Plane Food

3.8
46 reviews
£25 and under
Modern European

Top tags:

A new look Plane Food restaurant opened its doors in August. Following on from the major redesign and refurbishment, diners can enjoy a new Asian bar, where chefs prepare dishes in front of guests in an open kitchen.

As ever, Gordon Ramsay Plane Food offers travellers a unique dining experience before their onward journey out of London.

Plus, bring the culinary delights on board with Plane Food's 'Grab and Go' option, a new pre-prepared food offering ensuring that those short of time can still enjoy a Gordon Ramsay dining experience 40,000 feet in the air.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical distancing
  • Limited number of seated diners
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 46 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on recent ratings
3.4
food
3.8
service
3.9
ambience
3.3
value
Noise · Energetic
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
Sort by
Filters
f
vipfittoski
London
10 reviews
Dined on 9 October 2021
Overall4food4service4ambience4

Great place to start the holiday - wine sensibly priced and the food choices appropriate for the occasion

e
vipeplau
London
346 reviews
Dined on 3 July 2021
Overall5food5service5ambience5

Always excellent - I cannot recommend this place enough if at T5

e
vipeplau
London
346 reviews
Dined on 9 December 2020
Overall4food4service4ambience4

excellent airport brunch/dinner - best at T5 by a long way

CH
vipCH1999
London
7 reviews
Dined on 1 October 2020
Overall1food1service2ambience3

I love GR and ate in many of his restaurants in London all world class but this was not to his high standards.. early breakfast before flight. Ordered smoked salmon and eggs every place I have ordered this (ivy, Jamie’s) always comes with toast not hear that’s an extra £3.95. My wife ordered eggs on toast, arrived with burnt toast chef must have noticed but decided to send anyway, we sent it back but instead of getting a new one eggs where lifted off and just toast was new, needless to say eggs arrived back cold.. chef really didn’t care, standards very poor, super expensive very disappointing won’t be returning..

SS
SSD70
London
3 reviews
Dined on 25 September 2020
Overall5food5service5ambience5

Lovely way to start a break away

MH
MartinH
1 review
Dined on 6 September 2020
Overall5food5service5ambience5

A great option if you have some spare time in T5 at Heathrow - the food was great and we thought that they handled the ongoing Covid-19 works very well

FU
FedUp
London
5 reviews
Dined on 26 August 2020
Overall1food1service3ambience5

Had burger and fish n chips.
Awful. This place is for mugs that think they are having Gordon Ramsey quality. Total rip off.
Would never eat here, even for free!

Try Giraffe restaurant, located a few shops away, much better.

MN
MatthewN
1 review
Dined on 15 February 2020
Overall2food3service2ambience3

Service was average to poor. Friendly enough but nothing offered in terms of sauces and very basic service. Coffee was really bad, can’t imagine Ramsey being happy about that. Mushrooms and tomatoes very good. Scrambled egg was nice but def missing some ingredients that is so familiar with Ramsey’s eggs. Spinach was unseasoned and just awful, so disappointed. Halloumi was fine. It was okay for a average restaurant serving breakfast but for an over priced Ramsey restaurant it was incredibly disappointing. I think Ramsey needs to go back and see how standards have slipped so significantly.

TT
TheoT
London
1 review
Dined on 21 December 2019
Overall5food5service4ambience5

Pre flight breakfast, lovely and lively staff ready to cheer you up, consistent and top quality food.

b
bertramm
Dublin
8 reviews
Dined on 15 December 2019
Overall5food5service5ambience5

Amazing would fly back to terminal
5 just for the food and service

DE
DENISG
1 review
Dined on 20 October 2019
Overall3food2service4ambience3

This is a good place to have a little bit of a "restaurant experience", however it is not great. The food is pricey for what they offer.

Plane Food
Responded on 22 October 2019

Dear DENISG Thank you for your comments. We take all feedback seriously and we will discuss your points with the team. We hope that you will revisit us in the future. Kind regards, Plane Food

Report
JM
JohnM
London
1 review
Dined on 3 September 2019
Overall3food3service3ambience4

Far to expensive for what was offered followed by email asking why we hadn't fulfilled our reservation so something amiss as we gave our name at reception desk

LA
LukeA
London
1 review
Dined on 31 August 2019
Overall5food4service5ambience5

Fabulous food was good bare in mind it’s fast food but posh

FR
FREDDYH
1 review
Dined on 25 August 2019
Overall1food1service1ambience1

we were looking forward to have a very nice meal before we took of to the US;
we had a flight from Brussels and arrived in terminal 3 to stay in transfer for Denver Co

We were not alowed to go to terminal 5 with our boardingpasses.
so we had no meal befor take of to Denver;
this was a very bad start of our trip to the US

Freddy Hannart

AN
AntonyN
1 review
Dined on 14 August 2019
Overall1food1service1ambience1

Three of the four meals failed to be loaded onto the aircraft, therefore my 3 sons did not get their food. The meal that was loaded was awful.

T
Tina
London
18 reviews
Dined on 9 August 2019
Overall5food5service5ambience5

Overall, nice experience

RR
RichyRich
Essex
7 reviews
Dined on 27 July 2019
Overall4food4service5ambience4

Great breakfast at T5, set the day up nicely

JC
JulieC
Montreal
6 reviews
Dined on 22 June 2019
Overall2food3service1ambience3

Had a reservation at 12. Took 40 minutes to get out food (the waitress said herself she was new and forgot To send the bill...). Fine, it happens. Then wait 20 minutes for coffee and desert and we never received the coffee. We stayed 2 HOURS for 1 appetizer (that we wanted as a main course and received first), 2 burgers, 1 seabass and desert. Not an apology, no discount even if we told the manager about the situation and the gratuity was added to our bill... Definitely do not recommend that place! And they put us as a no show in open table !

OT
OpenTable Diner
London
5 reviews
Dined on 14 June 2019
Overall5food5service5ambience5

Always nice to stop at Plane Foot. Best place at terminal 5

YK
YairK
London
1 review
Dined on 3 June 2019
Overall5food5service4ambience3

good food. fast and tasty. well worth the money.
i would recommend it gladly.

PM
PhilipM
London
4 reviews
Dined on 30 May 2019
Overall5food4service5ambience5

Service was second to none as you come to expect from any Ramsay establishment. Food was good but was outshone by service. Noise and temperature was very good for terminal 5 which was unsurprisingly busy. Would use this place again.

OT
OpenTable Diner
Las Vegas
1 review
Dined on 18 February 2019
Overall2food2service4ambience4

I had undercooked pasta which was very disappointing, because I looked forward to eating at a Gordon Ramsey restaurant.

MK
MikeK
London
1 review
Dined on 13 January 2019
Overall4food4service5ambience4

Booked a table a few days before and asked for a seat by the window. They duly supplied! Arrived at 11:45 but the lunch menu wasn't on before 12:00. Waitress kept apologising but I was more than happy to just sit there watching the plans and having a beer. Chose the sausage and mash. At first when it arrived it didn't seem that much there (two sausages) but it was certainly filling and extremely tasteful. Great place to eat, out of the way a little, from the Heathrow hustle and bustle.

AT
AnthonyT
London
1 review
Dined on 17 November 2018
Overall5food5service5ambience5

After a stressful evening and early morning drive I needed a hearty breakfast and speedy service to catch an early morning flight (630) at LHR. My expectations were entirely met, the food was great and the friendly and attentive service similar. The breakfast was cooked entirely to my liking.

N
Nibbler
Newcastle
9 reviews
Dined on 26 October 2018
Overall5food5service5ambience4

Great breakfast. Quick service. Nice view of the airp

NJ
NicolaJ
Las Vegas
5 reviews
Dined on 21 September 2018
Overall2food2service2ambience2

Booked a table at Plane Food as we were flying out of T5 Heathrow & fancied a nice breakfast & cocktail before we headed off to Texas. Arrived on time & seated quickly with a view over the runway as requested, albeit the table was in direct sunlight & nowhere to get any shade. Ordered eggs benedict & a full English, 2 cocktails & coffee. The service was relatively quick on food, but a little slow on cocktails. The food was very underwhelming to be honest. I’ve had better breakfast in a little chef. Given the celebrity chef tag on this restaurant, one would expect high quality food.....it wasn’t! Probably better eating at the pub in the terminal. Total price was approx £65!! This is the 3rd Gordon Ramsay restaurant we’ve eaten in, and all of them have been disappointing. Wouldn’t eat here again.

SJ
StevenJ
Edmonton
3 reviews
Dined on 10 September 2018
Overall4food5service5ambience4

Great place to eat at Heathrow Terminal 5; hostess made us feel very welcome as she gave our kids 2 small backpacks

MK
MattK
Gloucestershire
1 review
Dined on 4 September 2018
Overall5food5service5ambience5

Great service and great food, good choice and attention to detail.

m
matteroffact
London
16 reviews
Dined on 16 August 2018
Overall4food4service3ambience3

Most likely the best food you're going to get at the airport, well, at least for those of us not privileged enough to be able to get into a lounge. A very good start to any holiday.

ME
MarkE
Gloucestershire
2 reviews
Dined on 8 July 2018
Overall1food2service1ambience2

Average food & very over priced for what it was & serving staff seemed bland & uninterested.

JB
JohnB
1 review
Dined on 4 July 2018
Overall4food4service4ambience4

Good service, great food at reasonable price. A handy drop in for a meal before flying

JS
JohnS
London
5 reviews
Dined on 31 May 2018
Overall4food5service4ambience4

All good as per usual before flying off.

RR
vipRandiR
New York Area
17 reviews
Dined on 14 April 2018
Overall4food4service3ambience3

I had a reservation for T5 Plane Food ... and was seated at a table near the window (great) but the view was blocked by large beam and there were other spots to seat us with clear view. Skip a reservation and I suggest you pick where you want to sit before being seated. This place is Not crowded. Server did as other reviewers wrote- did not mention the additional cost for bread. Charges were added per other reviews as well - cover and service. Food was good.

OT
OpenTable Diner
1 review
Dined on 17 March 2018
Overall1food1service2ambience2

Quality of food not great for price
Three items out of stock
Will not return

JH
JuliaH
Newcastle
26 reviews
Dined on 25 February 2018
Overall5food5service5ambience5

Efficient, professional and friendly. Great service and choice of food which was delicious.

H
vipHungryrabbit
London
479 reviews
Dined on 24 February 2018
Overall1food1service4ambience3

I arrived at 11.15 but said I would wait until 12 to order as I wanted the lunch menu, not the breakfast one. I put my order in at 11,45, and then waited. They managed to lose my order but eventually my crab maki arrived (at 12.15, and my flight boarded at 12.30), and it was tiny but delicious. As agreed my main of wild mushroom pasta arrived soon after, but I could barely eat a quarter of it because it was so over salted. I had to dash for my plane, so having foregone my breakfast to enjoy my lunch, I ended up boarding the plane having eaten virtually nothing and still really hungry. The waitress was wonderful, very apologetic and did what she could but eventually had to take the food off my bill.

CJ
vipColmJ
London
6 reviews
Dined on 12 February 2018
Overall5food5service5ambience5

Great food and ambiance!

OT
OpenTable Diner
London
1 review
Dined on 10 January 2018
Overall4food5service5ambience4

Efficient tasty express lunch whilst awaitinng a flight at Terminal 5. Pricy but good quality and prompt service. Like the changed look.

LE
LEPF
New Orleans
2 reviews
Dined on 6 January 2018
Overall5food5service5ambience5

Amazing Experience.

LT
LimaTango
London
3 reviews
Dined on 20 December 2017
Overall5food5service5ambience5

Excellent since a major refit in 2017, and better ambience than before

FAQs

Plane Food is rated 3.8 stars by 46 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.