Portico at del Lago Resort and Casino

4.4
icon/ic_reviewCreated with Sketch.
1246 reviews
icon/ic_price_rangeCreated with Sketch.
$31 to $50
icon/ic_cuisineCreated with Sketch.
Italian
Located inside del Lago Resort and Casino, GUESTS MUST BE 21 TO DINE IN PORTICO, due to regulations on the casino floor. Once inside bask in the warm glow & Casino, hospitality paired with exceptional cuisine. Premium steaks cooked to juicy perfection, the freshest, most succulent seafood and fresh pastas are the hallmarks of success at Portico by Fabio Viviani – where the ambiance rivals the exquisitely prepared signature dishes.

Special Offers

Happiest of Hours

$8 specialty cocktails, 1/2 priced apps and salads, 1/2 priced wine by the glass.

Terms and Conditions:

Valid For: 1 - 20 people

Starts: 23 August 2019

Ends: 24 August 2118

Availability: Thu-Fri 16:30-18:30

Corporate Happy Hour!

Enjoy 1/2 off a beverage or an appetizer when presenting a corporate business card.

Terms and Conditions:

Valid For: 1 - 20 people

Starts: 23 August 2019

Ends: 24 August 2118

Availability: Mon-Fri 16:30-18:30

Sweet Sunday's

Enjoy a complimentary dessert with the purchase of an entrée.

Terms and Conditions:

Valid For: 1 - 20 people

Starts: 7 August 2019

Ends: 8 August 2118

Availability: Sun 16:30-21:00

Wine Down Wednesday

20% off all bottles under $200, no corkage fee, featured bottles under $30 until it's gone.

Terms and Conditions:

Valid For: 1 - 20 people

Starts: 7 August 2019

Ends: 8 August 2118

Availability: Wed 16:30-21:00

Date Night Tuesday

For only $50 for 2, enjoy a full course meal off a select menu at Portico. The dinner will include the following:
- Choice of Shared Salad
- Choice of Shared App
- Choice of Shared Entrée w/ side
- Shared Dessert

Terms and Conditions:

Valid For: 1 - 20 people

Starts: 6 August 2019

Ends: 7 August 2118

Availability: Tue 16:30-21:00

BOGO Monday's

Buy one entrée or pasta on Monday's and get one entree or pasta of equal or lesser value for FREE. Beginning at 4:30PM

Terms and Conditions:

Valid For: 1 - 20 people

Starts: 5 June 2019

Ends: 6 June 2118

Availability: Mon 16:30-21:00

1,000-Point Tables

See availability for 1,000 point tables

Sun - Mon 4:30PM - 5:45PM 7:45PM - 9:00PM
Tue - Thu 4:30PM - 7:00PM 7:45PM - 9:00PM
Fri 4:30PM - 5:45PM 7:45PM - 9:00PM

What 1246 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.4
service
4.4
ambience
4.1
value
Noise · Moderate
88% of people would recommend it to a friend
5
4
3
2
1
Sort by
Filters
LB
1 review
Dined 2 days ago
Overall 5food 4service 4ambience 5

Excellent food and service. My only critique is the broccoli was a bit over cooked for my taste. Otherwise it was a great birthday dinner.

S
1 review
Dined 6 days ago
Overall 1food 2service 1ambience 1

With reservations they seated us at a table near the bathroom. We asked for a booth & they said they could not accommodate us. Everything is ala carte, disappointing. After ordering we waited 1 hour to get our meal with no explanation. The food was mediocre.

SN
1 review
Dined 6 days ago
Overall 5food 5service 5ambience 5

had 6:30 res.. got there early 5 and they tok us right in as our waiter was there working already.
food was Awesome, service was excellent, kept us informed as to how quick the meals were coming up and asked if we want to wait until we were done with salads or put it in . we said give us 5 min. then put it in. orders came out shortly after. will go again and again

DW
San Joaquin
3 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 5

I was pleasantly surprised! We drove from Rochester there to meet our Syracuse friends. When we walked into the casino it was so loud I thought this was a mistake! The restaurant however was much quieter and the food and service were impeccable. The only complaint I have is the bar prices. $40 for 2 drinks is quiet high. The bar however is very nice!

NA
1 review
Dined on 10 September 2019
Overall 5food 5service 5ambience 5

We took a detour and stayed at del Lago on our way to Rochester and we are so happy we did!
I made a reservation on line after reading about the restaurant. We were there Tuesday evening and you were running a Date Night special, shared dinner for two. The best decision we could have made. Delicious dinner and plenty of food. We asked for our dessert to go! The bread to start was so good and the whipped butter and a tomato dipping sauce, tasted very fresh. The Shrimp Cocktail were generous in size and tasty. The Caesar salad with sun dried tomatoes was yummy. Our main course was Lamb Porterhouse, wonderful flavor beyond belief, with spiraled zucchini and smooth mashed potatoes accompanied by roasted garlic! Heaven! We will be back!

j
New York Area
4 reviews
Dined on 9 September 2019
Overall 5food 5service 5ambience 4

The meal was super. The food was exceptional and perfectly prepared. The wait person was engaging and quite professional. One negative was the concierge, who was quite unfriendly and not engaging. The only other negative is that it is inside the casino, so you must go in through the casino to reach the restaurant.

JS
New York Area
5 reviews
Dined on 9 September 2019
Overall 5food 5service 5ambience 5

Our waiter was wonderful. They knew we were having a business meeting, and they found us a nook to sit in that was quieter. Steaks were perfect, and the lobster bisque was superb.

DH
New York Area
5 reviews
Dined on 9 September 2019
Overall 3food 2service 4ambience 5

I ordered the orecchiette crab special with Scallion Cream. There wasn't a scallion to be had. They had shaved asparagus on it. The lemon sauce was very sparse and the dollop of crab meat was minimal at best. My husband and our friend ordered the veal parm which was delish and filled the plate, but for $38 a plate that's all you got......no veggies, no salad. Everything was a la carte. So they ordered a wonderful bowl of Bolognese pasta and enjoyed that. It was another entrée for $16. Little over priced for what you got. Beautiful atmosphere.

TD
Las Vegas
2 reviews
Dined on 8 September 2019
Overall 1food 2service 1ambience 4

The service was less than poor. The server forgot several items. Two of our guest has soup and both said it was room temp.

JS
New York Area
1 review
Dined on 7 September 2019
Overall 3food 2service 2ambience 3

We visited 9/7/2019. Hosted sat is in walkway so I asked to move against wall. Once there we ordered drinks and 20mins later we finally got our drinks. I ordered baked ziti. Dry and burnt cheese on the top. Not appetizing. Maybe it was bad night new cook no sure but will not go back.

Jenny Small

P
Chicago
1 review
Dined on 7 September 2019
Overall 5food 5service 5ambience 5

I’ve had dinner here several times. The food is excellent the ambulance is fantastic and I would recommend it to anyone

HG
Denver
7 reviews
Dined on 6 September 2019
Overall 4food 4service 4ambience 4

Portico is a nice restaurant in the casino. The service was good, food creative, and the wine selection excellent.

DL
New York Area
3 reviews
Dined on 4 September 2019
Overall 4food 4service 4ambience 4

Good food but expensive. Service was good but service person stopped by our table to many times to check on us. Would return if I was at Del Lago.

TH
1 review
Dined on 3 September 2019
Overall 5food 5service 5ambience 5

We had a great meal in very nice surroundings and the service was outstanding.

TS
1 review
Dined on 1 September 2019
Overall 5food 5service 5ambience 5

Dining at Portico is always one of the best experiences that my wife and I enjoy. I just want to give a shout out the the wonderful waiter Joe, who took care of us as if we were the only couple there that night. Everything is absolutely amazing, from the service, to the food, and everything in between. We will definitely keep coming back for the memorable times. P.S. nothing can top that gigantic kobe meatball!

SS
1 review
Dined on 1 September 2019
Overall 5food 5service 5ambience 5

Enjoyed our dinner very much.. we actually had too much food as the sides were made with 2 people in mind. Will definitely eat here again!

FM
New York Area
2 reviews
Dined on 31 August 2019
Overall 4food 5service 3ambience 5

Great food and fantastic ambiance.

We sat for a cocktail at the bar prior to being seated for dinner and the bartender was extremely welcoming and helpful. She was great!

Unfortunately, we felt that our waitress was a bit off-putting. She rushed us through our meal and continued to press us to purchase items and drinks that we did not want, even after saying we were not interested. Sort of an odd experience.

The food, however, was delicious and beautifully presented.

MR
New York Area
2 reviews
Dined on 31 August 2019
Overall 3food 3service 4ambience 5

Our overall dining experience was good. However, the Lobster Bisque was incredibly salty. My husband LOVES salt but he could barely eat it. My brother and I could not.
Also, I was more than willing to order the lobster tails even at the hefty price. When I asked what came with it the response was "drawn butter". Seriously - for $90 you couldn't put a veggie or potato on the plate. Portico is an Italian restaurant - a side of pasta would be the most appropriate side.
Out of principle, I just ordered a salad.
My daughter order the Rigatoni - it was supposed to have crispy eggplant - there was noting crispy about it. The dish was good besides that.
My son in law had steak - that was delicious (although he had to order French fries too).
For appetizers, the calamari and pork belly were outstandingly delicious.

JD
New York Area
1 review
Dined on 31 August 2019
Overall 4food 5service 2ambience 4

Great restaurant that rivals any options in the western / central New York marketplace. The variety of options, quality of food, and ambience is top notch. Only watch out is the staff, namely our server who was less than passionate, knowledgeable, and or attentive as it relates to our experience. We made a choice to get something different for an evening out and glad we choose Portico. We will be back!

SH
New York Area
4 reviews
Dined on 30 August 2019
Overall 5food 5service 5ambience 5

We always enjoy our meals at the Portico. They are beautifully cooked and nice portions. Service was very welcoming and prompt. Perfect anniversary meal!

RD
New York Area
2 reviews
Dined on 29 August 2019
Overall 4food 4service 5ambience 3

My husband and I had a lovely dinner here for our anniversary. Multiple staff at the restaurant congratulated us and everyone was very friendly. We had quite the meal... and bill at the end. Two glasses of wine, one bottle of wine, two appetizers, one salad, two entrees, and two bowls of gelato came to $177. However, we enjoyed everything that was served and the experience for a special occasion.

OT
New York Area
1 review
Dined on 29 August 2019
Overall 4food 3service 3ambience 5

The woman that checked us in to our table was downright mean. We asked to have a different table and she acted as if we just completely inconvenienced her night. We have had many positive experiences at this restaurant but not good to start that way.

D
1 review
Dined on 27 August 2019
Overall 5food 5service 5ambience 5

We went to Portico for our anniversary and everything was wonderful. The menu selection & food was excellent, as was the ambiance. Beth, our server, went out of her way to make sure that everything was to our liking, even providing us with champagne. Highly recommend future diners to ask for her!

S
Las Vegas
2 reviews
Dined on 25 August 2019
Overall 5food 5service 5ambience 5

Excellent menu selection. Our entree was cooked perfectly. Serena was our server and she was a very charming young lady . It was an anniversary celebration for us and we were not rushed at all. Would highly recommend.

Portico at del Lago Resort and Casino
Responded on 30 August 2019

Skylar, Thank you for your kind words about your dining experience with us. We are very happy to hear that you chose to spend your anniversary with us and are happy to hear that Serena took such great care of you. We look forward to serving you again in the future!

Report
LW
1 review
Dined on 24 August 2019
Overall 3food 3service 3ambience 3

Portion were large, flavor good, appetizer greasy, disappointed when the server brought our leftovers to us and placed the bag on the floor, this is bad food service practices as all food should be 6” above floor per state regulations, floors are dirty spaces.

Portico at del Lago Resort and Casino
Responded on 30 August 2019

Hello Lisa, Thank you for taking time to review your experience at Portico. We take each of these reviews to heart and we will be sure to discuss these concerns with our team to help prevent this in the future. We look forward to serving you again in the future.

Report
d
New York Area
1 review
Dined on 23 August 2019
Overall 3food 3service 3ambience 4

if you have alot of time to dine, then i would. If you want to gamble, no

OT
New Orleans
1 review
Dined on 23 August 2019
Overall 5food 5service 5ambience 5

We are happy we stuck with Portico as initially we were not impressed. Now they change their menu quarterly and try to have dishes for every palate.

Also they now have meals that include the side dish, and not everything is ala carte. The variety of breads they serve are delicious too.

Portico at del Lago Resort and Casino
Responded on 30 August 2019

Thank you for your feedback! We're very happy to hear that you were willing to give us another change and enjoyed your time with us. We look forward to serving you again in the future.

Report
KW
New York Area
14 reviews
Dined on 22 August 2019
Overall 5food 5service 5ambience 5

Very nice. One of the best restaurants in our vicinity, admittedly not a high bar to hurdle, but still, it’s quite good and when we go for the half price apps and salads and bargain drinks, it’s a fun, varied meal for well less than a hundred for two, including everything.

Portico at del Lago Resort and Casino
Responded on 30 August 2019

Thank you for your feedback! We're very happy to hear that you enjoyed your time with us and look forward to serving you in the future.

Report
SB
1 review
Dined on 20 August 2019
Overall 5food 5service 5ambience 5

My wife and I decided to try couples night on Tuesday night at Portico. We made reservations and we were greeted as we arrived and taken right to our table.
The waitress was helpful in picking our choices from appetizer, salad, entrée", side and dessert. Our drink order arrived quickly, as did our appetizer. All the food tasted fresh and well seasoned. The bread basket that was brought to our table had wonderful tasting bread and spreads.
Our dinner was large enough that we brought half home to have two nights later.
We are looking forward to trying the Pasta Night specials that they currently have on Monday evenings.

Portico at del Lago Resort and Casino
Responded on 30 August 2019

Sergei, Thank you for taking time to review your date night experience with us. We take each of these reviews to heart and are happy to hear that you enjoyed your time with us. We look forward to serving you again on the BOGO entree night Monday!

Report
OT
2 reviews
Dined on 16 August 2019
Overall 5food 5service 5ambience 5

Service was excellent and so was the food! Went back the next night!

Portico at del Lago Resort and Casino
Responded on 30 August 2019

Thank you for your feedback! We're very happy to hear that you enjoyed your time with us and look forward to serving you in the future.

Report
DW
New York Area
3 reviews
Dined on 16 August 2019
Overall 5food 5service 5ambience 5

It was our 50th wedding anniversary and the staff couldn't have been more friendly . We truly enjoyed our delicious meal and the atmosphere.

Portico at del Lago Resort and Casino
Responded on 30 August 2019

Deborah, Happy 50th Wedding Anniversary! We are glad to hear that it was a delightful time. We look forward to serving you again in the future!

Report
FF
New York Area
2 reviews
Dined on 16 August 2019
Overall 5food 5service 4ambience 4

Our server was wonderful.
The food superb as usual.
We celebrated my parents, 50th. I was surprised that no one said anything. I did let the young lady know of the special occasion when she confirmed my reservation.

Portico at del Lago Resort and Casino
Responded on 30 August 2019

Thank you so much for providing feedback on your experience. We are happy to hear that the food was enjoyable and apologize about following short of expectations in terms of recognizing the anniversary. We hope to serve you all again in the future!

Report
OT
Washington DC
3 reviews
Dined on 15 August 2019
Overall 1food 3service 3ambience 4

Upon making my reservation on OpenTable the reservation detailed that a special was available at the time of my reservation for discounted drinks and appetizers. This was one of the options chosen under specials listed on OpenTable. Upon receiving my check the savings we’re not reflected.I asked my server about it and she said that even though it said that there would be a discount on OpenTable that was not actually available. The New York strip and filet mignon Oscar style were great although the sauce and crab they were served with was underwhelming.

JL
1 review
Dined on 13 August 2019
Overall 5food 5service 5ambience 5

The Tuesday “Date Night” dinner 5 course special was excellent. Menu had a few choices to pick from for each course. Portion of entree was a great size for a shareable meal. The dessert options were also good size. I had the chocolate cake it was huge and very delicious. The atmosphere was quite cozy and the staff was very prompt, friendly and courteous. Price of this dinner special was more than worth the value. Overall I had a phenomenal experience and I highly recommend this restaurant.

Portico at del Lago Resort and Casino
Responded on 16 August 2019

Hello Jennifer, Thank you for all your kind words. For starters, happy belated birthday! We are so happy that you chose to dine with us on your special day and are happy to hear that you had such a lovely experience. We take great pride in our work and your kind words provide affirmations for all we do. We look forward to serving you again in the future.

Report
OT
1 review
Dined on 13 August 2019
Overall 4food 4service 3ambience 5

Very good food but a long time coming after ordering.

Portico at del Lago Resort and Casino
Responded on 16 August 2019

Thank you for taking time to review your experience at Portico. We take each of these reviews to heart and we're sorry that your visit fell short of the expectations that we set. We are happy to hear that you enjoyed your meal though. We look forward to serving you again in the future!

Report
JP
New York Area
1 review
Dined on 13 August 2019
Overall 5food 5service 5ambience 5

Our server Joseph was amazing! Super personable and excellent service!

Portico at del Lago Resort and Casino
Responded on 16 August 2019

Hi Jared, Thank you so much for your kind words. Here at Portico, we take each of these reviews to heart and the team, specifically Joseph, will appreciate your affirmations for all the hard work that we put in every day. We look forward to the opportunity to serve you again in the future!

Report
IT
Miami
4 reviews
Dined on 10 August 2019
Overall 4food 4service 4ambience 4

Server took down an order incorrectly and offered to get the Manager to fix it. Our friend decided to eat the steak anyway. Bisque and caprese salad was salty. The rest of the food was very well prepared and delicious. Entrees are a little pricey.

Portico at del Lago Resort and Casino
Responded on 16 August 2019

Thank you for your review. We apologize for your poor experience on your visit. We will work to make improvements in order to provide guests with the best experience possible. Thank you again for this valuable feedback. We hope to see you again soon.

Report
AB
1 review
Dined on 10 August 2019
Overall 1food 3service 1ambience 1

Our server was very unprofessional and disorganized. Our drink order was forgotten.
The room was very loud which made it difficult to communicate.
The food was not presented well. I had the salmon and is very salty .
The lobster bisque was delicious!

j
1 review
Dined on 9 August 2019
Overall 5food 5service 5ambience 5

We loved the whole experience. Will return. Left my points card in a machine. Was it turned in?

TM
1 review
Dined on 9 August 2019
Overall 3food 4service 1ambience 3

We waited almost 2 hours for our food. They completely forgot us. We watched people come and go. I finally got the manager and said he would check on it and then sends the waitress back to tell Us it will be another 5 minutes. It took almost another 10. The manager never came back to let us know anything and nobody came to see how our food was once we got it. There ended up being a big peice of plastic in my food so I then asked for the manager again. It was just the worst service ever!! After the plastic incident they ended up comping all of our food.

1
2
3
32

Tweets by Portico at del Lago Resort and Casino