Ponsbourne Domes

4
243 reviews
£41 and over
Indian
Welcome to Ponsbourne Domes! We look forward to your visit!

Experiences

  • Three Course Meal with glass of Prosecco!

    £40.00 per personPrepaid

    Multiple dates available

    Enjoy a 3 Course Scrumptious meal with a glass of prosecco in our Dome!
  • Dine, Stay & Breakfast!

    £200.00 per personPrepaid

    Multiple dates available

    Come experience the magic at Ponsbourne. Limited Time Only!! Enjoy 3 course meal with glass of champagne and 1 night stay at our lovely hotel.

Offers

  • Collect 1,000 bonus points

    Sun 12:00 AM - 12:00 AM, 12:00 PM - 11:45 PM, Mon 12:00 AM - 12:00 AM, Tue 12:00 PM - 11:45 PM, Wed - Sat 12:00 AM - 12:00 AM, 12:00 PM - 11:45 PM

    Receive points for dining rewards, KAYAK hotel savings and more.

What 243 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
3.9
food
4.0
service
4.2
ambience
3.5
value
Noise · Moderate
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OT
OpenTable Diner
Essex
5 reviews
Dined 6 days ago
Overall1food5service1ambience3

The experience says 3 course meal with glass of prosecco. I paid for five people. Only three came.


Was beautiful to look at and when we first walked in i thought wow… but then they Kept us waiting for nearly an hour to get into our dome. Asked me for my name ten times.
Staff told us they didn’t actually work there but were helping friends - very strange.
Domes were freezing. I dont mean cold I mean we literally couldn’t eat our hands were shaking.
Gave us a menu and we only had staters and mains and 2 tiny sides.
Gave us cocktails that were revolting. We took sips and sent back twice but they still charged us.
Also brought prosecco they (and open table reservation) said was included but charged for that too.
They wanted more money from us even though we had pre pAid for the experience for 2 extra people when we argued they disnissed us. Horrific place run by children.
Food was very good but experience wasnt pleasant at all.

Ponsbourne Domes
Responded 6 hours ago

Dear Guest, Thank you for sparing your precious time and sharing your experience of our hospitality at Ponsbourne Pod. We are sorry that disappointed you and we could not fulfil your expectations on this occasion. We would like to apologise again for all the inconveniences caused by the food and service. Your review has been seen and acknowledged and sent to the relevant teams for a full review. We hope that we can fulfil your expectations the next time you dine with us. Kindest regards,

Report
RT
RinaT
Hertfordshire
1 review
Dined 6 days ago
Overall3food3service3ambience3

Extremely slow service! Dome was very cold and no blankets or any Christmas deca/lighting. Food was nothing special and over priced

Ponsbourne Domes
Responded 6 hours ago

Dear Rina, Thank you for sparing your precious time and sharing your experience of our hospitality at Ponsbourne Pod. We would like to apologise for all the inconveniences caused. Your review has been seen and it has been passed on to the appropriate teams for a full review. We hope that we can fulfil your expectations the next time you dine with us. Kindest Regards Ponsbourne Team

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R
Ravi
London
1 review
Dined 6 days ago
Overall5food5service5ambience5

The food was absolutely amazing. Prawns and Lamb Chops were tasty. Service was a little bit slow however the waiter was very nice and constantly asking whether the food was tasty and whether we needed anything else which was good. It is an amazing and unique experience eating inside a pod. Definitely would recommend.

Ponsbourne Domes
Responded 6 hours ago

Dear Ravi, Thank you for sparing your precious time and sharing your experience of our hospitality at Ponsbourne Pod. We are delighted to know that you had memorable experience at our venue, your review has been seen and acknowledged and sent to the relevant departments. We Sincerely look forward to your return and continue to exceed your expectations. Kindest Regards, Ponsbourne Team

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OT
OpenTable Diner
1 review
Dined on 26 November 2021
Overall4food4service4ambience3

Out waiter(ADI) was friendly and efficient. The food was nice. But our dome was cold.

Ponsbourne Domes
Responded 6 hours ago

Dear Guest, Thank you for sparing your precious time and sharing your experience of our hospitality at Ponsbourne Pod. We would like to apologise for all the inconveniences caused. Your review has been seen and it has been passed on to the appropriate teams for a full review. We hope that we can fulfil your expectations the next time you dine with us. Kindest Regards Ponsbourne Team

Report
JM
JayakumarM
London
1 review
Dined on 20 November 2021
Overall2food2service1ambience2

Just ambience good, food quality, service are very poor, basic sauces are not provided in the dome. Waste of money!

Ponsbourne Domes
Responded on 26 November 2021

Dear Jayajumar, Thank you for sparing your precious time and sharing your experience of our hospitality at Ponsbourne Pod. We are sorry that disappointed you and we could not fulfil your expectations on this occasion. We would like to apologise again for all the inconveniences caused by the food and service. Your review has been seen and acknowledged and sent to the relevant teams for a full review. We hope that we can fulfil your expectations the next time you dine with us. Ponsbourne Team

Report
OT
OpenTable Diner
Hertfordshire
1 review
Dined on 19 November 2021
Overall2food5service1ambience1

The dome was covered in bird poo which was really off putting and we couldn’t take pictures inside the dome as it was all in the background. We mentioned it and was told that it was because the dome was under a tree. No alternatives were given despite other domes being free.

The waiting team were not attentive and we had to remind twice that we needed water and had to call over for more drinks. Our desserts were brought to us whilst we were still eating mains and we asked for them to be brought back in 10 mins. We then had to ask twice and they were brought to us about 40 mins later (we were one of the last groups to leave despite sitting down at 7.30pm).

And finally, when we did see staff, they kept leaving the door of the dome unzipped so all the heat escaped leaving us in the cold and I had to keep getting up to zip it up again.

Ponsbourne Domes
Responded on 26 November 2021

Dear Guest, Thank you for sparing your precious time and sharing your experience of our hospitality at Ponsbourne Pod. We would like to apologise for all the inconveniences caused. Your review has been seen and it has been passed on to the appropriate teams for a full review. We hope that we can fulfil your expectations the next time you dine with us. Kindest Regards Ponsbourne Team

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PP
PatP
London
1 review
Dined on 13 November 2021
Overall3food3service2ambience3

When we arrived the pod wasn’t ready! We waited 30 mins and couldn’t buy a drink from the bar! Apparently someone would come over to us but that didn’t happen. When we ordered our food they forgot a starter so we only got one starter despite paying for two! The service was slow. Wouldn’t go back!

OT
OpenTable Diner
Hertfordshire
1 review
Dined on 13 November 2021
Overall5food5service5ambience5

Lovely restaurant, delicious foods, quite expensive & Emjoy relax inside Dome

Ponsbourne Domes
Responded on 19 November 2021

Dear Guest, Thank you for sparing your precious time and sharing your experience of our hospitality at Ponsbourne Pod. We would like to apologise for all the inconveniences caused. Your review has been seen and it has been passed on to the appropriate teams for a full review. We hope that we can fulfil your expectations the next time you dine with us. Kindest Regards Ponsbourne Team

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PC
PaulaC
1 review
Dined on 13 November 2021
Overall4food5service2ambience4

Enjoyed the evening. Waiters took long to attend to us, but I understand that maye it was busy onsite, but then more staff should be employed.
Apart from waiting time, I loved every bit of my time there. Most definitely will come again. We all really really enjoyed the food.

Ponsbourne Domes
Responded on 19 November 2021

Dear Guest, Thank you for sparing your precious time and sharing your experience of our hospitality at Ponsbourne Pod. We are delighted to know that you had memorable experience at our venue, your review has been seen and acknowledged and sent to the relevant departments. It would be our pleasure in serving you once again. Kindest regards Ponsbourne Team

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SK
SukantK
1 review
Dined on 7 November 2021
Overall1food3service1ambience4

I went with may partner on 07/11/2021 afternoon slot 2:30 PM POD 7, food was good, but the service was pathetic and below expectation, I think its a high time that the management should into consideration in how there staff should conduct the guests, I and my partner went to celebrate our birthday and was promised initially that we were been given with a birthday cake by the restaurant hence we didn't bring our own cake, later the staff told that we need to pay extra for the cake which was even fine because we don't have any choice. Surprisingly there was no birthday cake available in the restaurant when we reached, which I had repeatedly told 2 days before the booking and asked if that is something possible from the restaurant end, if I would have told before I could have brought my own cake hence and we end up taking a small slice of cake for the celebration, this was real pathetic service.
moreover the staff were so cold and they don't even know how to shut the doors, we booked POD 7 and the staff every time were banging the doors loudly looks like they are extremely inexperience staff in hotel management and handling guests

NW
NW123
1 review
Dined on 5 November 2021
Overall4food3service4ambience3

A great evening, but the food was extremely slow to come out! It took ages, which was a real shame as it made a cold dome feel even colder because of the length of time in it.

There is a fan in the dome, but it didn't do much.

Ponsbourne Domes
Responded on 6 November 2021

Dear Guest, Thank you for sparing your precious time and sharing your experience of our hospitality at Ponsbourne Pod. We would like to apologise for all the inconveniences caused. Your review has been seen and it has been passed on to the appropriate teams for a full review. We hope that we can fulfil your expectations the next time you dine with us. Kindest Regards Ponsbourne Team

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OT
OpenTable Diner
London
3 reviews
Dined on 5 November 2021
Overall4food3service4ambience4

Lovely concept! The domes are nice and cosey. Meet was the waiter for our table who was very pleasant and helpful.

The food was okay for the price - could have been better for the price

All the food was halal which is fabulous!

Ponsbourne Domes
Responded on 6 November 2021

Dear Guest, Thank you for sparing your precious time and sharing your experience of our hospitality at Ponsbourne Pod. We are delighted to know that you had memorable experience and enjoyed the time with your guest at our venue. It would be our pleasure in serving you once again. Kindest regards Ponsbourne Team

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d
dianag
1 review
Dined on 30 October 2021
Overall3food3service3ambience3

For the price and all the fuss about the venue, I really thought it would be a great and quite excellent experience...
We got there, the dome was okay... Not really set up for 2, seating was poor, asked for extra dips no one brought anything. However, the food portion was good, and food was nice.

Ponsbourne Domes
Responded on 5 November 2021

Dear Diana, Thank you for sparing your precious time and sharing your experience of our hospitality at Ponsbourne Pod. We would like to apologise for all the inconveniences caused. Your review has been seen and it has been passed on to the appropriate teams for a full review. We hope that we can fulfil your expectations the next time you dine with us. Kindest Regards Ponsbourne Team

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CH
ChloeH
Greece
1 review
Dined on 29 October 2021
Overall1food2service1ambience1

Myself and boyfriend had a meal Friday evening in the domes. It was a pretty last minute booking so they didn’t have any of the pods available - however, you would still expect that you’d get the same atmosphere and service in the domes however it was quite far from that. They were silent, quite cold and just poorly decorated.

Overall, I was not very happy with the food or the service. The waitresses were lovely however the waiters were not, there was absolutely no customer service and when you’re paying that kind of money for average food you expect the service to be exceptional and it was far from that. The waiters were in normal clothes and coats, you had no idea if they were customers or waiters - it was very strange.

The waiters didn’t once ask how our food was (otherwise I would have said!), they didn’t ask if we needed or would like another drink - I had to ask when one of them abprutply came into the dome and put the sauces down, without telling us what they were or saying anything and just left. Our starters were just put on the table, nowhere near our seats and we had to get up to move them closer to us. Our mains again, we’re just put randomly on the table without any kind of communication. I found it very rude and uncomfortable, as if we shouldn’t have been there. As we walked out, we asked past many members of staff, and not once did anyone say “have a good evening” “thank you” - felt like you had our money and didn’t care.

The food, was okay but really nowhere near as good as it should be for the amount of money they charge. Every Indian I’ve ever had has been better than that and much cheaper.

The staff printed out our bill infront of us, handed us a bit of paper and waited there for us to get our card out, it was just very awkward and strange for somewhere you’d expect would have some kind of fine dining experience.

We both had very upset stomachs the next day - the place isn’t clean! I would avoid and go somewhere better.

Ponsbourne Domes
Responded on 5 November 2021

Dear Chloe, Thank you for sparing your precious time and sharing your experience of our hospitality at Ponsbourne Pod. We would like to apologise for all the inconveniences caused. Your review has been seen and it has been passed on to the appropriate teams for a full review. We hope that we can fulfil your expectations the next time you dine with us. Kindest Regards Ponsbourne Team

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OT
OpenTable Diner
London
3 reviews
Dined on 28 October 2021
Overall5food5service5ambience5

Lovely experience! Booked the dome but was given a pod, which was much cosier! Food was lovely with great staff! Special thanks to Ashish for great service!!

Ponsbourne Domes
Responded on 30 October 2021

Dear Guest, Thank You for taking out your valuable time and for sharing your experience during your visit at Ponsbourne Pods. We are delegated to know that you had an enjoyable experience and extremely happy. It is comments such as yours that motivate our team to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in the future as well. Kindest regards Ponsbourne Team

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SC
ScottC
Hertfordshire
1 review
Dined on 23 October 2021
Overall1food3service1ambience3

Awful service. Had a pod for two hours and only got one drink as they forget the others we ordered. Not enough staff to cope there. Food was average. 90 pounds for two people is excessive.

Ponsbourne Domes
Responded on 24 October 2021

Dear Scott, Thank you for sparing your precious time and sharing your experience of our hospitality at Ponsbourne Pod. We are delighted to know that you had memorable experience and enjoyed the time with your guest at our venue. It would be our pleasure in serving you once again. Kindest regards Ponsbourne Team

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AD
AndyD
London
3 reviews
Dined on 23 October 2021
Overall1food1service1ambience3

I’m afraid Ponsbourne has forget (if they ever knew) that dinning out is all about quality of food and service.

From the extremely poor calamari (that was barely touched and kindly the restaurant knocked off the bill) to the terribly casual nature of the waiting staff we were completely underwhelmed by the experience.

Pods look awesome, building even better but remember the essentials!

Ponsbourne Domes
Responded on 30 October 2021

Dear Andy, Thank you for sparing your precious time and sharing your experience of our hospitality at Ponsbourne Pod. We would like to apologise again for all the inconveniences caused. Your review has been seen and it has been passed on to the appropriate team for a full review. We hope that we can fulfil your expectations the next time you dine with us. Kindest Regards Ponsbourne Team

Report
OT
OpenTable Diner
London
11 reviews
Dined on 23 October 2021
Overall5food5service5ambience5

Honestly could not have chosen a better place to celebrate my dads birthday. Decor was great, ambience was beyond amazing, food was yum and great happy customer service . Will definitely come here again!!

Ponsbourne Domes
Responded 6 hours ago

Dear Guest, Thank you for sparing your precious time and sharing your experience of our hospitality at Ponsbourne Pod. We are delighted to know that you had memorable experience at our venue, your review has been seen and acknowledged and sent to the relevant departments. We Sincerely look forward to your return and continue to exceed your expectations. Kindest Regards, Ponsbourne Team

Report
O
Onxy
London
1 review
Dined on 15 October 2021
Overall1food2service2ambience1

The domes were absolutely freezing, and the food was standard. Not worth the cost. Contacting the restaurant is impossible

Ponsbourne Domes
Responded on 17 October 2021

Dear Guest, Thank you for sparing your precious time and sharing your experience of our hospitality at Ponsbourne Pod. We are sorry that disappointed you and we could not fulfil your expectations on this occasion. We would like to apologise again for all the inconveniences caused. Your review has been seen and acknowledged and sent to the relevant teams for a full review. We hope that we can fulfil your expectations the next time you dine with us. Kindest regards, Ponsbourne Team

Report
RS
RabiyaS
1 review
Dined on 12 October 2021
Overall5food5service3ambience5

After reading the reviews on food, I was a bit worried. However, the food was delicious and as asked was made extra spicy for us.
I had booked a dome but liked the look of the pod more which they were happy to change for me. Me and hubby had an amazing time for his bday.
Only things to fault was £50 is too much to have to spend as minimum as that was a lot of food! Also, the service was quite bad and charging 12.5% for it just didn't seem worth it! We had to knock on our pod and shut the lights to get waiters attention.

Ponsbourne Domes
Responded on 17 October 2021

Dear Rabiya, Thank you for sparing your precious time and sharing your experience of our hospitality at Ponsbourne Pod. We are delighted to know that you had memorable experience at our venue, your review has been seen and acknowledged and sent to the relevant departments. It would be our pleasure in serving you once again. Kindest regards Ponsbourne Team

Report
OT
OpenTable Diner
Edinburgh
5 reviews
Dined on 8 October 2021
Overall3food3service4ambience3

Beautiful setting and helpful staff and service. But food was very very average and price way over the top.

Ponsbourne Domes
Responded on 17 October 2021

Dear Guest, Thank you for sparing your precious time and sharing your experience of our hospitality at Ponsbourne Pod. We are delighted to know that you had memorable experience at our venue, your review has been seen and acknowledged and sent to the relevant departments. It would be our pleasure in serving you once again.

Report
SV
SVeda
1 review
Dined on 7 October 2021
Overall4food4service4ambience4

Food is costly but delicious. If the occasion is Birthday or anniversary a complementary cake with candle would be a pleasant surprise to the customer on the memorable day.

Ponsbourne Domes
Responded on 17 October 2021

Dear Guest, Thank you for sparing your precious time and sharing your experience of our hospitality at Ponsbourne Pod. We are delighted to know that you had memorable experience at our venue, your review has been seen and acknowledged and sent to the relevant departments. It would be our pleasure in serving you once again. Kindest regards Ponsbourne Team

Report
FJ
FoodieJ
London
1 review
Dined on 25 September 2021
Overall2food5service3ambience1

Good was good. Don’t book the domes. Book the pods. The doles are just like camping. Very disappointing. Not clear at all. The pods look very nice. However the domes are just what appear to be an after thought for them to make a few extra quid from the people who think they’re getting a pod. Quite shabby.

Ponsbourne Domes
Responded on 29 September 2021

Dear FoodieJ, Thank you for sparing your precious time and sharing your experience of our hospitality at Ponsbourne Pod. We would like to apologise again for all the inconveniences caused during your experience. Your review has been seen and it ha been passed on to the appropriate team. We hope that we can fulfil your expectations the next time you dine with us. Kindest Regards Ponsbourne Team

Report
CG
ChristineG
Hertfordshire
1 review
Dined on 25 September 2021
Overall3food5service1ambience4

Lovely setting with great food. A bit pricey, limited menu and poor service let it down.

Ponsbourne Domes
Responded on 29 September 2021

Mrs Christine. G, Thank you for sparing your precious time and sharing your experience of our hospitality at Ponsbourne Pod. We would like to apologise again for all the inconveniences caused due to the service. Your review has been seen and it ha been passed on to the appropriate team. We hope that we can fulfil your expectations the next time you dine with us. Kindest Regards Ponsbourne Team

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OT
vipOpenTable Diner
London
1 review
Dined on 25 September 2021
Overall4food5service5ambience4

Our waiter Asif was very good, and helpful. The food was excellent and large portions

Ponsbourne Domes
Responded on 29 September 2021

Dear Guest, Thank you for sparing your precious time and sharing your experience of our hospitality at Ponsbourne Pod. We are delighted to know that you had memorable experience and enjoyed the time with your guest at our venue. We constantly try to improve our service and the experience which we provide to our lovely guests. It would be our pleasure in serving you once again. Kindest regards Ponsbourne Team

Report
RR
RyanR
London
1 review
Dined on 25 September 2021
Overall3food4service1ambience3

Poor service, no real order of doing things but all over the place. Didn’t get a drink for our first hour. Just awful service. Food was nice can’t fault although at them prices you expect decent food. The cheek that they put a 12.5% service charge on and we stupidly paid it was a joke.

Ponsbourne Domes
Responded on 29 September 2021

Mr Ryan. R, Thank you for sparing your precious time and sharing your experience of our hospitality at Ponsbourne Pod. We would like to apologise again for all the inconveniences caused due to the service on your special occasion. Your review has been seen and it ha been passed on to the appropriate team. We hope that we can fulfil your expectations the next time you dine with us. Kindest Regards Ponsbourne Team

Report
DD
DhanishaDee
London
1 review
Dined on 21 September 2021
Overall3food1service5ambience3

There’s a minimum charge which isn’t stated when you book and the menu on their website is different to the one you get on site… overall
Disappointing

Ponsbourne Domes
Responded on 29 September 2021

Mrs Dhanisha. Dee, Thank you for sparing your precious time and sharing your experience of our hospitality at Ponsbourne Pod. We would like to apologise again for all the inconveniences caused during your visit. Your review has been seen and it ha been passed on to the appropriate team. We hope that we can fulfil your expectations the next time you dine with us. Kindest Regards Ponsbourne Team

Report
IV
IrisV
Hertfordshire
1 review
Dined on 19 September 2021
Overall5food3service5ambience5

We chose a dome which was very comfortable, light and airy and spacious. The coloured spot lighting was very effective.

Ponsbourne Domes
Responded on 22 September 2021

Dear Iris, Thank you for sparing your precious time and sharing your experience of our hospitality at Ponsbourne Pod. We are delighted to know that you had memorable experience and enjoyed the time with your guest at our venue. It would be our pleasure in serving you once again. Kindest regards Ponsbourne Team

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J
Janelle
London
1 review
Dined on 18 September 2021
Overall5food5service5ambience5

Amazing service and food, lovely dining experience!

Ponsbourne Domes
Responded on 22 September 2021

Dear janelle, Thank you for sparing your precious time and sharing your experience of our hospitality at Ponsbourne Pod. We are delighted to know that you had memorable experience and enjoyed the time with your guest at our venue. It would be our pleasure in serving you once again. Kindest regards Ponsbourne Team

Report
L
Lucy
1 review
Dined on 11 September 2021
Overall1food4service1ambience3

Terrible service- constantly having to find the attention of staff to order food and drinks. Waited over 30 minutes for drinks- really not worth the money unfortunately

OT
OpenTable Diner
London
3 reviews
Dined on 11 September 2021
Overall5food5service5ambience5

Very lovely experience in the dome for my sister-in-laws birthday. Food was great, Sam our server was friendly and helpful drinks and food came out in good time.

Ponsbourne Domes
Responded on 14 September 2021

Dear Guest, Thank you for sparing your precious time and sharing your experience of our hospitality at Ponsbourne Pod. We are delighted to know that you had memorable experience and enjoyed the time with your guest at our venue. We constantly try to improve our service and the experience which we provide to our lovely guests. It would be our pleasure in serving you once again. Kindest regards Ponsbourne Team

Report
MT
MaaliaT
Hertfordshire
1 review
Dined on 11 September 2021
Overall5food1service3ambience4

A guy called asif was vey helpful evan though the poor man was on his own serving so many domes

Ponsbourne Domes
Responded on 14 September 2021

Mrs Maalia. T, Thank you for sparing your precious time and sharing your experience of our hospitality at Ponsbourne Pod. We are delighted to know that you had memorable experience and enjoyed the time with your guest at our venue. It would be our pleasure in serving you once again. Kindest regards Ponsbourne Team

Report
DQ
DanQ
Hertfordshire
1 review
Dined on 11 September 2021
Overall5food5service5ambience5

Amazing and personalised service, Sam and Nisham provided us an evening to remember by and many thanks for helping me with my marriage proposal!
From Dan & J many many thanks!

Ponsbourne Domes
Responded on 14 September 2021

Mr Dan Q, Thank your for taking some precious time to write a review about your experience at Ponsbourne Pods. We are glad to know that your experience at Ponsbourne Pods was amazing and you had a wonderful time. We hope that we can give you and your guest a better experience in the future. Kindest regards Ponsbourne Team

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OT
OpenTable Diner
Cambridge
1 review
Dined on 10 September 2021</