Proud Country House, Stanmer Park
Sat, Sun 10:00–22:00
Sat, Sun 10:00–18:00
Service was all over the place. Staff doing their best but it’s expensive for what it is
Couldn’t give no stars which I wanted to do. Very disappointed as booked on line and the booking was not honoured. I was told that they were full even though I had the confirmation email. My friend had come down from London and we were looking forward to it but we went elsewhere where they know how to treat customers. All round a bad experience.
Lost our booking. No corkscrew for wine. Took 15 mins to find one. None of the food on the sunday menu was available. Food on other menu was inedible. Had to send 3 meals back to kitchen e.g. fish was served raw. Manager took a very long time to accept our complaints. Seemed to think the fact there had been a wedding the day before was an ok excuse. Poor waitresses were at their wits end -not their fault.
Would not recommend to anyone. What a pity at such a delightful venue.
Sadly they failed to mention that the restaurant was closed when we made the reservation. The manager could not have cared less about the error. We left without an apology.