Prelude at Norwich Theatre Royal

4.1
108 reviews
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£25 and under
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Modern European
Top tags:
  • Pre/post Theatre
  • Casual
  • Special Occasions
Kemps is open daily for lunch and uses locally sourced freshly cooked food, its also a perfect place for a pre-show dinner. Enjoy your meal at a relaxed pace before going to the show, you also have your table for the entire evening so when you return at the interval your drinks and dessert order can be all ready for you. A great way to dine out before seeing a show!
What 108 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.0
food
4.3
service
3.9
ambience
4.0
value
Noise · Moderate
90% of people would recommend it to a friend
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LR
1 review
Dined on 6 February 2019
Overall 1food 1service 1ambience 1

Despite being sent a reminder email confirming the table booking with the correct date and time 2 days prior to our booking, when arriving at the theatre we where informed by an amused member of staff that Kemps kitchen had burnt down 3 weeks previous. We were asked if we would like a baked potato in the bar area instead. On speaking to the manager it was confirmed that other guests had previously also turned up for their bookings . Disappointed with Theatre Royal and Kemps restaurant for not having the common sense or decency to ensure that the bookings they have are contacted to inform them of the cancellation instead of allowing the confirmation emails being sent.

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DC
Norfolk
1 review
Dined on 23 January 2019
Overall 1food 1service 1ambience 1

Not based on this survey request as the week we were supposed to go the restaurant was closed because of a kitchen fire and we keep getting these annoying automated bloody e-mails, asking how much we enjoyed our meal when YOU know the restaurant was CLOSED!!

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DM
London
1 review
Dined on 17 January 2019
Overall 1food 1service 1ambience 1

I have been asked to leave a review even though the restaurant was closed due to a fire. Please get your act together.

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JA
Norfolk
1 review
Dined on 16 January 2019
Overall 1food 1service 1ambience 1

Kemps cancelled the booking due to 'an incident' the previous day.

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LW
Norfolk
2 reviews
Dined on 16 January 2019
Overall 3food 3service 3ambience 3

Unfortunately the restaurant had to close so couldn’t honour the booking. I was phoned early that morning though. Because OpenTable was not aware of this closure, it wouldn’t allow me to book a table at another restaurant.

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S
London
3 reviews
Dined on 14 January 2019
Overall 5food 4service 5ambience 5

Really lovely greeting when we arrived. Staff very helpful and food of good quality. Look forward to our next visit.

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GV
Norfolk
1 review
Dined on 14 January 2019
Overall 4food 3service 4ambience 3

Enjoyable evening. Extra chocolate sauce appreciated!

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AM
Norfolk
1 review
Dined on 14 January 2019
Overall 5food 5service 5ambience 5

This was the first time we had used the restaurant. We were so delighted with the relaxed atmosphere, dedicated staff and, most importantly, wonderful food! Our desserts and coffees were waiting for us during the interval; it was all so very civilized! We will certainly repeat the experience again.

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GB
Norfolk
1 review
Dined on 11 January 2019
Overall 2food 2service 2ambience 3

Disappointed. Food slow to arrive. Ordered Appletisers - when arrived clearly weren't appletisers as tasted completely different. More like soda water with apple flavouring. Had starters and mains for 18.00 per person. Soup lovely but one arrived without bread or butter. Soon rectified though. I had the roast chicken which was tough and tasteless. Felt price didn't reflect quality of food or service. One waitress clearly didn't want to be there - didn't see her smile once.

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T
Norfolk
1 review
Dined on 8 January 2019
Overall 5food 5service 5ambience 5

Lovely hot food with very friendly and helpful service.

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GH
Norfolk
1 review
Dined on 8 January 2019
Overall 4food 4service 4ambience 4

Excellent food and value for money, friendly professional staff, will return again.

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TW
Norfolk
1 review
Dined on 7 January 2019
Overall 4food 4service 5ambience 4

Ideal for a pre theatre meal. Waitresses very friendly and excellent service.

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Y
Norfolk
1 review
Dined on 2 January 2019
Overall 3food 3service 4ambience 4

It is very convenient when visiting the theatre.
The starters were very nice. Main courses could have been better. I picked the chicken & it could have been more tender. Husbands beef burger came with cheese in the top not stated on the menu. He was able to lift it off easily as he doesn’t like cooked cheese.
It’s a good plus that your table is yours for the night & you can come back in the interval for drinks or
even desert. All ready when you arrive,

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NG
1 review
Dined on 2 January 2019
Overall 5food 5service 5ambience 5

The most amazing food we’ve eaten for a long while and the staff were wonderful and helpful.

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JF
Norfolk
1 review
Dined on 29 December 2018
Overall 5food 5service 5ambience 5

All staff very accommodating with any request readily met. Food service second to none and the staff pleasant with a good sense of humour. The availability of interval drinks and seating at our original table was very pleasant.

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MS
Norfolk
1 review
Dined on 29 December 2018
Overall 5food 5service 5ambience 5

We came in before the matinee performance of this years pantomime and can honestly say that it was wonderful. The staff were attentive and incredibly professional. The food was beautiful. Thank you for making our experience all the better. Would definitely recommend and return. Thank you

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CK
Norfolk
1 review
Dined on 27 December 2018
Overall 3food 4service 5ambience 4

The food was very tasty but could have done with a few more veg. Desserts lovely, best was our waiter Luke very entertaining

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LP
London
1 review
Dined on 26 December 2018
Overall 5food 5service 5ambience 4

We had a meal before the panto on Boxing Day and arrived 30 mins early but it wasn’t a problem for the staff who showed us to our table and took our drink order, then our meal order. All staff was friendly and food very good.

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M
Norfolk
3 reviews
Dined on 20 December 2018
Overall 2food 1service 2ambience 3

Ordered from the “two courses for £18 menu for myself, and from child’s menu for grandson. I asked for some butter to spread the toast that came with my terrine. One sliver was brought on a large plate. Terrine was ok. I had vegetarian nut roast for a change - the worst nut roast I have ever had. Accompanying vegs were awful - reheated. The bill was miscalculated. We have eaten here previous years, before going to the panto and enjoyed our meal - but we won’t be booking next year.

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JB
London
1 review
Dined on 19 December 2018
Overall 3food 2service 3ambience 3

Overall we enjoyed our visit but sadly the review is poor as the main meal we had was not very nice.
We both chose the roast turkey. The turkey was a generous portion and okay but the roast potatoes were barely roasted and tasted like they had been kept warm for a long time. The brussel sprouts were probably frozen but had gone a dark colour and seemed like they'd been kept warm for ages. The roast parsnips & carrots were fine. The sausage with bacon was barely cooked. The whole meal was warm not hot and the plate was cold which didn't help.
The dessert, drinks, table, crackers, serviettes, service and price of the meal were all fine but marred by the main course which is of course is the main part of any meal.

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RB
Norfolk
1 review
Dined on 18 December 2018
Overall 4food 4service 5ambience 4

Service was very pleasant and helpful and convenient for the theater. The chose of selection of food very limited

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C
London
6 reviews
Dined on 15 December 2018
Overall 5food 5service 5ambience 5

Four of us went for lunch on Saturday pre theatre. Enjoyed and excellent unhurried meal.

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JC
1 review
Dined on 13 December 2018
Overall 4food 4service 5ambience 4

The food was very good , the service excellent and the fact you can have the table in the interlude was a bonus. It was quiet, relaxed and comfortable. well worth the visit as we were watching a show.

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JO
1 review
Dined on 12 December 2018
Overall 5food 5service 5ambience 5

We pre booked a table prior to watching the Panto, and chose the Christmas Menu, Roast Turkey, with Choc Brownie for dessert and Christmas pud for dessert too, the food was absolutely delicious and as at previous years, we will continue to have and enjoy our Christmas meal before the panto.

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NM
Norfolk
1 review
Dined on 12 December 2018
Overall 5food 5service 5ambience 3

We have eaten in Kemps several times now, the food is always beautifully presented and delicious. We love the way the vegetarian menu changes. I would definitely recommend as a pre show meal, or you could just stop in for lunch while doing a bit of shopping. The staff are always polite and friendly and have always made myself and the children welcome.

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JT
Norfolk
1 review
Dined on 1 December 2018
Overall 4food 3service 4ambience 3

Food was lovely, but there was a big different on portion size between the meals, the burger was 3x the meal of the sea bream, but can't fault the service, we just missed the Christmas songs.

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ES
Norfolk
2 reviews
Dined on 1 December 2018
Overall 5food 5service 5ambience 4

Enjoyable atmosphere with great service and good food. Very friendly staff. Would definitely go again.

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AR
London
1 review
Dined on 1 December 2018
Overall 4food 4service 4ambience 4

We had a tasty meal served efficiently and with a smile which was perfect for our pre-theatre lunch

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HM
Norfolk
1 review
Dined on 1 December 2018
Overall 5food 5service 5ambience 5

I was meeting friends I hadn't seen for six-and-a-half years, so I wanted somewhere informal where we could chat. The menu was really good and I treated myself to a dessert, which was faultless! Will definitely be going again.

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PG
Norfolk
3 reviews
Dined on 30 November 2018
Overall 4food 4service 4ambience 4

Another very nice pre theatre meal. Thank you. It was delicious and a lovely way to relax and chat, contributing to a great evening.

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JB
Norfolk
1 review
Dined on 30 November 2018
Overall 4food 4service 4ambience 3

Great meal pre theatre and able to keep table to have coffee and dessert at interval

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JB
Norfolk
1 review
Dined on 28 November 2018
Overall 5food 5service 4ambience 4

I was very satisfied with our choice of meals and service from staff was excellent I will definitely come again next time I am in Norwich

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SB
Norfolk
1 review
Dined on 27 November 2018
Overall 4food 3service 5ambience 4

Booked the table online to dine before watching the full monty. The menu isn't extensive, 3 guests had sausage and mash which was a hit, 1 had the pasta dish looked colourful and enjoyed. I had the fish which was a fillet but unfortunately had bones and had to request the crumb topping be removed for allergy reason.
Desserts were all alcohol based which is a problem if you have an allergy. The staff were helpful in altering the dishes that contained allergens.
The group will book again when next attending the theatre

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L
Norfolk
1 review
Dined on 24 November 2018
Overall 5food 5service 5ambience 5

Friendly staff great food
Accommodate your needs
Speedy service
Not too intimidating

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j
Norfolk
1 review
Dined on 23 November 2018
Overall 4food 3service 3ambience 3

good experience all round and to have our table for the interval so we could have drinks

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VR
Norfolk
1 review
Dined on 23 November 2018
Overall 4food 4service 2ambience 4

The restaurant was full and it was a long wait for the meals to arrive, meaning we had to rush our deserts as we were attending the theatre. I thought 1hour 30 mins before the performance would have been long enough to eat. I noticed several customers having to rush and pay to reach the performance on time

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LW
Norfolk
2 reviews
Dined on 22 November 2018
Overall 4food 4service 5ambience 4

Despite the restaurant being fully booked, the service was quick and all food options available. Staff very polite and professional.

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AM
Norfolk
1 review
Dined on 21 November 2018
Overall 5food 4service 5ambience 4

Good place to eat before theatre, but also excellent for interval drinks/sweet at your table.
Pleasant local staff.

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MG
1 review
Dined on 6 November 2018
Overall 5food 5service 5ambience 5

Had been 2 Kemps several times b4 and always enjoyed the meals. Variety always good. Waitresses went out of their way 2 b helpful 2 myself, husband, daughter and 11 year old grandson with regards 2 choices on the menu. Service was very good and we didn't have 2 wait long between courses. Woukd recommnd Kemps Restaurant 2 anyone

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RB
Norfolk
3 reviews
Dined on 3 November 2018
Overall 4food 3service 4ambience 3

Great place to grab a meal pre-theatre. You can arrange to have dessert/drinks/coffee at your table during the interval which is very civilised.

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