Ponzu at Denham Grove Hotel

4
34 reviews
£26 to £40
Pan-Asian
We're fanatical about food at Denham grove, Uxbridge. That's why our chefs consistently serve up delectable dishes, topped off by a great atmosphere.

Experiences

  • Afternoon tea

    £24.95 per person

    Multiple dates available

    Try our lovely afternoon tea in the terrace and enjoy the view
  • PODS

    £15.00 per personPrepaid

    Multiple dates available

    Enjoy your meal with your family and friends in one of our luxury PODS. PODS are available for a two hour time slot. £15.00 per person non refundable deposit due at time of booking. MIN SPEND IN PODS £150 FOR ANY TIME FRIDAY , SATURDAY OR SUNDAY MIN SPEND IN PODS £100 FOR ANY TIME MONDAY – THURSDAY

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Diner temperature check required
  • Contact tracing information collected
What 34 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.1
food
4.2
service
3.9
ambience
3.7
value
Noise · Moderate
74% of people would recommend it to a friend
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OT
OpenTable Diner
1 review
Dined 2 days ago
Overall5food5service5ambience4

I visited Ponzu and booked a pod for an evening meal celebrating my boyfriends birthday. Staff were very attentive and polite, especially Maddie who was very friendly and made our experience all the more pleasant.
The pod was a great experience too however it was very windy and although pods are located inside a tent to shelter you from the wind, our pod was situated on the open end of the tent, meaning there was a lot of wind coming through the panels. Maddie did bring over a really nice blanket and overall we really enjoyed the food and drinks and the experience. We have said we’d be coming back- but hopefully when there is better weather!
Thanks
Dee

KA
KellieA
London
1 review
Dined 2 days ago
Overall2food3service2ambience1

As soon as we sat down, we was asked if were ready to order? Didn’t have any of the 3 wine choices we asked for.
Once ordered our meal came out within 5 minutes! We all felt totally rushed. There was no atmosphere, the seating was outdoor benches and tables where the tables were sat far too high to eat. only 90minute slot for our meal. Food was minimal and was over priced.

MI
MISDPATEL
London
4 reviews
Dined 3 days ago
Overall5food5service5ambience4

Lovely place for drinks & light bites. There isn't a formal menu with starters, mains or dessert. I wanted a pod but didn't realise that you have to book on the experience tab so had to settle for a table in the marquee.
Will definitely go again.

s
shelanep
1 review
Dined 3 days ago
Overall2food4service3ambience2

Had a pod booked for 9.45 ... so as we got to our pods to be seated we was rushed to get all food and drinks ordered.. waiter told us they can’t serve anything after 11.00... don’t take bookings for 9.45 if you can’t give ur best service to your customers ... we should not feel like we need to rush ..
my wife’s 40th and I asked for a special request and didn’t get it .. poor service

MP
vipMinalP
London
13 reviews
Dined 3 days ago
Overall5food5service5ambience5

Great evening. Good food. Good service.

JD
JanetD
London
1 review
Dined 3 days ago
Overall3food3service3ambience2

The options on the menu was very small. Less vegan food as well. Ambience was not so great. It was just a tent with so so food. They mentioned they will do something good at the end of the dinner for our anniversary but NOTHING!

M
Manu
Hertfordshire
2 reviews
Dined 3 days ago
Overall5food5service5ambience5

Beautiful place and delicious food. Lots of varieties to try on as they were small portions but reasonably priced.
Thank you we had a great time👍🏽

OT
OpenTable Diner
London
20 reviews
Dined 3 days ago
Overall2food2service3ambience2

The hotel looks nothing like the pictures. Outdated, old, carpets that need ripping out, no cleaning will make them ok. The restaurant itself...outside in the marquee was a nice setting, but tables like pub tables with dirt and gross left over food in between the slats (maybe a table cloth wouldn’t go a miss). Service with a smile, attentive, quick food delivery. Food fine. Nothing special. Pudding was the nicest part. I wouldn’t return. This was our first parent night out for a long time so it would have been nice if the pictures of the hotel actually reflected what it is like. It needs a LOT of work.

Ponzu at Denham Grove Hotel
Responded 3 days ago

Thank you for your review. I was very disappointed to read your comments . Please accept my sincere apologies for the disappointment you experienced as a result . It would be greatly appreciated if you could contact me directly on the details below as I would really like to discuss your comments constructively in more detail and apologise for the disappointment it caused you . I look forward to hearing from you. Kind regards, Yiannis Constantinou General Manager 01895 833 338

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OT
OpenTable Diner
Buckinghamshire
2 reviews
Dined 4 days ago
Overall5food5service5ambience5

Lovely afternoon tea. - plenty of cakes and delicious warm scones. Excited to now try the evening menu for dinner. Looking forward to returning soon

JH
JackH
1 review
Dined 4 days ago
Overall5food5service5ambience5

A little bit pricey but was really nice food.
The staff are so lovely and helpful.
Look forward to visiting again soon.

OT
OpenTable Diner
1 review
Dined 5 days ago
Overall3food4service4ambience3

Good food. Service can be better. Good location, unfortunately it was cold in the pods but it will be great in summer. Definitely will be back

PC
PritsC
1 review
Dined 6 days ago
Overall5food5service5ambience5

A hidden gem! Totally amazed by the food and friendly team. The Pan Asian cuisine is totally awesome. We had a fabulous time and will be visiting again.

SG
ShreenaG
London
2 reviews
Dined 6 days ago
Overall5food5service5ambience5

BrillIant concept with outstanding cuisine. It’s definitely one that will be visiting again and again. Well done Ponzu team. Very friendly team and happy to serve and help.

VV
VeenaV
1 review
Dined 6 days ago
Overall5food5service5ambience5

Fantastic food and service will definitely recommend this place.

GR
GurpsR
London
6 reviews
Dined on 3 May 2021
Overall2food2service2ambience2

Food is alright
Venue (the pod) is cold, they have had to take 2 window panel’s out so its ‘out door eating’ but freezing with the heat on from one side.
Nothing good for kids apart from plain noodles.

OT
OpenTable Diner
London
1 review
Dined on 2 May 2021
Overall5food5service5ambience5

Very good experience- Flavio did everything he could for us and went over and beyond - will be back soon! Thank you to all the staff there ❤️

MP
vipMinalP
London
13 reviews
Dined on 2 May 2021
Overall5food5service5ambience5

Had a pod on Sunday with friends. Great food. Nice and clean. Really enjoyed it.

P
Pawan
Gloucestershire
1 review
Dined on 2 May 2021
Overall3food2service2ambience3

Was looking forward to a birthday afternoon tea for my partner, the bread and sandwiches were hard, the seats were very uncomfortable and low down. £24.95 for afternoon tea which don’t include hot drinks. Charged separately for hot drinks, a complete and utter rip of would definitely not return.

NS
NosheenS
London
1 review
Dined on 1 May 2021
Overall4food4service4ambience3

Great place and food over all was lovely except for the signature dish as the steak lacked flavour and was very fatty.

Great service.

The pods were fun as you can put on your own music. However, as a panel has been removed once it gets dark it does get cold so wear layers!

Would recommend and will go back once it gets warmer.

Ponzu at Denham Grove Hotel
Responded 7 days ago

Dear NosheenS, Thank you for visiting Ponzu. I was delighted you enjoyed your experience and found the food lovely. We look forward to welcoming you again in the near future. Kind Regards, Yiannis Constantinou General Manager 01895 833 338

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m
murphy
1 review
Dined on 1 May 2021
Overall5food5service5ambience5

really lovely restaurant with a great atmosphere. we had a fantastic evening ;-)

Ponzu at Denham Grove Hotel
Responded 7 days ago

Dear Murphy, Thank you for visiting Ponzu. We appreciate your feedback and look forward in welcoming you again. Kind Regards, Yiannis Constantinou General Manager 01895 833 338

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OT
OpenTable Diner
London
5 reviews
Dined on 1 May 2021
Overall3food3service4ambience2

It was the first time dining here and it was a weird experience as there was a wedding party situated nearby us but outside which was about 2 metres away? As we were sitting in the terrace outside, the bride and groom were in our area chatting to two other people in this terrace having afternoon tea which were not part of the wedding party but knew them as had a gift?! So not following the rules and the bride was pregnant!!
when it started to rain the wedding party all came into the terrace which was a little too close for comfort around our table until they got ushered somewhere inside! But upon arrival we were made to check in via the nhs covid app which is fine but then a couple of the waiters masks serving weren’t over their noses?! Which defeats the point when we are adhering to the rules as customers but no one else is?!

BR
BernadetteR
Berkshire
1 review
Dined on 1 May 2021
Overall5food5service5ambience5

We had a lovely meal here, food was delicious . Service very good . Highly recommend.

Ponzu at Denham Grove Hotel
Responded 7 days ago

Dear BernadetteR, Thank you for dining at Ponzu. I was extremely pleased to read that you had an amazing experience and enjoyed the food. We look forward to welcoming you again. Kind Regards, Yiannis Constantinou General Manager 01895 833 338

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OT
OpenTable Diner
London
5 reviews
Dined on 29 April 2021
Overall3food3service4ambience4

The food is decent, not spectacular - does not help that due to the outdoor rule the food goes cold
quickly - but the restaurant isn’t to blame for that - something to consider when booking! Saving grace was Flavio (Italian Supervisor) whose warmth really helped saved what could have been a disaster in terms of very slapdash service. For him alone, we would book again! Overall, a good place to enjoy with friends, particularly enjoyed the ability to play your own music in the booth.

O
Oprii
London
1 review
Dined on 29 April 2021
Overall4food5service4ambience4

Was a lovely find. Food is delicious and drinks were good too.

Servers / staff were friendly and attentive.


Only downside, due to covid dining is currently outside, does get quite cold in the evening. More outdoor heaters are required.

Would definitely go again.

B
Bobbie
London
1 review
Dined on 25 April 2021
Overall3food4service4ambience3

Unfortunately the windows were taken out of the pod which meant it was extremely cold. This wasn't told to us before the booking.

Ponzu at Denham Grove Hotel
Responded 7 days ago

Dear Bobbie, Thank you for your feedback. We apologise for the inconvenience and disappointment you experienced due the 50% of the panels being removed to make it COVID safe. Hopefully from the 17th May 2021 the panels will be allowed to be back on and you can visit again. Kind Regards, Yiannis Constantinou General Manager 01895 833 338

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PP
ParulP
London
1 review
Dined on 25 April 2021
Overall5food5service5ambience5

Had an amazing lunch at Ponzu- food was amazing and Flavio and his team were exceptional and went out of their way to make sure we had a fab day! So thank you Flavio there should be more managers like him. Overall brilliant and will definable be going back. There are only 3 pods though and the day we booked they were all booked and seem to be booked far into the future.

H
cherylH
London
1 review
Dined on 24 April 2021
Overall5food5service5ambience5

Lovely setting, lovely decor. Food good but could do with larger portion. Ordered the 7 recommended for 4 people and two sides but could have done with 3 more dishes . Staff lovely and friendly . Maybe more for pods as had to wait just a little for more drinks.

OT
OpenTable Diner
London
1 review
Dined on 24 April 2021
Overall5food5service5ambience5

After a long time in lockdown we were looking for something special to celebrate all of the occasions we missed over the past few months, and Ponzu did not disappoint. The atmosphere was lovely and felt very safe, and the food was incredible. As a couple with one vegetarian and one meat eater, the options were fantastic and we enjoyed every single dish that we ate. The drinks were also delicious and it was great to be able to try a range of Japanese spirits that are not typically available in other restaurants. Above all, we have to say that Flavio made the night, and had such a great attitude throughout. He kept us laughing every time he came to the table. We will definitely be back!

OT
OpenTable Diner
London
2 reviews
Dined on 24 April 2021
Overall5food5service5ambience5

Fabulous place! The staff were frequently and attentive. The menu and food was outstanding. Will be going again and soon!

Ponzu at Denham Grove Hotel
Responded 7 days ago

Thank you for dining at Ponzu. I was delighted you were impressed with the service, food and atmosphere. We look forward to welcoming you again. Kind Regards, Yiannis Constantinou General Manager 01895 833 338

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R
Reens
Hertfordshire
6 reviews
Dined on 24 April 2021
Overall4food3service4ambience4

Lovely venue on a beautiful day. We had afternoon tea on the terrace. Service was wonderful. We had a vegetarian afternoon tea which was nice - the scones & desserts were a little stale but we enjoyed the overall experience.

Ponzu at Denham Grove Hotel
Responded 7 days ago

Dear Reens, Thank you for your review. I was delighted to read that you enjoyed our afternoon tea on the terrace. I have taken you points on the scones and desserts and passed them to our chef. Thank you. Kind Regards, Yiannis Constantinou General Manager 01895 833 338

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OT
OpenTable Diner
London
1 review
Dined on 23 April 2021
Overall3food3service3ambience3

Nice setting but food and service needs work. We booked at pod for 8pm but it wasn’t ready until 8:20 leaving us waiting in the cold for 20 minutes.

We ordered a bottle of champagne and it was quite difficult to get service for a top up. Our glasses were empty more than they had drink in them.

The food wasn’t great. The Duck Bao buns I would definitely avoid with the duck so over cooked it wasn’t chewable. The wings didn’t taste great, also over cooked and flavoured only with siracha. The squid was flavourless and a minuscule potion of 4 pieces.

When it came to mains the steak was served cold - when paying over £20 for a sub standard cut of sirloin you would expect it to be warm when served. The noodles had so much turmeric in it tasted almost like an Indian dish. The concept is good but not what is advertised.

I would not visit again.

SG
ShreenaG
London
3 reviews
Dined on 23 April 2021
Overall5food5service5ambience5

We booked Ponzu POD for a special birthday celebration and the team really lived up to our expectations. The food was delicious and service and atmosphere was on point. Definitely would recommend Ponzu to friends and family. A hidden gem tucked away in a rural setting just outside the London corridor. Thank you Ponzu team.

s
staceyk
Buckinghamshire
1 review
Dined on 17 April 2021
Overall5food5service5ambience5

Pods were lovely and food was amazing will definitely be returning

Ponzu at Denham Grove Hotel
Responded on 20 April 2021

Dear staceyk, Thank you for your lovely 5 star rating. I was extremely pleased to read your very positive and encouraging comments about the pods and food. The team look forward to welcoming you back to Ponzu. Kind Regards, Yiannis Constantinou General Manager

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JC
JanetC
Isle of Wight
1 review
Dined on 17 April 2021
Overall4food4service5ambience4

We weren't quite sure what to expect when we booked one of the new pods at Ponzu for dinner. We were greeted at the main hotel reception and then made our way to the restaurant where we were led outside to the patio area where there are 3 pods.
The pod itself would take a maximum of 6 people, but there were only 4 of us so we had plenty of space. It is very comfortable and you even have control of your own heating and music. It got very cosy, so we had to keep turning the heating off.
The food was excellent - recommendation is you order a few dishes to share, which we did, and then ordered some more as it was so tasty.
The service was good - attentive without being over the top.
There is a minimum spend of £100 for booking a pod but we cleared this easily.
I wouldn't have any hesitation in returning.
Thank you Ponzu for a lovely evening.

CH
CamillaH
London
1 review
Dined on 16 April 2021
Overall5food5service5ambience5

Such delicious food! What a find. Lovely service, the friendliest of staff.
We ate here two nights running and so have tried almost all the dishes and all of them I wanted again!!!!
The salmon maki was gorgeous (and I am a bit fussy about salmon quality.. it was delicious). The choice buns amazing, as was the squid and e Thai red curry was so tasty!
Some of the food is very spicy so check with waiter.

Ponzu at Denham Grove Hotel
Responded on 20 April 2021

Dear CamillaH, Thank you for your amazing 5* star feedback. I was delighted to read that you enjoyed the food and found our staff very friendly. The team here at Denham Grove look forward to welcoming you back. Kind Regards, Yiannis Constantinou General Manager

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JD
JD1111
London
1 review
Dined on 14 April 2021
Overall1food3service2ambience1

The waitress had no idea what the dishes were.
I was expecting to be seated on a pod and I was not.
The table I was sitting is one of those garden tables where you sit so low and the back of the chair is in a semi lay down position. Terrible to dine in.
It was freezing and the waitress said she was going to move the heating closer and never did.
Definitely not going back.

Ah! Also some meals and drinks missing (ran out?)

Ponzu at Denham Grove Hotel
Responded on 20 April 2021

Dear JD1111, Thank you for your review. Please accept my sincere apologies for the disappointment you experienced. It would be greatly appreciated if you could contact me on the details below as I would really like to discuss your comments constructively in more detail and be able to understand how we as a team failed to meet your requirements as opposed to the vast majority of our guests. I look forward to hearing from you. Kind regards, Yiannis Constantinou, General Manager, 01895 833 338

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FAQs

Ponzu at Denham Grove Hotel is rated 4 stars by 34 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.