Rail House Café

4.3
1099 reviews
£26 to £40
Modern European
A modern café with handsome bars and a diversity of spaces that evolve throughout the day. The international menu has a contemporary and relaxed approach, offering healthy choices for every day, with plenty of naughty stuff on there too.

***NOW taking bookings for the Christmas period from 25.11 - 24.12. View the menus on our website.***

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Contact tracing information collected
What 1099 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.1
food
4.2
service
4.3
ambience
3.9
value
Noise · Energetic
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RH
RHead
London
1 review
Dined 2 days ago
Overall4food4service4ambience5

Great atmosphere, friendly and attentive waiter. Most of the food was great value but one of the bowls came up quite small for the value, considering it was a large. Other than that, very good evening full of good food, drink and ambiance.

Rail House Café
Responded 19 hours ago

Hi RHead, Thanks for your positive review. Thank you for bringing your feedback to our attention. I will speak to the kitchen manager to make sure there is consistency with the large bowls. Looking forward to hosting your party again GianMarco

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C
vipCamille
Toronto
6 reviews
Dined 3 days ago
Overall4food4service4ambience4

How can you have such a great restaurant and think it is acceptable to have such poor toilets. I appreciate you don't make any money from your toilets but treat your customers with a bit more respect.

To the owners, look at the toilets, would you like to use them? I don't think so.

Rail House Café
Responded 19 hours ago

Hi Camille, I am disappointed to hear that. Sorry about it. Thank you for bringing this to our attention. I will speak to the boh manager to make sure it doesn't happen again. Best GianMarco

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OT
OpenTable Diner
London
4 reviews
Dined 4 days ago
Overall4food4service4ambience4

Very nice meal in nice surroundings. The set menu is great value too. Highly recommended.

Rail House Café
Responded 3 days ago

Hi! We appreciate you taking the time to write us a review! Thank you1 Best wishes, Aaron

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W
Woody
London
1 review
Dined 4 days ago
Overall5food5service5ambience5

lovely place, lovely coffee, lovely people, i would definitely recommend.

Rail House Café
Responded 3 days ago

Hello Woody, Thank you so much for your review! We're glad you recommend us, we look forward to seeing you soon. Best wishes, Aaron

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PH
PaulineH
London
1 review
Dined 6 days ago
Overall4food4service5ambience5

Excellent choice for a pre-theatre lunch. Relaxed and informal atmosphere with friendly service and excellent food.

Rail House Café
Responded 3 days ago

Hi Pauline! Thank you for your review! Best wishes, Aaron

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C
Christina
London
12 reviews
Dined 7 days ago
Overall5food5service5ambience5

Great service, there was a mix up over the menus and the staff couldn’t have done more to help.

Rail House Café
Responded 3 days ago

Hello Christina, Thank you for your review. I'm glad that any mishap with the menu was dealt with. Many thanks again! Aaron

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KG
KarinG
1 review
Dined 7 days ago
Overall5food4service5ambience4

Great team and food. Will definitely be back.

Rail House Café
Responded 3 days ago

Hi Karin, We look forward to seeing you again soon! Many thanks, Aaron

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Z
Zeee
London
1 review
Dined 7 days ago
Overall5food5service5ambience5

We had thanksgiving dinner here and it was fantastic! The food was sensational and the service was great.

Rail House Café
Responded 3 days ago

Hello, Awesome, thank you so much for your review! It means a lot to us that you had a great Thanksgiving with us! We hope to see you back here next year! Best wishes, Aaron

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DF
DanielleF
1 review
Dined on 25 November 2021
Overall5food5service5ambience5

American Thanksgiving. Food was fantastic!

B
Bill
New York Area
21 reviews
Dined on 25 November 2021
Overall5food5service5ambience5

We're big fans of the annual Thanksgiving feast. Worth every penny.

TY
TimY
1 review
Dined on 25 November 2021
Overall1food2service1ambience2

We booked a Thanksgiving meal for 2. We arrived and were shown to our table. Everything was fine at first. We ordered drinks, they arrived fine.

The food then arrived quite quickly and the food took up the entire table. There was no room for a normal sized plate. We were instead given a plate the size of a saucer to eat our food from. I asked if we could get a bigger table or at least some extra room but I think the waiter thought I was joking because nothing arrived. We had to move stuff from our table onto the floor to make room for the food. The food tasted okay but we couldn't plate up our own dinner because the plates were too small! We had to eat food individually which meant the meal was not enjoyable at all. Other tables for 2 were having the same problem and everyone was bemused by the situation. How the staff couldn't see this, i'll never know. It ruined our Thanksgiving meal. Would I recommend this to other people? No, not for couples.

Rail House Café
Responded 3 days ago

Hello Tim. We really appreciate your feedback and regret that you had a negative experience. I would love to find out a little more regarding this meal. When you have time could you please email me at aaron@house.cafe Best wishes, Aaron

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OT
OpenTable Diner
1 review
Dined on 25 November 2021
Overall5food4service5ambience5

Thanksgiving Dinner celebration. Attentive service and a creative take on the U.S. Thanksgiving holiday meal. All 5 of us enjoyed it!

Rail House Café
Responded 6 days ago

Hello! We really appreciate you taking the time to write us a review and happy you and your guests enjoyed your meal! We hope to have you back here next year! Best wishes, Aaron

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OT
OpenTable Diner
Denver
2 reviews
Dined on 25 November 2021
Overall5food5service5ambience4

Came for the Thanksgiving dinner. It was fantastic!

Rail House Café
Responded 6 days ago

Hi, Many thanks for leaving a review! Best wishes, Aaron

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KB
KarenB
London
1 review
Dined on 21 November 2021
Overall4food5service5ambience4

I've been before and really enjoy the Rail House Cafe. However this time I was concerned at how tightly packed the tables were, given that we are still in a pandemic. The waiting staff are not wearing masks despite carrying your food.

Not only are you very close to complete strangers but the noise level is getting too much. There's also a very loud noise at times from what sounds like a coffee roaster/grinder.

As always the food was delicious and the staff lovely!

Rail House Café
Responded on 22 November 2021

Hello Karen, Thank you so much for leaving your feedback. I am happy to hear you enjoyed the food and the service. To put your mind at ease, the staff are regularly tested but we hear you. Next time you book please call and request a table with more space. We look forward to your next visit! Many thanks, Aaron

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A
Alana
London
1 review
Dined on 21 November 2021
Overall4food5service4ambience5

Lovely food & atmosphere, and friendly staff
Only downsides were it being quite cramped so we were very close to other diners and it was hard to move around, and then we had a limit of 1.5 hours (but we were told this beforehand so were aware!)
But minor downsides to an overall lovely brunch!

Rail House Café
Responded on 22 November 2021

Hi Alana! Thank you so much for leaving your review. I am happy to hear you enjoyed the service and I am sorry to hear that you were a little cramped. Please let us know next time and maybe we can find an alternative table for you. Thanks once again and we look forward to your next visit. Best wishes, Aaron

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a
annm
London
1 review
Dined on 21 November 2021
Overall2food2service3ambience2

Disappointing - I won't be back. The eggs benedict looked like they'd come off a conveyor belt, they looked lost on a a massive dinner plate without without the bits and bobs you usually get (garnish, tomato etc) . Very industrial! I'd asked for the hollandaise to be served separately, but as the eggs were served within mins of me placing an order that didn't happen. Staff were very friendly but seemed stressed. If you choose to sit outside dress warmly, its in a really cold spot and the heaters are only good if you manage to get a spot directly beneath. I won't be rushing back.

Rail House Café
Responded 18 hours ago

Hi Ann! I sincerely apologise that your experience missed the mark. Sorry about it. Thank you for bringing this to our attention. I will speak to the kitchen manager to make sure it doesn't happen again. Could you please contact me at gianmarco@railhouse.cafe ?we can discuss further Best GianMarco

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SM
SallyM
London
1 review
Dined on 21 November 2021
Overall5food5service5ambience5

So glad we booked brunch here on Sunday. Muffins with smoked salmon perfectly cooked eggs and hollandaise with the most perfect Bloody Mary. Our waiter was absolutely charming and couldn’t have been more helpful and accommodating!! Next time we are in London we will definitely be back!!!

Rail House Café
Responded 18 hours ago

Hi Sally! Thank you so much for your 5* review! I'm so happy to hear you enjoyed your experience with us. I look forward to welcoming you back again soon. Many thanks, GianMarco

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F
Fizzle
New Orleans
2 reviews
Dined on 21 November 2021
Overall5food5service5ambience5

Great brunch place with fast service and delicious options.

Rail House Café
Responded on 22 November 2021

Hi! Thank you so much for your feedback. I am happy to hear you enjoyed the service and your meal! We hope to see you back here again! Best wishes, Aaron

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B
Betty
1 review
Dined on 20 November 2021
Overall3food1service3ambience4

Great setting and dog friendly but food is really quite poor - this is my third time and it hasn’t improved. Could be great if food was better.

Rail House Café
Responded on 22 November 2021

Hi Betty, Thanks for your feedback. I am sorry to hear that you did not enjoy your meal. If you could please email me at aaron@house.cafe as i would love to find out more details regarding your lunch. Best wishes, Aaron

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AW
AliceW
1 review
Dined on 17 November 2021
Overall4food5service4ambience5

Beautiful inside decor and an amazing tasting menu!

Rail House Café
Responded on 22 November 2021

Hi Alice, Thank you for your review! Please email at aaron@house.cafe as i would like to know how we can take this to a 5* rating. Best wishes, Aaron

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BE
BevE
1 review
Dined on 16 November 2021
Overall4food4service5ambience5

First time here and very impressed with the menu, the food and service. Only minor issue was check whether the mixed salad has spinach as one of our party is allergic and was advised no and instructions placed on the order to exclude. The salad the arrived and was mainly spinach. We raised this with the waiter and they apologised and checked with the kitchen. The salad is pre-mixed and so an alternative was offered and was excellent. Shall definitely be back

Rail House Café
Responded on 22 November 2021

Hi Bev. We really appreciate your feedback! I am happy to hear you enjoyed the food and service and I am happy we managed to rectify the salad for you. We look forward to seeing you soon! Best wishes, Aaron

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GC
GingerCat
London
1 review
Dined on 15 November 2021
Overall4food3service2ambience4

Great ambience but service was a bit lacking; the only thing that arrived promptly was the bill!! We waited around 40 minutes for our wine and please, £7.50 for 2 skinny pieces of sourdough and dip!!? The skewers and bowls were 'nice'.

Rail House Café
Responded on 22 November 2021

HI, Thank you so much for giving detailed feedback. I am sorry to hear that regarding the service. We are working hard to hire more great people into our team to improve the speed at which we can deliver our great service. Best wishes, Aaron

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U
User
County Durham
1 review
Dined on 14 November 2021
Overall2food3service2ambience3

Have been to Rail House before previously and had a good experience. However, this time, none of the roasts were left at 2pm on a Sunday and other “main” dishes had also run out. Service was poor, waiter serving said he would return in 2 minutes and disappeared completely for about 20 minutes.

Rail House Café
Responded on 15 November 2021

Hello, Thank you for your review, I'm really sorry you didn't have a repeat of your first experience. Could you please email me at aaron@house.cafe so I can find out some about your lunch. Best wishes, Aaron

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SH
ShirleyH
London
1 review
Dined on 14 November 2021
Overall5food5service5ambience5

Brunch on Sunday- very good

SB
SteveB
1 review
Dined on 13 November 2021
Overall5food5service5ambience5

Really great atmosphere, attentive staff and great food!

Rail House Café
Responded on 15 November 2021

Hi Steve! Thank you for your review, we look forward to having you back again. Best wishes, Aaron

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YC
YellowCake
1 review
Dined on 13 November 2021
Overall5food5service4ambience5

Very good menu and everything was delicious. Lovely pre theatre spot

Rail House Café
Responded on 15 November 2021

Hello! Thank you for you review. we're glad you enjoyed your pre-theatre meal. Best wishes Aaron

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OT
OpenTable Diner
London
2 reviews
Dined on 12 November 2021
Overall4food4service3ambience4

A friend and I had dinner here recently. We were shown to our table and it turned out someone else was still sitting in it but the staff found us a lovely alternative table quickly. The tuna tartare started was really very good and we enjoyed our skewers. The chopped salad was a little uninspiring, mainly seemed to be iceberg lettuce, but the brioche doughnuts were delicious. Overall a very pleasant evening.

Rail House Café
Responded on 15 November 2021

Hi, Thank you you for posting this! Apologies for the initial confusion with your table but glad all sorted in the end. We appreciate your honest feedback and glad that you enjoyed your meal for the most part. Best wishes Aaron

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ED
vipEvieD
London
8 reviews
Dined on 12 November 2021
Overall5food5service5ambience5

Excellent service and delicious food as always. Such an excellent find so close to Victoria, would highly recommend.

Rail House Café
Responded on 15 November 2021

H Evie! Thank you ever so much for your review! We're delighted you had a great dinner here. Best wishes Aaron

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MB
MBSJ
London
1 review
Dined on 11 November 2021
Overall3food2service4ambience4

Good wine, good service and good venue, but poor over-priced food. Falafel with squash and kale were dry due to the smear of houmous, which was beyond mean. Chilli noodles came with one piece of pak choi, again very mean. When we flagged the food wasn’t great they said thank you for the feedback but there was no action to address it. It was my friend’s birthday which I had said on the booking but no recognition of this. Disappointing. We wouldn’t go again.

Rail House Café
Responded on 15 November 2021

Hello, Thank you for your review. I'm really sorry you did not enjoy your meal and for missing the birthday note. We value your opinion. Could you please email me at aaron@house.cafe , as I would like to find out some more regarding your experience. Best wishes, Aaron

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OT
OpenTable Diner
London
1 review
Dined on 10 November 2021
Overall3food2service3ambience3

The food was underwhelming, quite bland, salmon skewers were dry, crab & lobster lasagne was very creamy without the seafood flavours coming through. Not what you’d expect given the price you pay. Ambience and service was good.

Rail House Café
Responded on 15 November 2021

Hello. Thank you for your honest review. I'm sorry you didn't enjoy your meal and would like to find out some more regarding your experience. Would you mind emailing me at aaron@house.cafe. Best wishes, Aaron

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LS
LeahS
London
4 reviews
Dined on 8 November 2021
Overall4food3service4ambience4

Interior is lovely, atmosphere is great, food is quite overpriced especially with some of the skewers being overcooked.

ZZ
ZebedeeZo
1 review
Dined on 7 November 2021
Overall4food4service4ambience4

Lovely! Good value too consideration the quaility is very high and the location.

PS
PeterS
Denver
1 review
Dined on 6 November 2021
Overall5food5service5ambience5

Great experience, service was excellent as was the food

JN
JoanneNHT
1 review
Dined on 6 November 2021
Overall2food3service2ambience4

We arrived on time for our table, we were told it was not ready, we waited over 30 mins before we could sit down. I preordered food while we were waiting as we were already short on time. Due to the wait I had to leave the table before everyone had finished, I made a payment of £100 toward the final bill for my family, my husband called me later to advise they had not taken the £100 from the bill when it arrived, when he raised this he felt that the staff were quite condescending and obnoxious. I am very disappointed by the poor organisation and service, will not return again.

Rail House Café
Responded on 8 November 2021

Hello Joanne, I'm very sorry for your experience and the wait for your table. I will look into this for you. Could you please email at aaron@house.cafe so I can get some more information. Best wishes, Aaron

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FR
FranRidds
London
4 reviews
Dined on 6 November 2021
Overall5food5service5ambience5

Great food, good service, nice atmosphere. A place to return to. :)

SA
SusyA
Buckinghamshire
5 reviews
Dined on 6 November 2021
Overall3food4service3ambience2

Looking for a venue for a group birthday party. People travelling from Cardiff and Germany. Varied food interests; two vegetarians, meat lovers, pescatarian. Looked online at the menu and felt very excited so booked for lunch.

When we got there the menu was pretty much all breakfast options with a few small lunch specials and about three mains that you could have on a Saturday at lunchtime. We were pretty disappointed. We did manage to find something to eat and the food quality and presentation was very good.

The portion sizes for the meat skewers were tiny and over-priced. A £25 bottle of cab-sav was thin and supermarket-sequence.
The service was friendly and efficient.

The acoustics made a conversation between five seated at a round table challenging. As more people left the staff turned up the music. We decided to go elsewhere for a chat.

I think if you’re young and want a big full English or a pile of pancakes you could have a lovely brunch. Probably dinner would be fine but Saturday lunch was pretty disappointing. The bill was nearly £200. Five cocktails, three mains, six tiny shared sticks, one bottle of wine snd one dessert.

Rail House Café
Responded on 8 November 2021

Hello Susy, We would love to have you back for dinner and show we what we can do. I'm sorry for the experience you received and would love to hear more. Could you please email me at aaron@house.cafe Many thanks. Best wishes, Aaron

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K
vipKirstin
London
13 reviews
Dined on 6 November 2021
Overall2food4service2ambience4

The food was good, no complaints on that aspect. BUT, when you make a booking and it clearly states you get brunch tables for 1.5hours but are told when you are that they need the table back by 12.30 when you have an 11.15am booking that is NOT 1.5hours. What made the whole thing worse is at 12.30 a waiter came to the table and asked our party to leave whilst it was very clear one of our party was not at the table as they were changing their babies nappy (the pram was empty and both mum and baby were not at the table). So to say we were unimpressed is an understatement. In this situation all it took was the waiter to apply a bit of common sense and wait for mum and baby to return then ask politely if we could make our way out.
Based on our experience we would not recommend going here for brunch.

Rail House Café
Responded on 8 November 2021

Hello Kirstin, We really appreciate your feedback and send our apologies for the confusion regarding the time you were given for the table back and for the experience you received. Could you please email me back at aaron@house.cafe as i really want to find out some more regarding this booking. Best wishes Aaron

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SL
SLS9
County Durham
1 review
Dined on 6 November 2021
Overall5food5service5ambience5

The atmosphere here is just lovely - the staff are attentive and friendly, and the food never disappoints. Shout out to Luiz for being an absolute delight to us during our brunch!

Rail House Café
Responded on 9 November 2021

Hi, Thank you so much for your review. It means a lot to us and I will pass on your comments to Luiz, it'll make his day. We look forward to having you back here again. Best wishes, Aaron

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F
Freya
Bath
1 review
Dined on 4 November 2021
Overall5food4service5ambience5

Lovely atmosphere and great service, especially pre-theatre where the staff were very conscientious about getting us out the door on time but not in a way where we felt rushed. We opted for the tasting menu which was very reasonably priced - all very pleasant with a few real standouts. Would return!

Rail House Café
Responded on 9 November 2021

Hello Freya, Thank you so much for you kind words, we are glad you had a great pre-theatre meal! We hope to see you soon. Warm regards Aaron

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L
Louise
London
1 review
Dined on 4 November 2021
Overall5food5service5ambience5

Great decor and ambience, food was fabulous and staff were really professional. Will definitely return.

Rail House Café
Responded on 8 November 2021

Hi Louise Thank you for your review! We look forward to seeing you again. Best wishes, Aaron

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FAQs

Rail House Café is rated 4.3 stars by 1099 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.