Great atmosphere, friendly and attentive waiter. Most of the food was great value but one of the bowls came up quite small for the value, considering it was a large. Other than that, very good evening full of good food, drink and ambiance.

How can you have such a great restaurant and think it is acceptable to have such poor toilets. I appreciate you don't make any money from your toilets but treat your customers with a bit more respect.

To the owners, look at the toilets, would you like to use them? I don't think so.

Very nice meal in nice surroundings. The set menu is great value too. Highly recommended.

lovely place, lovely coffee, lovely people, i would definitely recommend.

Excellent choice for a pre-theatre lunch. Relaxed and informal atmosphere with friendly service and excellent food.

Great service, there was a mix up over the menus and the staff couldn’t have done more to help.

Great team and food. Will definitely be back.

We had thanksgiving dinner here and it was fantastic! The food was sensational and the service was great.

American Thanksgiving. Food was fantastic!

We're big fans of the annual Thanksgiving feast. Worth every penny.

We booked a Thanksgiving meal for 2. We arrived and were shown to our table. Everything was fine at first. We ordered drinks, they arrived fine.

The food then arrived quite quickly and the food took up the entire table. There was no room for a normal sized plate. We were instead given a plate the size of a saucer to eat our food from. I asked if we could get a bigger table or at least some extra room but I think the waiter thought I was joking because nothing arrived. We had to move stuff from our table onto the floor to make room for the food. The food tasted okay but we couldn't plate up our own dinner because the plates were too small! We had to eat food individually which meant the meal was not enjoyable at all. Other tables for 2 were having the same problem and everyone was bemused by the situation. How the staff couldn't see this, i'll never know. It ruined our Thanksgiving meal. Would I recommend this to other people? No, not for couples.

Thanksgiving Dinner celebration. Attentive service and a creative take on the U.S. Thanksgiving holiday meal. All 5 of us enjoyed it!

Came for the Thanksgiving dinner. It was fantastic!

I've been before and really enjoy the Rail House Cafe. However this time I was concerned at how tightly packed the tables were, given that we are still in a pandemic. The waiting staff are not wearing masks despite carrying your food.

Not only are you very close to complete strangers but the noise level is getting too much. There's also a very loud noise at times from what sounds like a coffee roaster/grinder.

As always the food was delicious and the staff lovely!

Lovely food & atmosphere, and friendly staff
Only downsides were it being quite cramped so we were very close to other diners and it was hard to move around, and then we had a limit of 1.5 hours (but we were told this beforehand so were aware!)
But minor downsides to an overall lovely brunch!

Disappointing - I won't be back. The eggs benedict looked like they'd come off a conveyor belt, they looked lost on a a massive dinner plate without without the bits and bobs you usually get (garnish, tomato etc) . Very industrial! I'd asked for the hollandaise to be served separately, but as the eggs were served within mins of me placing an order that didn't happen. Staff were very friendly but seemed stressed. If you choose to sit outside dress warmly, its in a really cold spot and the heaters are only good if you manage to get a spot directly beneath. I won't be rushing back.

So glad we booked brunch here on Sunday. Muffins with smoked salmon perfectly cooked eggs and hollandaise with the most perfect Bloody Mary. Our waiter was absolutely charming and couldn’t have been more helpful and accommodating!! Next time we are in London we will definitely be back!!!

Great brunch place with fast service and delicious options.

Great setting and dog friendly but food is really quite poor - this is my third time and it hasn’t improved. Could be great if food was better.

Beautiful inside decor and an amazing tasting menu!

First time here and very impressed with the menu, the food and service. Only minor issue was check whether the mixed salad has spinach as one of our party is allergic and was advised no and instructions placed on the order to exclude. The salad the arrived and was mainly spinach. We raised this with the waiter and they apologised and checked with the kitchen. The salad is pre-mixed and so an alternative was offered and was excellent. Shall definitely be back

Great ambience but service was a bit lacking; the only thing that arrived promptly was the bill!! We waited around 40 minutes for our wine and please, £7.50 for 2 skinny pieces of sourdough and dip!!? The skewers and bowls were 'nice'.

Have been to Rail House before previously and had a good experience. However, this time, none of the roasts were left at 2pm on a Sunday and other “main” dishes had also run out. Service was poor, waiter serving said he would return in 2 minutes and disappeared completely for about 20 minutes.

Brunch on Sunday- very good

Really great atmosphere, attentive staff and great food!

Very good menu and everything was delicious. Lovely pre theatre spot

A friend and I had dinner here recently. We were shown to our table and it turned out someone else was still sitting in it but the staff found us a lovely alternative table quickly. The tuna tartare started was really very good and we enjoyed our skewers. The chopped salad was a little uninspiring, mainly seemed to be iceberg lettuce, but the brioche doughnuts were delicious. Overall a very pleasant evening.

Excellent service and delicious food as always. Such an excellent find so close to Victoria, would highly recommend.

Good wine, good service and good venue, but poor over-priced food. Falafel with squash and kale were dry due to the smear of houmous, which was beyond mean. Chilli noodles came with one piece of pak choi, again very mean. When we flagged the food wasn’t great they said thank you for the feedback but there was no action to address it. It was my friend’s birthday which I had said on the booking but no recognition of this. Disappointing. We wouldn’t go again.

The food was underwhelming, quite bland, salmon skewers were dry, crab & lobster lasagne was very creamy without the seafood flavours coming through. Not what you’d expect given the price you pay. Ambience and service was good.

Interior is lovely, atmosphere is great, food is quite overpriced especially with some of the skewers being overcooked.

Lovely! Good value too consideration the quaility is very high and the location.

Great experience, service was excellent as was the food

We arrived on time for our table, we were told it was not ready, we waited over 30 mins before we could sit down. I preordered food while we were waiting as we were already short on time. Due to the wait I had to leave the table before everyone had finished, I made a payment of £100 toward the final bill for my family, my husband called me later to advise they had not taken the £100 from the bill when it arrived, when he raised this he felt that the staff were quite condescending and obnoxious. I am very disappointed by the poor organisation and service, will not return again.

Great food, good service, nice atmosphere. A place to return to. :)

Looking for a venue for a group birthday party. People travelling from Cardiff and Germany. Varied food interests; two vegetarians, meat lovers, pescatarian. Looked online at the menu and felt very excited so booked for lunch.

When we got there the menu was pretty much all breakfast options with a few small lunch specials and about three mains that you could have on a Saturday at lunchtime. We were pretty disappointed. We did manage to find something to eat and the food quality and presentation was very good.

The portion sizes for the meat skewers were tiny and over-priced. A £25 bottle of cab-sav was thin and supermarket-sequence.
The service was friendly and efficient.

The acoustics made a conversation between five seated at a round table challenging. As more people left the staff turned up the music. We decided to go elsewhere for a chat.

I think if you’re young and want a big full English or a pile of pancakes you could have a lovely brunch. Probably dinner would be fine but Saturday lunch was pretty disappointing. The bill was nearly £200. Five cocktails, three mains, six tiny shared sticks, one bottle of wine snd one dessert.

The food was good, no complaints on that aspect. BUT, when you make a booking and it clearly states you get brunch tables for 1.5hours but are told when you are that they need the table back by 12.30 when you have an 11.15am booking that is NOT 1.5hours. What made the whole thing worse is at 12.30 a waiter came to the table and asked our party to leave whilst it was very clear one of our party was not at the table as they were changing their babies nappy (the pram was empty and both mum and baby were not at the table). So to say we were unimpressed is an understatement. In this situation all it took was the waiter to apply a bit of common sense and wait for mum and baby to return then ask politely if we could make our way out.
Based on our experience we would not recommend going here for brunch.

The atmosphere here is just lovely - the staff are attentive and friendly, and the food never disappoints. Shout out to Luiz for being an absolute delight to us during our brunch!

Lovely atmosphere and great service, especially pre-theatre where the staff were very conscientious about getting us out the door on time but not in a way where we felt rushed. We opted for the tasting menu which was very reasonably priced - all very pleasant with a few real standouts. Would return!

Great decor and ambience, food was fabulous and staff were really professional. Will definitely return.