Plane Food

4.3
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39 reviews
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£25 and under
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Modern European

Top tags:

Good Vegetarian Options
Afternoon Tea
A new look Plane Food restaurant opened its doors in August. Following on from the major redesign and refurbishment, diners can enjoy a new Asian bar, where chefs prepare dishes in front of guests in an open kitchen.

As ever, Gordon Ramsay Plane Food offers travellers a unique dining experience before their onward journey out of London.

Plus, bring the culinary delights on board with Plane Food's 'Grab and Go' option, a new pre-prepared food offering ensuring that those short of time can still enjoy a Gordon Ramsay dining experience 40,000 feet in the air.
What 39 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.2
food
4.2
service
4.1
ambience
3.5
value
Noise · Quiet
67% of people would recommend it to a friend
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MN
1 review
Dined on 15 February 2020
Overall2food3service2ambience3

Service was average to poor. Friendly enough but nothing offered in terms of sauces and very basic service. Coffee was really bad, can’t imagine Ramsey being happy about that. Mushrooms and tomatoes very good. Scrambled egg was nice but def missing some ingredients that is so familiar with Ramsey’s eggs. Spinach was unseasoned and just awful, so disappointed. Halloumi was fine. It was okay for a average restaurant serving breakfast but for an over priced Ramsey restaurant it was incredibly disappointing. I think Ramsey needs to go back and see how standards have slipped so significantly.

TT
London
1 review
Dined on 21 December 2019
Overall5food5service4ambience5

Pre flight breakfast, lovely and lively staff ready to cheer you up, consistent and top quality food.

b
Dublin
8 reviews
Dined on 15 December 2019
Overall5food5service5ambience5

Amazing would fly back to terminal
5 just for the food and service

DE
1 review
Dined on 20 October 2019
Overall3food2service4ambience3

This is a good place to have a little bit of a "restaurant experience", however it is not great. The food is pricey for what they offer.

Plane Food
Responded on 22 October 2019

Dear DENISG Thank you for your comments. We take all feedback seriously and we will discuss your points with the team. We hope that you will revisit us in the future. Kind regards, Plane Food

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JM
London
1 review
Dined on 3 September 2019
Overall3food3service3ambience4

Far to expensive for what was offered followed by email asking why we hadn't fulfilled our reservation so something amiss as we gave our name at reception desk

LA
London
1 review
Dined on 31 August 2019
Overall5food4service5ambience5

Fabulous food was good bare in mind it’s fast food but posh

FR
1 review
Dined on 25 August 2019
Overall1food1service1ambience1

we were looking forward to have a very nice meal before we took of to the US;
we had a flight from Brussels and arrived in terminal 3 to stay in transfer for Denver Co

We were not alowed to go to terminal 5 with our boardingpasses.
so we had no meal befor take of to Denver;
this was a very bad start of our trip to the US

Freddy Hannart

AN
1 review
Dined on 14 August 2019
Overall1food1service1ambience1

Three of the four meals failed to be loaded onto the aircraft, therefore my 3 sons did not get their food. The meal that was loaded was awful.

T
London
16 reviews
Dined on 9 August 2019
Overall5food5service5ambience5

Overall, nice experience

RR
Essex
7 reviews
Dined on 27 July 2019
Overall4food4service5ambience4

Great breakfast at T5, set the day up nicely

OT
Montreal
5 reviews
Dined on 22 June 2019
Overall2food3service1ambience3

Had a reservation at 12. Took 40 minutes to get out food (the waitress said herself she was new and forgot To send the bill...). Fine, it happens. Then wait 20 minutes for coffee and desert and we never received the coffee. We stayed 2 HOURS for 1 appetizer (that we wanted as a main course and received first), 2 burgers, 1 seabass and desert. Not an apology, no discount even if we told the manager about the situation and the gratuity was added to our bill... Definitely do not recommend that place! And they put us as a no show in open table !

OT
London
1 review
Dined on 14 June 2019
Overall5food5service5ambience5

Always nice to stop at Plane Foot. Best place at terminal 5

YK
London
1 review
Dined on 3 June 2019
Overall5food5service4ambience3

good food. fast and tasty. well worth the money.
i would recommend it gladly.

PM
London
2 reviews
Dined on 30 May 2019
Overall5food4service5ambience5

Service was second to none as you come to expect from any Ramsay establishment. Food was good but was outshone by service. Noise and temperature was very good for terminal 5 which was unsurprisingly busy. Would use this place again.

OT
Las Vegas
1 review
Dined on 18 February 2019
Overall2food2service4ambience4

I had undercooked pasta which was very disappointing, because I looked forward to eating at a Gordon Ramsey restaurant.

MK
London
1 review
Dined on 13 January 2019
Overall4food4service5ambience4

Booked a table a few days before and asked for a seat by the window. They duly supplied! Arrived at 11:45 but the lunch menu wasn't on before 12:00. Waitress kept apologising but I was more than happy to just sit there watching the plans and having a beer. Chose the sausage and mash. At first when it arrived it didn't seem that much there (two sausages) but it was certainly filling and extremely tasteful. Great place to eat, out of the way a little, from the Heathrow hustle and bustle.

AT
London
1 review
Dined on 17 November 2018
Overall5food5service5ambience5

After a stressful evening and early morning drive I needed a hearty breakfast and speedy service to catch an early morning flight (630) at LHR. My expectations were entirely met, the food was great and the friendly and attentive service similar. The breakfast was cooked entirely to my liking.

N
Newcastle
9 reviews
Dined on 26 October 2018
Overall5food5service5ambience4

Great breakfast. Quick service. Nice view of the airp

NJ
Las Vegas
5 reviews
Dined on 21 September 2018
Overall2food2service2ambience2

Booked a table at Plane Food as we were flying out of T5 Heathrow & fancied a nice breakfast & cocktail before we headed off to Texas. Arrived on time & seated quickly with a view over the runway as requested, albeit the table was in direct sunlight & nowhere to get any shade. Ordered eggs benedict & a full English, 2 cocktails & coffee. The service was relatively quick on food, but a little slow on cocktails. The food was very underwhelming to be honest. I’ve had better breakfast in a little chef. Given the celebrity chef tag on this restaurant, one would expect high quality food.....it wasn’t! Probably better eating at the pub in the terminal. Total price was approx £65!! This is the 3rd Gordon Ramsay restaurant we’ve eaten in, and all of them have been disappointing. Wouldn’t eat here again.

SJ
Edmonton
3 reviews
Dined on 10 September 2018
Overall4food5service5ambience4

Great place to eat at Heathrow Terminal 5; hostess made us feel very welcome as she gave our kids 2 small backpacks

MK
Gloucestershire
1 review
Dined on 4 September 2018
Overall5food5service5ambience5

Great service and great food, good choice and attention to detail.

m
London
15 reviews
Dined on 16 August 2018
Overall4food4service3ambience3

Most likely the best food you're going to get at the airport, well, at least for those of us not privileged enough to be able to get into a lounge. A very good start to any holiday.

ME
Gloucestershire
1 review
Dined on 8 July 2018
Overall1food2service1ambience2

Average food & very over priced for what it was & serving staff seemed bland & uninterested.

JB
1 review
Dined on 4 July 2018
Overall4food4service4ambience4

Good service, great food at reasonable price. A handy drop in for a meal before flying

JS
London
5 reviews
Dined on 31 May 2018
Overall4food5service4ambience4

All good as per usual before flying off.

RR
New York Area
16 reviews
Dined on 14 April 2018
Overall4food4service3ambience3

I had a reservation for T5 Plane Food ... and was seated at a table near the window (great) but the view was blocked by large beam and there were other spots to seat us with clear view. Skip a reservation and I suggest you pick where you want to sit before being seated. This place is Not crowded. Server did as other reviewers wrote- did not mention the additional cost for bread. Charges were added per other reviews as well - cover and service. Food was good.

OT
1 review
Dined on 17 March 2018
Overall1food1service2ambience2

Quality of food not great for price
Three items out of stock
Will not return

OT
Newcastle
25 reviews
Dined on 25 February 2018
Overall5food5service5ambience5

Efficient, professional and friendly. Great service and choice of food which was delicious.

H
London
461 reviews
Dined on 24 February 2018
Overall1food1service4ambience3

I arrived at 11.15 but said I would wait until 12 to order as I wanted the lunch menu, not the breakfast one. I put my order in at 11,45, and then waited. They managed to lose my order but eventually my crab maki arrived (at 12.15, and my flight boarded at 12.30), and it was tiny but delicious. As agreed my main of wild mushroom pasta arrived soon after, but I could barely eat a quarter of it because it was so over salted. I had to dash for my plane, so having foregone my breakfast to enjoy my lunch, I ended up boarding the plane having eaten virtually nothing and still really hungry. The waitress was wonderful, very apologetic and did what she could but eventually had to take the food off my bill.

CJ
London
6 reviews
Dined on 12 February 2018
Overall5food5service5ambience5

Great food and ambiance!

OT
London
1 review
Dined on 10 January 2018
Overall4food5service5ambience4

Efficient tasty express lunch whilst awaitinng a flight at Terminal 5. Pricy but good quality and prompt service. Like the changed look.

LE
New Orleans
2 reviews
Dined on 6 January 2018
Overall5food5service5ambience5

Amazing Experience.

LT
London
3 reviews
Dined on 20 December 2017
Overall5food5service5ambience5

Excellent since a major refit in 2017, and better ambience than before

M
London
20 reviews
Dined on 24 November 2017
Overall5food5service5ambience5

Really enjoyable start to a big weekend.

OT
London
2 reviews
Dined on 18 September 2017
Overall4food4service3ambience3

Very good overall. First waitress not particularly friendly but one who then took over was very good. Quite expensive

OT
London
1 review
Dined on 18 September 2017
Overall5food4service5ambience5

Great place to enjoy some premium breakfast or meal before a flight. Maybe a little pricey but it is Gordan Ramsay.

I would recommend it. Nice place to eat and chill out. Staff is very friendly and customer service is good.

OT
New York Area
4 reviews
Dined on 28 August 2017
Overall4food4service5ambience4

We were pleasantly surprised to find this at Terminal 5 - Heathrow...about time too.
Children eat free. (Off the Kids menu). Very basic, but good. We were not disappointed with the food, but being Gordon Ramsey, my expectations were set high. I had the lamb dish which was nice, but nothing special. My husband had the Mushroom Pasta which was tasty but a little dry. The curry that my son had said it was the best he had ever had - the sauce was exquisite. The burger eaten by my burger aficionados - didn't leave a crumb on the plate. We washed this down with some great cocktails.

OT
London
1 review
Dined on 18 July 2015
Overall4food4service4ambience3

I had a meal there before leaving Heathrow airport and the staff are helpful even though it's quite busy that day. Food is good!

OT
London
18 reviews
Dined on 24 April 2015
Overall2food2service3ambience2

Overpriced middle of the road food.