This restaurant added safety precaution details

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Rail House Café

4.2
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677 reviews
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£26 to £40
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Modern European

Top tags:

Casual
A modern café with handsome bars and a diversity of spaces that evolve throughout the day. The international menu has a contemporary and relaxed approach, offering healthy choices for every day, with plenty of naughty stuff on there too.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace

Offers

London Restaurant Festival Tasting Menu £25

Oct 1-31, 2020·Mon-Fri 12:00-15:00 17:00-21:00

Seasonal tasting menu at £25 pp with a selection of our favourite dishes (+ £15 extra for flight of 4 wine pairings)

What 677 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.0
food
4.2
service
4.2
ambience
3.8
value
Noise · Moderate
81% of people would recommend it to a friend
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AC
AnneC
London
5 reviews
Dined 3 days ago
Overall4food4service4ambience3

Fun night with friends but a little noisy to catch all of the conversations. Food was delicious - loved the artichoke dip especially but fish dish was very boney. Overall good night out and good for a quick easy bite after work.

MJ
MademoiselleJennifer
1 review
Dined 5 days ago
Overall4food1service1ambience4

Very unhappy with the service.
Got to the café on Monday afternoon at 1. 15. My friend and I sat outside and ordered drinks. We were pressure into getting drinks ( we were not too bothered by that). However when we decided to order to food the waiter mentioned that the kitchen was closed. I informed him that he failed to share the information. He then mentioned that kitchen was closing between 3 PM- and 5 PM and that was quiet obvious! I am still trying to understand what is obvious about that.
My friend and had to leave the café to find another restaurant to get food. Which ruined the moment. The waiter, attitude was very disappointing .
He seemed like he did not enjoyed being there. We had to look for another waiter to pay the bill as the other waiter was no were to be find. All he could have done is sharing the information from the moment we sat down. This is not OK!

Rail House Café
Responded a day ago

Hello Jennifer, We’re really sorry to hear that you were disappointed with the food on your visit to the Rail house café. Please do drop me an email at riccardo@railhouse.cafe even if it’s to pass on convenient contact details, as we’d love the opportunity to chat to you a little more about your experience. Looking forward to hearing from you. Riccardo

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AL
ArthurL
1 review
Dined 5 days ago
Overall5food5service5ambience4

It was the last day of the extended Dine out to Help out, so got extra value for the very enjoyable lunch. For the three of us the very helpful waitress suggested the tasting menu which had 8 items plus one from the main menu which was more than enough for the three of us. The food was excellent and well presented and we only had room for just one dessert to try out between us.

MB
MelB
San Francisco
4 reviews
Dined 5 days ago
Overall2food2service2ambience2

Food was a bit disappointing, especially considering the prices.

Rail House Café
Responded a day ago

Hello MelB, We’re really sorry to hear that you were disappointed with the food on your visit to the Rail house café. Please do drop me an email at riccardo@railhouse.cafe even if it’s to pass on convenient contact details, as we’d love the opportunity to chat to you a little more about your experience. Looking forward to hearing from you. Riccardo

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s
statta
London
5 reviews
Dined 6 days ago
Overall2food3service1ambience2

Waitress forgot our order in the meantime the kitchen closed so we didn’t get to order the rest of our food. No salt/pepper on tables. But....half price offer makes it more palatable! Prob won’t go back for a while

Rail House Café
Responded a day ago

Hello Statta, We’re really sorry to hear that you were disappointed with the food on your visit to the Rail house café. Please do drop me an email at riccardo@railhouse.cafe even if it’s to pass on convenient contact details, as we’d love the opportunity to chat to you a little more about your experience. Looking forward to hearing from you. Riccardo

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N
Nick
London
5 reviews
Dined 6 days ago
Overall4food3service5ambience4

Excellent staff, friendly and efficient. Coffee good and food ok but not outstanding.

OT
OpenTable Diner
London
19 reviews
Dined 7 days ago
Overall5food5service5ambience5

A firm favourite for lunch or dinner. An excellent abs varied menu, well-cooked and lovely setting. Staff are great too. Thanks!

L
vipLjsl
London
10 reviews
Dined on 19 September 2020
Overall5food5service5ambience5

Went during soft launch where food bill was 50% off.
Really nice atmosphere and good food! Will recommend

B
Brunchpreferred
London
5 reviews
Dined on 18 September 2020
Overall4food4service3ambience4

The 50 percent deal was great value, not sure if I’d be too keen if it were full price

KM
KateM
London
1 review
Dined on 18 September 2020
Overall5food5service5ambience5

Great lunch, lovely food and the service was excellent

AM
AbigailM
1 review
Dined on 18 September 2020
Overall5food5service5ambience5

With 50% off food, this was definitely worth the price! Good food & nice table outside

A
Adam
1 review
Dined on 18 September 2020
Overall5food5service5ambience5

Found it to be great value for money during thier covid reopening offer of 50% off all food. Really enjoyed tbe sirloin steak and the chips were great. Girlfriend really enjoyed Kedgeree bowl too, said was a generous portion for the small size.

LL
vipLLSpice
London
106 reviews
Dined on 17 September 2020
Overall3food2service3ambience3

Second visit during their soft re-launch - requested the chips were delivered without salt this time ( good so far ), but whilst the steak was again tasty it was very chewy ..
The Right on Thyme cocktail is a winner though!

Rail House Café
Responded a day ago

Hello, We’re really sorry to hear that you were disappointed with the food on your visit to the Rail house café. Please do drop me an email at riccardo@railhouse.cafe even if it’s to pass on convenient contact details, as we’d love the opportunity to chat to you a little more about your experience. Looking forward to hearing from you. Riccardo

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CR
CharlieR
1 review
Dined on 17 September 2020
Overall4food4service3ambience4

good meal, error was made on the cost of the food and at one point plates were removed before everyone had finished the course.

g
gemu
London
1 review
Dined on 16 September 2020
Overall2food3service2ambience2

Restaurant was super busy, loud and slightly chaotic. We were sat next two a lounge area where there was loud conversation from the guys sitting there. This made it hard to hear our own conversation. We were also sat on the edge of a busy footpath which also didn't help. Not too sure if we would go here again as we were expecting the same service and ambience as the riding house cafe.

Rail House Café
Responded a day ago

Hello Gemu, We’re really sorry to hear that you were disappointed with the food on your visit to the Rail house café. Please do drop me an email at riccardo@railhouse.cafe even if it’s to pass on convenient contact details, as we’d love the opportunity to chat to you a little more about your experience. Looking forward to hearing from you. Riccardo

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KJ
KatieJ
London
1 review
Dined on 16 September 2020
Overall5food5service5ambience5

The staff were extremely accommodating given the current circumstances. The food was great!

AL
AmberL
London
1 review
Dined on 15 September 2020
Overall5food5service5ambience5

An excellent menu with lots of choice for different diets, very tasty and good drinks selection too!

TB
TomB
London
1 review
Dined on 14 September 2020
Overall5food5service5ambience5

Very lovely place. Very tasty food with very accommodating and friendly staff. Only downside was the dessert menu was quite small and a bit of a reduction in quality compared to the mains. Overall very happy.

MR
vipMRSun
London
4 reviews
Dined on 13 September 2020
Overall4food4service4ambience4

The team were great and friendly whilst taking account of all the COVID regulations. It was a relaxed brunch and all my food was excellent.

AK
AKan
London
2 reviews
Dined on 13 September 2020
Overall5food5service5ambience5

Good food.wanted more bread with my meal and they brought some free of charge. Lovely service

PG
PhilG
Yorkshire
1 review
Dined on 11 September 2020
Overall2food2service4ambience3

Limited menu
Food came out cold
Nothing special
Shame

Rail House Café
Responded a day ago

Hello Phil, We’re really sorry to hear that you were disappointed with the food on your visit to the Rail house café. Please do drop me an email at riccardo@railhouse.cafe even if it’s to pass on convenient contact details, as we’d love the opportunity to chat to you a little more about your experience. Looking forward to hearing from you. Riccardo

Report
KL
KxLyn
London
1 review
Dined on 10 September 2020
Overall2food2service1ambience1

Menu sounded better than it was, only the artichoke dip was good

Rail House Café
Responded a day ago

Hello KxLyn, We’re really sorry to hear that you were disappointed with the food on your visit to the Rail house café. Please do drop me an email at riccardo@railhouse.cafe even if it’s to pass on convenient contact details, as we’d love the opportunity to chat to you a little more about your experience. Looking forward to hearing from you. Riccardo

Report
L
vipLucy
London
45 reviews
Dined on 9 September 2020
Overall5food5service5ambience5

My second night out since lockdown started - it was really lovely. Worth the wait. The staff are very friendly and caring. The steak was perfect, and the charred greens were surprisingly exciting.

LL
vipLLSpice
London
106 reviews
Dined on 9 September 2020
Overall4food3service5ambience4

Day 2 of their soft re-opening (since lockdown) with 50% off all food. We ordered mainly to share things which was good. Chef seemed to have been a bit heavy on the salt - chips were sent back, then forgotten about; mostly it was tasty though. Services was excellent - warm welcome. Cheeky cocktail to start "Right on Thyme" was very nice ..

N
Niques
London
6 reviews
Dined on 8 September 2020
Overall4food3service5ambience5

Excellent customer service, mostly tasty food (except for the kederee which was ver sour).

Overall, excellent value for mo ey with the 50% off food promotion.

PC
PatriciaC
London
1 review
Dined on 8 September 2020
Overall2food3service1ambience4

Disappointed as staff during this times were not wearing masks or gloves when serving us!

P
Philip
London
4 reviews
Dined on 15 March 2020
Overall5food3service4ambience4

Service was verging on too attentive, but it was great overall.

Rail House Café
Responded on 16 March 2020

Hi Philip, Thank you very much for your rating Sometimes it can be hard to guage how much attention to pay, but I hope we will see you again to give it another crack. Kindest regards, Douglas

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ML
MartinL
London
1 review
Dined on 10 March 2020
Overall3food3service2ambience2

Empty this morning, lots of staff but service is still painfully slow. This isn’t a student’s union - employing lovely young people is great but how about training them?
And why does it take SOOOOOO long to get a coffee?

Rail House Café
Responded on 16 March 2020

Hi Martin, Thank you very much for your feedback. I would love to hear more detail on your visit so I can better look into it. If you are so inclined you can reach me at info@railhouse.cafe. Kindest regards, Douglas

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LM
LMAE
1 review
Dined on 7 March 2020
Overall5food5service5ambience5

Group of 7 of us booked for early dinner before seeing Hamilton. Really interesting and varied menu with good veggie and vegan options. Lovely food, great wine & delicious coffee. We didn't have room for dessert unfortunately but it was tempting!
All the staff were really nice and helpful. The building and ambience is also great - couldn't fault anything!

Thanks for a great meal :)

Rail House Café
Responded on 10 March 2020

Hi LMAE, Thank you very much for your kind words, it means a lot. Kindest regards, Douglas

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LC
LaurieC
London
1 review
Dined on 7 March 2020
Overall3food3service5ambience3

Noisy. Staff are nice. Food ok. I was with my mother so I was probably more sensitive to the noise than otherwise. Toast could have been toasted more and crispy bacon could have been a lot crisper! We sent back and staff were very helpful about it.

Rail House Café
Responded on 10 March 2020

Hi Laurie, Thank you for your feedback. If you would be inclined I would love to hear in more detail what we could have improved on You can reach me at info@railhouse.cafe. Kindest regards, Douglas

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G
Graham
London
2 reviews
Dined on 5 March 2020
Overall4food4service4ambience4

Interesting dishes on offer and decent wine list. We were three on a table for four, by the window. This was great, but the 2-seater tables were very tightly packed together

Rail House Café
Responded on 10 March 2020

Hi Graham, Thank you for your feedback. I am glad you enjoyed your time with us and I have space on your comments, Kindest regards, Douglas

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LT
vipLisaT
Surrey
6 reviews
Dined on 5 March 2020
Overall4food5service4ambience3

I really like the RHC, always good food. Table wasn’t great - we were tucked round the back, disappointingly, so hard to attract anyone’s attention but service was good and food excellent.

Rail House Café
Responded on 10 March 2020

Hi Lisa, Thank you for your feedback. Next time you come let us know your seating preference and we will do our best to sort you out. Kindest regards, Douglas

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MC
MargaretC
London
1 review
Dined on 5 March 2020
Overall4food4service5ambience5

Once you know where to find businesses in the Nova building you are home and dry. We have been to two locations and struggled each time. Good restaurant with lovely staff and interesting menu however. Very handy for Victoria Palace. Would recommend.

Rail House Café
Responded on 10 March 2020

Thank you Margeret, It does take some getting used to. I was late on my first day as I could not for the life of me find it, Kindest regards, Douglas

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SB
SophieB
London
2 reviews
Dined on 5 March 2020
Overall4food5service4ambience4

Delicious food in a lively setting, very near Victoria station which makes it convenient.

Rail House Café
Responded on 10 March 2020

Thank you very much Sophie

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AF
AFurns
London
2 reviews
Dined on 5 March 2020
Overall3food3service4ambience4

The food is average, expected a bit better for the price. I used to go to its sister restaurant (the riding house cafe) which was always very good so expected more. The place is nicely done out and service was very good.

Rail House Café
Responded on 10 March 2020

Hi AFurns, Thank you for your feedback. If you would be inclined I would love to hear in more detail what we could have improved on You can reach me at info@railhouse.cafe. Kindest regards, Douglas

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OT
OpenTable Diner
Surrey
1 review
Dined on 4 March 2020
Overall5food4service4ambience4

Birthday pre theatre

Rail House Café
Responded on 16 March 2020

Thank you very much

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AN
AndrewN
London
1 review
Dined on 1 March 2020
Overall5food5service5ambience5

Lovely food and very helpful staff. Very large dining area.

Rail House Café
Responded on 5 March 2020

Thank you very much Andrew

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OT
OpenTable Diner
London
1 review
Dined on 1 March 2020
Overall3food5service3ambience5

Food was great but they needed the table back after 40 minutes and gave us the bill while we were still eating.

Rail House Café
Responded on 5 March 2020

Hi. I am very sorry and surprised to hear this. I would like to hear about this in more detail, so if you are inclined you can reach me at info@railhouse.cafe. Kindest regards, Douglas

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j
vipjaho
London
58 reviews
Dined on 27 February 2020
Overall4food4service4ambience4

it's a convenient place to enjoy breakfast with colleagues

Rail House Café
Responded on 5 March 2020

Thank yu very much Jaho

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EW
EatWell
London
17 reviews
Dined on 26 February 2020
Overall5food5service5ambience5

Great food and Great service. It's very busy but that just adds to the lively atmosphere.

Rail House Café
Responded on 5 March 2020

Thank you very much for your kind words. Kindest regards, Douglas

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FAQs

Rail House Café is rated 4.2 stars by 677 OpenTable diners.

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