Piccolino - Virginia Water

Piccolino - Virginia Water reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Cheryl

   Surrey2 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Celebrated our 15th wedding anniversary, food was superb and the complementary drink was an unexpected surprise
   

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2. R

   Ryan

   London25 reviews

   1.0

   Dined on 12 May 2025

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 1

   This is a restaurant that charges Surrey prices but delivers the ambience of a late night “Magaluf departures lounge.” We booked for our 18th wedding anniversary, a detail the staff treated with the same enthusiasm as a pothole in the car park. We were shunted to the end of a bench next to a family, while empty, more intimate tables seemed more appropriate for such an occassion. The service was so indifferent it bordered on parody; not a single check-in (until I ordered an additional serving of wine halfway through our meal), zero sense of occasion and a general air of 'couldn’t-care-less'. As for the clientele, think less “discreet Surrey setting” and more “cheap Magaluf bar”-tracksuits, neck tattoos and sunglasses indoors, all at full volume, while management looked on. The tiramisu was a beige slab of polystyrene, entirely innocent of coffee or booze, an insult to Italian desserts everywhere. Yet, in a rare moment of redemption, the kitchen can cook: the truffle and wagyu lasagne was rich and decadent, and the crab pasta genuinely fresh and lively. There’s skill here, buried deep beneath the trashy experience. Still, good pasta can’t rescue a meal when the rest is this shambolic. If you want to mark a special occasion, go elsewhere. Piccolino is a masterclass in missed opportunity: a Surrey address, prestige prices, and the experience of a Zizzi on a bad day. If you’re celebrating something special, do yourself a favour, go anywhere else.
   

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3. N

   Natasha

   London16 reviews

   5.0

   Dined on 11 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything excellent. Best service. Always faultless !
   

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4. A

   Alberto

   New York City2 reviews

   2.0

   Dined on 9 May 2025

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 3

   Fun and popular spot. Food ok but not great for the price. Service was fine.
   

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5. L

   Ledi VIP

   London1 review

   5.0

   Dined on 5 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was more than just great Italian food, it’s the exceptional staff that truly sets it apart. From the warm welcome at the door to the attentive service throughout the meal, every team member made us feel genuinely cared for.
   

   Piccolino - Virginia WaterResponded on 9 May 2025

   Ledi thank you for your feedback, I am delighted to hear that you had a great experience. We are looking forward to welcoming you back. Kind regards, Valter General Manager
   

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6. C

   Clark

   Newcastle6 reviews

   5.0

   Dined on 30 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was good, service was very friendly and a selling point, ambience just what I expected and wanted.
   

   Piccolino - Virginia WaterResponded on 9 May 2025

   Clark thank you for your lovely feedback, I am delighted to hear that you had a great experience. I hope we will see you back soon! Kind regards Valter General Manager
   

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7. E

   Emma

   London1 review

   4.0

   Dined on 19 April 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The meal was great, but we were seated in the sun inside and warmed up very quickly, but managed to get seated at a different table, also quite noisy at times and people that were seated after us got served first, so room for improvement.
   

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   Piccolino - Virginia WaterResponded on 25 April 2025

   Emma thank you for your comments and I am sorry to hear that it was any less than excellent. Your comments will be taken onboard to improve our standards going forward. Hope to see you back soon. Kind regards, Valter General Manager
   

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8. B

   Brian

   Los Angeles5 reviews

   5.0

   Dined on 18 April 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Excellent food. Service just a touch slow but they were busy and everybody very friendly.
   

   Piccolino - Virginia WaterResponded on 25 April 2025

   Brian thank you for the 5-stars, much appreciated. Next time we will try harder to imptove our service speed. Hope to see you back soon! Kind regards, Valter General Manager
   

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9. P

   Poppy

   Milan1 review

   5.0

   Dined on 17 April 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Overall good experience, good service, food was delicious and didn’t take long to arrive
   

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   Piccolino - Virginia WaterResponded on 25 April 2025

   Poppy thank you for your feedback and I am delighted to hear that you enjoyed the experience. Hope to see you back soon. Kind regards, Valter General Manager
   

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10. J

    Joanna

    Berkshire2 reviews

    2.0

    Dined on 12 April 2025

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 3

    Sent back prawns as they were not cooked, fried zucchini were bits of batter. Service good, we were a party of 8 with a pre-booking but had to request a different table when they tried to seat us next to the toilets .. always a mystery why restaurants think that’s a good idea .. but they moved us to a better table. Probably won’t go again on a Saturday night
    

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