of flavour and pretty low in calories given the portion size

   Report
8. RW

   RobertW

   1 review

   5.0

   1 review

   Dined on 15 July 2022

   overall5food5service5ambience4

   We were recommended to eat at Pho and it certainly lived up to our expectations. Attentive service, excellent food and great location.

   Report
9. OT

   OpenTable Diner

   West Sussex

   1 review

   4.0

   1 review

   Dined on 8 July 2022

   overall4food5service3ambience4

   Really good food, we both got the beef brisket pho. The service could’ve been better, but drinks and food both came very quickly.

   Report
10. GR

    GaryR

    1 review

    5.0

    1 review

    Dined on 6 July 2022

    overall5food5service5ambience4

    Great food but had to ask for the music to be turned down as it was blaring. Loud music doesnt equate to good ambience

    Report
11. SH

    SueH

    Hampshire

    1 review

    5.0

    1 review

    Dined on 1 July 2022

    overall5food5service5ambience5

    Lovely food, nice table by window, busy however good service.

    Report
12. PP

    PhillipsPhoNo

    Hampshire

    1 review

    1.0

    1 review

    Dined on 30 June 2022

    overall1food2service1ambience1

    Entered the restaurant no one to greet us, walked to bar and told sternly to go back to door and wait!!! Given menu with extremely small writing, also with dishes crossed through. Upon choosing and after a long wait we ordered to be told all sold out. What we eventually had wasn’t a patch on waggamummas, chipped crockery meant soup leaked everywhere. Food flavourless not good at all. Left at table not offered drinks etc and had to call someone over to ask for the bill. Extremely disappointed ☹️

    Report
13. S

    Stackiles

    Devon

    17 reviews

    vip
    4.0

    17 reviews

    Dined on 29 June 2022

    overall4food5service3ambience3

    Birthday dinner with dad! As always the food is just delicious but the service is soooo rubbish!! Please please try and improve on this Pho! We saw our dinner on the counter for 15 minutes before it was actually given to us- you had about 6 tables In the whole place and 4 servers on. Definitely not attentive enough! We had summer rolls and seafood parcels to start. Chicken noodles and steak pho for mains. Because the food had been sat for over 15 mins the noodles were lukewarm 😢 the beef pho was good but a little bland unfortunately- had to add lots of seasoning to spruce it up!

    Report
14. CS

    CazS

    Hampshire

    1 review

    5.0

    1 review

    Dined on 25 June 2022

    overall5food5service4ambience5

    Beautiful made food, really flavoursome delicious, Spicy curry is a favourite

    Report
15. GM

    GraceM

    Hampshire

    2 reviews

    3.0

    2 reviews

    Dined on 25 June 2022

    overall3food4service2ambience2

    Dirty restaurant, food was good. Service wasn't great but not awful

    Report
16. NH

    NicolaH

    1 review

    5.0

    1 review

    Dined on 18 June 2022

    overall5food5service5ambience4

    The service was efficient and friendly. The food was delicious and well presented. Would definitely go there again. It was busy but not too noisy. A wonderful evening and definitely recommend the food. Good value for your money.

    Report
17. JP

    JoanneP

    London

    1 review

    2.0

    1 review

    Dined on 10 June 2022

    overall2food3service1ambience2

    Had table booked, turned up - oh - well sit at this one - there was 7 of us Ordered starters as starters, Came out same time as mains - told we had to specify that - we had Had to keep asking for wine trying to get attention of someone, the place wasnt that busy No check back on table at all Crab soup no identifiable item as crab Table soaking as ice buckets sloppy with no towels Didn't feel wanted, not a good customer journey

    Report
18. SC

    SharonC

    Hampshire

    1 review

    5.0

    1 review

    Dined on 4 June 2022

    overall5food5service5ambience4

    Very tasty fresh food. Plenty of chose. Quick service

    Report
19. DP

    DisappointedPaul

    1 review

    2.0

    1 review

    Dined on 3 June 2022

    overall2food2service2ambience2

    Main course food was not hot, poor contents and service lackadaisical. Starters were hot and tasty. We asked for our mains to be served after our starter, but it was all served at the same time. Our noodle main course contained cold prawns and chicken and few noodles , the bulk of the meal being cold bean sprouts. The noodles were bland and flavourless. We weren't asked if we would like water with our meal and the beer we ordered was delivered in bottles with no glass and ' plonked ' on the table. It was a warm , sunny afternoon and the restaurant was quite busy so I suspect there were too few staff working. We heard another customer complain that he'd been waiting 45 minutes to get served. We weren't kept waiting for more than 10 minutes though. After good feedback from other family members for this restaurant, we had high expectations. We have also visited Vietnam and love the food we had there. This experience was very disappointing and we're unlikely to return.

    Report
20. KB

    KBS21

    1 review

    1.0

    1 review

    Dined on 3 June 2022

    overall1food3service1ambience2

    Went to Portsmouth Pho with my family after visiting the one in Bristol, the one in Bristol had brilliant service, staff were very attentive and the food was great. Decided to visit Portsmouth however the service was terrible. We were only seen to once where our starters mains and drinks order was taken together. The drinks took 20 minutes to arrive although the restaurant wasn’t busy and the cocktail tasted nothing like the same one I had ordered in Bristol. The mains came out before the starter, instead of starters first and the starter was different to the same dish in Bristol. The dipping sauce was different and there was no garnish that we were given in Bristol to specifically compliment the food. The food was still great, however the whole experience was just lacking that bit of care. No waiter came to the table for the rest of the meal, no more drinks were ordered and I had to approach the bar to pay the bill, bearing in mind the restaurant was quiet. I would recommend Pho as the food is lovely, however the Portsmouth restaurant really lacked any care.

    Report
21. SH

    SiobhanH

    1 review

    5.0

    1 review

    Dined on 3 June 2022

    overall5food5service4ambience4

    Everytime we go, food always so fresh and clean tasting! Highly recommend and the kids loved their meals also

    Report
22. CG

    CerianneG

    1 review

    3.0

    1 review

    Dined on 1 June 2022

    overall3food4service2ambience3

    Service was extremely slow, one person making drinks for a very full and busy restaurant. We only had full bottles of wine.

    Report
23. S

    Seamonkeyboy

    1 review

    5.0

    1 review

    Dined on 29 May 2022

    overall5food5service5ambience5

    It was a warm sunny lunchtime and we were lucky in booking early we managed an outdoor seat overlooking the harbour. Food piping hot and surprisingly quick. Oddly enough the cider worked with the meal.

    Report
24. C

    Chris

    Hampshire

    1 review

    3.0

    1 review

    Dined on 28 May 2022

    overall3food4service3ambience3

    Normally a very good restaurant but on Saturday night when it was busy it wasn't good. Service was below average and the food quantity and quality wasn't anywhere near as good as it has been when we've been before.

    Report
25. CH

    ColinH

    Norfolk

    1 review

    5.0

    1 review

    Dined on 28 May 2022

    overall5food5service5ambience4

    Great place to eat interesting and tasty food. Service was spot on!

    Report
26. LR

    LaurenR

    1 review

    2.0

    1 review

    Dined on 28 May 2022

    overall2food3service1ambience3

    Incredibly slow service. We booked ahead as we knew it might be busy on a Saturday but it wasn't exactly packed and we still had long wait times for food and drink. The meal took two hours - a really long time for street food!

    Report
27. GK

    GraemeK

    1 review

    5.0

    1 review

    Dined on 27 May 2022

    overall5food5service5ambience4

    Great food, good service. Do need to book as it can get busy. Will go again

    Report
28. B

    Bevoux

    1 review

    5.0

    1 review

    Dined on 20 May 2022

    overall5food5service5ambience5

    Great customer service, clean restaurant and lovely food. Would recommend and will definitely be going again.

    Report
29. RH

    RobH

    1 review

    1.0

    1 review

    Dined on 20 May 2022

    overall1food1service5ambience4

    Basically will never return again, my wife loved pho and we have visited many times before, the main was disgusting to the point we both struggled to eat half of it then gave up, speaking to a colleague at work he experienced the same the week before , not impressed!!

    Report
30. FH

    FrancescaH

    Hampshire

    3 reviews

    3.0

    3 reviews

    Dined on 20 May 2022

    overall3food4service1ambience3

    Great food ruined by poor service. Waitress took our order and drinks for the four of us arrived quickly. Starters were quick and really tasty although they didn’t have our first choice. Mains however were a real issue. Two arrived after quite a wait despite it not being too busy. Waiter then brought another out which was wrong. He then looked at our order to find the waitress had only put 3 mains on our order. We could see the pass and a lot deliberation and nods in our direction. One meal arrived about 15 mins later then the final one 10 mins after that when the others at my table had finished. I told them I would like some compensation and the waiter said he’d ask the manager. When we got the bill they’d taken 20% off which in my opinion wasn’t enough for a whole evening ruined. No apology ….very poor service.

    Report
31. L

    Loltay

    Hampshire

    1 review

    3.0

    1 review

    Dined on 13 May 2022

    overall3food4service1ambience3

    Food was really good. Service was very lacking. Had to keep getting wait staffs attention for our order, drinks, cutlery etc. Was a Friday night but the place wasn't full. Would only say wait staff was the only let down not the service you would expect. A shame as I really enjoyed the food but making me think twice about going again.

    Report
32. KW

    KateW

    Hampshire

    1 review

    5.0

    1 review

    Dined on 13 May 2022

    overall5food5service5ambience5

    As always, lovely fresh tasty food and great service in a great location.

    Report
33. OT

    OpenTable Diner

    Hampshire

    1 review

    3.0

    1 review

    Dined on 10 May 2022

    overall3food3service3ambience3

    Basic chain food. Not too bad but had better from small authentic Vietnamese restaurants

    Report
34. ZT

    ZoeT

    1 review

    3.0

    1 review

    Dined on 7 May 2022

    overall3food5service3ambience4

    Food incredible as always. They had run out of quite a few dishes which was disappointing. Gave a vegan the pork spring rolls instead of the veggie ones asked for and advised they were veggie It was extremely hot in the restaurant to the point of being uncomfortable but later on the air con was turned on. Overall, a few minor issues but the food definitely made up for it.

    Report
35. S

    Stackiles

    Devon

    17 reviews

    vip
    4.0

    17 reviews

    Dined on 4 May 2022

    overall4food5service2ambience3

    A date before the cinema! I booked the table an hour ahead of a film we were going to see, thinking it was an early booking and should be quiet. There was about 5 tables occupied when we went in, so wasn’t busy. No waitress greeted us, we just got shouted at from the kitchen to sit anywhere. When we say down it took 20 minutes for our order to be taken, then another 20 mins until the food arrived. The food was lovely as always but service was painfully slow!! Really disappointed as it’s seems to be a common thing with this restaurant! Needless to say we paid before our mains arrived as we inhaled them when they eventually did and missed 15 mins of the film- gutted!! Please pick up speed of service- and friendliness of your staff- it’s really NoT good!

    Report
36. CW

    ChrisW

    Hampshire

    3 reviews

    4.0

    3 reviews

    Dined on 2 May 2022

    overall4food5service4ambience5

    Slow drink service, but food was excellent as always. Highly recommended.

    Report
37. KJ

    KellyJ

    1 review

    5.0

    1 review

    Dined on 30 April 2022

    overall5food5service5ambience5

    Amazing food will be visiting again! Clean, friendly and very helpful staff we couldn’t fault the restaurant.

    Report
38. SM

    ShannonMcgookin

    1 review

    5.0

    1 review

    Dined on 29 April 2022

    overall5food5service5ambience5

    Our night at pho was really fantastic, the staff were attentive and quick with the food and drinks, and are happy to help and the food tasted amazing!

    Report
39. S

    Sophie

    Hampshire

    1 review

    5.0

    1 review

    Dined on 19 April 2022

    overall5food5service5ambience5

    The food was delicious and brought out quickly, all the staff were very pleasant and attentive, Will definitely be back again.

    Report
40. MM

    MonMon

    1 review

    2.0

    1 review

    Dined on 18 April 2022

    overall2food2service1ambience2

    Slow service. Staff seemed uninterested in us as customers. Shame, as it used to be much better

    Report