This restaurant added safety precaution details

This includes info about cleaning, sanitising, social distancing, and usage of personal protective equipment. Learn more.

Preto West End

4.2
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178 reviews
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£25 and under
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Steakhouse
Our West End Preto branch is situated in the heart of Theatre Land with an abundance of shows to choose from. It is an ideal dining place for before and after attending your show. This branch has a total capacity of 180 guests over two floors. We also have a lovely private dining area available for up to 55 people, perfect for parties or larger groups.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Social Distancing
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waiting staff wear masks
What 178 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.3
food
4.1
service
3.9
ambience
4.1
value
Noise · Moderate
87% of people would recommend it to a friend
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C
iCapivara
London
1 review
Dined 3 days ago
Overall5food5service5ambience5

Freaking lovely place 🥰🥰🥰 Best service and crew

NR
NuriaR
London
1 review
Dined 3 days ago
Overall5food5service5ambience5

Amazing customer service and even better food. We were incredibly pleased!

MJ
MariaJ
London
1 review
Dined 6 days ago
Overall5food4service4ambience4

delicious food to spend an afternoon with the family

OL
OscarL
1 review
Dined 6 days ago
Overall3food5service3ambience3

Ads says! 50% discount which is not actually true.
Nr 1. Only 10 pounds per person max
Nr 2. Service charge in normal restaurants and places are calculated from the final amount not the first amount. But they do from the first (largest) amount . In the end all in all you have still 15 pounds to pay per person. High losungs less value.

But all in all food is amazing unlimited meet and salads. Great value!!! You cannot buy a slice of the steak for less then 15 pounds anywhere and here you can eat as much as you want... but still a bit annoyed from this cheap marketing adverts. I think they need to think abiut different objectives in their campaigns like all you can eat for 15 pounds and it will be truly 15 pounds with no sh.. and put 100ds of juicy meats on cover.

OT
OpenTable Diner
London
1 review
Dined 6 days ago
Overall1food3service1ambience3

The service was terrible, poor meat delivery, items were charged that were not ordered.

PN
PiedadN
London
1 review
Dined 6 days ago
Overall5food5service5ambience5

Nice food and coctel.
Service very kindly and friendly
Thank you

OT
OpenTable Diner
1 review
Dined on 17 September 2020
Overall5food5service5ambience5

Me and my friends went for dinner at Preto West End during the September extended £10 discount. We had an amazing time! Both waitresses who serve us were really nice. The food was good and their protective measures during pandemic times made us feel very comfortable.

SA
ShannaA
London
1 review
Dined on 17 September 2020
Overall1food2service1ambience1

Staff weren’t very inviting, me and my partner were left standing around to be seated for awhile. Some of the staff had a attitude towards me and my partner. Wasn’t the best experience, I would not recommend this place

A
Alex
London
2 reviews
Dined on 13 September 2020
Overall4food4service4ambience4

Good variety of salads and meat. They keep coming with meat so you don't have to ask for it. Definitely good value for money if you are hungry.

CW
ChristopherW
Los Angeles
1 review
Dined on 13 September 2020
Overall1food1service2ambience2

Everything tasted the same. Too salty, meat not high quality and the chicken tasted jut like the pork and the lamb like beef. Ugh!

I wouldn’t recommend!

SV
SapfoV
London
1 review
Dined on 13 September 2020
Overall5food5service5ambience5

The food as always was outstanding! Soon to be back

OT
OpenTable Diner
London
1 review
Dined on 13 September 2020
Overall2food2service4ambience3

Great idea - poorly executed. Nothing like a true churascaria.

FB
FernandoB
1 review
Dined on 10 September 2020
Overall1food1service1ambience3

Was there with my partner who never been to a Brazilian restaurant The food was awful, meet overcooked and hard to chew, look like they served us only left overs.
Salad buffet was awful as well, pasta looked like was there for a whole day. The only thing good was the fries.
Disappointed as I was there before and it was diferent.
Never again unfortunately.

VE
VictoriaE
1 review
Dined on 10 September 2020
Overall5food5service4ambience4

Great dining experience.
Very welcoming, we were given a choice of two tables to be seated and the waiting staff were very thorough in explaining the new arrangements in place regarding social distancing and getting the best from out dining experience.
The buffet food was on display as expected and we were told to wear a disposable blue glove on the hand that we were touching the serving spoon with. We thought this quite strange since getting back at the table we promptly contaminated the glove by removing it with our uncovered hand🖐
We had a voucher for Eat our to Help Out which was included in comments in the online booking and we made staff aware upon arrival in line with the T & C.
When the bill was requested and delivered to our table, the discount of £10 per person had not been applied so it had to be reproduced to allow for discount.
Meats aplenty were offered throughout our meal and were succulent and delicious.
This was a birthday meal and was just for two people but we thoroughly enjoyed the choice and portions.
We were issued with small tongs to take the meats from the skewers as it was sliced so no issues or worries regarding contamination etc.
One final comment - the gammon was delicious but would have been so much nicer had there been grilled pineapple 🍍 to accompany. This is also a digesting suggestion since large volumes of meat can be difficult for the body to digest but the pineapple will assist in breaking the foods down and assisting digestion too.
We would definitely try another restaurant in the chain at another location should the opportunity arise.

SB
SimonB
New York Area
1 review
Dined on 9 September 2020
Overall4food5service4ambience4

we have been before and don't get down to London very often so it was lovely to revisit. The food was to die for and the wine was also very good. so easy during these tricky times and good social distancing measures.

JA
JoshA
1 review
Dined on 8 September 2020
Overall5food5service5ambience5

I’ve never been to a restaurant like it, the food was out of this world , great selection and the price was great , would come again and again

CK
CristianK
London
1 review
Dined on 8 September 2020
Overall4food4service5ambience4

The service was very good and the food in general as well. However, I would not recommend the deserts as they are quite expensive for such poor preparation.

s
sozkaya
London
1 review
Dined on 7 September 2020
Overall4food4service4ambience4

grills were so delicious as usual
extended eat out helped our group of six.
margaritas could be better
they need to extend their dessert menu

N
Natalia
London
1 review
Dined on 7 September 2020
Overall5food5service5ambience5

Was a nice lunch with my husband. The place is adorable, the food is amazing. I loved. I’ll be back for sure.

JY
JuliaY
London
1 review
Dined on 3 September 2020
Overall3food1service4ambience4

poor variety of meat and food, the food from the buffet was cold..

OT
OpenTable Diner
Glasgow
1 review
Dined on 2 September 2020
Overall5food5service5ambience5

Considering the changes to their set up Preto is doing extremely well to offer as close to the usual Preto experience I've grown to love. My family loved it!

OT
OpenTable Diner
London
1 review
Dined on 1 September 2020
Overall5food5service5ambience5

I highly recommend this lovely place for a birthday experience. The food was amazing the caipirinha extremely delicious and all member staff was super amazing overall 5 Star for everything really happy on my 36 birthday 😍😍🤗🤗

A
Arden
London
2 reviews
Dined on 31 August 2020
Overall5food5service5ambience5

Always happy when we have lunch or dinner at preto. Cant say anything bad. Food was great, staff was very nice and helpful. Price stop on! Two Thumbs up

FQ
FedericoQ
1 review
Dined on 31 August 2020
Overall3food5service2ambience3

Usually really enjoy going there (we live 1.5hs away from London) but this time did disappoint a bit.
Managers (2 of them) looked a bit glum, uninterested and seemed a bit fed up (this was 1:30pm Monday). As soon as they sat us down they told us we have 1.5hs to leave the table free...
New food system for buffet where they have to serve you doesn’t really work when you have 1 person doing it and 6/7 waiting. She also seemed fed up. Poor staff organisation and attitude but food was nice and the meat waiters were fab, they did smile and made us feel welcomed.

JM
JoanneM
London
1 review
Dined on 30 August 2020
Overall5food5service5ambience5

Covid friendly, fantastic food and service, highly recommend.

G
Gizella
London
1 review
Dined on 30 August 2020
Overall5food5service5ambience5

We always love it here. The service was also great. Very good vibe!

RB
ReggieBarbosa
1 review
Dined on 30 August 2020
Overall5food5service5ambience5

An amazing atmosphere with excellent food and the best people.

MS
MS11
Edinburgh
1 review
Dined on 30 August 2020
Overall4food5service2ambience4

Really enjoyed the meal in the end. On arrival the waitress was unhelpful and non communicative and we nearly walked out, but thankfully everyone else was helpful, the food was lovely and plentiful and would eat here again.

G
Garyo
London
1 review
Dined on 26 August 2020
Overall2food2service1ambience1

Was quite intimidating being told as you get seated that there is a time restriction so you feel rushed unable to sit and enjoy your meal

Y
Yetty
1 review
Dined on 26 August 2020
Overall4food4service4ambience4

Food was ok but didn’t get to serve the buffet by ourselves due to social distancing so didn’t get much choice to choose from.

OT
OpenTable Diner
London
1 review
Dined on 26 August 2020
Overall5food5service5ambience5

Really enjoyed it😁

OT
OpenTable Diner
London
1 review
Dined on 26 August 2020
Overall5food4service3ambience4

Need more staff and customer should not be left waiting 20 minutes for a menu

SS
StevenS
London
1 review
Dined on 26 August 2020
Overall5food3service5ambience2

Love Brazilian bbq and this never fails to please. I’m not sure cuts of meat were quite to standard they always were but still good in my opinion

OT
OpenTable Diner
New York Area
1 review
Dined on 25 August 2020
Overall5food4service4ambience4

We had a great time, with great service and definitely value for money. There is currently no buffet service for the side dishes due to covid19, so you let the waiter/waitress know what sides you would like and it is served to you on a plate. After that sit down and relax and the meat will keep on coming!

D
Darce
London
1 review
Dined on 25 August 2020
Overall3food5service2ambience3

The manager basically said we had to leave by 8:30 so we only had an hour and a half. He didn't even but just stated it so we couldn't say no.

Felt very unfair considering I booked this table a week ago and it was for a birthday celebration.

They gave us free drinks but still not happy.

HH
HarryHound
London
39 reviews
Dined on 25 August 2020
Overall3food2service2ambience3

Very disappointing. Compared to other Brazilian Rodizios we have been to this was quite poor. The Pasadors come round with the meat very infrequently and although they brought round sausages twice (which actually were very tasty) , the meat cuts were so well spaced out that we didn’t get to try many and the first slice of beef was so tough I couldn't chew it. The salad bar is very ordinary with no dressings on offer that I could see.

J
Juniorcosta
London
1 review
Dined on 25 August 2020
Overall2food3service1ambience1

The guy that was passing with the meat started to talk some bulshit for us cause we left a piece of meat in the plate. The meat was dry horrible and I didn’t want to finish. I never saw this is my life. Also the buffet don’t have many options. Feijoada no meat, just beans. Who eats banana in a buffet ? Please preto, I can see you wanna cut costs but is too much

DP
DanielaP
1 review
Dined on 24 August 2020
Overall4food4service3ambience4

General service was good enough, I've booked thru the website and arrived even earlier than my booked time and I was welcomed. Self service is not available anymore but they need to improve how food is served in this area, lady served all messy in the plate and I wasn't pleased of it but the good was good and hot.

E
Emma
London
1 review
Dined on 24 August 2020
Overall2food3service1ambience2

Very disappointed. Waiting long time for drinks to arrive to our table and still forgot jug of water, have to ask 3 times to bring water to the table after 45min finally arrived to the table. Manager greet us without smile. We had a booking but didn't look like someone is waiting for us in this restaurant, didn't feel welcome. Only happy with meat it was really tasty and hot but salad was not fresh. Staff tried their best but it was busy so restaurant wasn't prepared because it was not enough staff.Anyway won't come back again.Thanks.

GC
GiuseppeC
London
4 reviews
Dined on 23 August 2020
Overall5food5service4ambience4

Great meat. Not much veggies, loads of beans. They should provide more salad and grilled veggies options in the buffet. Overall was a great experience!

FAQs

Preto West End does offer delivery in partnership with Uber Eats.

Preto West End is rated 4.2 stars by 178 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.